7.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,239 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Subaru Outback accessories - exterior problems

accessories - exterior problem

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2019 Subaru Outback Owner Comments (Page 4 of 17)

« Read the previous 20 complaints

problem #261

May 132022

Outback

  • miles

A D V E R T I S E M E N T S

Windshield loud pop then cracked feom bottom up.

- Kihei, HI, USA

problem #260

May 062022

Outback

  • miles
Windshields have severely cracked three different times with no apparent reasons - twice while driving and once while sitting in the garage overnight. First two times were replaced with OEM windshield, just happened for third time so I am researching options. Cracks are major and in drivers sight-lines. Not sure if they could be affecting the automated safety features cameras. Each replacement requires safety systems recalibration and opportunity for error.

- Katy, TX, USA

problem #259

Mar 242022

Outback

  • miles
A crack in the windshield developed spontaneously. It surrounds the Subaru eysight system. I suspect it could be a flaw relating to this eyesight camera. There are apparently 2 lawsuits about defective windshields in the 2019 Subaru Outback that are pending.

- Belmont, MA, USA

problem #258

Apr 252022

Outback

  • miles

A D V E R T I S E M E N T S

Window cracked for no apparent reason. No chip or star. Crack is originated from bommot black area and went up to middle. Then across both left and right side

- San Diego, CA, USA

problem #257

Apr 062022

Outback

  • miles
The battery has continued to discharge and today it was dead. Accepted a jump to start however I'm not sure it will hold a charge. I understand that battery drain is a common problem. I am also on my third windshield and this seems strange, unon investigating a see where other owners have reported windshield problems.

- Sioux Falls, SD, USA

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problem #256

Mar 142022

Outback

  • miles
While driving on a smooth city street the windshield cracked out of nowhere. No bumps or pot holes were hit or run over when it happened and nothing landed on the windshield.

- Houston, TX, USA

problem #255

Jan 012022

Outback

  • miles

A D V E R T I S E M E N T S

I own a Subaru Outback 2019, and am based out of Chicago. The car was parked outside during a snowfall. After snowfall I went out to clear the snow off my car, and turned on the defoggers of the car to help clear out the snow on the windshield. After brushing off the snow I noticed a huge crack on the lower part of the windshield across the windshield wiper deicer. There was no other probable cause for the crack. I believe it is the change in temperature when from using the defogger which has caused the windshield to crack. Subaru dealership denies that it is possible, and claims that I was somehow responsible for the crack.

- Schaumburg, IL, USA

problem #254

Feb 282022

Outback

  • miles
I was driving on paved road, clear conditions, no other traffic, sunny, temperature around 10 F. Without warning, my front windshield cracked. There was no impact of any kind. The crack starts about 6 inches to the right of the driver's side A-post, about 6 inches above the dashboard. It extends horizontally about 2 feet and then curves down to the dashboard. There is no immediate hazard, but clearly any compromise to the front windshield represents a potential hazard. I am currently working with the dealership to resolve the issue.

- Waterford, VT, USA

problem #253

Feb 222022

Outback

  • miles
We purchased our 2019 Subaru in 2018, before the New Year from the showroom floor. We will now have had to replace the windshield twice. Once in October 30, 2019 in which the dealership said that it was too no fault of Subaru, and now today February 22, 2022, the windshield is cracked again from the passenger side towards the middle. This has been a costly expense for us as we are retired. The little round spot you see is from the light of the flash.

- Orcutt, CA, USA

problem #252

Feb 132022

Outback

  • miles
Came out of Home Depot on Sunday February 13, 2022 to find large crack in our 2019 Subaru Outback windshield on drivers side for no reason. This spontaneous cracking happened on this same vehicle on Feb.20, 2021 on the previous windshield but on the passengers side and I reported it to NHTSA ID # 11397305. Had it replaced last year and now same issue with spontaneous cracking. Clearly these Subaru OEM windshields are defective and they are very expensive not to mention extra cost of eyesight recalibration on them. I am attaching photos but hard to get whole crack accurately as it originates from the very edge of the windshield and radiates across.

- Webberville , MI, USA

problem #251

Feb 032022

Outback

  • miles

A D V E R T I S E M E N T S

The windshield has cracked from the outer edge while sitting in the driveway. There was no initiating damage from where the crack started. I see online that there are concers with the integrity of the windshield and am concerned.

- Friendswood, TX, USA

problem #250

Feb 292020

Outback

  • miles
Windshield durability is questioned. We have had a large crack form near the rearview mirror stem within 3 months of our purchase we have had more than a half dozen other crips and cracks occur during the past 18 months. My impression is the glass used in this vehicle, is not as durable as other windshields from other vehicle manufacturers. I understand other Subaru owners are reporting similar issues. The cost to replace the windshield is plus or minus $1,000. Please look into this matter.

- Harlingen, TX, USA

problem #249

Jan 302022

Outback

  • miles
Front windshield developed an 8" crack in one day that continues to grow. Crack is near one front-facing camera, leading to concern that safety features related to the camera may not be effective. Dealer acknowledges a number of complaints about windshield cracking, but will not cover in this case due to it failing a "pen-head" check. In 40+ years of car ownership, I've never seen a crack just take off like this, even from a rock chip, leading me to believe there is a design or manufacturing issue

- Lebanon, OH, USA

problem #248

Dec 212021

Outback

  • miles
I have a large crack that started below my field of vision on the passenger side.

- West Bloomfield , MI, USA

problem #247

Jan 042022

Outback

  • miles
Cracked windshield

- Media, PA, USA

problem #246

Dec 292021

Outback

  • miles
Windshield cracked overnight in garage without any driving or other incident Crack is over 12 inches long

- Maple Shade , NJ, USA

problem #245

Dec 202021

Outback

  • miles
Front windshield spontaneously cracked while parked in a parking lot. No trees or overhead objects fell on windshield. Crack developed from bottom middle of windshield & cracked out in 2 directions.

- Goleta, CA, USA

problem #244

Jul 012021

Outback

  • miles
Driving north on I-95 at speed limit. No vehicles in front of me for at least 1/4 mile. Heard a POP and immediately a crack appeared from the bottom outside edge of the windshield approximately 18" from the left hand edge of the window. The crack ran vertically for 5 inches then made a right turn (looking out of the window) and continued on for 3 more inches. This running of the crack occurred in less than 5 seconds. We were traveling that day for about 700 miles and each time we stopped we marked the crack length with a sharpie. During the traveling the crack continued to grow to a length of over 18 inches and made a fork in the crack for one turning up, and one continuing to the right. Crack continued to grow as car sat and heated through the following 2 days. By the end the windshield was almost completely cracked from top to bottom, and the crack to the right was 3/4 of the way across the windshield. The point where the crack started had no indication of a strike by an object, and did start from the outside edge of the windshield. Windshield was replaced with a NON OEM windshield by SafeLight Auto Glass.

- Cocoa, FL, USA

problem #243

Nov 292021

Outback

  • miles
I purchased my vehicle in the summer of 2019 and within that same month my windshield got hit by rock and needed to replace it. Again, yesterday, the same thing happened.

- Fairfield, CA, USA

problem #242

Nov 132021

Outback

  • miles
I have had 3 windshields crack for no apparent reason in the 2.5 years that I have had the vehicle. All had to be replaced. Average costs to replace was $950. All started with the smallest cracks only to spider across the windshield within minutes.

- Norfolk, VA, USA

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