This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle shut down while driving slowly after a stop sign. Occurred on first trip of the morning, cooler weather, at a slow speed within neighborhood. After stopping at a stop sign, and pressing the gas pedal, the vehicle shut down. I had to steer it (power steering off at this point) to the right and barely was out of the intersection. It went into park, emergency brake engaged itself. It took several minutes to get the vehicle operational again after following the on-dash instructions to disengage the emergency brake and start the vehicle. It started after 1 failed start attempt. The 2nd attempt is what allowed me to get the vehicle operational again. Whole situation might had been around 2 minutes. 2022 RAM Limited e-torque, 22,596 miles
At random times the truck when coming to a stop under 10 mph will stall and shut itself off and engage the emergency brake. It shifts itself into park and to start again you have to push on brake, release emergency brake, press ignition switch and put car back into drive. This happens sometimes multiple times a day or once every couple days, whenever it happens we nearly get rear ended because it stops the truck so suddenly. The truck also has engaged the emergency brake at 60 mph, jolted the vehicle and we had to coast to the side of the road. At this time it did not stop the truck instantly and thank God no one was right behind us. We have taken it in twice already to get it fixed and we were told they couldn-??t replicate the problem along with they updated the computer so we wouldn-??t have any further problems yet we still are. This truck is going to get either us hurt or someone else hurt and it-??s the only vehicle we have to use! I-??ve seen several other complaints online and whole heartedly believe this truck is a lemon with a big safety concern of creating an accident due to the sudden stall and shutdown of the truck at random times.
Engine stalls and shuts off at speeds between 50-60mph and requires you to shift to neutral or park to restart. No check engine light or any other sort of warning light is on after restarting the vehicle. Happened four times in a two mile stretch after having been driven to, and around town approximately 20 miles.
After stopping at a stop sign. Started to go through and my engine shut off. I had to release the emergency brake for some reason to get the engine started. It also happened 2 other times while turning left or right. If someone were close to me they wouldn-??t have had the time to stop. It was a dangerous situation. Thank you
While pulling out of a stop light, my 2022 Ram 1500 stalled, and the parking brake engaged while I was in the middle of the intersection. After getting the truck restarted and safely getting through the intersection, the battery indicator warning light came on and the voltage gage dropped dramatically. When I took the truck to the dealer I was told they could not replicate therefore it was in safe operating condition. My truck is one year old with only 7400 miles. Also the dealer disputes the active recall on my truck.
- Brunswick , GA, USA
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The HPFP on my 2022 RAM Rebel Eco Diesel is a potential failure my dealer is aware but no fix has been available. I ask each time I am at the dealership and told no resolution has been provided. This is going on a year.
In September of this year (2023), while driving, the engine stalled. Information on the Driver Information Center said to put foot on brake and press "start" to start engine. Note that I was rolling along at about 30 mph in heavy bumper-to-bumper traffic in a middle lane of a multi-lane interstate during rush hour while towing a trailer at the time. I was completely blocked in by traffic, and there was no way to safely pull over to the shoulder. I tried lightly stepping on the brake and pressing start to see if it would restart while moving. This didn't work. I shifted to neutral and tried again. The engine still would not start. Eventually the truck slowed to a few miles per hour when the emergency brake came on, bringing the truck and trailer to an abrupt stop in the middle of heavy interstate traffic. Once stopped, I was able to shift to Park, step on the brake and press Start. The engine started. I was then able to shift to Drive, release the parking brake, and accelerate. After the restart, everything worked normally and I continued my trip from Chicago to North Carolina without incident. This is the second time this has happened. This exact same scenario also happened in the spring of this year (2023). I was not towing a trailer at that time.
After coming to a stop, or near stop, then trying to go again, vehicle has shut itself off and engaged parking brake 3 times now in last month. You have to then put in park disengage parking brake restart and hope you can go, sometimes takes 2 or 3 tries. I see this complaint everywhere on forums. This is going to get someone killed as they try to pull out in traffic! dealers say they can't replicate issue, and do nothing.
Engine stopped while driving down a mountain road. Dash said put your foot on brake and push start button. Car emergency brake engaged. No check engine lights or codes. Truck has stopped again about a month later same thing. Took to dealer on July 19th 2023 they couldn-??t have it happen while they drove it. No codes. Aug. 25 th 2023 while going through an automatic car wash the same thing happened again same messages still no codes.
While driving at a slow rate of speed, the engine turned off, the emergency brake engaged itself automatically, and the truck came to a sudden stop--very unexpectedly. There was a message that came on the screen telling me to put the truck in park to turn the vehicle on.
I was driving down the road and my truck shutoff and coasted just enough for me to get out of the on coming traffic and then the emergency brake automatically turned on causing my truck to stop in the middle of the road and auto shift put it into park. Fortunately, I was able to get it started again and move out of the road. I very easy could have been killed.
