This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear window frame cracked. Water leaks into the interior. The window could fall out while traveling and create a road hazard or strike a vehicle behind me. It is a known issue as Ram has updated the part to correct the problem, but refuses to replace due to vehicle being 2 mos out of warranty and only 15k miles.
1. Rear glass seal failed as a result of manufacturer defect allowing water to leak into back of passenger compartment, just below the airbags in the rear/roof of the cab. 2. Concern is that increased moisture inside the passenger compartment may impact the functionality of air bag or other electronic systems. 3 & 4. Rear glass was inspected by the manufacturer and replacement was recommended. Defect with rear glass seal/cracked window frames is documented in MOPAR Technical Service Bulletin (TSB) 23-016-21. This is a known issue to the manufacturer. 5. No warnings other than moisture build-up on the windows inside the passenger compartment and a saturated back seat and carpeting after wet weather.
I have had radio issues since Mid 2020 on my 2019 Ram 1500 Laramie Longhorn. I have gone to the dealer and they have updated the software. It was good for a short, SHORT, time and then the issue continued. At the end of November of 2020, my battery went bad for a second time. I took it in to the dealer because the radio was not working again and this time they ordered a new radio. The maps system would show my 250 miles to the East Southeast. I live in Wichita, KS and it would have me in a field outside of Tulsa, OK. The radio would display also the same message that -??dive not supported-??. I finally got a replacement radio and the maps worked but the display immediately went back to -??device not supported.-?? I went back into the dealership and they contacted Mopar once again and the service person told me that an update was coming in the spring of 2021. I have contacted the dealership and -??US Customer Care | uscustomercare@fcagroup.com" by the installed help system multiple times and I have received one replay but was told at each phone contact that someone would be contacting me to followup. No one has ever returned a call for a follow-up. I would like my radio back and to be able to use it like it was purchased to function. It is a distraction to use since it also controls the air conditioning and the heat functions as well as hands-free for my phone. Please look into this matter and PLEASE keep me updated on it. It is a hazard and needs to be repaired properly
5.7 2019 Ram 1500 Rebel with MDS engine stop with low MPH and turning onto oncoming traffic. I was not accelerating, nor applying the brake. Just slowly rolling into a left turn. It has happened about 4 times and usually during a U-turn. Only two options to get it out of condition during oncoming traffic!!! 1) Engine dies, apply the brake, shift to park, release the parking brake, shift to drive 2) While still rolling in turn, engage/turn the shifter to neutral and lightly touch the brake pedal, the engine will start, then shift into drive
- La Vernia, TX, USA
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Instrument cluster panel has been intermittent for some time and eventually is now blank. It is a safety hazard since you cannot get any information about tire pressure, oil pressure, and other information.
The instrument cluster in the vehicle providing all information to the driver does not work properly. When the temperature is hot outside or the vehicle is in direct sunlight for extended period of time it will not come on. This I lose all safety alerts, as well as odometer readings and other standard readings.
Rear tailgate opens randomly while driving. Tailgate has power locks. Vehicle has short bed. Luckily my cargo has not fallen out but this could be a safety issue for people behind me or cause damage if I-??m hauling a trailer.
This truck makes a grinding or rubbing sensation when turning and when turning and breaking. The sensation comes from the steering column and vibrates through the steering wheel. It is audible as well. Obviously, this is a concern not only for me any my occupants, but for others on the road way as well as I do not know what is causing this rubbing or grinding. This vehicle has been checked out by my dealer and they do not know what is wrong with it, although they were able to experience the problem for themselves. They also informed me that this is a known issue and that Chrysler is aware of the problem as there are many other trucks like mine with this defect. This issue started very sporadically and has continually gotten worse.
The vehicle comes with a safety feature that automatically locks the doors when you reach a set speed, I believe it is 15mph. On several occasions, I, as well as two others that I am sure of, have had their arm on the door when the window was open and when the auto door locks engaged, it pinched us, and on three separate occasions, left bruises. I contacted Ram and their independent reviewers said there was no manufacturing defect. I agreed with that but told them that it's a poor design, and at least change the auto door lock feature to engage when the vehicle shifts into gear. Still not the best option but probably the easiest to just change the software. I currently have the auto lock feature disabled, but if this were to happen to somebody while driving, it could distract them long enough to hit something.
While driving all dash warning lights will come on, windshield wipers come on, power steering stops working, brakes extremely hard to stop vehicle. Warnings states do not turn off vehicle as it may not start again or go into gear. This has happened on two occasions. Have taken truck to dealer on both instances and am advised there are no issues. Last time this happened I took video of everything that was happening and provided to dealer.
While driving the vehicle shifted out of drive and gave a message stating to put the vehicle in to park and then shift to drive. This has happen twice and the dealership does not know why.
The car is off and the radio turns on by itself. While the car is in motion the airconditioner works occasionally (not very often) and when the ac goes out the power windows go out as well. The warning sensors on side do not work either.
Vehicle warning display on the speedometer isn't working. It's a 2019 Ram with 45K miles. It goes blank or won't come on. Without this display working properly, driver cannot see any warning such as, door open, tire pressure or any important warnings. The vehicle is drivable but the warning dash on the speedometer doesn't work.
The contact owns a 2019 Ram 1500. The contact stated his son was reversing the vehicle when the vehicle lost motive power and began to shutter when hitting a curb. No warning lights illuminated from the vehicle. The driver exit the vehicle and noticed a glare coming from underneath the vehicle, when the driver looked underneath the vehicle he saw fire coming from the underneath between the frame welds. The fire department came out and to extinguish the fire. No one was injured. A fire department report was filed. The vehicle was towed to a tow lot, then later towed to a local dealer olivia Chrysler center Inc (2135 w Lincoln ave, olivia, mn 56277 phone: (320) 523-2170). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 37,000.
While driving on April 15, 2021, stopped at a red light and car completely shut off and would not start back up. Tried jumping car numerous times but still would not start. Had car towed to dealer and car still would not start. Dealer can not diagnose what issue is and can not define why car cut off in the middle of traffic
I was driving on hwy 285 just outside encino nm headin East bound weather was snowing and road conditions were fair I was doing about 40 mph when I lost control of the vehicle due to the gas pedal breaking off I slid into the median hitting a reflector pole and that didn't stop I continued sliding onto West bound traffic colliding with a semi emts and torrance county sheriffs office arrived upon discovering about the gas pedal no one has ever heard of a thing like this before information was exchanged I was checked out high blood pressure went to er and I was okay nothing broken or bleeding inside very sore tho
When driving, RPM just under 4 and truck slows down abruptly X 2. today, driving on highway, cruise set, tapped brakes as I was nearing roadside construction, all of a sudden rpms nearing 4, truck abruptly slowed to 15mph. Pulled over on side of road X 2. error msg 'shifter autocorrect active' the second time. The truck remained in D until turning it off. I turned truck off @ this point hoping I could drive rest of way home. It seemed to fix/reset itself. This is now twice this has done this. I am taking the truck in to be looked at tomorrow. This is not safe for myself, my family or even fellow drivers. I would have had video but I was nervous on side of highway with narrow pull off with semis barreling past me.
A D V E R T I S E M E N T S
- Bristol , VA, USA