This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dashboard melted and everything sticks to it. also the visor to block sun unhinged on driver side and passenger side won-??t go back up it just stays hanging down
My 2011 Toyota Camry LE (2.5L, 2WD, 4 cylinder, automatic transmission) has been experiencing problems with oil consumption. I have to add a quart of oil between oil changes (add 1 quart every 2000 miles). I'm using the recommended oil type (OW-20). Also, I'm experiencing loud rattling noises coming from the engine after cold start up. The noise is very loud and usually quiets down after driving for about 5 minutes or so. These issues are very common for people who own this particular model. I'm wondering if there was a recall that I perhaps may have missed or wasn't informed on. This is a well known issue for toyota drivers. Something needs to be done to address these issues.
- Richmond, TX, USA
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Top surface of my Dashboard have some very sticky surface. I tried to clean with soap and water, and some other chemicals but nothing works. It is so sticky that when I tried to use rags to wipe off, my rag got stick to the surface. Specially in a hot summer day it almost seems like the surface is melting. Sometime I feel like, some of my medical issues may be related to this too. Because recently I stop driving this car for work (which I usually do a 1.25 hrs commute} and some of my issues reduced quite considerably. I talked to toyota and they told me that they did had a recall for this issue but Since during that time I just barely bought this vehile with a small dealership, they never informed me and I never received any mail. But they said they send me in the mail. Now they said that recall duration is over and there is nothin they can do about it. So I am stuck with this sticky dashboard. I will appreciate if you can advise
The dashboard has turned into sticky glue. Called Toyota and they said that they had send a mail regarding recall to get it fixed. I never received a letter and now they are saying that it is no longer under the warranty. The sticky/melting dashboard is safely issue as it creates shiny glare on the windshield and creates obstruction to the clear view.
Clear coat on blue Toyota started peeling a couple years ago and I took my car to Toyota to have the paint repaired, and now it os doing it again. I have seen numerous blue Toyotas of varying models that are doing the same thing.
A Sticky dashboard - causing excessive glare on windshield. I've been servicing it at the authorized dealer I purchased from but never mentioned of recall or replacement. This is a manufacturing defect that should be a lifelong recall to original buyers?
I have had a sticky dash causing excessive glare on my windshield for years. I recently received a recall notice for my 2011 toyota camry about the paint. I asked them while I was there if anything could be done about the dash as well and was informed that there was a recall on the dash, but it was expired. However, I was never notified by mail or phone or email that there was a recall on the dash until it was expired.
Purchased vehicle brand new and presently have a little over 76,000 miles. Driving on I-77 @ 65 my left Sunvisor suddenly came down impeding my view. Research informed me Toyota had a recall which had Expired. I knew nothing about the Recall but regardless they know it-??s a problem but quoted me a price of $231.69-??? to repair/replace. Why is Toyota allowed to punish customers for their malfunctioning issues. It-??s frustrating and insulting. Please help
My dashboard on my 2011 Camry has recently started melting & is extremely sticky. One spot on the driver's side is really bad & causing a glare on my windshield. I am very concerned this is going to cause visibility issues while driving. This is a clear defect. After doing extensive research to figure out why this is happening & what to do, I called my local dealership on 7-22-22, then called Toyota Corp same day. They refused to do anything to help me! The rep told me an extended warranty was offered for various Toyota models due to sticky dashboards including my car, but that mine expired May 2021. When I told her I never received anything in the mail, she replied they only send out notices for recalls & this wasn't a recall. She suggested to get an estimate from my local dealership, then call back, but that they still couldn't cover the repair. I asked to speak with a Supervisor, but no one ever answered. The rep told me a supervisor would call me back within 24 hours...4 days later...still nothing. This is absolutely ridiculous that Toyota would expect me to repair this obvious manufacturing defect out of my pocket! My dash is ugly & dangerous! This is my third Toyota & I always recommend Toyota vehicles to friends/ family. I was getting ready to purchase another Toyota, but I'm so disappointed in Toyota that I'm seriously reconsidering. I can't believe they don't seem to care about their customers anymore than this.
Sunroof randomly exploded. I was driving approximately 40mph down a city road on 5/18/22 and the sunroof exploded dropping a 4x8 inches worth of glass shards and fracturing the rest of the glass. There was no debris, rough driving conditions or unlevel road when it happened. I was relatively safe when it happened as there was not any traffic, but if it were on the highway in traffic it could have caused issue. I have not done any inspections by manufacturer, insurance, etc. I was not sure how accountability works with it breaking for no reason, so I was just planning to buy a used sunroof and replacing it. There were no warning, just a random bang when it exploded.
Driver side visor fell down. It has a faulty plastic bracket. This is the second time this has happened. The first time, Toyota issued a recall and replaced the broken visor. However, the same problem has occurred with the replacement visor. It is a safety issue as it can be difficult to drive in the sun without a visor.
I have a 2011 Toyota Camry with 72,000 miles on it. The dashboard has a melting issue where it leaves a residue on anything it comes in contact with and is sticky. The major safety issue is the glare that reflects onto the windshield while driving and interferes with visibility. I prior owner, an elderly gentleman, was unaware of any recalls/repairs that Toyota was providing. I called Toyota and they said that they are aware of this issue but cannot repair or provide reimbursements for repairs because there is no recall for their dashboard.
In hot weather, the dashboard is covered by thousands of tiny clear bubbles, which reflect onto the windshield, making safe driving difficult. Toyota told me that they issued a notice on this, offering to replace the dashboard, but the offer has expired. I believe this situation is a driving hazard and Toyota should be required to replace the dashboard at this later date.. The pictures show the reflection on the windshield (The reflections move around and this is a more benign example.), and what the bubbles on the dashboard look like.
UNKNOWN Dashborad on my Toyota is very sticky and Toyota customer service told me that there was a recall back in April 2018 and it expired in Dec 2020. They mailed me a notice but I never recieved that noticed. Because during the same time I sold my property and moved to TEXAS from California. May be that is why I did not recieved that noticed. So now my concern is What causing the dashboard to be sticky" Is there any chemical that causing the dashboard to be sticky and how it may effect if somebody's health if he is keep driving the car with sticky dashboard? Is there any way to get recall details of why the dashboard is sticky? Toyota don't want to answere any of these questions.The only thing they told me that "It was not a safety recall, it was a part of customer support program". How they decide that it was not a safety issue? Have they done any investigation and proof that it is not a safety issue? If they did then why can't they give that information to customer" So I will please request NHTSA to investigate this sticky dashboard issue to make sure there is no health safety issue. Otherwise I will be putting my and my family health on risk. If there is any health issue due to any chemical in dashboard which cause it to be sticky then this recall should have been mandotary which usually don't have any expiry. I will appreciate your cooperation and any information regarding the recall regarding this sticky dashboard and how it effect on somebody health. thanks
A D V E R T I S E M E N T S
- Clayton, NC, USA