This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the road and my truck shutoff and coasted just enough for me to get out of the on coming traffic and then the emergency brake automatically turned on causing my truck to stop in the middle of the road and auto shift put it into park. Fortunately, I was able to get it started again and move out of the road. I very easy could have been killed.
At a complete stop, truck shuts off and emergency brake gets engaged for no reason. This has happened approx. 8 times since I bought the truck brand new from dealer. Truck has 12, 800 miles to date. No major safety risk but stuck in traffic while trying to get truck moving. The problem has not been reproduced by dealer but doing research online, other people are complaining on the same issue. The Ram dealer (Nemer) in Wilton, NY has inspected under warranty. No warnings or messages appear when truck shuts off.
has been hesitating since day one entertainment and GPS freezing and still is it has been to the dealer for both and has been updated many times the last update was for drive ability concerns and it was the worse it has been since the update was done the morning after it was done it would not start i had to try 3 or 4 time and it started and ran ruff and the trans was not shifting correctly the update for the GPS and the entertainment system was done over the air and still does not work it still freezes and i have to stop driving to reset it as far as the hesitation i can make turns safely if you think you have enough time to turn safely you don't and could get hit broadside the last pcm update made everything worse be careful ram owners i have to be every time i drive
This truck has an intermittent problem that causes it to shut down and leaving me stranded in traffic. This shutdown has happened 8 times. It first happened on Jan-10. This is two weeks after I purchased the truck. Since then, there have been 4 attempts to fix it at dealerships. They were not been able to identifying the causes of these problems or fixing them. The Truck was out of service for 47 days while it was in for repairs. Both of these items exceed the limits of the Missouri Lemon Law. I will briefly review the nature of the problems. These 8 shut down events are not just a stalling problem. When the truck shuts down the yellow engine lights come on and the truck will not try to restart when I press the gas or restart button. In some cases, it automatically engaged the parking brake and I am not able to get the truck switch into park, neutral or reverse. Each time it took between 2 and 20 minutes to restart the truck, while I was stuck in traffic. 3 times I exited the vehicle, walked away, then locked and unlocked it. After that I was able to restart the truck. In 3 of the occurrences the red battery warning light came on. When this happens, I have about 30 min both batteries are drained and everything shuts down. Here is a summary of some of the history of these problems, Summary 1st Occurrence --- 1/10/23 (14 days after I purchased the truck). Occurrences --- 8 (7th was during a test drive at a RAM service center, on 4/25/2023). Times in shop --- 4 (at dealer service centers). Days in shop--- 47 (Out of service). Milage 1st time --- 410 (Odometer at first occurrence) Avr miles to occur --- 454Avr miles (shortest was 30, and two were over 1,000 miles) Avr time to occur --- 17Avr. Days Problem status --- not fixed. (the cause or causes have not been identified or fixed)
Two issues, both 12" radio/infotainment issues. 1) Radio will often, and without warning get, for lack of a better term, corrupted, the entire system freezes, no screen control and makes a loud static esc noise.. The only way to fix the issue is to power cycle the radio either by holding the power button and scan button down for 15 or so seconds, or turning off the truck and cycling the power to the radio by opening then closing and opening the door again.. Neither are easy to do when traveling at highways speeds. 2) Infotainment screen will turn off, loosing all controls to cabin features and controls. Radio still works, but no screen is available for controls. ( the screen on/off button DOES NOT turn or reset the screen when this happens) The only way to get the screen back on is to power cycle the truck--- turning off the truck, opening, closing and opening the door again. again, not an easy feat when at highway speeds.
- Terryville, CT, USA
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While driving down the road the battery falls rapidly from 14 to 11.8 or less causing the battery light and engine light to come on, and the unit to start losing power and die. The truck has been in the shop several times with still no repairs completed. They have given me back the unit telling me there-??s nothing they can do and not sure what is causing it. The ecm data has pulled several codes, but yet the dealer still won-??t repair based on those codes. I have been told sorry, there-??s nothing further we can do. Mean while the truck continues to die while driving down the road which has put me and my family-??s life in danger when the unit just rapidly dies and there-??s no time to exit a freeway causing you to shut down the unit in the middle of the road. Hoping you can get it restarted and on your way before someone hit you. This vehicle is unsafe to drive, and has been an on going problem for 10 months now. It-??s been in two separate shops and still no repairs and ram care has refused to send a tech out to assist. The unit was taken into the shop for a 3rd time with engine, battery light on while dying and I was told sorry, they don-??t have time to look into it. Not it-??s back in for the 4th time, and still no repairs have been made. I was told the codes that it-??s pulling out the ECM data cost over $15,000 in repairs and they are not going to go that way unless they know exactly which part will fix it issue to take the truck back and they-??re sorry. sorry it does not save me and my family-??s life when the unit dies in the middle of a road and someone slams into you on a freeway again. This is putting my families life at risk, which eventually will cause a fatality. Ram still has done nothing. No assistance. I am not out 80k for a unit that is not safe to drive and un tradable!
