This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have an open recall on my vehicle. I took it to my local dealer, boulder Ram, and they refused to service my vehicle because I did not purchase it from them. Shouldn't any authorized dealer be required to repair a vehicle with an open recall? I have a call into fca but they have yet to respond.
To whom it may concern, in May 2020, I rented a 2019 Dodge Ram to facilitate a move from Illinois to Florida. 8 hours into the journey, the vehicle erupted into flames, nearly killing my son, fianc, myself and our puppy. Fortunately, someone driving behind us flagged us down when they noticed black smoke coming from the vehicle. We were able to safely escape, called 911, then had to watch as all of our personal effects and some valuables were destroyed by fire. That was on May 31, 2020, inspections were performed on the vehicle, with Ram being one of the parties involved in the inspection process. Unfortunately, the inspectors were unable to definitively say what happened, although they theorized that the rear, drivers side caliper may have seized up, resulting in the fire. Either way, nothing we could have done differently. While I am relieved that we were able to escape harm, it's upsetting that all of our keepsakes, personal effects and some valuables were destroyed. To add to the heartbreak, we have yet to hear from anyone acting on behalf of Ram. Considering the near miss we suffered, I would think that Ram would show some compassion and reach out to us. Very disappointing, I will never purchase a Dodge affiliated vehicle (again) in my life.
Sudden loss of engine oil due to engine mounting bracket breaking away from frame causing engine to drop puncturing the oil filter. 7 quarts of oil pumped out all over the hot exhaust and onto the right front brake assembly. When I saw the smoke I slowed down and tried to get to a safe stopping point off of the highway. By the time I got there the low oil pressure indicator came on. When I finally came to a complete stop oil was everywhere under and on the vehicle.I shut the engine off and got out thinking it may be on fire. Thankfully it was not. I also hope there is no engine damage. I called the dealer and had it towed to there shop. I was informed there was an incomplete weld on the frame bracket causing this failure. This sounds like a manufacturing defect to me! I, am not happy with the repairs the dealer is proposing. This truck is 2 years old and has 18,000 miles.
While I was driving my truck, the panoramic sunroof shattered. The cover was closed during this time. I was driving approx. 35-40 mph, with the temperature around 85-90. I was driving straight on an open road with no vehicle in front of me. There were no other debris from the vehicle, except for the shattered glass. I brought the vehicle to the Ram dealership where I am waiting for repairs. At this time, the dealership is not saying whether it will be covered by warranty or if I have to pay out of pocket.
The air dam will not extend down after reaching the required speed, thus throwing a cel. Believe the motor is sticking or gasket/seals are dried and won't turn the shaft to release the dam.
- Baytown, TX, USA
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The first issue was the airbag light came on when starting and stayed on since and the app said airbag may not deploy. The dealer said in Mar it was safe to drive. In April the truck while engaging the cruise would speed up above cruise set or just turn off without breaking. Now no cruise at all and I am disabled so it would be nice to have that feature for long drives. I called again they said I was welcome to call hq. Now not even a month later I have no horn while driving and needed it. This is the last straw. How is this safe with no airbags or a working horn?
Vehicle airbag lights on startup stayed on. Dealer said ok to derive even though app said airbag a may not deploy. Issue sounds like the same issue as 2018 Ram. Less than a month later the cruise control would speed up or turn off while engaged. When all of sudden it stooped working. Disabled..this is a necessary feature on a longer trip. Lastly about 3 weeks layer when I needed the horn, it too stopped working. 2 safety issues and its ok to drive.
There is a horrible roaring sound when you get up to around 50-70 miles per hour and slow down or speed up. It will be constant at times and come and go at times. Talked to the service man at the company said there were constant complaints on this he knew exactly what it was but wouldn't say to me. Is this a recall of some sort on these trucks if so I need to know im not going to pay for this due to this vehicle under warranty and just buying it. I am always driving on the road when this happens.
The door locks have hurt me twice now. The ledge of the door is a totally normal place to rest your arm. Once we get going they automatically lock and pinch the heck out of me leaving broken skin and bruising.
