This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ram 2500. The contact took the vehicle to milton ruben Chrysler Dodge Jeep Ram (3508 Washington rd, augusta, ga 30907, (888) 885-0415) to have the occupational restriction control module repaired after receiving a letter from the manufacturer. The dealer performed a reprogram update, which caused the seat belt alert not to function when they were unbuckled. The vehicle was taken back to the dealer and the update was performed again. The dealer informed the contact that the seat belt alert would not operate because the vehicle never had a seat belt alert feature. The contact stated that the failure persisted and he was wondering if other safety components would malfunction. The manufacturer was contacted and confirmed what the dealer stated. The failure mileage was 20,954. Consumer stated both attempts to repair the selt belt problem failed. Dashboard icon or cab chime (alarm) does not give a warning sign. Consumer contacted the manufacturer.
Takata recall. The radio in my Ram 2500 is not working with my cell phone. The radio freezes until the truck is turned off and restarted. This needs to be addressed
Wire pinched between spare tire and body was shorted out and caught the spare tire on fire. Truck had been parked for over 7 hours. Was told all wires leading to the back are on fuses and should have broken the circuit before a fire began. Consumer stated that the owner reported a fire at rear of vehicle in spare tire area and took the vehicle to a body shop. Body shop states a wire was pinched by the spare tire and caused the fire. Updated 9/20/18
A D V E R T I S E M E N T S
- Augusta, GA, USA