This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Ram 1500. The contact stated that while driving at an unknown speed, the vehicle stalled. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 25,810. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unable to confirm when the part would become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Two engine/powertrain related issues: 1) Push START/STOP button does not function properly. The button must be pushed multiple times in order to turn the engine on or off. This is was reported to my local RAM dealership, however they were unable to resolve. 2) Engine shutoff on two (2) occasions while driving on-the-road. One of the incidents nearly caused a major accident, as the vehicle became stranded in the middle of a busy intersection. Driver display screen immediately displayed errors messages for power steering and trailer. This is was reported to my local RAM dealership, however they were unable to resolve.
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that parts were unavailable. VIN tool confirms parts not available.
- Corona, CA, USA
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When I turn left or right, I slow down to turn and when I accelerate after turning, the engine shuts down and the parking brake auto-engages. This has occurred twice in heavy traffic scenarios, endangering myself, my passengers, and the drivers behind me. According to blogs with posts of this same issue with other Ram 1500 owners, issue has not / cannot be reproduced due to its arbitrary nature of occurrence. There are no warning lamps or messages prior to the engine shutting off.
In the last week, truck shut down in the middle of acceleration in the middle of an intersection. All truck electronics shut down completely for 30 min, even the ability to lock and unlock vehicle. Today, while going 49 miles an hour, the breaks and steering shut down completely for several minutes.
While driving I slowed down to make a left turn the truck shut down and safe hold temporarily disable message appeared. I had to wait to come to a complete stop and put the truck in drive and disengage the emergency brake. This has been happening frequently.
I purchased a 2021 RAM Big Horn truck for 58k. At 33k miles both exhaust manifolds cracked causing the cab of the truck to fill with exhaust! This exhaust causes me headaches. This exhaust leak also pours into our environment causing a hazard to others. I took the vehicle to Dodge service who confirmed both manifolds are cracked and exhaust is getting into cab if truck. This is under warranty however there are no parts to fix the issue. Dodge should be compelled to buy back these vehicles as they are a hazard in numerous ways.
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 25 MPH and making a right turn, the vehicle stalled. The contact placed the vehicle in park(P) and attempted to restart the vehicle. The vehicle failed to start and was towed to the dealer. The dealer confirmed that the high-pressure fuel pump had failed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
I was driving the vehicle about five miles-per-hour and came to a stop sign, then came to a full stop. I then proceeded to make a right turn and was driving straight for about one-quarter of a mile at a speed of about five to ten miles-per-hour. Next, I slowed the vehicle down and made a right turn. The vehicle then completely stalled and turned completely off. The engine stopped, all of the meters on the dashboard turned completely off and the entire car and all electronics were completely off without warning. It was a random shutdown, there were no warning lights and no engine warning light or anything. Immediately after the vehicle turned off, I put my foot on the brake, then I had to put the vehicle in park, and then I had to restart the vehicle by pushing the "start engine" button. My safety, the passengers safety, other cars safety was put at risk because the vehicle could have stopped anywhere at any time without warning and completely turned off. There could have been a vehicle close behind me that could have caused death to passengers of my vehicle or other vehicles. The dealer confirmed that this is an issue and there is supposed to be an update for the computer on the Etorque engine. The dealer inspected the vehicle, and ran a computer update on the engine. However, the service manager said that they could not guarantee that it would not happen again. There were no warning lamps, no messages, no symptoms to indicate that this was going to occur. It was completely random with no warning. The components that malfunctioned are the E-Torque Engine and the computer. I immediately traded the vehicle in for a completely different brand. I do not want do die due to this vehicle malfunction.
The fog lights on the vehicle stop working while I was driving at night in a not well lit area. After they stop working I went to get an oil change and was told I was unable to get an oil change and the water pump was leaking. The tech stated it was unsafe and dangerous.
When I started my vehicle the starter failed to disengage. The vehicle was unable to shut off. The only way to turn the vehicle off was to remove the battery cables. If I reattach the battery cable to the engine the vehicle try's to start on its own but is unable to, it just keeps turning over. The original starter failed and was replaced in January 2023 by a Ram dealer for the same issue. The dealer was able to find a replacement part at another dealership to avoid the long wait time to get the part. The current wait time is 30 days for the dealer to get the replacement part. I was told by the dealer that Ram will only provide rental coverage for 5 days.
At any rate of speed the vehicle stalls and looses power with no warning. No check engine lights or any indicator comes on until the vehicle is already in stall position.
We lease a 2021 Ram. For the past year our truck will randomly stall when making a turn and pushing the gas. It shuts off, puts the vehicle in park, and engages the emergency brake when pulling out into traffic. We have brought it in to the dealership we got it from, letting them know that this is a huge safety concern especially if pulling out into busy traffic which is something we have to do on a daily basis. They said since they cannot replicate the issue there is nothing to fix. Our truck continues to stall and we use it not only for transport of our family but for hauling horse trailers - making it even more dangerous. We need a resolution as this puts us at risk and is very stressful, changing how we drive because we are afraid to pull out in certain situations.
I have had two incidents where shortly after a cold start while driving the vehicle it would turn off and and the emergency brake would apply. In both instances I was approximately a mile from where the vehicle was started. I had slowed to make a right turn, upon completion of the turn driving under 20 MPH the vehicle's engine would turn off, I was able to coast to a stop and then the vehicle's emergency brake would engage. When this happens the operator is forced to come to a complete stop, shift to park (in order to restart) and disengage the emergency brake. 2021 Ram 1500 Laramie eTorque 12K miles
The truck-??s push button start system was turned on to start the car, the keys were removed from inside the vehicle cabin but the truck was still able to be driven without the keys being inside. I started the truck to warm it up, then went inside my home, when I had to leave I changed my coat and forgot the truck keys in my other coat. I got in the truck and was able to drive as if I had the keys on me. When I reached my destination 5 miles away, I turned the truck engine off, and then realized I did not have the keys with me. The truck should NOT be able to be driven if the keys are not sensed inside the truck cabin. This is a safety risk, trucks can be stolen easily in this way.
Once again for the about 100th time our 2021 Ram 1500 EcoDiesel cuts off and when I means cuts off everything is off. No warning of any sort. Was going about 50mph and just completely shutdown on 880 Southbound in SF Bay Area. Truck has 52k miles is maintained and no codes no nothing. I had my children in the vehicle at the time of incident. We slowly pulled the shoulder with the help of rig driver slowing down to make sure no one hit us. It-??s ridiculous that the current recalls aren-??t as important and hazardous as trucks shutting off yet here we are cause it-??s never duplicated while at the dealer. Is the FCA going to wait till someone or folks lives are taken cause of this very HAZARDOUS/SAFETY ISSUE?!
The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the RPM failed to operate as needed. The contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was not yet available. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Medina, TX, USA