This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2017 Ram 2500. ODO 77,000 miles While driving at any speed, warning lights and audible tones intermittently come on. Display reads "Service Electronic Braking System" and "Service ABS". ABS and Traction Control lights also illuminate on the dash. Sometimes the warnings will come on and off so fast that the truck is constantly chiming which is very distracting. Speed doesn't appear to be a factor. Sometimes the warning lights stay illuminated. Sometimes they go away. Sometimes they flash on a off rapidly. Truck has not been taken to the dealership yet but an appointment has been made and the dealer said it is most likely the ABS module and Hydraulic Control Unit that needs to be replaced. This sounds like a known issue. Safety issues I am concerned about are: Loss of ABS and traction control. Trailer braking system issues while towing (horse trailer). Distractions from audible alarm constantly chiming, loss of braking power.
Starting roughly a year from the date of this report, the vehicle would randomly issue a warning "Service Electronic Braking System" and turn on the Traction Control and ABS warning indicators; it would also disable Cruise Control. These errors would appear sporadically and persists for a few seconds to a few minutes. The dealer was unable to diagnose as the error was not actively triggered at the dealership. Over time, the error happened more often and persisted for longer time periods (minutes, hours, then days) but would eventually (and randomly) reset. It became clear that it was oftent triggered by a sharp jolt or a tight turn. Recently the error stayed on permanently and the dealer was able to retrieve an error code which led them to suspect a faulty connector. It took 6 weeks to get the connector and when the dealer attempted to install it they came to the conclusion that both the wiring harness and the connector are OK. They were able to retrieve additional error codes that pointed at the HCU (Hydraulic Control Unit) of the ABS system needing replacement. No HCU units are currently available. I have conducted extensive online research concerning this issue and the four symptoms: 1. "Service Electronic Braking System" message 2. Traction control indicated lit and traction control disabled 3. ABS indicator lit and ABS disabled 4. Cruise Control disabled and found that there are a large number of reports for RAM 1500 and 2500 models with mileage as low as 12,000 miles. This appears to be a wide spread failure of the HCU component that points at a flawed part that causes significant safety issues as it randomly disables both traction control and ABS functionality. RAM simply burdens the consumer with the cost of having to replace the HCU, sometimes multiple times as new units tend to fail again.
ABS pump electrical failure, repaired OCT.17/2020 by dealer. 11/20/2022 same problem. ABS light, traction control, and no Trailor brakes, or cruse. not sure what other problems exist.
Service Electronic Brake System and service Antilock Brake system light come on and off intermittently at random times. Some time on and off a few times faster then it can display the message. The Hydraulic Control Unit was replace one already. Reading online there are several 2017 and 2018 rams having this issue.
- Ringgold, GA, USA
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This issue was repaired by the dealer one year ago and it has happened again, they tried to charge me by pretending they didnt know about the previous repair. the internet is full with the exact same complaint and how is this not a recall to hold them accountable"? the service electronic brake system and ABS lights come on and off each time making annoying noises. when the lights are on the 4x4, cruise control and other items will not engage. the dealer agreed to repair it but told me to call in 5 months to see IFFFF any parts are available this not only shows its a wide spread problem but their incompetency to fix it. how do I know the second module they replace wont malfunction as well??"
Under normal driving conditions I got the -??SERVICE ANTILOCK BRAKE SYSTEM-?? message along with an ABS light, traction control light, loss of traction control, loss of cruise control functions and loss of 4x4 functions. This is a well known safety issue that needs to be addressed by the manufacturer. With ABS being a SAFETY feature required on all vehicles, it is only appropriate that this become a safety recall.
The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022
Purchased this vehicle 8 months ago and from what I have been reading online this is an ongoing problem with Dodge Ram 2500 and this ABS module electrical issue is considered the most expensive part fixing the Dodge Ram, so how is it fair to the consumer to have to pay 3,000 for an electrical issue less than one year ago and only 35,000 miles on vehicle. There are thousands of post with the same complaint on the same year truck with the same issue. The Dodge Dealership said today that it is a safety issue because when we go to use our brakes quickly or for Emergency they will not work and they could lock up. we bought this vehicle to tow our fifth wheel. It makes me feel unsafe and not fair to have to feel this way. These days we can barely afford our vehicles and homes more less to have to pay for an electrical issue that is the cause of Dodge Ram and there Manufacture Issue. They need to be responsible for there faulty parts.
