This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 25 MPH and making a right turn, the vehicle stalled. The contact placed the vehicle in park(P) and attempted to restart the vehicle. The vehicle failed to start and was towed to the dealer. The dealer confirmed that the high-pressure fuel pump had failed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
I was driving the vehicle about five miles-per-hour and came to a stop sign, then came to a full stop. I then proceeded to make a right turn and was driving straight for about one-quarter of a mile at a speed of about five to ten miles-per-hour. Next, I slowed the vehicle down and made a right turn. The vehicle then completely stalled and turned completely off. The engine stopped, all of the meters on the dashboard turned completely off and the entire car and all electronics were completely off without warning. It was a random shutdown, there were no warning lights and no engine warning light or anything. Immediately after the vehicle turned off, I put my foot on the brake, then I had to put the vehicle in park, and then I had to restart the vehicle by pushing the "start engine" button. My safety, the passengers safety, other cars safety was put at risk because the vehicle could have stopped anywhere at any time without warning and completely turned off. There could have been a vehicle close behind me that could have caused death to passengers of my vehicle or other vehicles. The dealer confirmed that this is an issue and there is supposed to be an update for the computer on the Etorque engine. The dealer inspected the vehicle, and ran a computer update on the engine. However, the service manager said that they could not guarantee that it would not happen again. There were no warning lamps, no messages, no symptoms to indicate that this was going to occur. It was completely random with no warning. The components that malfunctioned are the E-Torque Engine and the computer. I immediately traded the vehicle in for a completely different brand. I do not want do die due to this vehicle malfunction.
The fog lights on the vehicle stop working while I was driving at night in a not well lit area. After they stop working I went to get an oil change and was told I was unable to get an oil change and the water pump was leaking. The tech stated it was unsafe and dangerous.
When I started my vehicle the starter failed to disengage. The vehicle was unable to shut off. The only way to turn the vehicle off was to remove the battery cables. If I reattach the battery cable to the engine the vehicle try's to start on its own but is unable to, it just keeps turning over. The original starter failed and was replaced in January 2023 by a Ram dealer for the same issue. The dealer was able to find a replacement part at another dealership to avoid the long wait time to get the part. The current wait time is 30 days for the dealer to get the replacement part. I was told by the dealer that Ram will only provide rental coverage for 5 days.
At any rate of speed the vehicle stalls and looses power with no warning. No check engine lights or any indicator comes on until the vehicle is already in stall position.
- Winter Garden, FL, USA
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We lease a 2021 Ram. For the past year our truck will randomly stall when making a turn and pushing the gas. It shuts off, puts the vehicle in park, and engages the emergency brake when pulling out into traffic. We have brought it in to the dealership we got it from, letting them know that this is a huge safety concern especially if pulling out into busy traffic which is something we have to do on a daily basis. They said since they cannot replicate the issue there is nothing to fix. Our truck continues to stall and we use it not only for transport of our family but for hauling horse trailers - making it even more dangerous. We need a resolution as this puts us at risk and is very stressful, changing how we drive because we are afraid to pull out in certain situations.
I have had two incidents where shortly after a cold start while driving the vehicle it would turn off and and the emergency brake would apply. In both instances I was approximately a mile from where the vehicle was started. I had slowed to make a right turn, upon completion of the turn driving under 20 MPH the vehicle's engine would turn off, I was able to coast to a stop and then the vehicle's emergency brake would engage. When this happens the operator is forced to come to a complete stop, shift to park (in order to restart) and disengage the emergency brake. 2021 Ram 1500 Laramie eTorque 12K miles
The truck-??s push button start system was turned on to start the car, the keys were removed from inside the vehicle cabin but the truck was still able to be driven without the keys being inside. I started the truck to warm it up, then went inside my home, when I had to leave I changed my coat and forgot the truck keys in my other coat. I got in the truck and was able to drive as if I had the keys on me. When I reached my destination 5 miles away, I turned the truck engine off, and then realized I did not have the keys with me. The truck should NOT be able to be driven if the keys are not sensed inside the truck cabin. This is a safety risk, trucks can be stolen easily in this way.
Once again for the about 100th time our 2021 Ram 1500 EcoDiesel cuts off and when I means cuts off everything is off. No warning of any sort. Was going about 50mph and just completely shutdown on 880 Southbound in SF Bay Area. Truck has 52k miles is maintained and no codes no nothing. I had my children in the vehicle at the time of incident. We slowly pulled the shoulder with the help of rig driver slowing down to make sure no one hit us. It-??s ridiculous that the current recalls aren-??t as important and hazardous as trucks shutting off yet here we are cause it-??s never duplicated while at the dealer. Is the FCA going to wait till someone or folks lives are taken cause of this very HAZARDOUS/SAFETY ISSUE?!
