8.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,173 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Subaru Outback accessories - exterior problems

accessories - exterior problem

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2020 Subaru Outback Owner Comments (Page 7 of 16)

« Read the previous 20 complaints

problem #192

Jun 232021

Outback

  • miles

A D V E R T I S E M E N T S

On 4/01/2021 the windshield cracked while the car was parked inside my garage for some unknown reason. I scheduled and paid for a new windshield and eyesight calibration, which was installed by dealer (Briggs Subaru Topeka, Ks). Windshield cracked again two months later on 6/23/2021 for an unknown reason. The crack occurred while I was parked at work. There is no sign of a rock chip or other object cracking the windshield. I scheduled my car for an inspection on 7/01/2021 at the same dealership.

- Topeka, KS, USA

problem #191

Jun 212021

Outback

  • miles
I was driving down the interstate with no cars around and my outback windshield cracked. I was far enough away from cars and I didn-??t see anything hit the window. I heard a loud pop. A soft but quick pop, not like the sound of a rock hitting but different. Then I drove on down the road and saw a large crack forming from the bottom of the passenger side of the window. And there-??s no dimple anywhere in the crack.

- Mayflower , AR, USA

problem #190

Jun 202021

Outback

  • miles
The front windshield cracked unexpectedly today while driving. There were no visible rock chips where the crack emanated from but I have noticed other chips in the glass. I only have 15,000 miles on this vehicle. There was a loud pop and a large crack appeared on my windshield.

- Portland, OR, USA

problem #189

Jun 132021

Outback

  • miles

A D V E R T I S E M E N T S

Went to drive vehicle and found windshield cracked down the middle from top to bottom. No chips and no prior damage of any kind to windshield. Windshield spontaneously cracked for no reason whatsoever.

- Irving, TX, USA

problem #188

Jun 122021

Outback 4-cyl

  • miles
The front windshield of our 2020 Subaru Outback spontaneously cracked, impairing the ability to see outside. I drove the car yesterday with my wife in the passenger side (June 11, 2021), returning about 1500, and parked the car. We went out today, at about 1400 to go on an errand, not having driven the car since the previous day, and found a crack in the windshield. Compared to other cracks we've experienced in other cars, there is no impact area (and we didn't hear one when driving the previous day). See picture attached. There are no other drivers of this car in our home.

- New Braunfels, TX, USA

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problem #187

Jun 042021

Outback

  • miles
Windshield cracked while sitting in driveway, nothing hit the windshield.

- Beavercreek, OH, USA

problem #186

May 142021

Outback

  • miles

A D V E R T I S E M E N T S

I purchased a 2020 Subaru Outback XT in March 2020 (approximately 14 months of driving at the time of this submission). The vehicle currently has almost 15k miles on it. I recently had my fourth (4th!) windshield installed. The first replacement windshield was installed after a pebble the size of a grain of rice (I saw kicked up by a truck in front of me) hit the windshield and caused a large lateral crack the propagated. The vehicle had approximately 1500 miles at the point. The first replacement (OEM) cracked after hitting another pebble on the highway. I did not see the size this time because it was on the part of the windshield obstructed by the side posts on the outside of the windshield. The crack propagated horizontally across the entire windshield. This occurred at approximately 8K miles. The second replacement (aftermarket made to OEM specs) cracked after hitting a bug! A picture taken immediately after bug impact is attached below. The crack propagated in a Y-formation and needed replacement. Although cicadas have recently begun coming out, this was not an overly large bug. It was approximately the size of a lightning bug, as I saw it hit. I also drive a VW Golf with 50k miles (over 5 years) and have never had a windshield issue.

- Annandale, VA, USA

problem #185

May 252021

Outback

  • miles
Windshield cracked while on the freeway. I don't think anything hit it, we were driving at 75 MPH when we heard a crack, and instantly a crack went from the bottom left side of the windshield in an upward direction almost all the way across the center of the glass. The glass at the bottom left side where the crack started is broken deeply into the glass and may be all the way through. We are concerned that if a large rock hit the windshield it would break apart and fall into the car. I brought the car to the Subaru dealer we purchased the car from. The service manager looked at it and instantly said, rock hit, not covered and wouldn't talk to us after that. The car has less than 10,000 miles.

