This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag(s) and Seat belt tensioner failed, and yes, the vehicle is available for inspection upon request. I was in a full frontal collision at 45 mph, the airbags did not deploy, and the seatbelt did not tighten or lock. I was thrown all over the truck and suffered several severe injuries, some of which may be permanent. RAM was notified and had stated everything was fine with the truck. But after detailed inspection by the collision center, they disagree and feel there was a malfunction. The insurance company after visual inspection also feels there was a malfunction. There is substantial frame damage, and the front of the truck was crushed. There were no warning lights or symptoms of failure previous to the incident.
My vehicle had issues in which all safety features have been turned off in the truck in June of 2022. Two dealerships have determined that it is a module but Ram has not been able to get the part now going on 5 months. Airbags, Lights, Safety features are all not working. I have tried to escalate but no response. I keep being told month after month that this will be corrected but still nothing. This is a major concern as this is a vehicle that has to be used and yet it is completely unsafe.
I was in a high speed rear end collision. We were at a red light and hit from behind approximately 45-50 mph. The air bags did not deploy and the drivers seat belt failed to latch. The passenger seat back latched
While driving the airbag disabled light, driver seatbelt sensor and auto park disabled light came on. This has been a recurring issue since my purchase in February 2022. I believe this is a safety issue because the airbag may fail to deploy in the event of a collision. The vehicle will be inspected by the dealership it was purchased at on 6/21/22.
about half a year ago, i noticed the seat belt didn't retract properly, and on occasion, it would lock me into the seat preventing me from moving even though there was no reason for the belt to lock. then a airbag light illuminated on the dash a few weeks ago, on the same day that i was standing still at a traffic light, and i tried to reach for a folder on the passenger seat, when the seatbelt would not allow me to move. So i made an appointment with the ram dealer. they just inspected and tested the truck. The dealer just told me it had something to do with the front outerleft seatbelt assembly. They say the ohms is low and the airbag will not deploy and the seatbelt may not work unless the entire assembly is replaced. I was told this is not covered under warranty, not even the extended warranty i purchased. the car is less than 3 years since delivery, and has 52900 miles on it. I can't believe such a safety issue would not be covered. I believe any car manufacturer should sell a vehicle that has a reliable safety restraint and airbag system, don't you? They tell me the part number is (mopar) #5kp971x9ag
- Peoria, AZ, USA
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The contact owns a 2019 Ram 1500. The contact stated that the center display screen failed to turn on upon starting the vehicle or while driving. The contact also stated that the rearview camera failed to activate while the vehicle was in reverse. The contact stated also that the forward collision chime would engage while driving with no vehicles nearby. Additionally, the contact stated that the check engine warning illuminated intermittently and the engine made abnormal sounds while depressing the accelerator pedal. The contact also stated that the RPM was malfunctioning. The contact then received notification of NHTSA Campaign Number: 19V407000 (Air Bags, Seat Belts) which the dealer associated with the failure. The dealer completed the recall repair dealer however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Water leaking into roof from unknown source. Creating musty smell (mold). Concerns are: 1. Mold risk to consumer health. 2. Airbags/sensors being affected by water infiltration. 3. Potential electrical hazards associated with water infiltration.
on January 1/23/2022 my vehicle was traveling at a speed of approx. 35mph in wintery conditions. A vehicle failed to stop at a stop sign and slide into the road way, and my vehicles front end collided with the side of their vehicle. All of the other vehicles air bags, front and sides, deployed. None of my airbags deployed at all. The vehicle had significant damage and was a total loss. The highway patrol, tow truck driver, the EMS, the Insurance adjuster, and the body shop all said "I can't believe your airbags didn't deploy". My VIN number does indicate a recall related to airbags, but indicates it was fixed. I feel there was definitely an issue that prevented them from deploying. The people commenting are experts as they respond to accidents of this nature as a career, so I feel their opinion warrants an investigation in this matter.
My wife was in an accident where she hydroplaned, struck center barrier cables, went head on into a guardrail and was flipped 180 degrees and not a single airbag deployed.
