7.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,239 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Subaru Outback accessories - exterior problems

accessories - exterior problem

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2019 Subaru Outback Owner Comments (Page 5 of 17)

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problem #241

Nov 012021

Outback

  • miles

A D V E R T I S E M E N T S

Windshield cracks at the smallest pebble. I have needed 3 windshields in this calendar year. I have driven for 52 years and have never had any issue with windshield damage until this year with my Subaru Outback.

- Yorba Linda, CA, USA

problem #240

Jul 212021

Outback

  • miles
My windshield started to crack from the bottom of passenger side where wipers come up for no reason at all. Now it has spread scross whole windshield.

- Spicewood, TX, USA

problem #239

Oct 242021

Outback

  • miles
The windshield has cracked for the fourth time. We were driving and suddenly a 12 inch plus crack developed from the moulding on the driver's side. I have never had to replace a windshield on any car i have owned. This car has had 4 replaced in less than 4 years. 2 times i was able to see a tiny chip and two times i could not tell why the glass had failed at all. Regardless, this is an unacceptable default in the materials. I have spent over $4,000 on these windshields. I am stunned there is not a recall on these.

- Mooresville, NC, USA

problem #238

Oct 042021

Outback

  • miles

A D V E R T I S E M E N T S

Windshield cracked right down the middle for no reason. No accident, inclement weather, no trees or anything near the driveway

- Matawan, NJ, USA

problem #237

Sep 182021

Outback

  • miles
I have only had the car for two years, but a number of chips and abrasions have occurred with the windshield. I have had at least 4 of the chips repaired, which is highly unusual compared with my other vehicles. About a week after the final repair, while driving, a large crack (approximately 48 inches) appeared over the drivers side window. When I called the dealer, I was told that the windshields are "prone to cracking." The dealer said that Subaru has not instructed them to do anything regarding these complaints. The replacements are very expensive and involve recalibrating all of the safety equipment in the windshield.

- Ballwin, MO, USA

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problem #236

Sep 162021

Outback

  • miles
while driving heard a POP from windshield area. Didn't observe anything. Within a mile windshield started to crack from the bottom molding area, passenger side, Spread approximately 16 inches in moments. Nothing had hit the windshield. Dealership was contacted and windshield was replaced, and EyeSight had to be recalibrated. Insurance contacted and stated that they had heard of problems with Subaru vehicles windshields cracking.

- Brick, NJ, USA

problem #235

Aug 012020

Outback

  • miles

A D V E R T I S E M E N T S

The windshield abruptly cracked at the top middle without any impact while driving at highway speed

- Royal Oak, MI, USA

problem #234

Sep 232021

Outback

  • miles
My windshield, after two years of ownership, is covered with tiny chips and abrasions. These abrasions obsure my vision when driving in bright sun. They cannot be rubbed out with grease or alcohol (assuming it may be sap). It seems the windshield material may be defective as this issue has not occured with any of our other vehicles, even after years of driving. I contacted Subaru of Missoula to see what they could do and they told me to replace the windshield at my expense.

- Polson, MT, USA

problem #233

Sep 132021

Outback

  • miles
The windshield of the car just spontaneously cracked starting down at the wiper blades and extending up and across the windshield about 24 inches

- Lake Stevens, WA, USA

problem #232

Aug 132021

Outback

  • miles
Windshield cracked while driving. Within a few minutes the crack line on the windshield had moved in all directions and some parts are in a 'shattered' pattern. In all of my years of driving (44 licensed years) I have never experienced a cracked windshield and discovered that this is a defect of the manufacturer. For Subaru to claim they are one of the safest vehicles on the road, overlooking the importance of the windshield is ludicrous.

- Vineland, NJ, USA

problem #231

Aug 082021

Outback

  • miles

A D V E R T I S E M E N T S

The windshield started to crack and we have no recollection of any impact on it.