- Montgomery, LA, USA

problem #184

Dec 152020

Outback

  • miles
On one of my first times driving my new car to work on my morning commute I was traveling at a normal rate of speed and with a lot of distance from the car in front of me I heard a crack and saw the windshield beginning to show signs of a straight crack. That was December 15, 2020. Now on May 19, 2021 I have a crack from the far right side of the windshield and runs to the initial location, about 70% across my windshield.

- Dix Hills, NY, USA

problem #183

Apr 172021

Outback

  • miles
Large, long windshield crack. No rocks or debris, nothing hit the windshield. I went out to my car one morning and there is a long crack in my windshield starting at the middle edge.

- Waterford, MI, USA

problem #182

Sep 012020

Outback

  • 1,000 miles

A D V E R T I S E M E N T S

Windshield spontaneously cracked overnight while not in use within 6 weeks of purchasing new 2020 Outback. Crack has progressed to span entire windshield.

- Powhatan, VA, USA

problem #181

Feb 182020

Outback

  • 88 miles
I am on my 4th windshield. My windshields keep cracking from chips, , while driving on highways.

- Stroudsburg, PA, USA

problem #180

Apr 202021

Outback

  • miles
Windshield formed a large crack at 2495 miles (approx. 2/15/20) from left bottom corner to center above driver position. Only indicated cause a 1/8 inch shallow scratch. Windshield again cracked, almost identical size and position at 8934 miles (approx.4/20/21), only indicated damage a small pit at left bottom. Cracks only appeared after sitting overnight in garage---nothing noticed prior. Email with GM at dealer produced no response. Total cost of replacements $979.10. No damage to windshields of 2 other vehicles driven on the same routes. In my opinion, both windshield marks were extremely minor and should not have produced windshield failure.

- Las Cruces, NM, USA

problem #179

May 082021

Outback

  • 14,000 miles
Vehicle was parked when windshield cracked. There was no previous damage to the windshield before cracking. Crack begain on the drivers side lower portion where the windshield was painted. Ongoing issue with 2020 Subaru Outback windshields.

- Somonauk, IL, USA

problem #178

May 062021

Outback

  • 15,600 miles
My windshield developed a massive crack (about 6 in vertical and 8 in across) spontaneously. My fiancee and I were out running errands and stopped into a shop. During the drive to the shop, we did not hear or see any road debris hit the windshield. When we parked, the windshield was intact and completely normal. Once we completed our shopping (about 30 minutes from the time that we parked), we returned and found our vehicle had this long, ridiculous crack. To reiterate. My car was at a complete stop and parked. I was in a parking lot and was at least 200 yards away from the nearest road. Now, I have to get my windshield completely replaced in order to see clearly. Incredibly expensive. I am the original owner of the vehicle, and this Outback has never been involved in any accidents or wrecks. My fiancee and I are the only drivers of the vehicle.

- Arlington, TX, USA

problem #177

May 012021

Outback

  • 10,750 miles
When driving down the road windshield just started cracking on passenger side from below the windshield wiper below the window trim. Within minutes it went from a 3-4 inch crack to encompassing the majority of the right side of the window. This is the second incident with this windshield. In December a small pebble barely tapped this driver's side and caused an instant gouge.

- Pennsville, NJ, USA

problem #176

Apr 262021

Outback

  • 1 miles
The windshield on my Outback cracked with no warning or impact. I had pulled out of my driveway and was just beginning to move forward on my street when I heard a sound in the cabin. I didn't know what it was but looked around as I reached a nearby stop sign. There is a large Y-shaped crack from the top of my windshield, partially hidden by the rear view mirror.

- Durham, NC, USA

problem #175

Apr 232021

Outback

  • 9,650 miles
A 12 inch crack in the windshield appeared after I heard a loud sharp sound. The vehicle was in motion traveling 55 mph on a four lane highway (briley parkway) in nashville, Tennessee.

- Whites Creek, TN, USA

problem #174

Apr 232021

Outback

  • 7,368 miles
Without any warning, and with no antecedent rock or other impact, windshield incurred large diagonal crack. At the time, car was being driven on a hghway in good weather.

- Sewickley, PA, USA

problem #173

Mar 222021

Outback

  • 8,000 miles
Driving and noticed a crack on my windshield. As I continued to drive I can hear the glass making cracking sounds and the crack started to spread fast across the windshield. Did not drive vehicle for over 2 weeks and crack grew within the time frame.

- Northlake, TX, USA

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