8.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,173 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Subaru Outback accessories - exterior problems

accessories - exterior problem

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2020 Subaru Outback Owner Comments (Page 6 of 16)

« Read the previous 20 complaints

problem #212

Sep 172021

Outback

  • miles

A D V E R T I S E M E N T S

I heard a pebble tap the windshield and I immediately saw a crack from the passenger side to the middle of the windshield. I just had the windshield replaced on 6 Aug 2021. It costs $600 just to calibrate the cameras. Then the cost of replacing the windshield. This isn't right. I've had plenty of vehicles and this is the worst windshield I have seen. The windshield didn't last 1600 miles. And this is the first time I have been back on the interstate since getting the windshield replaced in August. I am not happy and I think this is a safety hazard.

- Yelm, WA, USA

problem #211

Sep 192021

Outback

  • miles
Windshield crack

- Cheyenne , WY, USA

problem #210

Sep 102021

Outback

  • miles
Crack windshield The windshield just crack during driving on the freeway.

- Corona, CA, USA

problem #209

Sep 092021

Outback

  • miles

A D V E R T I S E M E N T S

The car has had 3 windshields already replaced and the current windshield is broken and will need to be replaced. The car only had 9,800 miles on it. Afraid the visibility is greatly impacted. Several dealers have indicated that there are problems with the strength of the windshield on this auto/model. And the manufacturer has also implied that there may be issues. I am getting the dealership to inspect the windshield tomorrow (9/11/2021). I have not received any prior notification of windshield issues prior to current breakage. I first discovered the defective nature of the windshield on 9/9/2021. I have contacted independent repair shops to verify that this is not a sole incident and has occurred many times same makes and model.

- Littleton, CO, USA

problem #208

Sep 022021

Outback 4-cyl

  • miles
Before driving I noticed a thin crack in the driver side lower part of windshield without hitting anything. - This is presumed to occur spontaneously. Consumer stated it is not a crack but a hard to remove substance and would like to remove the report.

- Franklin Park, NJ, USA

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problem #207

Sep 012021

Outback

  • miles
Windshield developed crack from lower edge 10 inches long with no indication of any damage.

- Canton, GA, USA

problem #206

Aug 252021

Outback

  • miles

A D V E R T I S E M E N T S

Windshield has a Crack line from the center bottom edge of the Windshield going up towards the center to the right then left as it expands. It was parked and appeared the next morning with no sign of impact.

- Quakertown, PA, USA

problem #205

Aug 312021

Outback

  • miles
Rearview mirror broke off of the windshield during normal use. At no time did I pull on the rearview mirror with excessive force.

- Stuart, FL, USA

problem #204

Jul 262021

Outback

  • miles
On 04/09/2020 the windshield spontaneously cracked across the lower right side while sitting in our garage. There was a very small etch that could have been caused by a small rock however we were never aware of a rock hitting the windshield. The first indication was the large crack after sitting in the garage over night. This windshield was replaced with new. On 07/26/2021 the windshield spontaneously cracked again, while driving, starting at the lower center and then immediately spreading across to the left side. There was no indication of a rock hitting the windshield though there is a small etch at the crack start point. I have had several windshields hit by rock which always only left at most a small crack at the hit point and never broke across the whole windshield like these two incidents. Both incidents resulted in distorted vision making driving dangerous.

- Colgate, WI, USA

problem #203

Jul 132021

Outback

  • miles
A Small rock hit my windshield and the windshield instantly cracked. Subaru said the windshield was not covered under standard warranty and recommended a local glass company. The windshield was replaced with another Subaru windshield that cracked 3 days later while the car was parked inside my closed garage. The second windshield never got hit by anything - it just cracked for no reason. The glass company said it was a stress fracture. The initial fracture was right across my line of sight, making it difficult to see. The fracture continued to spread and new cracks were developing. I now have a third windshield on a car that is one year old.

- Shreveport, LA, USA

problem #202

Aug 112021

Outback

  • miles

A D V E R T I S E M E N T S

Was driving on freeway and heard a pop and windshield developed a hairline crack from bottom and extended up as we continue driving. Not even a chip but immediately a crack. Windshield is too brittle.