The ABS light constantly beeps and flashes. It is available for inspection. We are not sure if it is unsafe. We had it hooked up to the code machine from a dealership and they said it definitely needs to be fixed. Yes it has been confirmed. Not inspected from the Ram dealership yet because I was hoping it would be at no charge. We just bought the truck 8 months ago with 30,000 miles. There should be no problems. The lights come on every time you start the truck and blink more when you go over bumps.
I have a C0020-01(ABS pump motor control general electrical failure) code on my 2017 Ram 2500 truck with only 43, xxx miles. This code and mechanical issue was identified/confirmed by a Ram dealership. The ABS/traction control warning light started intermittently turning on, and then off about 1,000 miles ago and has continued until now. With this issue, the ABS/traction controls do not work on the vehicle. This alone puts myself, my family-??s, and other people-??s lives at risk. This is a very well documented and well known safety issue on these Ram trucks. Any simple internet search will show that this is true. Even the Ram Service Representative said that these trucks should be recalled because of this safety issue. There should absolutely be a recall because it is a direct safety issue that involves so many of these Ram trucks. With an extremely common faulty ABS/traction control issue such as this, people-??s lives are at risk. I believe that I shouldn-??t have to pay Ram over 1,000 dollars to have this safety issue fixed, but I will because it will be to keep my family safe by having a functioning ABS and traction control system on my truck.
Service Electronic Brake and ABS lights flash on with dash chime indicating failure while operating the vehicle. No code stored. Intermittent issue - after reading other complaints it appears that this is a serious issue across all Ram owners. Dealer indicated that numerous truck owners are having the same issues and that currently parts are not available. Service tech advised me that the vehicles ABS may fail while operating.
ABS malfunction indicator lamp, service ABS system and service electronic braking system message intermittently coming on. Sometimes for a short period of time and sometimes stay on for entire trip. Causes cruise control and traction control to be immobilized. My safety is at risk due to the ABS and traction control not being functional. I have not had it diagnosed by a dealer yet, however there are hundreds if not thousands of people on Ram forums complaining of the same issues without Ram taking care of the fix and the costs are on the vehicle owners. Its not something like a radio is having issues, its the braking system, which I would think that RAM or FCA and the NHTSA would think is a pretty serious problem with these vehicles.
My 2017 Ram 2500 had 55K miles when I got a dashboard warning indicating that service of my electronic braking system was needed. I also got warning indicators for ABS and traction control. I had poor braking, no traction control and no cruise control when these warning lights were lit. The dealer diagnosed and replaced the ABS hydraulic control unit (hcu), costing me $750. My research reveals that this is a common problem with this truck at various levels of mileage, and Ram/fca has restricted the distribution of the hcus in recognition of this problem. Ram refuses to acknowledge that this is a product defect. I've owned many other brands of vehicles (BMW, Toyota, Honda), with varying levels of mileage, and none of them have every experienced a failure in ABS components. Ram/fca should acknowledge that these components have a manufacturer's defect and reimburse clients who paid to have the parts replaced.
Truck starts and dies, truck will not start if it sits for long period of time, no dash lights when this happens, takes about 40 mins to get the key to recognize/get started. When taken to the dealer ship a test was ran and said all things I describe (wrong key phobe, loss communication with igintation )
For the past month, I have had intermittent displays of "service electronic braking system" and "service antilock brake system". when this occurs, the cruise control becomes nonoperational. A check of the internet shows that these problems are widely experienced by Dodge Ram owners. The display comes on whether sitting or driving.
The contact owns a 2017 Ram 2500. When attempting to shift into park, the transmission became stuck in another gear and the vehicle rolled backwards. In addition, the key became stuck in the ignition when the contact attempted to turn off the vehicle. Dick hannah Ram truck center (7110 ne fourth plain blvd, vancouver, wa 98661, (360) 342-9371) was called, but would not give any information over the phone. The dealer required the contact to tow in the vehicle at his expense. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 38,500.
Evic engine hour counter reset around 37, xxx miles engine hours read 323 idle 18 hours drive happened after sitting over night start the next am dash flickered on and off.
A D V E R T I S E M E N T S
- Estacada, OR, USA