7.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,239 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Subaru Outback accessories - exterior problems

accessories - exterior problem

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2019 Subaru Outback Owner Comments (Page 6 of 17)

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problem #221

Sep 232020

Outback

  • miles

A D V E R T I S E M E N T S

Windshield made a sound that sounded like it was hit by a rock or pebble, yet no car was around for a rock or pebble to cause it to fly through the air. The windshield cracked at around the edge of the windshield and within a couple of minutes, the crack extended to around 12 inches. After an hour, the crack extended to across the majority of the windshield. This is the 3rd windshield that had to be replaced. Either the windshield has extensive stresses or it's manufactured too weak and can cause a safety hazard.

- Austin, TX, USA

problem #220

May 142021

Outback

  • miles
Broken windshield - twice in 5 months traveling the same road that I traveled with a 2007 Jeep and never had a broken windshield in 13 years. I believe these windshields are to thin and are subject to cracking. The first time I was hit with a very small rock, barely a ping, the 2nd time I was hit with a larger rock, but way up near the roof which shouldn't have caused a broken windshield. I have been driving 54 years and this is the first auto with such a sensitive windshield. I will sell this vehicle if this happens again.

- Condon, OR, USA

problem #219

Apr 012021

Outback

  • miles
Small chip in windshield, quickly developed into a crack all the way across

- Midland, MI, USA

problem #218

May 222021

Outback

  • miles

A D V E R T I S E M E N T S

Today May 22 around 4:19 PM no cars close to us while driving we had the front windshield spontaneously crack there was no impact there was no impact heard all we heard was like cracking sound I have seen online where Subaru is using an acoustic type of glass and people are reporting cracked windshields I would like to have this investigated furthermore I-??d like to have Subaru repair my vehicle.

- Fort Worth , TX, USA

problem #217

May 142021

Outback

  • miles
Driving down the Interstate the front windshield sounded like a pebble hit it even though there were no other cars in front of ours. Later that day, the small mark cracked two more inches along the drivers side. Within another day the crack has now extended for approximately one foot in one direction and another foot in the other direction, in a circular pattern.

- Ormond Beach, FL, USA

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problem #216

May 152021

Outback

  • 16,000 miles
We were driving on the highway when our windshield cracked. We aren't sure if the crack was created by a rock or not because we didn't see anything happen. It just cracked and split and as we drove, it continued to grow. It's about 9 inches at this point.

- Delaware, OH, USA

problem #215

May 082021

Outback

  • 26,500 miles

A D V E R T I S E M E N T S

My 2019 Subaru Outback had a cracked windshield at the bottom/side of the passenger side with no sign of impact when I first purchased it. The dealership replaced the windshield. I had a small rock impact near the line of sight cameras that was easily repaired by safelight with no issues with cracking. Today I came out of the grocery store to find my parked Outback's windshield has a crack from the same passenger side point as the first crack. The crack was all the way to the center of the windshield. There is a very small chip looking impact (smaller than the point of a ball point pen) approx 4" from the lower corner passenger side. I do not recall hearing an impact at any point. Beyond not hearing an impact the problem is that there is no way on earth that a safesubaru windshield should crack so deeply and so long from a tiny impact. I have been reading that many other Subaru drivers are having this problem. Something needs to be done to make Subaru protect their drivers from defective windshields, as they seem to be taking zero responsibility for the huge safety risk these poorly designed windshields are causing.

- Belton, TX, USA

problem #214

Apr 252021

Outback

  • 27,000 miles
Apx Apr 25, 2021 noticed cracked windshield in am when starting car for work. Crack was in middle of windshield. Car parked in driveway overnight. Notified insurance company, told me to have it fixed at safelite auto glass wo# 388826. Also noticed my accessory power outlet was not functional, (instrument panel)called dealer, made appointment to have it repaired. Also noticed

- Westfield, MA, USA

problem #213

May 022021

Outback

  • 18,300 miles
Our Subaru 2019 Outback suffered a crack during normal usage on the interstate at approx. 50 mph. The crack occurred two days ago (on 5/2/2021) and has since grown due to the vehicle's vibration during use. The vehicle qualifies as a make and model under recall by Subaru for windshield defects.

- Athens, GA, USA

problem #212

Apr 302021

Outback

  • 25,000 miles
I've owned my 2019 Subaru Outback for <2 years and in the last 6 months I've had the windshield cracked twice due to small pebbles while driving on the interstate highway, which have never cracked any of my previous windshields in 16 years of extensive driving around the country. In other cars, I have had many pebbles and small debris hit my windshield with nothing more than a small chip. With the Subaru Outback, both cracks became large fractures, blocking visibility. Due to the eyesight system and necessary recalibration after windshield replacement, the first replacement cost nearly $900. Currently, I am driving with the second crack because I can't afford to replace it yet. These incidents happened November 2020 and April 2021.

- Asheville, NC, USA

problem #211

Apr 012021

Outback

  • 10,000 miles

A D V E R T I S E M E N T S

I purchased a 2019 Subaru Outback in December 2018 and have had to replace the windshield three times in just over two years (June 2019, November 2020, April 2021). I owned a 2006 Subaru Outback for over 10 years and never had to replace the windshield. This is a safety risk and a design flaw and it needs to be corrected.

- Denver, CO, USA

problem #210

Apr 202021

Outback

  • 28,000 miles
The windshield cracked on its own. No impact. Research says there is a class action lawsuit for this defect. Vehicle stationary.

- Highlands Ranch, CO, USA

problem #209

Apr 172021

Outback

  • 10,524 miles
Windshield cracked without external cause as I was exiting the garage.

- Des Moines, IA, USA

problem #208

Apr 092021

Outback

  • 24,327 miles
After owning the vehicle 2 months, the windshield cracked for no apparent reason. The windshield was replaced on Jan. 12th, 2021. On April 9th, the windshield cracked again for no apparent reason, this time on the driver's side. Both times the vehicle was in motion but didn't get hit by anything

- Lincolnton, GA, USA

problem #207

Apr 042021

Outback

  • 18,865 miles
I went to drive my car and noticed a large windshield crack that is getting larger. There was no trauma or event that caused this to happen.

- Tulsa, OK, USA

problem #206

Apr 032021

Outback 4-cyl

  • 32,200 miles
Front windshield cracked on its own last Saturday (4/3/21) while parked outside my business. No signs of any damage elsewhere on the vehicle and none of my employees saw anyone near my car.

- Placentia, CA, USA

problem #205

Dec 192020

Outback

  • 16,202 miles
Windshield crack that started from the bottom edge of windshield. I literally woke up to a crack that developed overnight after a regular cold night in reno nv. The crack continued growing since then. I have never own a vehicle that has cracked its windshield just because it is a cold night. Vehicle was parked overnight when crack developed.

- Reno, NV, USA

problem #204

Mar 292021

Outback

  • miles
My windshield seems to crack/chip unreasonably easy. The first crack was a few weeks ago. I didn't see anything hit it. It jsut started crack. This morning, I got another chip and it's now spreading also. I now have two cracks in my windshield and numerous chips!

- Owasso, OK, USA

problem #203

Sep 132019

Outback

  • 150 miles
Spontaneous crack in windshield noticed and reported to Subaru on 9/13/19. I was driving in the late afternoon. No vehicles near me when I heard a "pop". vehicle purchased new 8/24/19.

- Columbia, MO, USA

problem #202

Mar 182021

Outback

  • 10,300 miles
Spontaneous crack in my windshield. No impact every noticed. I noticed when I was driving at dusk and used my windshield wipers to clear rain. I saw a glisten at the bottom and was surprised to see a crack.

- Columbia, MO, USA

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