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 5 MPH, the auto park features independently engaged. The contact stated that the feature would shift the vehicle to park (P), turn the vehicle off, and set the parking brake. The contact stated no warning light was illuminated. The contact stated that the vehicle could be restarted; however, the failure occurred at a traffic signal. The contact had taken the vehicle to a local dealer, where the failure could not be duplicated. The vehicle had not been repaired. The contact stated that the failure was intermittent, but it was a recurring failure. The manufacturer had been informed of the failure. The failure mileage was 12,525.
Brought vehicle into chevy dealership for interior detail because it wasn't available at nearest dodge and went to go pick it up and the truck would not turn on. Car towed to Dodge dealership and they stated that there Module H was an issue and they replaced that and still isn't working and they don't know what is wrong. Dodge dealership stated that they don't see any negligence on the vehicle done by chevy dealership. Dodge is going back and forth with support team trying to figure out what is going on. Going on the 4th week of vehicle being in the shop with zero answers. Dodge didn't have a rental vehicle available to me and told me id get reimbursed if I went to get a vehicle and now they are stating they aren't wanting to pay. My vehicle is under full warranty. I have contacted the MN state general attorney and filed a claim.
The engine dies while slowing down or immediately following a stop and start, dies in the middle of an intersection or just going down the road. It has died at a railroad crossing. This could be a deadly situation if it happened in heavy traffic since the driver can't get out of the way. It sets the emergency brake. It has to be at a complete stop before we can press the brake, manually unlock the park brake, then start the truck It's been back to the dealership numerous times. They tell me they don't doubt my word, but they can't come up with a solution. They told us it needed an electronic update. They came to pick up the truck this morning4/17/23 to do a scan for more updates. This is very serious!
My 2022 Ram-1500 V6 Etorque truck has stalled 5 different times. Each time it happened after I had been driving 10 minutes or up to 1hr. Each time I was stopped at an intersection or in stop and go traffic. Twice I was able to restart it in less than 1 min. One time was a few minutes. The other two times it would not restart after several minutes. The Sales person suggested I get out of the truck then lock it and unlock it. After 5 to 15 minutes I was able to restart it. In both cases I had to exit the truck in traffic to lock and unlock it. In all 5 cases I was in traffic when this happened. This problem first occurred a few weeks (480 miles) after I bought the truck. The truck is now into a dealer service shop for a second time for this problem. So far they have not been able to diagnose the problem.
Sometimes when i go to come to a stop, my truck stalls, engages the parking brake and shift itself into park. this happens before the truck comes to a complete stop and has happened at least half a dozen times. The check engine light has stayed on after a re-start of the vehicle and when this happens the charging light comes on also. Safety was put at risk because this could very easily cause a collision at an intersection, thanfully it hasnt yet. The truck goes into the dealer on jan. 31st to look at the issue. No warning lamps or warnings are ever present prior to the system failure. The check engine light stayed on the last time this happened which was last night.
The wiring harness on the vehicle is fastened to the frame poorly. I had to reattach it with plastic wire/zip ties in 3 different locations. I brought the truck home from being serviced at a RAM dealership and it had a very strong smell of burning plastic when I brought it home. This was not the smell of residual oil but a very definite smell of burning plastic. I brought it to the a different RAM dealership the next day to have the oil change corrected in Buffalo, MN and they didn-??t visually see anything from underneath the truck. Since this incident I noticed an oil leak on the front of the engine, another failed plastic wire tie in the engine bay and two others that look as if they will pull from their fastened location.
Driving vehicle at approximately 15 MPH when vehicle accelerated on its own and would not stop by depressing foot brake. Had to put vehicle into neutral and use emergency brake to stop. At the same time several dash warning lights illuminated. Such included but was not limited to, throttle control, trailer tow assist, check engine, brake assist control, etc. The vehicle was parked and unmoved until it was towed to dealership. Upon towing the check engine and throttle control lights remained illuminated. Per dealership, no light is illuminated and no issue with vehicle. Located a number of additional similar issues with Ram-??s online with no recall.
