This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2019 Ram laramie 4X4, 5'7", crew cab with less than 9000 miles on it, getting intermittant "service airbags" messages with dinging alarm for past 2 weeks and now, getting "passenger seatbelt alarm" intermittently as well with my wife buckled securely in the passenger seat, while I'm driving.
This vehicle sustained a drivers side impact to the doors and the side airbags failed to deploy. The vehicle was traveling down the road and was struck by a box truck in the driver's door area. The driver was injured as a result of the airbags failing to deploy. There are photos and video of this collision. Consumer stated no repair was done it was totaled.
I was in a head on collision with a Chevy car. This was the other drivers fault as he come into my lane (while taking an illegal left). The car is totaled and my Ram 1500 had close to $14,000 in damages. It is still in the auto body getting repaired. Both the frames are bent. During this accident, none of my airbags were deployed and this shocked me. My body moved back and forth violently due to the collision and absolutely not one airbag was deployed. I strongly believe the airbag system installed in my truck is faulty or designed incorrectly and NHTSA must investigate. Going forward, I do not feel safe in this vehicle as I am not confident that the airbags will be deployed. I've attached few pictures of the damage. We had to pull the entire front bumper from the front left tire almost 12 inches as it was deeply wedged into the tire and we could not move the vehicle for towing. Please help. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Wife was in a wreck on interstate where she bounced off a barricade and the other truck also 2019 Ram struck her twice, no air bags deployed. No one from Dodge called to check on her and the tow truck had to pull the cord so he could put it in neutral find hit hard to believe, no alarms or alerts.
The first issue was the airbag light came on when starting and stayed on since and the app said airbag may not deploy. The dealer said in Mar it was safe to drive. In April the truck while engaging the cruise would speed up above cruise set or just turn off without breaking. Now no cruise at all and I am disabled so it would be nice to have that feature for long drives. I called again they said I was welcome to call hq. Now not even a month later I have no horn while driving and needed it. This is the last straw. How is this safe with no airbags or a working horn?
- Mc Kenney, VA, USA
Search CarComplaints.com for these popular complaint phrases...
I was in a major motor vehicle accident in where I fell asleep behind the wheel. As a result I swerved right, collided with 20-30 ft of guard rail and rolled at least 2 times. I don't remember a thing since I received a major concussion from slamming my head into the steering wheel at impact. Had my airbags worked, I wouldn't have a massive scar on my forehead, I would be able to defend myself in court because I may have memory of the accident. Neither front airbag deployed, the rest of the truck airbags deployed, including the rear passenger airbag
The rear center brake light apparently leaks into the cabin. This is a common 1500 2019 problem. It leaks into the ceiling surrounding air bags and other electronics. How is this not already recalled" it leaks constantly so how can one tell when it occurs"
The contact owns a 2019 Ram 1500. While driving 50 mph, a semi truck struck the front driver's side door of the contact's vehicle. As a result, the contact lost control and spun around a couple of times. The air bags did not deploy. There were no warning indicators illuminated. The contact sustained injuries to the spine and base of her skull, her left leg was fractured, and her pelvis was shifted and needed realignment. The contact was taken to the emergency room and was seeking medical attention from a chiropractor several times a week. A police report was filed. The contact stated that the rear passenger tire was destroyed, which prevented the vehicle from being driven. The vehicle was towed to a body shop. Gene's Chrysler Dodge Jeep Ram (located at 3400 S cushman St, fairbanks, ak 99701, (907) 452-7117) was made aware of the failure. When the contact purchased the vehicle on July 1, 2019, she was informed that it had been serviced per NHTSA campaign number: 19V407000 (air bags, seat belts). The manufacturer was notified and opened an investigation. The failure mileage was 3,466.
Since buying this truck (2019 Ram 1500) purchase date 02/09/2019 my airbag light comes on I immediately took it back to the dealership napleton Chrysler Jeep dealership (855)517-8371 they kept my vehicle 3 week after I was told parts will be in 2-3 business days! then 5 days later I was I was told parts are on back order without giving me a replacement vehicle. The service tech (eric) never calls me back I have to keep going back in forth trying to get a status up date on my vehicle.brand new truck and no parts for it nor does can the mechanic find out how to fix it !!!he said the mechanic can't found the problem. I also complained about a seat memory issue that says need servicing continues coming on saying needs servicing. No action was ever taken to repair the pissue. I spoke with the service manager about these issue he assured me that he will work closely with me and service tech to fix the issues it never happen it was just to stop me from complaining about the service I have been receiving and it has been 3 months 10/06/2019 since I last talk to the service manager. I been driving around with a airbag issue which is a safety issue suppose I get into a accident what will happen if the airbag doe's not deploy. I have other issue the Navigator issues the breaks sweaks radio buzz and when back up there nothing behind me and the car stops really hard and flashing warning light red jerking my neck really hard
The contact owned a 2019 Ram 1500. While the contact's husband was driving 50 mph, the vehicle was struck by an 18-wheeler. The air bags did not deploy. The contact sought medical attention at a local hospital for shoulder injuries. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed to the contact's home and was later deemed destroyed. The contact received a recall notice that there were three unknown recalls associated with the vehicle. The recall repairs were performed prior to the crash. The dealer and manufacturer were not notified of the air bag failure. The failure mileage and VIN were unknown.
I was driving the vehicle under ideal conditions and both sides curtain airbag deployed to include the seat airbags. The cabin became smoky, causing the vehicle to veer off the road due to no visibility. The vehicle when up and embankment and back down before coming to a complete stop. Consumer contacted the manufacture immediatedly and was told that an investigator would take a look at the vehicle. Vehicle is currentlly under the possession of usaa and is in the process of being towed to service king, 1635 fort campbell blvd, clarksville, tn 37042 (931)245-1616. Attached is the requested cdr report (edr data) for ODI xxxxxxxx. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA campaign numbers: 19V067000 (service brakes, hydraulic) and 19V407000 (air bags, seat belts). The contact called atlantic Dodge Chrysler Jeep at 888-909-4754 (located at 2330 us highway 1 S, saint augustine, fl 32086) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
After airbag deployment on my 2019 Ram 1500 the engine did not shut off automatically. The truck accelerated after the deployment despite standing on the brakes. End result was truck impacted guard rail after the collision with the other vehicle multiple times before it shut down.
Vehicle was pruchased from waldorf Dodge (06/12/20190 with two (2) open recalls, V07 & V71. As the customer, I found out about the recalls on my own (including one that had been known of since Feb 2019) and had to contact the dealership (who ignored the warning about the recalls during the sale and failed to tell me, the customer) to fix this issue.
The contact owns a 2019 Ram 1500. The contact received a U-connect system notification for NHTSA campaign numbers: 19V020000 (steering), 19V407000 (air bags and seat belts), and 19V067000 (service brakes, hydraulic). Performance Dodge Ram (555 mantua pike, woodbury, NJ 08096, (856) 848-5008) was contacted and stated that they would follow-up with a response. The contact did not receive a response and was unable to schedule a diagnostic appointment. The manufacturer was contacted to address part availability. The contact had not experienced a failure. VIN tool confirms parts not available.
April 30,2019 my wife was in our yard and made a sharp right turn into driveway put on brakes truck didn't stop applied brakes harder truck accelerated brakes didn't stop truck and park-assist didn't stop truck. Truck went through steps then hit house knocking house off foundation. Air bag didn't deplore.
A D V E R T I S E M E N T S
- Rocky Point, NC, USA