This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This truck has an intermittent problem that causes it to shut down and leaving me stranded in traffic. This shutdown has happened 8 times. It first happened on Jan-10. This is two weeks after I purchased the truck. Since then, there have been 4 attempts to fix it at dealerships. They were not been able to identifying the causes of these problems or fixing them. The Truck was out of service for 47 days while it was in for repairs. Both of these items exceed the limits of the Missouri Lemon Law. I will briefly review the nature of the problems. These 8 shut down events are not just a stalling problem. When the truck shuts down the yellow engine lights come on and the truck will not try to restart when I press the gas or restart button. In some cases, it automatically engaged the parking brake and I am not able to get the truck switch into park, neutral or reverse. Each time it took between 2 and 20 minutes to restart the truck, while I was stuck in traffic. 3 times I exited the vehicle, walked away, then locked and unlocked it. After that I was able to restart the truck. In 3 of the occurrences the red battery warning light came on. When this happens, I have about 30 min both batteries are drained and everything shuts down. Here is a summary of some of the history of these problems, Summary 1st Occurrence --- 1/10/23 (14 days after I purchased the truck). Occurrences --- 8 (7th was during a test drive at a RAM service center, on 4/25/2023). Times in shop --- 4 (at dealer service centers). Days in shop--- 47 (Out of service). Milage 1st time --- 410 (Odometer at first occurrence) Avr miles to occur --- 454Avr miles (shortest was 30, and two were over 1,000 miles) Avr time to occur --- 17Avr. Days Problem status --- not fixed. (the cause or causes have not been identified or fixed)
The engine has a mind of its own and decides not to do engine breaking even if the driver downshifts. I first noticed this at low mileage when slightly tapping on the breaks would sometimes cause engine breaking as long as I kept my foot off the accelerator. However if I down shifted for additional engine breaking on the same slope the engine would scream revving up to 6000 RPM without slowing the truck at all, NO ENGINE BREAKING! So last week this problem nearly cost my life. I was going down a mountain pass with my 4500 lb RV which is well within the advertised 7000 lb allowed towing capacity but if I let my foot off the gas, no breaking. This is normal and the driver just downshifts to introduce some breaking. So i down shifted from 5th and the engine responded with a self destructive scream reving up to 6000 RPM and yes NO ENGINE BREAKING. I did not think much of it after all I still have the breaks right? So feathered the breaks for about 10 minutes or so thinking nothing of it. Even tapping the break to tell the onboard computer I need engine breaking is not working even though it was working when minimal engine breaking was needed. Out of pure luck I decided to stop at a mountain spring to get some fresh spring water and that is when I notice wait a minute, this car is barely stopping!! I got out of the car just short of the end of the pullover spot and was greeted with the smell of burning break pads! THE FRONT BREAK PADS WERE SMOKING! What is sad is that the same RV on the same pass on my 20 year old 12 passenger van easily manages this when I down shift to second gear with some minor feathering of the breaks and never in 10 years had issue with the slightest heating of the break pads. BY DISABLING ENGINE BREAKING CHRYSLER HAS CREATED A SERIOUS INJURY HAZARD.
The truck engine stop running as I was accelerating from a stop at an intersection. It auto-shifted to park and required me to restart the truck. Thankfully this was not a busy intersection or pulling out on a highway. This is the 2nd time it has happened in less than 30 days. In my opinion, this is a major safety hazard that needs more attention given by the manufacturer. Someone could be seriously injured if this happens in a busy intersection. There were no warnings or messages at the time of the failure. The next step is bringing it to the service center.
While driving down the road the battery falls rapidly from 14 to 11.8 or less causing the battery light and engine light to come on, and the unit to start losing power and die. The truck has been in the shop several times with still no repairs completed. They have given me back the unit telling me there-??s nothing they can do and not sure what is causing it. The ecm data has pulled several codes, but yet the dealer still won-??t repair based on those codes. I have been told sorry, there-??s nothing further we can do. Mean while the truck continues to die while driving down the road which has put me and my family-??s life in danger when the unit just rapidly dies and there-??s no time to exit a freeway causing you to shut down the unit in the middle of the road. Hoping you can get it restarted and on your way before someone hit you. This vehicle is unsafe to drive, and has been an on going problem for 10 months now. It-??s been in two separate shops and still no repairs and ram care has refused to send a tech out to assist. The unit was taken into the shop for a 3rd time with engine, battery light on while dying and I was told sorry, they don-??t have time to look into it. Not it-??s back in for the 4th time, and still no repairs have been made. I was told the codes that it-??s pulling out the ECM data cost over $15,000 in repairs and they are not going to go that way unless they know exactly which part will fix it issue to take the truck back and they-??re sorry. sorry it does not save me and my family-??s life when the unit dies in the middle of a road and someone slams into you on a freeway again. This is putting my families life at risk, which eventually will cause a fatality. Ram still has done nothing. No assistance. I am not out 80k for a unit that is not safe to drive and un tradable!
On 4/7/23 the vehicle was taken into the shop because it cutoff randomly. The dealership kept it 2 days and said they couldn-??t replicate the issue. On 5/7/23 I was on my way home driving roughly 40-45 MPH. The vehicle shutoff causing my steering to not work and my brakes to not work. I hit a telephone pole head on splitting the telephone pole in half. I spent 16 hrs in the hospital and now have a long road of recovery ahead of me.
