This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Happens once in every 5 times. If I'm sitting still about to gas it to pull out into traffic the gas pedal does not react causing a massive delay that has almost got me in a few accidents. I've also been at an intersection, stop signs, traffic lights and parking decks moving slowly and the trucks Emergency Brake will automatically be applied.
The vehicle has stalled multiple times while slowing down into a light and does not restart. The vehicle is equipped with the e - torque system that is supposed to restart the vehicle after coming to a full stop in the engine shutting down to conserve fuel. The vehicle will sometimes shut down at a slow speed and will apply the parking brake automatically. The vehicle then has to be restarted the emergency brake has to be disengaged and the vehicle has to be shifted back into drive to be able to move. The vehicle will have multiple warning lights come up on occasion, including low voltage, service etorque system, low power mode. The vehicle has been taken to two different dealerships at least three different occasions. Sometimes they find diagnostic trouble codes that refer to loss or low engine power. But they have not been able to replicate the problem when dropped off. The problem has occurred during the winter months but also the summer months, so it seems that temperature is not the sole cause. But it seemed to happen more during winter time. The concern for safety is that the vehicle will shut down at a low speed of less than 3 mph. When letting go of the break and expecting the engine to restart the vehicle May slowly roll forward into an intersection if it's in a downhill before the parking brake is able to engage itself. Another concern is for the person behind might assume that the vehicle will drive forward but due to the engine failing to restart and applying the e-brake, the person behind might not see the brake lights engage and could cause the vehicle to get rear-ended if the driver behind is not able to determine the vehicle in front of them has stalled. The problems will appear with no warning whatsoever. And they seem to mostly happen during the initial few miles of the day. As the majority of the instances have been during the morning on my way to work.
Vehicle stalled after accelerating from a stop sign during slow speed driving in my neighborhood. Truck engaged auto parking brake in middle of intersection, "battery" light illuminated on dash, and Battery voltage suddenly read approx 11.5v. Had to restart in intersection and disengage parking brake to proceed. This occurred at 18002 miles on May 11. (photo attached) No previous warning lights or issues. Dealer was only a mile away so drove there without stopping while battery voltage continued to read 11.x volts. The dealership service dept was closed, so drove 2 miles home while battery warning continued. After stopping and re-starting truck in my driveway, voltage showed normal 13-14v and continued to run normally afterwards. Truck occasionally exhibits engine stumble especially when coasting to stop signs in my 15 mph neighborhood during first drive of the day. I have not experienced a complete stall since this one incident. Vehicle has not been back to the dealer since this occurred but is available on request. While unusual, I didn't have time to deal with the problem since the dealer was closed. I saw a notice of nhtsa investigation online which made me think to report this now, 2 months later.
Truck stalls out when driving and stoping. Causing parking brake to engage and lose of all functions. It has been at dealer 4 times they say it-??s to intermittent. They can-??t get it to do it. Also they see a fault but can-??t trace it. This has been going on since 2023 a few months after I leased it. I have all records of events. No warning is given before this happens. It just dies. Yes truck is available for inspection. Dealer has all info on status. Parkway dodge jeep and ram.
I am not sure what system failed, but I suspect it could be an electrical or engine problem. The car has lost towing features, has shut off or almost shut off while driving on highways or while making left and right turns during exits from highways. The vehicle has also lost power steering. This happen while the vehicle was towing a travel trailer on the highway. There will be occasions when the front collision warning system goes off in spite of no collision being imminent. There have been occasions where the infotainment unit fails to turn on and also the rear-view camera feature does not come on. The vehicle continues to have these issues off and on. Yes, the vehicle is available for inspection upon request. My safety and those that were onboard the vehicle were put at high risk because the vehicle could have been rear-ended had vehicles behind me been following more closely while the vehicle lost power and stalled/almost stalled. On the highway, my safety and those of others were at even higher risk due to increased speeds. During towing our safety has been tremendously put at risk. Some of the problems have been "fixed" by the local dealership (i.e. loose cables, replacement of infotainment unit). In other instances (stalling issue, collision warning system) the dealer claims to be unable to reproduce the problem. The vehicle and or components have not been inspected by the manufacturer, police, etc. One occasion there was a "check engine" warning, but it was very brief. Other than that there have bee no warning lamps, messages or other symptoms of the problems prior to the failure. These issues first appeared in August 2022, four months after purchased brand new from the dealer. I have taken the vehicle to the dealer for inspection of these issues ever since, on at least five occasions. The latest stalling issue was in March 2024, though I did not take it to the dealer since on prior instances they have insisted there is nothing wrong with the vehicle.
