This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Ram 1500. The contact stated while driving 75 MPH hauling a trailer, the vehicle lost motive power without warning. The contact pulled over to the side of the road and attempted to restart the vehicle, but the vehicle would not restart. The vehicle was towed to the dealer and the contact was informed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had experienced the failure several times. The manufacturer was made aware of the failure. The failure mileage was 28,000. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact stated while making a left turn, the vehicle shifted into the park without any warning. The contact shut off the vehicle and waited for the vehicle to cool down. The contact restarted the vehicle and the failure persisted. The vehicle was towed to dealer who confirmed that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The contact received the notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 30,000. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
After 4 days of ownership with less than 15,000 miles on it the truck died in intersection. No warning lights came on. Truck would not restart and is currently at the dealership.
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was provided a case number. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mount Pleasant, SC, USA
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While driving at highway speeds, the engine has stopped running 3 times in the past 60 days. There is no indication on the instrument panel for any cause or signs of trouble. All other electrical items appear to be fine. After coming to a complete stop, the engine will restart immediately. This could possibly be a fuel pump issue or computer issue. I do not suspect the fuel itself as the gas tank was not near empty and the vehicle had been refueled more than once between the first and second occurrence of this problem. The second and third occurrence happened on the same day, during the same trip. Every time, I made a conscious act to look at the dashboard for any indication of the cause or any check engine light. The vehicle is currently at the dealership for service. Approximate mileage 33,000
While driving at any rate of speed the brakes have suddenly just locked resulting in the inability to move. When it locks up it takes a harsh fast jerk on everyone in the vehicle. Not only does this put my entire family at risk of potentially getting hit by other vehicles that could possibly lead to a fatality. The brakes also lock up while backing up for no reason which again jerks everyone in the vehicle. The engine shuts off randomly while moving also while slowing down or coming to a stop which puts everyone at risk. The Manufactures have many defects that are highly detrimental to families, Ram needs to recall these trucks as its putting everyday life in danger. A truck can be replaced however a loved one you can't. I barley drive mine not only due to the safety risk and defects but also because I had many issues with the Dealership I purchased from, and I will not put myself or child back in such environment which results in having to find someone else that deals with Ram. I have made ongoing complaints regarding the issues including Battery was completely dead and I had to replace, the dashboard lights blink, message power steering unavailable, services shifters. I have made it very clear that I personally do not feel safe driving my family in this truck. Ram has done a poor job with getting the help owners need to stay safe. I never get a response from anyone when I report problems. So, I have a New Truck in my driveway, with financial obligations yet the New Vehicle is unreliable transportation, along with putting lives at risk. Ram needs to recall these trucks due to the ongoing defects and poor quality along with acknowledgement that the truck is not worth the price paid. I avoid going out because the truck is not a reliable vehicle for a family, it's only a risk taker and I'm not willing to risk my life or my families. This has caused ongoing hardship; I fear driving my own vehicle which has caused me to not go out in the community.
The contact owns a 2021 Ram 1500. The contact stated that while her husband was attempting to reverse into a parking space, the vehicle inadvertently lost motive power before stalling. After calling for Roadside Assistance, all attempts to jumpstart the vehicle failed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump in relation to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The VIN was included however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that parts were not yet available. A case was opened. VIN tool confirms parts not available. The failure mileage was 10,000.
The contact owns a 2021 Ram 1500. The contact stated while driving 20 MPH, the vehicle lost motive power and stalled. The contact was able to coast the vehicle to the shoulder of the roadway. The vehicle was restarted and operated normally. The check engine warning light was illuminated. The vehicle was taken to the dealer and was diagnosed with the crank shaft positioning sensor, motor generator unit (MGU), and Hybrid battery control module failure. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 15,000.
The contact owns a 2021 Ram 1500. The contact stated that while driving at an unknown speed, the vehicle stalled. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 25,810. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unable to confirm when the part would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Two engine/powertrain related issues: 1) Push START/STOP button does not function properly. The button must be pushed multiple times in order to turn the engine on or off. This is was reported to my local RAM dealership, however they were unable to resolve. 2) Engine shutoff on two (2) occasions while driving on-the-road. One of the incidents nearly caused a major accident, as the vehicle became stranded in the middle of a busy intersection. Driver display screen immediately displayed errors messages for power steering and trailer. This is was reported to my local RAM dealership, however they were unable to resolve.
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that parts were unavailable. VIN tool confirms parts not available.
When I turn left or right, I slow down to turn and when I accelerate after turning, the engine shuts down and the parking brake auto-engages. This has occurred twice in heavy traffic scenarios, endangering myself, my passengers, and the drivers behind me. According to blogs with posts of this same issue with other Ram 1500 owners, issue has not / cannot be reproduced due to its arbitrary nature of occurrence. There are no warning lamps or messages prior to the engine shutting off.
In the last week, truck shut down in the middle of acceleration in the middle of an intersection. All truck electronics shut down completely for 30 min, even the ability to lock and unlock vehicle. Today, while going 49 miles an hour, the breaks and steering shut down completely for several minutes.
While driving I slowed down to make a left turn the truck shut down and safe hold temporarily disable message appeared. I had to wait to come to a complete stop and put the truck in drive and disengage the emergency brake. This has been happening frequently.
I purchased a 2021 RAM Big Horn truck for 58k. At 33k miles both exhaust manifolds cracked causing the cab of the truck to fill with exhaust! This exhaust causes me headaches. This exhaust leak also pours into our environment causing a hazard to others. I took the vehicle to Dodge service who confirmed both manifolds are cracked and exhaust is getting into cab if truck. This is under warranty however there are no parts to fix the issue. Dodge should be compelled to buy back these vehicles as they are a hazard in numerous ways.
A D V E R T I S E M E N T S
- La Mesa, CA, USA