This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When using RAM's UConnect system with Apple CarPlay, the system often disconnects and disables Maps, Podcasts, etc. This requires that one manually disconnect the system, restart it and connect to the phone again. For example, when driving in downtown Dallas, Apple Maps was disconnected and there was no place to pull over to reconnect to the UConnect system. This problem is frequent. On a recent 100 mile trip, the system disconnected over 15 times. I have taken the truck back to the dealer. The service manager said that his truck did the same thing. He said that it was a software issue and that RAM (Stellantis) was working on it. Upon calling the UConnect Customer Service line, I got the same answer. There have been a few updates since I purchased this vehicle, but none have solved the problem. This situation is dangerous and causes distraction - whether you are able to pull over or not. I have been driving this truck for 2 years and the problem has been constant the entire time.
The infotainment center will go blank and do a reset while driving, it does not store radio presets for long. Most concerning, I-??ve been backing out of my garage when the garage lighting has been turned off and when the vehicles sensors detect a darker surrounding and adjust the dash and infotainment center light level, the infotainment center goes dark for a while and does it-??s reset thing thus not having a backup camera until it has had time to reset.
I have made a prior complaint about the same issue when I had the truck for only a day and 111 miles on it that the entire truck lost power as I was making a left hand turn. It has again happened that the entire truck lost power as I was driving. I now have 15,039 miles on it. I was driving stop and go leading up to a stop sign when the truck stalled and lost power and turned on the emergency brake. I was able to finally get it back running. It has been an issue for a while where you can almost feel like the truck is about to stall but it eventually kicks back in. This time however it did not.
The contact owns a 2022 Ram 1500. The contact stated upon purchasing the vehicle brand new and attempting to use the key fob to operate the vehicle, the vehicle failed to respond. The dealer replaced the antenna; however, the failure persisted. The dealer diagnosed that the RF hub was corroded due to water leaking through the third brake light. The dealer determined that the rear windshield, the third brake light, and the RF hub module needed to be replaced. The contact was charged a repair cost. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,050.
- Montgomery, TX, USA
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The contact owns a 2022 Ram 1500. The contact stated while driving approximately 70 MPH, the vehicle stalled. The contact stated there was no warning light illuminated. The contact depressed the accelerator pedal and the vehicle lost motive power. The contact stopped the vehicle and the power steering failed to operate as needed. The contact stated that the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred; however, the vehicle was not taken back to a dealer. The contact stated that water had puddled on the floorboards in the rear seat where the battery pack was located. The manufacturer was informed of the failure. The contact stated that the vehicle was equipped with the E-Torque system. The failure mileage was approximately 40,000.
This vehicle has stalled three times in separate occurrences in the last 12 months after stopping at an intersection for a stop sign. When attempting to continue on, the vehicle stalls and engages the emergency brake. All three occurrences have left me broadside in an intersection until I can get the vehicle started and disengage the E brake. This is a huge safety concern. The last occurrence was on 3/8/24, this one had the same symptoms as the first two except there was also a battery light warning that I was able to correct by shutting the truck off and restarting. I made a service appointment where I purchased the vehicle ( Walser Dodge, Hopkins Mn.). No codes were produced to indicate what might be causing this issue. They tried to replicate the issue by driving the truck 113 miles with no success. There was no resolution to the problem from this service visit. I did do some research online and discovered that many other people are experiencing this same issue with vehicles equipped with the 5.7 L hemi with torque. These reports cover model years going back to 2019. I also discovered that a recall for this issue was implemented for 2021 Ram trucks that were experiencing this problem. The research that I did was through Dodge forums, videos, legal websites and some were sited from NHTSA. The dealership said that they have never heard of this before.
Persistent codes not considered ESP not functioning properly or appearing I display Headunit notifications not storing for vehicle trip or information Engine ticking under 2000 miles No recall work done or reported by showroom company ( failure to register in USA) Surging acceleration No stop start function (standard) Mis information on cluster Water seeping between rubber mold and window Lightning bolt on dash Drive train issue (control module issue appeared 800 miles disregarded) 48 volt system worked on prior to purchase (recorded but undocumented by dealership confirmed by employee) Possibly ground disconnect from 48 system Control bus failure Floating high rev no shift Steering column never done recall work (Built in Michigan)
Vehicle steering began to shake violently intermittently, I pulled off the highway and began to inspect front wheels. I saw fire on left side of engine through the wheel well. I extinguished fire with hand extinguisher. Fire department inspected and saw no danger to move vehicle. Vehicle was towed. Inspection by dealer was inconclusive. (!) I would not trust it to drive. I brought vehicle into company shop and inspected myself and found starter wire routed between brackets on engine/cross member. The cable was burned/ shorted and the cause of fire and electric steering malfunction. Any further use would certainly cause another incident. Vehicle was returned to dealer for replacement of harness. Dealer stated no recalls or known issues related to this. Inspected another vehicle of same type and wire is similar routing. Vehicle showed no symptoms prior to and no codes set after incident. One photo from below, driver side engine/transmission mounting, burned cable dead center.