- Oxnard, CA, USA
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I was slowing down for traffic at a stop light and when I was almost stopped traffic began moving again so I took my foot off the brake and pushed the gas pedal. The truck stalled, it shifted to park, the emergency brake came on and a red warning lamp for the battery came on. Traffic behind me had to stop abruptly to avoid hitting my vehicle. I immediately put my 4-way flashers on while trying to get the truck to restart. This was at 3:30 pm in very busy traffic on a 6 lane road on Feb 22 2024. I couldn-??t get the truck to restart or move or do anything for over a minute. After a minute the truck allowed me to restart and drive home. The battery lamp stayed on the whole way home and the back-up camera stopped working when I parked. It has never had issues other than this one time. There were no warning lights on and no symptoms before this happened. It has not happened since, but I worry it could happen again with no warning.
Connection under drivers seat was intermittently shorting on seat frame causing loss off BUS communication. This resulting in loss of power steering, power brakes, loss of speed and rpm indicators, erratic wiper blades, multiple warning lights on dash and radio while driving at 55mph as well at low speeds. The connector has been repaired by dealership.
When using RAM's UConnect system with Apple CarPlay, the system often disconnects and disables Maps, Podcasts, etc. This requires that one manually disconnect the system, restart it and connect to the phone again. For example, when driving in downtown Dallas, Apple Maps was disconnected and there was no place to pull over to reconnect to the UConnect system. This problem is frequent. On a recent 100 mile trip, the system disconnected over 15 times. I have taken the truck back to the dealer. The service manager said that his truck did the same thing. He said that it was a software issue and that RAM (Stellantis) was working on it. Upon calling the UConnect Customer Service line, I got the same answer. There have been a few updates since I purchased this vehicle, but none have solved the problem. This situation is dangerous and causes distraction - whether you are able to pull over or not. I have been driving this truck for 2 years and the problem has been constant the entire time.
The infotainment center will go blank and do a reset while driving, it does not store radio presets for long. Most concerning, I-??ve been backing out of my garage when the garage lighting has been turned off and when the vehicles sensors detect a darker surrounding and adjust the dash and infotainment center light level, the infotainment center goes dark for a while and does it-??s reset thing thus not having a backup camera until it has had time to reset.
I have made a prior complaint about the same issue when I had the truck for only a day and 111 miles on it that the entire truck lost power as I was making a left hand turn. It has again happened that the entire truck lost power as I was driving. I now have 15,039 miles on it. I was driving stop and go leading up to a stop sign when the truck stalled and lost power and turned on the emergency brake. I was able to finally get it back running. It has been an issue for a while where you can almost feel like the truck is about to stall but it eventually kicks back in. This time however it did not.
The contact owns a 2022 Ram 1500. The contact stated upon purchasing the vehicle brand new and attempting to use the key fob to operate the vehicle, the vehicle failed to respond. The dealer replaced the antenna; however, the failure persisted. The dealer diagnosed that the RF hub was corroded due to water leaking through the third brake light. The dealer determined that the rear windshield, the third brake light, and the RF hub module needed to be replaced. The contact was charged a repair cost. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,050.
