This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my truck brand new with 500 miles on it Oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said No codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the E brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They Finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the E brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the EVAP cannister as part of their guessing game. Now today at 115.5k I have dropped it off again for same issue. Stalled while traveling 75 on Interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called MOPAR themselves and have yet to hear more as the Dealership has not helped at all. This has ALL transpired over the course of 1 year with brand new 2021 Ram 1500 V6 Penstar. Please help.
Unknown system is causing the vehicle to stall. Has happened three times, once in traffic. I will be cruising slow and applying slight brake pressure, then when I release the brake the engine will cut off, apply emergency brake and shift to park. I then have to start vehicle, disengage emergency brake and put into drive. This has happened on three different occasions making me doubt the safety of the vehicle. Dealer service state no codes were shown and can not duplicate. This needs to be addressed.
Car was in drive, I was in traffic (0-5 mph) and the auto brake system engaged. My seat belt was buckled and all the doors were closed. The engine turned to neutral unexpectedly. I was lucky to have enough momentum to pull over. The car then auto shifted itself to park and put its e-brake on. I had to disengage e-brake then push the start button. I-??m thankful I wasn-??t rear-ended. There was no reason the car should have engaged this safety system. I don-??t know of a way to manually over ride this. I-??m worried it will happen again and I won-??t be so lucky to be able to pull over.
On 8/18/22, I pulled out from a stop sign and as I was moving over to my desired traffic lane, my vehicle shut down, we heard one ding from the dash board, no warnings appeared. I was on a major roadway (north decatur ave at the 215 North Beltway) and was fortunate to be able to move to the far righthand lane. Since there was a sidewalk I wasn't able to get my vehicle out of the roadway. I notified the State Police, activate emergency flashers and we exited vehicle because traffic was traveling through the area at a pretty good speed (45 mph zone). Notified Ram roadside and requested tow to dealership. Attempted several times to restart truck, the starter would only spin but would not fire (sounded like no fuel but I had 1/2 a tank). State Trooper pulled in behind us and activate emergency lights to protect us. Called Ram Service writer who said it sounded like High Pressure Fuel Pump failure. Truck eventually towed to Chapman Ram on Boulder Highway, Las Vegas NV. We were lucky to pull off to right lane, could have been an accident for sure. On 8/20/22, Ram Service Writer messaged me that it was the High Pressure Fuel Pump. On 8/29/22 Service Writer notified me the metal shavings were in the fuel lines and injectors so parts were on order. This failure sounds very similar to the HPFP recall that Ram issued for earlier rams. We were lucky to get out of traffic and were very fortunate the State Trooper was able to stay behind us until we were towed.
While driving on the freeway the truck lost all engine power and power steering. I was traveling with the flow of traffic but had to quickly try and get my vehicle onto the shoulder and away from other vehicles still traveling at freeway speeds to attempt to restart the truck. This created a very unsafe situation due to not having any sort of power steering to assist in turning the vehicle off the road. I was able to shift the vehicle into neutral and coast to the shoulder in order to return the shifter to park and restart the vehicle
- Menifee, CA, USA
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While driving the vehicle multiple times the engine has completely shut off and had zero power. The most recent time was traveling down the freeway at the speed limit and the vehicle shut off and lost all power steering.
This vehicle has an issue where it will stall. While making a right hand turn about 5 to 8 miles an hour onto a side street near my home the vehicle just shut off and rolled to a stop. It put itself in park and the auto e-brake engaged. At that point the dash info center said to shift into park and release the emergency brake. It started up and I was able to continue. I have also noticed that sometimes during a turn the truck almost stalled but recovered, You could see the rpms drop down to almost 0 but it recovered on its own. This has happened a few times. It is just not safe. 62k for an unsafe truck.
Have a exhaust leak during start up ticking really bad... exhaust is coming inside cab with ac on. This truck only has 36000 miles and has already had several issues with this trucks electrical system and now this exhaust issue
My truck just stalls while driving. It's happened several times but yesterday was the scariest. I turned left onto a fairly busy road only to notice I had a message on the screen to turn on the truck. Since we were rolling at 3-4mph, I switch into neutral and hit the start button which started the engine. At the next red light, the engine turned off and the emergency brake applied itself. The car behind me almost hit us because we were parked at a green light now. I quickly got it started and pulled over. There were no warning lights or messages. The dealer doesn't know what the issue is. Truthfully I'm a little concerned with my families safety while driving this truck.