Loose rear suspension. Creates a wobble that increases with speed. Vehicle seems unstable. Been to multiple dealers and they say tires are out of line. I have paid for eight wheel alignments and the problem has been constant since I purchased the vehicle.
Mild to extreme vibration from rear of the vehicle but not limited to the steering wheel seats and gas pedal at any speed but worsens as speed increases. Was told after multiple visits to dealer that everything is within spec. And they will no longer pursue the issue further. Filed lemon law claim and was awarded compensation and was allowed to keep the vehicle. In my opinion the vehicle is progressively unsafe to drive and there are hundreds of complaints on the same subject throughout multiple forums (over 932 pages on the one I am a member of alone) and we are all being told the same line..flat spots on the tires..we don't warranty tires.
After remote starting the car for a few minutes, I got in the truck and hit the start/stop button and reversed out of my driveway. As I backed out on to the street, the engine shut off and the car shifted itself back to park. I started it again and after a couple of seconds, the car turned itself off again. This happened about 10 times. Finally it stayed on and I drove 6 miles to work. When I got to work, I hit the start/stop button to turn it off and it would not turn off. After a couple of minutes, the car turned off by itself. I started it again and it turned off after a couple seconds. After a couple more times it finally it stayed on for longer than a few seconds but would not turn off with the start stop button. I had it towed to the dealership.
Leak in ceiling head liner wet and discoloring radio screen died twice. Has shifting problem from 1st to second sometimes want my old truck back please
First, while driving, the vehicle seemed to slip out of gear. The next day I drove approximately 15 miles to work and while trying to park the vehicle automatically shifts to park (P). Then while trying to engage the vehicle in drive (D) or reverse (R) the auto park system is activated and the car is unable to move. I suspect it is a faulty transmission problem. 2019 Ram 1500 was purchased new (with 28 miles) on 23 October 2019.
While stopped at a red light vehicle started accelerating while break peddle was engaged. Vehicle continue accelerating with heavy break paddle application. Acceleration continued to the point of tire screeching and smoking moving vehicle into intersection. Vehicle was stopped by shifting into neutral and shutting off vehicle. Vehicle would not restart till third attempt. Vehicle was then moved to safe location and towed to dealer. Vehicle has been in shop for 6 days with no resolution. Incident occurred in a downtown location with heavy vehicle, pedestrian, and bicycle traffic. Had it been as less experienced or less attentive drive this incident could have proved fatal. I will not be driving this vehicle until issue is identified and a solution provided. Vehicle is two months old with less than 5000 miles. Consumer stated dealership could not find any problems with the vehicle.
My vehicle has been in service for over 6 months. They are unable to figure out what is wrong. My Ram constanly makes a banging noise while driving. They changed the entire front end and the noise continues. Also have a mildue smell and pictures of water leaking down the inside of the windshield. Opened a case with fca they refuse to buy the truck back
The gear shifting mechanism/transmission is faulty. I place my truck into park upon coming to a stop, and my truck rolls away with me in it. This happens intermittently, and could not be repeated at the dealer when I took it in for service. I was told to buy a wheel chock to use to keep it from rolling away.
I pulled into a car wash bay at a car wash in mercersburg pa I hand washed the exterior only. When finished I started my truck and the engine raced like full throttle. I turned it of immediately. I let it set a few minutes tried starting it again it did the same thing full throttle. I turned it off immediately. Called shively motors in chambersburg, pa for help and assistance. They gave me a number for a tow company they towed my 2019 Ram 1500 4WD truck to that dealership. It is January 28, 2020. The vehicle was stationary inside a car wash bay. I had not had any issues like this before, first time. It scared me.
12' screen goes black.I frequently and randomly. Sometimes turning ignition off reset the screen, sometimes it does not. Them a few minutes or hour later the screen turns on. I am able to adjust some of the heat and fan settings with the screen black. Any other controls of vehicle functions or selections are 'inop.' This condition occurs when the vehicle is stationary, at start-up. The condition has occurred 3 time when in motion on any street or highway (speed)
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- Longmont, CO, USA