- San Francisco, CA, USA

problem #230

Jul 252021

Outback

  • miles
Less than a month after purchasing vehicle a chip on passenger side of windshield occurred, probably from a rock kicked up from road. I never bothered to get it fixed as it didn-??t effect my ability to operate vehicle. On 07/25/2021 a rock struck the windshield. The next morning I discovered a large crack near the rear view mirror. On 07/28/2021, I had the windshield replaced. Several days later another rock struck the windshield on the driver-??s side, and caused a chip, which was directly in my field of vision. I brought it back and they repaired the damage.

- Weymouth , MA, USA

problem #229

Jul 242021

Outback

  • miles
On June 20th my front windshield began spontaneously cracking while sitting in driveway. A day later while driving on the interstate, the rearview mirror fell off windshield. Since the rearview mirror is essential for several electronic safety mechanisms to function properly, this means they were disabled and/or malfunctioning as well. After having the windshield replaced, the same thing happened about a month later (July 24, 2021) so now I have to replace it again. In both cases, the Subaru Service Manager determined that there was no chipping or other external damage to the windshield. Looking at customer forums & complaints, this appears to be a defective windshield problem that Subaru is attempting to cover up. It has been going on since at least the 2015 model year. Please help.

- Eugene, OR, USA

problem #228

Jul 162021

Outback

  • miles
Front windshield cracked overnight while in garage. No visible impact on windshield. Subaru service manager said there was an impact after he pushed his pin into crack. Still no impact. I previously attempted to send you a photo but it failed. Send me an email address and I will resend it direct, rather than keep rewriting this missive. The windshield is thin and appears defective and dangerous to driver and passengers.

- Albuquerque , NM, USA

problem #227

Jul 132021

Outback

  • miles
Driving down a smooth road with no vehicles in front of me on July 13, 2021. Windshield spontaneously cracked at the base in the center. Not a rock chip. Crack spread up 6 inches, left another 6 inches within the 15 minutes it took to drive home. Cracks in the windshield have continued to spread in the days following. Vehicle has total 25,300 miles on odometer.

- Draper, UT, USA

problem #226

Jul 012021

Outback

  • miles
2019 Subaru Outback the mileage running 22k has cracked the windshield, there's no mark rock chips. Just I found the cracked window while driving.

- New Hyde Park, NY, USA

problem #225

Jul 012021

Outback

  • miles
Windshield spontaneously fractures from drivers side edge in the shape of a curly bracket. First windshield was replaced Nov 2019 due to stone facture - legit breakage. Second windshield March 2020 suddenly cracked from drivers side midway up the window from drivers edge across drivers view while sitting still on a freeway in rush hour as the temperature changed (micro storm in Phoenix) a loud bang and the windshield split from the drivers edge across. Third time July 2021 sitting in the garage window spontaneously cracked over night from same area driver side midway up forming the same partial bracket like shape. Crack also appears to be the same height up from the bottom of the windshield. Never had so many broken windshields on one vehicle in my 35 years of driving.

- Fountain Hills, AZ, USA

problem #224

Jun 292021

Outback

  • miles
We have had to replace 2 windshields on our vehicle and 1 on a loaner while ours was in shop for window replacement. Also while our car was in shop having 2nd windshield replaced, they had to delay giving us our car back stating the windshield shattered while being installed. That is 4 windshields in 30,000 miles. The smallest ding in these windshields cause an immediate crack from side to side obscuring visibility making them dangerous to drive. On these cracks you can see the windshields are incredibly thin. There is clearly an issue with how these are made and immediate safety hazard. I also believed the cost of these replacements should be made clear to consumers at purchase due to the extremely high cost associated with replacement.

- Lakewood, WA, USA

problem #223

Jun 212021

Outback

  • miles
Windshield cracked after small rock hit it. This should not have caused any damage.

- Spokane, WA, USA

problem #222

Jun 042021

Outback

  • miles
While sitting at a stoplight, I heard a loud cracking sound and noticed a large crack had begun to form from the side of the windshield. Nothing had fallen onto, or hit the windshield, it seemed to just crack for no apparent reason.

- Springville, UT, USA

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