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 70 MPH, the vehicle stalled. The contact stated there was no warning light illuminated. The contact depressed the accelerator pedal and the vehicle lost motive power. The contact stopped the vehicle and the power steering failed to operate as needed. The contact stated that the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred; however, the vehicle was not taken back to a dealer. The contact stated that water had puddled on the floorboards in the rear seat where the battery pack was located. The manufacturer was informed of the failure. The contact stated that the vehicle was equipped with the E-Torque system. The failure mileage was approximately 40,000.
This vehicle has stalled three times in separate occurrences in the last 12 months after stopping at an intersection for a stop sign. When attempting to continue on, the vehicle stalls and engages the emergency brake. All three occurrences have left me broadside in an intersection until I can get the vehicle started and disengage the E brake. This is a huge safety concern. The last occurrence was on 3/8/24, this one had the same symptoms as the first two except there was also a battery light warning that I was able to correct by shutting the truck off and restarting. I made a service appointment where I purchased the vehicle ( Walser Dodge, Hopkins Mn.). No codes were produced to indicate what might be causing this issue. They tried to replicate the issue by driving the truck 113 miles with no success. There was no resolution to the problem from this service visit. I did do some research online and discovered that many other people are experiencing this same issue with vehicles equipped with the 5.7 L hemi with torque. These reports cover model years going back to 2019. I also discovered that a recall for this issue was implemented for 2021 Ram trucks that were experiencing this problem. The research that I did was through Dodge forums, videos, legal websites and some were sited from NHTSA. The dealership said that they have never heard of this before.
Persistent codes not considered ESP not functioning properly or appearing I display Headunit notifications not storing for vehicle trip or information Engine ticking under 2000 miles No recall work done or reported by showroom company ( failure to register in USA) Surging acceleration No stop start function (standard) Mis information on cluster Water seeping between rubber mold and window Lightning bolt on dash Drive train issue (control module issue appeared 800 miles disregarded) 48 volt system worked on prior to purchase (recorded but undocumented by dealership confirmed by employee) Possibly ground disconnect from 48 system Control bus failure Floating high rev no shift Steering column never done recall work (Built in Michigan)
Vehicle steering began to shake violently intermittently, I pulled off the highway and began to inspect front wheels. I saw fire on left side of engine through the wheel well. I extinguished fire with hand extinguisher. Fire department inspected and saw no danger to move vehicle. Vehicle was towed. Inspection by dealer was inconclusive. (!) I would not trust it to drive. I brought vehicle into company shop and inspected myself and found starter wire routed between brackets on engine/cross member. The cable was burned/ shorted and the cause of fire and electric steering malfunction. Any further use would certainly cause another incident. Vehicle was returned to dealer for replacement of harness. Dealer stated no recalls or known issues related to this. Inspected another vehicle of same type and wire is similar routing. Vehicle showed no symptoms prior to and no codes set after incident. One photo from below, driver side engine/transmission mounting, burned cable dead center.
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle independently shifted to park and would not turn off. The contact stated that after several attempts to turn the vehicle off, the vehicle turned off and the contact restarted the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle failed to function as intended. The contact stated that there was a 10-15-second delay. The failure occurred several times. However, the vehicle was taken to the dealer seven times, but the failure could not be duplicated. The contact stated that the failure began after Manufacturer Recall: 901081, was completed two years ago. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 10 MPH, while making a right turn and coming to a stop, several unknown warning lights flashed on the instrument panel and displayed before the vehicle lost motive power and stalled. The vehicle was immediately restarted but the "battery" warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The failure mileage was 21,000.
300 FCA case [XXX] - FCA Replacement / Repurchase - [XXX] [XXX] RAM 1500 CREW CAB 2022 Please be advised this vehicle was lemon lawed and replaced on 11/27/24. FCA reclaimed possession of this vehicle at that time. Per Statutes for WI. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
A D V E R T I S E M E N T S
- Athens, AL, USA