Technical Service Bulletins (TSBs) for the 2019 Forester are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall. Read More »
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall. Read More »
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall. Read More »
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall. Read More »
Subaru of America, Inc. is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall. Read More »
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. Read More »
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Forester and 2018-2019 model year Crosstrek vehicles to inspect and, if necessary, correct the condition of the rear stabilizer bracket bolts. Read More »
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Forester and 2018-2019 model year Crosstrek vehicles to inspect and, if necessary, correct the condition of the rear stabilizer bracket bolts. Read More »
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust. Read More »
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips. Read More »
This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A. Read More »
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles. Read More »
This bulletin announces availability of a new thermo control valve assembly. The new valve contains an enhanced stainless steel internal shaft for optimized durability along with advanced water proofing for the sensor portion. Read More »
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of the engine surging/jolting when releasing the accelerator from halfthrottle. Read More »
This bulletin announces availability of a new variable displacement type A/C compressor designed to address a small number of customer concerns regarding an excessive sound heard when the system is OFF. Read More »
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components. Read More »
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. Read More »
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE. Read More »
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components. Read More »
The purpose of this bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier, and/or upper oil pan. Read More »
This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on Forester Turbo and applicable WRX models. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »
This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above. Read More »
This Service Information Bulletin addresses inquiries regarding the labels applied to the tumble generator valve (TGV) motors used on certain replacement intake manifold assemblies. Read More »
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. Read More »
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG
This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection. Read More »
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »
New stop sale/safety recall: WUW-08 Ascent, Forester, and Crosstrek Hybrid PCV valve Recall. The Positive Crankcase Ventilation (PCV) valve may be defective. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area. Read More »
This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position. Read More »
This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
The bulletin announces the design change made the propeller shaft to address the small number of customer concerns regarding a growling-type sound being heard from under the vehicle when driving. Read More »
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM) used in the TR580 and TR690 CVT. Read More »
This bulletin announces a design change to the leather transmission selector lever grip. The change will address a small number of concerns regarding stickiness and / or roughness felt on a portion (Panel A shown in the illustration ... Read More »
This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them. Read More »
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
This Bulletin provides production change, repair procedure and parts information to address a customer concern of a high-pitched sound coming from the transmission extension housing area. Read More »
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) for detection of DTC P1518: STARTER SWITCH CIRCUIT LOW. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »
This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position. Read More »
This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles. Read More »
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
"This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »
This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection. Read More »
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »
This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems. Read More »
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the ... Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors. Read More »
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of the engine surging/jolting when releasing the accelerator from halfthrottle. Read More »
This bulletin announces the availability of new Vehicle Dynamics Control (VDC) reprogramming files. In rare cases the EyeSightA? system may receive inaccurate brake line pressure data from the VDC causing DTC B280B (VDC Brake Fluid ... Read More »
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »
This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »
This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »
Announcement to Subaru Retailers regarding the preliminary settlement in a class action lawsuit regarding battery drain in certain Subaru vehicles. Read More »
This Service Information Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment). Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Read More »
Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Read More »
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (a.k.a. standby current). Read More »
This bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group. Read More »
This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
This bulletin announces availability of a new variable displacement type A/C compressor designed to address a small number of customer concerns regarding an excessive sound heard when the system is OFF. Read More »
This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock). Read More »
In the interest of customer satisfaction, Subaru of America, Inc. is initiating a service program to replace the power rear gate electronic control unit (ECU) in certain 2019 model year Forester vehicles. Read More »
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »
This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process. This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the power rear gate electronic control unit (ECU) in certain 2019 model year Forester vehicles. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the power rear gate electronic control unit (ECU) in certain 2019 model year Forester vehicles. Read More »
This Service Information Bulletin provides a remedy procedure to use when a communication error message appears during Subaru Select Monitor (SSM) diagnosis of the DMS. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »
IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition. Read More »
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC). Read More »
This Service Information Bulletin has been developed for use as a quick reference tool aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »
The intent of this Service Information Bulletin is to provide Technicians and staff members who interact with the Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »
This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devises. Read More »
This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »
This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and / or negative battery cable from the battery sensor assembly). Read More »
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »
This bulletin announces availability of a new DMS control module designed to address a small number of inquiries regarding DTCs B112C and/or B112E. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Read More »
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customera??s AndroidA? phone / device through the head units (H/U) used in the ... Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
This Service Information Bulletin provides a procedure to a??reseta?? the headlight leveler system. After an affected vehicle is transported on a flatbed or other type of carrier, the headlight beam adjustment may become either too high ... Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
"This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
"This bulletin announces reprogramming files to optimize the DMS control module and address a small number of inquiries regarding DTCs B112C and/or B112E. Read More »
This bulletin announces a design change made to the air conditionera??s pressure sensor to address customer concerns of the system blowing warm or not blowing cold air. Read More »
This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »
This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »
This bulletin announces reprogramming files to optimize the DMS control module and address a small number of inquiries regarding DTCs B112C and/or B112E. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) for detection of DTC P1518: STARTER SWITCH CIRCUIT LOW. Read More »
This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »
This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on Forester Turbo and applicable WRX models. Read More »
This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and/or negative battery cable from the battery sensor assembly). Read More »
This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and/or negative battery cable from the battery sensor assembly). Read More »
This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the battery sensor assembly from the battery post (and/or negative battery cable from the battery sensor assembly). Read More »
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. Read More »
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the ... Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM) used in the TR580 and TR690 CVT. Read More »
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
This Service Information Bulletin provides a procedure to a??reseta?? the headlight leveler system. After an affected vehicle is transported on a flatbed or other type of carrier, the headlight beam adjustment may become either too high ... Read More »
This bulletin announces availability of a new variable displacement type A/C compressor designed to address a small number of customer concerns regarding an excessive sound heard when the system is OFF. Read More »
This Service Information bulletin serves a quick reminder to always perform the Clear Memory function of the Airbag system using the Subaru Select Monitor 4 after replacement of any airbag system sensor. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin announces a countermeasure made to the rear outer seat belt assemblies. The change was made in response to customer concerns of the seat belts not retracting smoothly. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This Service Information Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right B-Pillar area. Read More »
Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Forester and 2018-2019 model year Crosstrek vehicles to inspect and, if necessary, correct the condition of the rear stabilizer bracket bolts. Read More »
This bulletin announces design changes made to the trim cover for the PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
This Service Information Bulletin outlines design changes made to the rear frame sections and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »
This bulletin announces a design change made to the B-pillar trim. The change prevents the trim's appearance from deteriorating as a result of recurring contact with the steel latching tongue portion of the seat belt. Read More »
This bulletin provides a procedure for addressing a rattling sound caused by the sunroof deflector contacting the sunroof rail assembly. This sound may be heard while closing an outside door when all the windows are closed. Read More »
This bulletin announces availability of a new hood lock release cable to address concerns of the front hood lock not releasing when the release lever is pulled. Read More »
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above. The design changes provide the bolt with an increased durability against rust. Read More »
This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »
This bulletin provides a procedure to address a small number of customer concerns regarding a metallic rattle or chirping -type sound heard coming from the top of the front ?A? pillar area. Read More »
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »
This Service Information bulletin announces a design change to the cowl panel. The change was made to the shape of the part which will eliminate a gap between the cowl panel and the windshield in the lower corner area as shown in the ... Read More »
This Service Information bulletin announces a design change to the cowl panel. The change was made to the shape of the part which will eliminate a gap between the cowl panel and the windshield in the lower corner area as shown in the ... Read More »
This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock). Read More »
This bulletin provides a procedure to address a rattling -type sound heard coming from the front door(s). In some cases, the plastic sensor plate mounted to the inner door panel may rattle against the steel structure. Read More »
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the power rear gate electronic control unit (ECU) in certain 2019 model year Forester vehicles. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the power rear gate electronic control unit (ECU) in certain 2019 model year Forester vehicles. Read More »
This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »
This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »
This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems. Read More »