I made a right hand turn from a stop sign onto an active roadway when my truck-??s engine shut off. The truck rolled to a stop and the dial shifter automatically changed to park and engaged the e-brake. No warning lights were triggered in the dash. Research suggests this is an apparent problem with the 5.7l e-torque engine, however, no information is available from FCA/Ram
I was driving to work and made a right turn (I did not come to a complete stop). As I finished the turn, maybe going 5-7 MPH, I pressed on the gas pedal to accelerate and the truck did not respond. A second later the truck turned off and the parking brake automatically engaged, so I came to a complete stop in the middle of a road with other vehicles around me. I had to put the truck back into park, start the truck, and disengage the parking brake, and then was able to continue my trip to work. There were no Check Engine Lights on before or after it happened. I spoke to the local Ram and multiple other dealerships further away and they said they haven't heard of this happening to any other Rams, and just to watch it and if it continues to happen call them back. A quick google search will show that it happens frequently to other people over the last year or so, some of which are at highway speeds, which is very dangerous. I am fortunate this was at low speed, because your parking brake engaging at highway speeds could obviously be catastrophic.
The contact owns a 2021 Ram 1500. The contact stated while making a right turn the vehicle shut off and independently shifted into park(P). The vehicle was restarted. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The key fob was replaced. The vehicle was not repaired. The manufacturer was contacted and the contact filed a complaint. The failure mileage was 15,319.
The truck Shut down while driving 5 different times asking to be placed in Park. This creates a hazard as it stops in traffic. The truck restarts and resumes normal operation after these incidents.
While driving at slower speeds, the truck unexpectedly stalled and emergency brake engaged. The car behind us had to slam on their brakes due to the unexpected stop. There were no prior warning lights, messages, or symptoms prior to the failure.
2021 Dodge Ram Big Horn purchased at Golling Chrysler in Michigan, you know the auto capital of America. It has been in the shop four or five times in the past year (well over 30 days in shop) for the identical problem, slams on brakes for no reason - I named my truck, -??death trap-??! This problem has occurred on at least seven occasions and my dealer representative admonishes me for being annoyed with them that they can-??t find the problem, since in their words, -??it only happened seven times-??. You might wonder why it-??s been named death trap" Well, when your truck is driving normally, and then it stops, slams on the brakes, practically gives you whiplash, your chest is squeezed by the seat belt, and you-??re stranded in the middle of an intersection or an entrance on a multi lane highway, or out of a parking lot, and you have no way to make it go until you have to sit for two or three minutes pushing buttons resetting restarting, its earned the name -??death trap-??. I am one of many many owners with this identical problem. Golling Chrysler seems to think it-??s OK to keep sending me home in a death trap. Workers have mocked me, insulted me, and endangered me. I had to resort to calling Chrysler Corporation and now I have a case!!?. Didn-??t take long, within five minutes of telling my story to the Chrysler representative my case was put into escalation mode and they actually used the word -??buyback-??. What are they going to do after they buy it back from me, sell it to some poor other victim that won-??t know the difference" Chrysler time to admit, uncover, and rectify this problem before my death trap and those others out there actually cause a fatal accident. Listen to your customers and read all the complaints on this site that are exactly the same as mine. Better yet, take my truck, give it to your spouse, child or someone you love and then see how you feel about a truck that slams on the brakes for no known reason! I-??m tired of being a sitting duck in this death trap!
At the time of accelerating the engine of the RAM truck, a fault occurs which does not allow the vehicle to work at the capacity it should. the engine begins to make some vibrations which are felt throughout the vehicle.
The contact owns a 2021 Ram 1500. The contact stated that while driving at low speeds and making a turn, the vehicle stalled. There were no warning lights illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
A D V E R T I S E M E N T S
- Henrietta, TX, USA