- North Las Vegas, NV, USA

problem #201

Aug 072021

Outback

  • miles
My vehicle is about 15 months old. It has lots of tiny chips in the windshield. No cracks yet, but I've read about many other Subaru Outback owners with this problem.

- Madison, WI, USA

problem #200

Aug 052021

Outback

  • miles
While driving along the freeway, I heard a "pop" and noticed a crack along the windshield. It was along the passenger side, about 10"-12" above the dashboard, and went all the way to the passenger side edge of the windshield. There was a vehicle ahead of me, maybe 1/4 mile ahead. As I kept driving, it grew a little more towards the middle of the windshield. This is the third time this has happened to this vehicle, as the previous owner had to get the windshield replaced twice in the past 6 months.

- Nampa, ID, USA

problem #199

Jun 152021

Outback

  • miles
Windshield cracked after a slight impact to the glass from something off the road. Car was purchased new in April 2020, first windshield was replaced in February 2021 and second windshield was replaced in July 2021. Three windshields in 15 months

- Monroe, NJ, USA

problem #198

Jun 222021

Outback

  • miles
Windhshield spontaneously broke in linear pattern, approximately 2ft in length, across passenger side, without spidering/inpact. Car was parked in open sun parking lot for apprimately 5 hours. Taken to Safelite autoglass for repair when they stated that they see 2-3 newer subaru-??s a day for similar issues.

- Chino, CA, USA

problem #197

Mar 282021

Outback

  • miles
Driving north on the interstate with no other vehicles on the road. Windshield spontaneously cracked from passenger side defrost to middle of windshield. Took the car into the dealer, and they claimed a rock hit it because they could run their fingernail into the crack. I strongly disagree with Subaru-??s maintenance division as I was there when it happened and there is no chip or star shaped damage from an impact of any object. The crack quickly spread across the entire length of the windshield.

- Spokane, WA, USA

problem #196

Jun 012021

Outback

  • miles
Purchased new and front windshield spontaneously cracked in multiple directions overnight. No impact evidence at the center of the crack. Noticed online that many Outback owners are reporting this same problem. Not sure if it-??s a defective windshield or body flex which caused windshield to flex and crack. I expect the windshield to be replaced by Subaru at no charge.

- Madison, MS, USA

problem #195

Jul 112021

Outback

  • miles
Today, 7/11/2021 my 3rd OEM Subaru windshield cracked spontaneously, while driving. All windshields were replaced at Beardmore Subaru, in Belleville, NE using Subaru replacement windshields. In all instances the windshield has cracked spontaneously without impact on either the passenger side or at the bottom of the windshield, near the middle. The cracks continue to propagate quickly while driving or when parked overnight, until the crack terminates on the side opposite the crack. This spontaneous cracking, is a safety hazard in that it not only compromises the integrity of the glass, but also can affect the Subaru EyeSight safety vision system, by impairing camera view thru the windshield if a crack propagates through the cameras field of view. This new instance means that in less than 10,000 miles I have had 4 windshields in this car. I have never had this occur on any vehicle I have owned previously, nor to our 2017 Outback. This appears to be a defect in Subaru OEM glass or the specifications Subaru has engineered for the 2020 and up Outback global platform.

- North Platte, NE, USA

problem #194

Mar 012020

Outback

  • miles
2020 Subaru Outback purchased in January 2020 has had to have windshield replaced twice. I have owned dozens of vehicles and never had to replace a windshield more than once even on vehicles I owned for 10 - 15 years. The windshields clearly are defective as evidenced by the many complaints regarding windshields for multiple Subaru models over several years.

- Allen, TX, USA

problem #193

Jun 232021

Outback

  • miles
Windshield cracked without any incident. The crack is approximately 12 inches long and located on the drivers side of the vehicle. With no incident causing this crack, I am concerned that this crack may cause severe injuries and is an obvious safety concern.

- Milwaukee, WI, USA

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