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »
This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »
This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear Gate (PRG) systems. Read More »
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »
This Service Information Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »
This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when operating their power door locks (lock and/or unlock). Read More »
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the automatic door lock (auto-lock/unlock) feature. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the ... Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assembliesd. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »
This bulletin announces a countermeasure made to the rear outer seat belt assemblies. The change was made in response to customer concerns of the seat belts not retracting smoothly. Read More »
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »
This bulletin announces the availability of new Vehicle Dynamics Control (VDC) reprogramming files. In rare cases the EyeSightA? system may receive inaccurate brake line pressure data from the VDC causing DTC B280B (VDC Brake Fluid ... Read More »
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »
This bulletin announces the availability of new Vehicle Dynamics Control (VDC) reprogramming files. In rare cases the EyeSightA? system may receive inaccurate brake line pressure data from the VDC causing DTC B280B (VDC Brake Fluid ... Read More »
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »
This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position. Read More »
This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed. The coverage will be extended to (15) fifteen years / 150,000 miles. Read More »
This bulletin announces availability of a new thermo control valve assembly. The new valve contains an enhanced stainless steel internal shaft for optimized durability along with advanced water proofing for the sensor portion. Read More »
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »
"This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »
This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection. Read More »
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the ... Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors. Read More »
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin announces the availability of new Vehicle Dynamics Control (VDC) reprogramming files. In rare cases the EyeSightA? system may receive inaccurate brake line pressure data from the VDC causing DTC B280B (VDC Brake Fluid ... Read More »
In the interest of customer satisfaction, Subaru of America, Inc. is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six ... Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin announces availability of a new variable displacement type A/C compressor designed to address a small number of customer concerns regarding an excessive sound heard when the system is OFF. Read More »
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »
This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »
This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a. Standby Current). Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. Read More »
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE. Read More »
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group. Read More »
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program to replace the power rear gate electronic control unit (ECU) in certain 2019 model year Forester vehicles. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimized efficiency. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
This Service Information Bulletin has been developed for use as a quick reference tool aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize effciency while addressing customer concerns. Read More »
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »
This bulletin provides a procedure for addressing a rattling sound caused by the sunroof deflector contacting the sunroof rail assembly. This sound may be heard while closing an outside door when all the windows are closed. Read More »
This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on Forester Turbo and applicable WRX models. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. Read More »
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »
This bulletin announces availability of a new DMS control module designed to address a small number of inquiries regarding DTCs B112C and/or B112E. Read More »
"This bulletin provides a procedure to address a limited number of customer concerns regarding light seen a??leakinga?? past the combination meter visor. Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed above. Read More »
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
"This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. Read More »
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case. Read More »
This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. Read More »
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the automatic door lock (auto-lock/unlock) feature. Read More »
This service information bulletin outlines a procedure to prevent the loss of and the need to reset the customer's Driver Monitoring System (DMS) settings when servicing the vehicle. Read More »
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes ... Read More »
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
"This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the ... Read More »
This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3. Read More »
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame / track assemblies used on the models listed. Read More »
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
The intent of this Service Information Bulletin is to provide Technicians and staff members who interact with the Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature. Read More »
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR COMMUNICATION ERROR on the models listed. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. Read More »
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »
This bulletin announces a countermeasure made to the rear outer seat belt assemblies. The change was made in response to customer concerns of the seat belts not retracting smoothly. Read More »
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »
This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on Forester Turbo and applicable WRX models. Read More »
This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV) valves used on the models listed above. Read More »
This Service Information Bulletin addresses inquiries regarding the labels applied to the tumble generator valve (TGV) motors used on certain replacement intake manifold assemblies. Read More »
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
This bulletin announces a design change made to the air conditionera??s pressure sensor to address customer concerns of the system blowing warm or not blowing cold air. Read More »
