This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving down the highway, any time the vehicle hits a discontinuity such as grooves made by heavy trucks, the vehicle drives erratically and tries to move suddenly into the other lane or off the road. I brought it into the dealer prior to warranty expiring and they misdiagnosed it to be a rear end problem and told me I had to buy a rear stabilizer. I brought it back again and they could not figure out why. I brought it to 2 other shops and another dealer. The 2nd dealer said the whole front end was needing to be replaced but now the warranty expired. I had purchased an extended warranty and they covered part of it but they are not affiliated with Dodge. This did not fix the problem. I have called their customer service line numerous times they refuse to let me talk to a manager. They say I need to bring it back to the dealer but they say the warranty is expired and they will not cover it.
I live in warrenton, va. On July 23 my wife and I were heading South on Virginia highway 81. My 2012 Ram 3500 at roughly 65 mph the front end started shaking so violently that I almost lost control. This happened at least 3 times during our trip to our vacation home. Once it started the only way to stop it was to ease up on the accelerator until the speed dropped to around 25 mph. The local dealers have no idea what is wrong!
The contact owns a 2012 Ram 3500. The contact received a manufacturers recall on the fuel/propulsion system and steering. However, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
While driving 72 mph with cruise control on, I hit a bump in the road and the truck started shaking violently, I thought I was going to lose control. I hit the brakes and headed to the shoulder to get off of the busy interstate. When I slowed down, all of a sudden the shaking stopped and I continued on my way.
The contact owns a 2012 Ram 3500. The contact stated that the vehicle experienced violent shaking, while driving approximately 58-74 mph. In addition, the vehicle experienced the shaking when the vehicle was driven over divots. The vehicle was taken to the dealer where it was diagnosed that the third steering stabilizer, control arm, tie rod needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000. Updated 04/07/16 updated 05/11/18
- Derby, MT, USA
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I have opted for the buyout option and the way this has been handled is unacceptable. I was emailed on October 26 with a buyback offer. I accepted, and faxed the paperwork to them the next day. No one has ever called me back. I called the impartial services phone number and asked for an update. They could not tell me when this process would be finalized. In my opinion, I would think that I could be informed of whats going on throughout the process, and the buyback is taking way to long. I do not feel comfortable driving this vehicle because of the recalls that were not repaired. This leaves me without a vehicle until this process is finalized.
The contact owns a 2012 Dodge Ram 3500. The contact stated that the vehicle experienced a complete loss of power and all the warning indicators illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that it needed to be repaired according to NHTSA campaign number: 15V459000 (air bags). The dealer did not schedule an appointment for the recall remedy. The manufacturer was not made aware of the issue. The failure mileage was 194,322.
The contact owns a 2012 Dodge Ram 3500. While driving approximately 50 mph, the vehicle shook violently intermittently without warning. The failure recurred on four different occasions. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
I have had the so called " death wobble" 4 times now on my truck. I have taken it to the dealership to be repaired 3 times and I'm waiting to take it again today. They said they have fixed it each time but obviously they haven't. out of the blue at 60 to 65 mph the truck starts shaking violently and there is no stopping it until it stops on it's own. Hitting the brakes, letting off the gas or flooring it (as the dealership told me to do) when they supposedly fixed it last time doesn't help. I am so afraid that something bad is going to happen. I am scared every time I drive this truck and they just keep telling me nothing is wrong. I have also contacted Chrysler to have them by back the truck but they said it has had the recall done on it so it's not eligible. Well why does this keep happening then.
Truck had accident steering just like lock up and makes since why accident accured from recalls on steering and air bags did not go off now innsurance co made it a rebuilt or salvage title so fca has the buy back program but will get a deduction in price for buy back there has been 0 recalls done if we had known of recalls accident could of been prevented would like to get repaired or buy back.
The contact owns a 2012 Dodge Ram 3500. The contact stated that there was an extensive delay in scheduling the recall repair appointments for the three recall repairs. The vehicle was included in NHTSA campaign number: 15V459000, (air bags), 14V635000 (engine and engine cooling, fuel system, diesel), and 13V529000 (steering). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
Highway driving mostly. Going through tires. Tires keep getting chopped. We haul heavy loads and worry the vehicle is not safe for the type of business we do. But we can't get rid of it because of all this recall. The previous owner had part of the recall addressed but we still feel the vehicle is not safe. We see signs of wear and damage that should not be. Like the chopped tires.
The contact owns a 2012 Dodge Ram 3500. While accelerating from a stop, the vehicle jerked and the rear end vibrated. The contact also stated that the front end was vibrating while driving at any speed. As a result of the failure, the tires were replaced on four occasions. The contact stated that under the manifold intake that there was an exhaust leak and there was a fuel odor. In addition, the fuel gauge failed to function. The vehicle was serviced under NHTSA campaign number: 13V529000 (steering) but the remedy failed to repair the vehicle. The contact stated that an abnormal popping noise was heard coming from the front driver side of the vehicle. The vehicle was taken to the dealer where the failure was unable to be duplicated. The manufacturer was not made aware of the failure. The failure mileage was 7,000. The VIN was not available.
The contact owns a 2012 Dodge Ram 3500. While driving 50 mph, the vehicle shook uncontrollably. The failure recurred on six different occasions. The vehicle was taken to a dealer where it was diagnosed that the driver side tie rod needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.
S10 direct reply- letter to the secretary from constituent re complaint concerning Fiat Chrysler automobile's (fca) violations of the consent order and the Safety Act. The consumer was unsuccessful at getting recall # 13V529000 rectified.
The contact owns a 2012 Dodge Ram 3500. The contact received notification of NHTSA campaign numbers: 14V635000 (engine and engine cooling, fuel system, diesel) and 13V529000 (steering); however, the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
Had my Ram truck alignment done 10 times and it still pull to the right as soon as I let go of the steering wheel. Everytime they test drive it they said its fine. They said its the crown of the road. But its not its something to do with the steering rack or components. It has less 32000 miles and been doing this since 2476 miles. I have had it to 4 different alignment shop and everytime they said it was a little off. Didnt get even 3 blocks and it still pulled to the right and the steering wheel is always offset to the right instead of straight across.
Have 2 recalls the steering 1 was last year call and talk severl time, also have fuel tank heater been sence beginning of this year. Was told both on back order and never seem have them come in so can get them taken care of. I would think this be a big safty problem.
The contact owns a 2012 Dodge Ram 3500. While driving approximately 20 mph over a bump in the road, the vehicle bounced up and down approximately twenty times. In addition, the power steering and the brakes failed. The contact maneuvered off the road and shut off the vehicle. The contact was able to restart the engine. The vehicle was taken to the dealer, but the failure could not be diagnosed. The failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the steering bar fractured and the four wheel drive failed. The manufacturer was made aware of the failure. The approximate failure mileage was 4,200.
The contact owns a 2012 Dodge Ram 3500. The contact stated that while driving at approximately 60 mph, the vehicle shook violently and veered from the left to the right lane without warning. The failure recurred three times. The vehicle was repaired under NHTSA campaign number: 13V529000 (steering) but the remedy failed to repair the vehicle. The vehicle was later taken to an independent mechanic where it was diagnosed that the link bushings failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,800.
A D V E R T I S E M E N T S
- Firth, ID, USA