- Greer, SC, USA
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The truck died periodically before or after a stop in the middle of intersections or just driving along. It has been in for inspection multiple times and one recall on it for some processor. It died a week later. Went in for hybrid control processor update which did not correct the issue. Shop said they were unable to duplicate any abnormal condition, no stored or active codes or pending updates at this time. Don't know when this thing is going to get me hurt or worse. No warning lights or messages prior to the failure.
While driving and pulling a camper, the truck stalled and the park brake activated. The truck would not start again and was stuck in the left lane of a two-way lane road. Luckily no one was following close or they would have rear-ended the camper as no braking occurred- the truck just stalled. We were in an area (Douthat state park) with no cell signal and had to get out of the vehicle on the road to get help. There were no warning at all before the truck stalled. The truck had to be towed to a dealership. The feedback from the dealership is that they need to open up the engine to determine what happened but there is a 3-week wait so I don-??t know what failed.
While driving at highway speeds. The throttle stopped responding. Had to pull off the side of the highway as the vehicle engine had shut down. Afterwards, no dash lights on in the instrument cluster and the key fob would not initiate any activity.
The engine dies while slowing down or immediately following a stop and start, dies in the middle of an intersection or just going down the road. It has died at a railroad crossing. This could be a deadly situation if it happened in heavy traffic since the driver can't get out of the way. It sets the emergency brake. It has to be at a complete stop before we can press the brake, manually unlock the park brake, then start the truck It's been back to the dealership numerous times. They tell me they don't doubt my word, but they can't come up with a solution. They told us it needed an electronic update. They came to pick up the truck this morning4/17/23 to do a scan for more updates. This is very serious!
I have had two engine related issues during my year and half ownership of this truck. The first episode was when I was coming to a stop at a red light from highway speeds. The engine started shaking as if it was going to die. I was able to drive off and it was fine for the rest of the drive. The second time the engine actually shut off while making a left turn in a four-way intersection. Luckily there was no cars around because it died in the middle of the turn. It started back up, but it was a long start.
The engine of my vehicle shut down while I was driving. There was not any warning. The emergency brake turned on. The battery light icon turned on. I driving around 25 mph. I was able to pull to the side of the road and restart my vehicle. I was in the middle of the road with traffic in front of me and behind me. I could have been rear ended. I will be taking the vehicle to the dealership.
My 2022 Ram-1500 V6 Etorque truck has stalled 5 different times. Each time it happened after I had been driving 10 minutes or up to 1hr. Each time I was stopped at an intersection or in stop and go traffic. Twice I was able to restart it in less than 1 min. One time was a few minutes. The other two times it would not restart after several minutes. The Sales person suggested I get out of the truck then lock it and unlock it. After 5 to 15 minutes I was able to restart it. In both cases I had to exit the truck in traffic to lock and unlock it. In all 5 cases I was in traffic when this happened. This problem first occurred a few weeks (480 miles) after I bought the truck. The truck is now into a dealer service shop for a second time for this problem. So far they have not been able to diagnose the problem.
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn-??t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn-??t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn-??t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It-??s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I-??ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
With 2280 miles on it driving down the highway gave me warning engine hot pulled over. The engine shredded every belt on the engine. It's a v6 etrorgue. RAM refuses to pay tow bill but yet no explanation of why it happened. Stranded me 90 miles from home. $700 tow bill unsafe truck.
This is an update on my Ram, 114499224 case. Yesterday Feb 1, 2023 I drove about 6 miles from my house and as I turned left in a mall parking lot my truck engine shut of and when I touched the brake the transmission went abruptly into park and the emergency brake activated. I got the truck started and after a brief stop at the mall I drove back home, and only about a half mile from my home and as I was turning off a main road into my subdivision the truck shut off again and the emergency brake activated and the transmission went into park.
Purchased the vehicle new, after 10,000 miles driving without any problem I hooked up my truck to my snowmobile trailer to tow it on December 21, 2022 for the first time during the evening hours. I setup my vehicles trailer settings to light duty electric brake settings mode and began pulling my trailer. I just turned left onto the road coming up onto a stop sign going slow the vehicle stalled and the emergency truck brakes turned on and the truck shifted into park. I then placed the truck into Tow mode and got onto the expressway without an issue, when I turned off of the expressway I slowly turned right into a business and the truck stalled, emergency brakes went on and truck went into park. I called La Fontaine dealership whom I purchased the truck from, and they could not inspect it for 1 month. I dropped the truck off to them on Jan 16 and finally was able to pick it back up on the 20th evening. They did not test with a trailer, and I was told that everything was working properly. I opened a case number with Chrysler [XXX] and was told on Jan 25th that they spoke with the dealership and there is nothing more they can do, and if there are any more issues take it to a dealership. I have not pulled this trailer again with my vehicle in fear that it will stall and stop on the road creating an accident. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Sometimes when i go to come to a stop, my truck stalls, engages the parking brake and shift itself into park. this happens before the truck comes to a complete stop and has happened at least half a dozen times. The check engine light has stayed on after a re-start of the vehicle and when this happens the charging light comes on also. Safety was put at risk because this could very easily cause a collision at an intersection, thanfully it hasnt yet. The truck goes into the dealer on jan. 31st to look at the issue. No warning lamps or warnings are ever present prior to the system failure. The check engine light stayed on the last time this happened which was last night.
A D V E R T I S E M E N T S
- Defiance, MO, USA