This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2 cracks in the window frame above the rear sliding window have appeared. The truck was parked in my driveway. There was no incident that would have caused these and they appear to have formed on their own. I fear that there may have been leaks or will be leaks as other owners have experienced.
Water enters vehicle through rear window. Stress cracks form in plastic frame of rear window. These then crack and water gets in vehicle can causes mold to grow. Ram replaced window and the new one already had stress marks on them. This is am ongoing issue that needs to be taken care of.
Vehicle has a "shimmy" at highway speeds, several dealerships have inspected the vehicle and agree that there is a "shimmy" but cannot find anything wrong with the vehicle. Tires have been balanced, replaced. Nothing makes a difference.
I was backing out of my driveway two days ago and the truck switched to the park position on its own while I was reversing and it would not get out of the park position even after I pressed the brakes and I tried to move the shift knob, so I was stuck in the middle of the street for five minutes trying to get the truck to move to the reverse position again. Today, I was driving to the store and the truck switched to park position on its own and came to a stop while I was driving. The engine was revving up and I pressed the brakes to switch it back to park and it would not let me switch. After a minute I turned the truck off and turned it back on to try and put it back in the drive position so I could get out of the middle of the road. Can someone please help with any information, I'm afraid that this will occur again and cause an accident.
Both sun visors brackets break and causes the sunvisor to fall in front of the drivers face when you hit a bump blocking your vision. Both sun visors brackets that screw into the ceiling break loose inside the bracket and causes the visor to fall down vertically blocking the drivers vision. In taking the vehicle to the dealer, they had to backorder the item (30 days backorder) this might be a clue that this is a common problem.
Touchscreen controls for radio, climate, and all other controls do not work properly. Any and all elements of touchscreen will power on and off from ac to heat to radio stations to random phone dialing. Also the vehicle will shut down while driving as if the gear shifter has been placed in neutral. Truck will not accelerate and remote start doesn't work either. Left rear passenger window seal near bed of truck also leaks water when it rains.
I am wanting to file a claim on a 2019 Ram 1500 for a defective rear window. This is a known issue that fca has refused to acknowledge or resolve. The rear window frame is weak and cracks around the rear sliding glass. With these cracks, there is potential for water to leak into the cab of the vehicle. There are also issues with cracks and leaking around other areas of the rear window frame. This may be due to a faulty seal when manufactured. My fear is that this will cause mold to develop behind as well as on my rear seats causing potential harm to not only my vehicle, but myself and family. I also do not want potential damage to important electrical components that are located behind and under the rear seat. My truck is out of warranty, and I understand that there isn't much fca will do, I just hope that pressure is put on them to improve and develop a better design to prevent this issue. I would also like to see fca extend an olive branch so to speak to the customers who have this issue by either replacing the part, or covering a portion of the repair cost for those that are in or out of warranty.
My rear window upper trim cracked and started leaking on my 2019 Ram 1500(new body style). I took to my local dealership and after it sat out in the weather for 3 weeks and had extensive water intrusion to the point of so much moisture in vehicle the windows would condensate on inside, I decided to take to the dealer I purchased at. Issue is still not resolved 1 month later. Nobody seems to care or listen to my concerns. Not to mention how much water damage do I have at this point??
Transmission would not come out of lower gear while driving on city street. Had to pull off street, put into park then back into drive then it seemed to function normally again.
Third brake light rear window leak and plastic black trim is cracked on both sides. Causing water damage to the backside of my seats and I don't want any electrical to get shorted out by the water damage. It's been declined for warranty repair at Plymouth Dodge dealership. Have many other friends with the same issues and had him warrantee fixed by dealer.
Rear window has began to crack from the inside and a lot of water comes in to the rear. My seats get wet and also the carpet of the truck. Starting to smell and might have mold. The headliner also gets water. My concern is that it may build up mold throughout time. Fca is unwilling to replace the window outside of the bumper to bumper warranty even though this is a major issue for the 5th generation Ram and there are many others that have come across this issue. They have also knowledge of this and have sent out a letter to their service teams (see picture). The water can come in when left outside during a rain storm or simply going thru the car wash. Any water that hits the roof of the truck and goes to the back will eventually make it through the rear window crack and inside the truck.
Rear window plastic cracked/leaking when raining or going through a car wash. Dealer fixed 3rd brake light and resealed antenna but window still leaking headliner and seats get soaking wet I have a video of this happening but it won't let me upload
I purchased a 2019 Ram 1500 in June of 2019. In October of 2020 I got into the truck as I have done for over a year and started it up. As I put it in drive and begin to take my foot off the brake, the truck would auto-shift into park and cut the engine off. This continued to happen over and over again as I kept trying to put the truck in drive and go into motion. It even did it while trying to put it in reverse. I lmade sure all doors were shut, seat belt on, no E-brake and nothing was lit up on dash. The truck simply would not engage into drive and it was not user error. I had Ram road side assistance tow the vehicle to a local certified dealer with Ram technicians. This was on 10/16/20 and the truck was in the care of the Ram dealer until 10/19/20. They informed me that they could not replicate issue I experienced. I then took back possession of the truck. On 11/12/2020 I drove about a mile from my residence put the truck in park while running into a store. I drove the truck about 900 feet and the truck auto shifted to park while I was at speeds of 30mph. The enigine cut off and the truck had to come to a complete stop before I was able to turn it back on as if I would if the truck was stopped. I pulled over and began driving again for several hundred feet. Again the truck shifted to park on its own while driving speeds of 30mph. This happened two more times before being able to return to my residence and call for a tow. The car was towed to the same dealer and in their notes. The tow driver experienced the truck turning off on him while trying to back it off the truck. The dealer had the truck for several days but told me they could not replicate the issue which has now been experienced by me and the tow driver. Again I go back and take possession of the truck which is now more concerning because it is happening while driving and they can't fix it.
A D V E R T I S E M E N T S
- Haslet, TX, USA