On 2-23-21 my service airbag system light, service antilock brake system light, service electronic stability control light, ABS light came on and cruise control stopped working on my 2019 Ram 1500. The truck is under warranty and the dealership is making me drive my vehicle because they dont have the parts to fix it.
The contact owns a 2019 Ram 1500. The contact stated that while driving at 40 mph, he had missed a left turn and drove 300 ft off of a cliff and nose dived into an embankment. The contact hit his face on the steering wheel and was knocked unconscious. The air bags did not deploy upon impact. An ambulance was called and the contact was rushed to emergency room where he had an emergency surgery for a broken back. Police did arrive on the scene; however, the contact was unaware if a report was filed. Due to the failure, the vehicle was towed to tri lakes Ford(180 state hwy F &, 65, branson, mo 65616) where it was serviced and repaired without the contact's knowledge. The vehicle was returned to the contact once he left the hospital. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was approximately 27,500.
I was in the left turn lane waiting to turn when I was struck by another car at about 40 mph. His air bags were deployed but my airbags did not deploy. I was hit and had damage in the front center to the drivers side front clip, even my door was a little hard to open.
On 11/20/20 my Ram truck was hit on the right front corner and totaled. We were at a stop light and just started to complete a left hand turn on a city street when the other driver ran a red light, he was issued a citation for running a red light, and was "probably" speeding. We were in a 35mph zone. The air bags failed to deploy. I contacted Chrysler and this is part of their conclusion. "the conclusion of the investigation is that the rate of deceleration necessary to activate the air bag system was not present during this accident. A information regarding the air bag system may be found in your owner's manual. For additional facts, you may also want to visit NHTSA website: Https://www.NHTSA.gov/equipment/air-bags. in other words any time you are hit and don't have advance warning where you can take your foot off the accelerator the air bags will not deploy because you can't decelerate. If you don't see the accident about to happen, why would you take your foot off the accelerator and slow down??. this conclusion makes no sense and looks to be an easy out to try and avoid any perceived problem with their air bag deployment system. Thank you
Truck air bags did not deploy under a side impact by an other pick up truck. This happen when making a complete stop indicated by a stop sign in the city street. The car was in drive waiting for trafic to clear to proceed crossing the street. When an accident happen just in front, and one of the cars involved crash on my truck. The impact move the truck toward the side walk and stoping at the curb.
Tla* the contact owned a 2019 Ram 1500 classic St quad cab. The contact stated that while driving at 62 mph and towing a camper trailer, the vehicle shut off while switching lanes without warning. As the vehicle shut off, the vehicle proceeded to drift towards the right of the highway and hit the highway shoulder. The vehicle then flipped over on its head and the camper flipped over on its left side. The front and passenger air bags did not deploy upon impact. Fellow motorist who witnessed the accident assisted the contact and broke the front passenger side glass and removed the contact and her father from the vehicle. The authorities arrived at the scene and the contact and the passenger were treated by the paramedics at the scene but did not go to the hospital. A police report was filed. Both the trailer and the vehicle were totaled and towed to an independent tow yard. The manufacturer was notified of the failure and an inspection on the vehicle was performed. The contact received an edr report from the manufacturer but no statement was given as to what was the cause of the failure. The failure mileage was 27,093.
The contact owns a 2019 Ram 1500. The contact stated that about a year ago, the vehicle was involved in an accident where he T-boned another vehicle that was turning in front. As a result, the vehicle spun three times but the air bags failed to deploy. There were no injuries sustained. A police report was filed. The insurance Agency company towed the vehicle to an independent mechanic, who repaired the cosmetic damages. The contact then turned on the vehicle and all warning lights on the dashboard failed to illuminate as the dashboard becomes dark to the point where the contact can't see. The contact also stated that the rear windows worked however, the driver side and passenger side windows failed to operate correctly and the 4 way flasher warning light that illuminates on the vehicle or works properly. The vehicle was taken to the dealer (tri-star motors 2 superior way, uniontown, pa 15401) where the technician was unable to duplicate the issue. The vehicle had not been repaired. The manufacturer was contacted and had someone inspect the vehicle but the failure was unable to be determined. The failure mileage approximately 150.
A D V E R T I S E M E N T S
- Franklin, TN, USA