This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My truck has stalled multiple times upon the first 5 minutes of driving. It has always been at low speeds of less than 15mph. Once the emergency braking system came on which required me to put vehicle in park to restart while in the middle of the road in traffic. Sometimes the engine dies after turning but sometime when going straight. Seems to always be associated with a slow down / stop via braking. This is a very hazardous situation that needs to be recalled an fix by the manufacturer.
The vehicle shut off while in motion, slammed itself into park also while in motion, and applied the emergency brake in the middle of a busy intersection. It is currently at the dealership where they can find nothing wrong
The parking brake started displaying not available on the heads up display. It did this several times within 5 minutes. When I was coming to a stop at around 5 mph the vehicle shifted into Park and set the parking brake and stopped. The engine stopped as well. I had to restart the vehicle to get it going and the check engine light was on after that.
In July-2021 soon after purchasing Ram truck with EcoTec V8, I was slowing down to enter a driveway, at very slow speed of 2-3 mph and turning right and the truck stopped and shut the engine off. There was a car behind me that had to stop to avoid me. Then in April-2022 when slowing down in a residential neighborhood to make a left turn the truck abruptly stopped again, and shut off the engine. Some sort of error message flashed about Auto Braking disabled. This was in the middle of a roadway and both times could have caused significant accidents. It has not been confirmed by a dealer. There are Ram owner forums that talk about this issue at length and most end with the dealers dismissing the issue because they can't reproduce it but it is a very serious safety issue that appears to be affecting at least the 2020-2021 EcoTec mild hybrid V8 engine.
I was coasting to a stoplight to make a right turn. Just as I am starting the turn the truck's engine shuts off. I have enough energy to make the turn and coast to a stop. I put the truck in park and started it back up. It was a busy intersection so luckily I had enough time to get out of the way, otherwise, this could have caused an accident. There were not any mechanical issues or warning lamps/indications before the truck shut off.
- Chatsworth, CA, USA
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On at least 12 occasions since purchasing the vehicle new, when driving at low speed (below 20 mph) the vehicle stalls. The engine turns off, leaving the vehicle undrivable in the middle of a road. This presents a significant safety issue as it leaves the driver stranded and vulnerable of an accident. The hazard lights are automatically triggered. The following information presents on the screen: -??park brake auto engaged. Press brake plus push switch to release. Safe hold temporarily disabled.-?? In order to re-start the vehicle, the ignition must be turned completely off and then restarted again. The check engine light is illuminated (sometimes) and other times it is not. When illuminated, the following codes are present: P1C64, Hybrid Perf. Engine Speed Below Target During Autostart. Dealership refuses to acknowledge the issue (says cannot reproduce problem). The problem is intermittent, but is a significant safety hazard for the driver, passengers, and others on the road. Most recently (today) the failure happened in the middle of a busy intersection with cars coming at me. The first failure happened with only 1,200 miles on the vehicle. Vehicle now has 27,441 miles and problem continues with no resolution from Dealer.
April 12, 2022 multiple warning lights ( check engine, electronic throttle, etc. ) appeared, screen warning to get to dealer to service. April 13, 2022 visited local dealer, earliest to service April 20, 2022. April 16, 2022 limp mode, restarted vehicle, restored normal operation with warning lights still showing. April 18, 2022, dealer serviced and stated fixed. April 19, 2022, warning lights and limp mode while driving on highway at 70 MPH. Managed to get to side of road in traffic, waited for break, turned around home. April 20, 2022 vehicle to dealer to repair. Still there as of April 28, 2022. "Star Case" opened. All diagnostics failed to locate problem, now trying various inspections / repairs per FCA technical. Dealer advises they have another similar vehicle ( 2021 Jeep Gladiator Eco Diesel ) with exact same situation so this is not one odd vehicle. Further extent of affected vehicles unknown. Safety issue due to vehicle going into limp mode with no warning, causing difficulty driving in traffic, especially at highway speeds, and risk of accident. Dealer and this owner note that all of this happened right after dealer completed recall for exhaust fluid software system. It appears likely that something done with this recall triggered these problems.
Was making left turn in neighborhood truck shot off. Came to stop automatically went in to park, emergency brake came on restarted truck turned off brake drove away.
Slowed down on residential street to make a right turn and after turn was completed the engine was off. There were no warning lights or chimes and engine stall was so smooth I didn't know it had happened. Auto start/stop was already disengaged as I do this every time I start the vehicle. Center cluster told me to shift to part and that auto braking (parking brake) had been engaged. The engine did restart as normal and was able to drive. All other accessories functioned as normal throughout the whole incident.