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle independently shifted to park and would not turn off. The contact stated that after several attempts to turn the vehicle off, the vehicle turned off and the contact restarted the vehicle. The contact stated that while depressing the accelerator pedal, the vehicle failed to function as intended. The contact stated that there was a 10-15-second delay. The failure occurred several times. However, the vehicle was taken to the dealer seven times, but the failure could not be duplicated. The contact stated that the failure began after Manufacturer Recall: 901081, was completed two years ago. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 10 MPH, while making a right turn and coming to a stop, several unknown warning lights flashed on the instrument panel and displayed before the vehicle lost motive power and stalled. The vehicle was immediately restarted but the "battery" warning light remained illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The failure mileage was 21,000.
300 FCA case [XXX] - FCA Replacement / Repurchase - [XXX] [XXX] RAM 1500 CREW CAB 2022 Please be advised this vehicle was lemon lawed and replaced on 11/27/24. FCA reclaimed possession of this vehicle at that time. Per Statutes for WI. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving on the freeway at speeds of approximately 65-70 mph, the vehicle unexpectedly locked the steering wheel, depriving the driver of the ability to maneuver or control the vehicle safely. It required significant effort for the driver to manually turn the wheel enough to guide the truck to the side of the freeway. This was an extremely dangerous situation, as we no longer had full control of the truck while at highway speeds. Had this occurred during a turn, the truck would have continued in a straight line, crossing into oncoming traffic. Concurrently, all lights on the dashboard began flashing while random error messages sequenced through the display, all without an apparent cause. After maneuvering the truck to the side of the road, we turned off the engine. However, all the lights on the dashboard continued flashing. I called to arrange for a tow truck just as a police officer arrived who provided us with assistance. We were able to restart the truck only after the battery was fully discharged, and we jump-started the truck with the officer's vehicle. Once operational again, the dashboard and screen displayed normally. After taking my truck to the local dealership for analysis, I was told that no cause for this potentially deadly malfunction could be found. I feel that the company has no interest in resolving the issue. In addition to this experience on the freeway, another issue which may be related is associated with the auto start-stop feature of the vehicle. Over the past year, the reliability of this function has deteriorated. Frequently, when the vehicle comes to a stop at a traffic light, it autonomously engages the park, activates the emergency brake, and proceeds to switch off the engine. To resume normal operation, the driver must manually disengage the emergency brake, restart the engine, and shift back into drive. The dashboard displays the message "Stop/Start Restart Required." I have videos of the dash after we pulled over if needed.
While coming to a stop less than a half mile from my house the engine died. I had remote started the engine before leaving for work, so the engine had run for a few minutes before leaving my house. I was able to start the truck and continue driving. A few miles later I got a battery warning so at my next stop, I shut the truck off and opened and closed the driver's door. The truck restarted and everything was running normal.
Vehicle shut down while driving slowly after a stop sign. Occurred on first trip of the morning, cooler weather, at a slow speed within neighborhood. After stopping at a stop sign, and pressing the gas pedal, the vehicle shut down. I had to steer it (power steering off at this point) to the right and barely was out of the intersection. It went into park, emergency brake engaged itself. It took several minutes to get the vehicle operational again after following the on-dash instructions to disengage the emergency brake and start the vehicle. It started after 1 failed start attempt. The 2nd attempt is what allowed me to get the vehicle operational again. Whole situation might had been around 2 minutes. 2022 RAM Limited e-torque, 22,596 miles
While pulling out of a stop light, my 2022 Ram 1500 stalled, and the parking brake engaged while I was in the middle of the intersection. After getting the truck restarted and safely getting through the intersection, the battery indicator warning light came on and the voltage gage dropped dramatically. When I took the truck to the dealer I was told they could not replicate therefore it was in safe operating condition. My truck is one year old with only 7400 miles. Also the dealer disputes the active recall on my truck.
I am having issues with the Uconnnect radio screen freezing and a loud buzzing coming from the speakers for 10-15 seconds until the radio reboots itself. This issue has occurred on vehicle start, putting vehicle into drive/reverse and while driving down the road. If in reverse the backup camera will also freeze. Both the rear camera freezing and loud buzzing can cause driver distraction. While backing up having the camera freeze is a big safety issue as children could be right behind you outside of rear view mirror view and when the freeze of the camera happens while backing up could cause driver to hit person/objects. Vehicle goes to shop soon to be diagnosed. No error messages are displayed while or after the screen freezes/reboots. I have video of this issue.
The back up camera is not working, there is only a blue screen when I put my truck in reverse. The error message says camera system unavailable. Took it to the dealership to get it fixed and they had it for a week and did not give me a loaner I had to pay for a rental car out of pocket I am severely irritated with my local Chrysler Jeep Dodge ram service center they are not catering to me as a customer and it's really ridiculous because we're talking about a safety issue if I can't use my backup camera to hook up my trailer for work.
The contact owns a 2022 Ram 1500. The contact stated that on two separate occasions while driving at various speeds, the vehicle lost motive power. The vehicle was steered into a parking lot, turned off, and restarted after several minutes. The check engine warning light was illuminated. The vehicle was taken to a dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 13,000.
A D V E R T I S E M E N T S
- San Antonio, TX, USA