After a cold start, I drove 0.5 miles to an intersection. The engine stalled, the vehicle applied the electric parking brake, and would not move. The dash indicated a shift to park was required. The shift was completed and the vehicle was restarted, but in an unsafe state. The hybrid starter/generator was not charging the battery, and service was required. I have had this truck to the dealer several times for this safety problem but they can't duplicate or fix it. I believe it is the same as 23V-265, but they have not included 2022 models.
Our 2022 Ram 1500 Diesel truck stranded us from approx. 9pm-1am while traveling hours home on a remote MS state hwy intersection and shut our engine down, locked all 4 wheels & disabled our ability to put the vehicle in neutral to push from the roadway. We were left stranded in a main lane of a busy intersection at 10 pm at night. The local PD showed up and had to block traffic and our truck had to be 'pulled' onto/off of a flatbed tow truck (wheels would not turn) and hauled to the local dealer. We had nowhere to go as the local dealer was closed & no rental agencies were open so we had to sit outside in the parking lot of the dealership until midnight for a friend to arrive from our hometown to come pick us up. We are being told that our high pressure fuel pump failed and our truck is part of a recall (that still shows online as 'remedy not yet available'?) & that it may take up to a month to get it back due to parts delays/repair time. No warning lamps or message appeared on the dash prior to this occurring and we received no letter telling us to 'seek service asap'...the letter we recall receiving said the same as what appears online"? Our hometown dealer said they could not offer us a loaner since the vehicle was not in their shop, yet Ram will not tow it to them, and the dealer we left it at 2 hrs away has no loaner vehicles available so we have now had to pay nearly $300 OOP for the tow and call the corp. office to file 'cases' to REQUEST RETROACTIVE reimbursement of the tow expense & a whopping $40/day from Ram towards a rental vehicle! We have now paid nearly $1k OOP in 5 days for towing and rental expenses which only get us to 8/13 and the ETA for repair is not til 8/27 at best. This is clearly in no way a 'timely repair' of a safety recall!" We have called all 3 customer care numbers for Ram to no avail. We need their financial assistance UP FRONT to pay for these expenses while we await the repair of our fully warrantied vehicle!
Multiple instances where vehicle shuts down, immediately stopping/slowing the vehicle. This has occurred while vehicle is in motion, also in stop and go traffic. Engine will shut off immediately and throw multiple check engine/system warnings, including "Service ABS, Service Stability/Traction Control, Service Airbags. Had service appointment with dealer, but was vehicle was released with dealer stating they could not reproduce instance. Within a week, the vehicle shut down in traffic and had to be towed back to the dealer. Pictures were taken of the dash code and provided to the dealer. After a second week, the dealer response was they could not duplicate the problem.
The contact owns a 2022 Ram 1500. The contact received notification of the NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2022 Ram 1500. The contact stated that the vehicle hesitated upon depression of the accelerator pedal with the check engine warning light illuminated. The vehicle had been taken to the dealer on several occasions and the contact was informed that there was a misfire in cylinder #5. On another visit the contact was informed that there was a misfire in cylinder #6. The spark plugs and fuel injectors have been replaced; however, the failure persisted. The contact stated that there a burning electrical odor inside the vehicle. The manufacturer was notified of the failure and a case number was provided. The vehicle was not repaired. The failure mileage was approximately 20.
At a complete stop, truck shuts off and emergency brake gets engaged for no reason. This has happened approx. 8 times since I bought the truck brand new from dealer. Truck has 12, 800 miles to date. No major safety risk but stuck in traffic while trying to get truck moving. The problem has not been reproduced by dealer but doing research online, other people are complaining on the same issue. The Ram dealer (Nemer) in Wilton, NY has inspected under warranty. No warnings or messages appear when truck shuts off.
has been hesitating since day one entertainment and GPS freezing and still is it has been to the dealer for both and has been updated many times the last update was for drive ability concerns and it was the worse it has been since the update was done the morning after it was done it would not start i had to try 3 or 4 time and it started and ran ruff and the trans was not shifting correctly the update for the GPS and the entertainment system was done over the air and still does not work it still freezes and i have to stop driving to reset it as far as the hesitation i can make turns safely if you think you have enough time to turn safely you don't and could get hit broadside the last pcm update made everything worse be careful ram owners i have to be every time i drive
While driving in town or on freeway, the engine shuts off and emergency braking system is engaged. No warning lights come on suggesting anything for a code. The dash only says to place truck in park, restart the truck and disengage the emergency parking system. This has been in the shop and they can not duplicate. Dodge is aware of what is transpiring. How is this safe and have not been recalled by dodge" I have children and grandchildren that are usually in the truck with me and this is NOT a safe vehicle to drive at this time!!! This has happened numerous times!!! What if an 18 wheeler is behind me and a fatality happens" I am an er travel nurse. There are plenty of others experiencing this and nothing has been done per the attorney I spoke with. My cell number is [XXX] should you need to contact me regarding this matter. Thank you in advance for taking care of this matter in a speedy manner. As I said prior, this could be fatal to a family due to the negligence of Dodge Ram. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Phoenix, AZ, USA