This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On highway 174, approximately 20 miles nw of meridian, tx, the 2012 Ram 3500 veered to the right and went off the road into a steep ditch. According to the state trooper's report, a witness was driving behind this truck and saw the passenger side dual wheels with axle attached come off of the truck and go across the road before the truck left the pavement. Two different employees of the wrecking yard where the truck was taken said it looks like the axle came apart. Since this accident, I have spoken to another individual that this happened to also. Updated 09/17/15 updated 11/02/2017
The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 13V529000 and 14V635000 (steering, engine and engine cooling, fuel system, diesel). The contact brought the vehicle to the dealer for the tie rod replacement; however, the VIN showed that the vehicle never received a recall repair. The parts to repair the electrical connectors of the diesel fuel heater were unavailable and the contact stated the manufacturer exceeded a reasonable amount of time to repair the recall. The manufacturer was made aware of the issues and referred the contact to NHTSA. The contact had not experienced a failure.
Traveling on highway at aprox 65 mph, when approaching an overpass the surface height of the lanes shifted up (bump). The front end of the truck started shaking uncontrollably, steering wheel was yanked from my hands. I had to slow down to gain control, which caused the vehicles behind me to slam on there brakes and veer off aggressively to avoid hitting my truck. Terrifying and embarrassing event.
The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 14V635000 (engine and engine cooling, fuel system, diesel) and 13V529000 (steering); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Recalls: P65 diesel fuel heater, potential fuel leak and fire. Ram does not have parts to fix, refuses loaner vehicle until parts are avaliable. Vehicle not safe to drive N49 left tie rod, requested appointment to have repaired appointment never made by dealer. Emmission control problems related to O2 sensors and wiring, paid $387 to have repairs made, not repaired and not under warranty according to Ram. Engine stops running requires code clearing thru obd2 system to get running out of "limp" mode. Dealers aware of issues, multiple tsb, but no fix works.
- Pikeville, KY, USA
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The contact owns a 2012 Dodge Ram 3500. The contact received a notification for NHTSA campaign numbers: 13V529000 (steering) and 14V635000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
This recall has been our for over 6 months for the left tie rod. There have been reported failure of this unit leading to loss of steering control. I tried to schedule a recall appointment with my dealer, towbin Dodge to have the parts replaced under this recall. I was told that I was number 42 on the list 6 months ago!! I am now number 24. The pace of replacement is criminal. There is no reason this can't be done faster specifically with such a critical steering component...
The contact owns a 2012 Dodge Ram 3500. The contact received a recall notification for NHTSA campaign number: 13V529000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
When I asked dealer about this recall, the dealer (service) claimed they could not get the part from manufacturer. Can you send the part to me and I can take it over to have fixed. I live and drive in Alaska and if this is an issue then I am kind of scared. Recall id (?) N49/NHTSA 12V-529 specific: CG203138 N49
The contact owns a 2012 Dodge Ram 3500. The contact received a recall notification for NHTSA campaign number: 13V529000 (steering), but the parts needed to repair the vehicle were not available for several months. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2012 Dodge Ram 3500. The contact received a recall notification for NHTSA campaign number: 13V529000 (steering); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
My vehicle is subject to recall N49/NHTSA 13V-529 re: Left tie rod. I received notice of recall quite some time ago. I called my local dealer, lithia Dodge of missoula, mt and got on "the list" of persons who are subject to the same recall but we are all waiting for parts. I think I got on the list in December. I have followed up once or twice with the dealer and they tell me they are still waiting on parts from Dodge to satisfy this recall. Please look into this and tell me what my rights are. Thank you.
2012 Dodge Ram 3500. Consumer writes in regards to tie rod assembly recall issues. The consumer also experienced loss of power. The consumer stated there were times, where he couldn't obtain a speed greater than 40 mph. Also, he was experiencing poor fuel economy.
Vehicle inspected in June '14 by closest dealership, 90 miles one way, as recall notice requires service rep reported replacement requirement and will inform me when parts arrive. No reply, called service center Sept 8 to be told they still do not have parts from Chrysler. I called Chrysler group recall assistance center at 1-800-853-1403, talked to "dennis" who stated parts are not readly available and somewhat blamed the dealership and didn't know when parts would be sent. I travel baja Mexico and expected this to be repaired prior to Oct 15 is there truly a problem or not?
The contact owns a 2012 Dodge Ram 3500. The contact received a recall notice for NHTSA campaign number: 13V529000 (steering); however, the parts needed for the repair were unavailable. The manufacturer was not notified. The contact had not experienced a failure.
I purchased my vehicle new and was not notified about a recall for the tie rod ends. After learning of the recall I contacted my local dealer only to discover they have no parts to make the repairs and I am approximately number 800 on the waiting list. This recall is a safety issue and I feel the manufacturer should be forced to quit dragging their feet and get the necessary parts to the local dealers for installation. It doesn't take this long for them to build thousands of complete vehicles.
The contact owns a 2012 Dodge Ram 3500. The contact received a recall notification for NHTSA campaign number: 13V529000 (steering); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2012 Dodge Ram 3500. The contact received a recall notification for NHTSA campaign number: 13V529000 (steering); however, the parts needed for the repair were not available. The contact was added to a waiting list. The manufacturer was not notified. The contact had not experienced a failure. Updated 10/09/2014 updated 3/25/2015
A D V E R T I S E M E N T S
- Meridian, TX, USA