While driving the vehicle at low speed two warning lights/messages appeared: -??Service electronic stability control, and auto start/stop unavailable/service auto start/stop.-?? Auto start/stop no longer functions and neither does ESC, which is a safety hazard. Have appointment to have car serviced at dealer.
Sat. 7/16/22 ~ 3:05pm (7,427 mi) - While pulling out of my neighborhood onto the main road, the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck sticking into the roadway about a foot (& another vehicle behind me). Oncoming traffic in the lane was able to go around me still. Thankfully traffic was light and I wasn-??t stuck further out in the road when it happened-?? or Mon-Fri when it-??s busier. I noticed the -??Battery-?? fault symbol on the dash but was able to restart the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 35 min drive to work, I had the digital gauges up on the radio and could see the battery voltage was at 11.9v - 12.0v for the entire drive to work. Sun. 7/17/22 ~ 12:15am to 12:45am - After sitting for 8hrs, I came out expecting to need a jumpstart to get home and found the truck started right up. I pulled up the digital gauges on the radio and the dash cluster and saw the battery voltage was at 13.9v -14.0v. That seemed weird, but perhaps the 48v Li eTorque Battery recharged the 12v system? During the 35min drive home from work, I noticed the battery voltage continued to drop to 13.3v, 13,2v, & 13.0v by the time I got home. Mon. 7/18/22 ~ 7:30am - Dropped the truck off to get it looked at/potential issue entered into the system. Dealer kept the truck for a few days, making several small trips with the truck and couldn't replicate the issue. Tue. 12/14/22 ~ 3:03 pm (15,222 miles) - while making a left turn from onto a side road the truck abruptly shut itself off, went into PARK & applied the e-Brake with my truck stuck in the oncoming Lane. Oncoming traffic luckily stopped for me to clear the road. Same scenario as before, with the -??Battery-?? fault symbol on the dash but was able to start the truck, release the e-brake, and get it in DRIVE again to get going again. During the rest of the 30 min drive the digital gauges show the battery at 11.8v to 12.0v. 2hrs later fine.
Vehicle is equipped with -??e-torque-?? auto stop/start feature. Was driving vehicle about 20-25 mph on road within grocery store parking lot area and approached stop sign. As I came to a stop the vehicle shut the engine off like normal and as I released the brake (which is when the vehicle automatically starts again) it started and I turned right to have the engine shut off again with no warning. Vehicle came to stop on road with traffic and automatically shifted vehicle into park and set e-brake. I didn-??t know what happened at the moment and was confused why I lost power. I started the engine again and shifted into drive and deactivated the parking brake. Called dealer immediately after and made an appt for vehicle to be seen. No warning lights persisted after the incident took place. Seems like a very serious safety issue that should be investigated.
The contact owns a 2022 Ram 1500. The contact stated that on three separate occasions, an abnormal, popping sound was coming from the speakers. Additionally, the infotainment screen would go blank and the radio would inadvertently turn off. After the most recent failure, the instrument panel also went blank which included the speedometer and other safety features. The contact had notified the dealer about the failure on multiple occasions but had not yet received a response. The manufacturer was also notified of the failure and the contact was given a case number; however, the contact had not yet heard back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 7,400.
Truck was at a stop sign after being off all night. Truck started fine but when accelerating from a stop into 90 degree turn, engine stalled and battery voltage dropped prompting a shift to park warning and auto stop disabled (already disabled by button) truck refused to turn over the first attempt but started on second and displayed battery voltage at 11.9-12. This is the second time this happened and the first a new battery seem to fix but it has now returned again a month and half later. Both times this happened in traffic and the truck was in the middle of the intersection. 2022 Ram 1500 bighorn 5.7l with etorque. (First red photo was the first time, todays incident was second but it did flash battery warning later on).
While operating the vehicle the engine and vehicle itself shut down entirely and I was unable to operate the vehicle. Second before the shut down, I did notice a battery light come up and then the vehicle was inoperable. Vehicle wouldn-??t start back up and had to be towed to the nearest manufacturer dealership. Wasn-??t even able to put in neutral to push it to a more convenient spot as everything is locked up. Vehicle is still in service as mechanics are unaware of what the issue is. This is a major safety concern because it turned off while driving on the road with no warning signs. Had this happened while I was driving on a fast moving highway, this could have ended much worse.
A D V E R T I S E M E N T S
- Hapeville, GA, USA