The truck just stalls randomly and all lights come on. Then it puts the emergency brake on. You have to put it in park release the the brake and restart it and hope no one hits you. I brought it to the dealer twice so far. I also called Chrysler customer care. I have a case# 82559049. They did nothing for me and I requested to speak to a esupervisor. I haven't heard back. Both times they say no fault codes, they never heard of the problem and cant duplicate. The second time they stated they updated the PCM software and said it happened in the morning with right turns... They now also put electrical and body systems and successfully flashed ECU from old part number to current part number. I never told them anything with right turns. I'm bringing it to the dealer today. They left a part hanging under the seat. The engine also sometimes tics when first started then goes away. I'm very concerned for my safety and if I have any passengers. First time under a 1k miles in May 2021 then randomly since then.Last time March 2022
The contact owns a 2021 Ram 1500. The contact stated while driving approximately 5 MPH, she drove over a speed bump and the vehicle stopped. The automatic emergency braking engaged. The warning message "Place Vehicle in Park and Restart-?? was displayed. The contact stated that the failure had reoccurred while driving. The dealer and manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 34,000.
The contact owns a 2021 RAM 1500. The contact stated that while driving approximately 17- 20 MPH, the vehicle stalled with the parking brake warning light illuminated. The contact would shift to park and restart the vehicle and the vehicle would operate as intended. The vehicle was taken to be diagnosed but was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.
Engine shuts down on a low speed turn for no reason. You must stop, place in park and restart. Sometimes it puts the ebrake on and shifts itself into park upon stall. Very dangerous in traffic or on train tracks.HUNDREDS of people are posting of the same situation and dealers can't duplicate it. There is a service bulletin on earlier builds prior to my 6/21 build that they say don't apply but has the same symptoms. Build date 6/21 miles now 1200 Ram 1500 E Hemi.
The start/stop system will turn frequently display an error stating the "auto start/stop system in not available" When coming to a traffic stop, the engine will turn off and will not restart for 2-3 minutes while sitting in traffic
4-5-22 Came to a full stopped at an intersection, and as I started making a right hand turn, engine just shut off then the beeping started. Stalled in the middle of a turn and oncoming traffic. while panicking and traffic coming i had to........... Shifted to park started the truck then shifted to drive and the engine revved but not moving. Dash said The E brake had engaged. Shifted to park again pressed the e brake button the back to drive at which point people were swerving to avoid hitting me. I was almost in a sever accident due to this. I have a scheduled an appointment with a dealer on 4-12-2022. There was no indication of anything wrong with the truck......nothing...... it just shut off. This is a very serious issue that Chrysler needs to acknowledge. Someone is going to seriously be injured by this. I looked online to see if there was a recall for it, there was nothing but I did see plenty of other people that this has happened to so it is not just a one and done people. Chrysler has a serious issue they need to address.
After decelerating to approximately 5 mph at a traffic circle entrance and then turning slightly right and accelerating to enter the traffic circle, the vehicle's engine suddenly died and the dash indicated the vehicle must be shifted into park to restart. The emergency brake automatically engaged bringing the vehicle to a stop in the traffic circle. The vehicle's electronics were erratic and the vehicle was not able to immediately be shifted into park and the engine restarted. After approximately 30 seconds, the vehicle was able to be restarted. The vehicle was driven to a stop light approximately 100 yards down the road. Upon coming to a stop (before fully stopping), the same issue occurred again. Again, the electronics were erratic. Eventually (30 seconds later) the vehicle was restarted. This is apparently a known issue discussed alot on 5th Gen Forums, a Ram Truck forum.
Engine shut off from a quick stop. After I pressed the gas to go again rolled through intersection and stopped. Had to be put in park restarted and take the e-brake off to get to go again
The engine cut off while driving out of the intersection and killed in the middle of the lane. Thankfully no cars were coming at the time. Had there been traffic, I was a sitting duck. This has happened multiple times while pulling out into the intersection- always happening from a slow start. There are no warnings/alarms from the vehicle when this happens. The truck is less than 1 yr old.
Stopped at stop sign, attempted left turn, vehicle stalled, mid turn. Was able to pull over to right side shoulder, vehicle applied brake and went to park and engine off push button went to off from the run position. Vehicle is 2021 limited longhorn 5.7 hemi etorque.
Vehicle-??s engine randomly shuts off while making slow turns. Error message appears saying to shift to park before starting engine then auto park engages. Vehicle restarts with issue and Ram dealer claims no codes or ability to reproduce, however acknowledged this is a documented issued and they currently don-??t have a fix. No warning or codes prior. This is very dangerous as it is a loss of propulsion while turning in traffic. The second time it happened it almost caused a very serious wreck and vehicles had to serve to miss broadsiding me as I tried to restart my Vehicle.
A D V E R T I S E M E N T S
- Houston, TX, USA