The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the RPM failed to operate as needed. The contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000. VIN tool confirms parts not available.
When driving at speeds above 45mph the truck loses acceleration out of no where. It will make grinding/shifting/stuck noises and rapidly going to unsafe speeds. I have been in HIGH traffic EVERY time this has occurred to me. This situation has put myself and my family in harms way too many times. I assume from my research this is a transmission/powertrain issue. This truck is a 2021, I am the first and only owner purchasing in 2021 early year. By three months in I had experienced the issue thinking it was a one off. It is not. I have taken the truck to Ram dealerships in TX as well as New Mexico and no one can seem to find the issue as according to them -??nothing shows up-??. I have a VERY detailed video of the issue happening as I was driving in 75mph. I have show it to the dealership with no solution from them. Latest service appointment was in October 2022-dealership could not find anything. The truck has been driven no more than 15 times from late October 2022-January 2023. The truck as of today January 31,2023 is currently at a collision shop, not related to this current issue but was caused by the Ram Dealership. I received an alert this morning (MOPAR) stating that the Powertrain malfunction indicator light has come on. Other attached information was ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT-If light is flashing when the engine is running immediate service is required and you may experience a steady RPM with no throttle control or engine stall and your vehicle may require towing. Transmission Temperature Warning Light, Charging System Warning Light also showed as concerns. I have contacted the current shop that has my truck in its possession to inquire what was done when the alerts wee received etc. Waiting on a call back from them. Bottom line, understanding that anything can happen with vehicles and not all can be replicated etc.,if Ram knows it-??s a known issue fix it so your drivers/consumers don-??t die. Can we enjoy our investment SAFELY Ram?
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated that they experienced a failure but was luckily travelling at a low speed in a residential area. There was metal found in the fuel filter and the entire fuel system needs to be replaced but the parts are not available. The contact has deemed the vehicle not usable and the manufacturer has been unable to help.
2021 Dodge Ram Hemi Etorque shuts down while driving. This has happened approximately a dozen times in the last year. On most occasions this has happened within the first 5 minutes of driving. On all but one occasion we were yielding and then pulling into an intersection and the truck shut off in the middle of the intersection. This caused vehicles that were driving at full speed to swerve from hitting us. The vehicle shut off, goes into park, and the emergency brake engages. A message appears on the dashboard indicating autopark engaged, In order to get moving again, we have to start the card, disengage the emergency brake, and put the car in drive. This is a DANGEROUS situation that will result in serious injury or worse. The very last incident the truck has been running a while. We stopped at a location and placed the truck in park. We never shut the motor off. A few minutes later, we put the car in drive and accelerated. Within the first 20 feet the vehicle shut off and came to a stop. Again, the vehicle automatically went into park and the E brake engaged.
After completing a left hand turn, the vehicle stalled while moving. The emergency brake activated. The car would restart but not immediately engage leaving me stuck in traffic. To get going again the emergency brake had to be deactivated and the vehicle restarted. Following the event an internet search brings up dozens of similar events with many being much worse as they happened at highway speeds. This is incredibly dangerous. I booked a service appointment and will have it looked at. However, even with this being a repeat failure with Ram 1500 eTorque as indicated through a simple internet search, that the dealership indicated they were not aware of this problem is surprising.
The contact owns a 2021 Ram 1500. The contact stated that on multiple occasions while stopped at a red traffic light, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The contact then received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline; Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 6,700. VIN tool confirms parts not available. The consumer stated the truck was sold back to the dealer due to feeling unsafe in the vehicle.
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
While driving down the road my vehicle randomly prompted me to engage the break, then shutdown and abruptly engaged the emergency brake. This could have easily been a life threatening situation for me and other nearby motorists. It is my understanding this is becoming a common occurrence and should be investigated immediately.
Car has turned off on multiple occasions while driving and emergency brake engages. Very dangerous. Forums show this is a common issue but does not produce an error code. Something must be done.
vehicle stalled and shut off while merging into traffic. Dash lit up and ebrake engaged. No check engine light after incident.Extremely unsafe and could have caused an accident on coming traffic had to swerve out the way to avoid an accident. No prior warnings and has happened twice now.
Pulling into my daughter's school this morning, I made a right, then a left into the parking lot/drop off line and the truck shut off completely. The parking brake came on, locked the truck up and automatically shifted itself to Park. Went to ACC mode. I pushed the start button again and all power went off. Pushed a third time and truck restarted. No codes no lights. Took truck to dealer where they hooked up to the CPU and showed no codes. Service advisor said they are seeing this a lot and there is no known repair from Chrysler/RAM. This is first instance where truck shut off. A month ago I got a parking bake default and it would not disengage. I had to turn the truck off then back on to get the brake to turn off.
A D V E R T I S E M E N T S
- Macon, GA, USA