This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Water (rain, car wash, etc) is leaking through the rear power sliding window and into the vehicle and damaging the interior (headliner, seats). This is a known issue by Ram/fca and they have not recalled them yet. This can be a safety issue when driving. I'm also concerned that if water sits inside of the liner can it cause mold to form" also can it short out any electrical to the window" when I noticed it happen to me the vehicle was parked.
The truck has been intermittently experiencing loss of power steering. This situation has been happening after I stop the truck. Has happened 2 times now. Makes it extremely dangerous to drive and or maneuver to get to a safety spot. Also when this happens, it loses lane, departure adaptive cruise control, assisted braking & most electronic safety features.
Instrument cluster fails to come on randomly. Begin driving with the cluster not working, sometimes it will finally come on with no notice or turn off without warning
- Douglasville, GA, USA
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For the second time in 3 months, while I was driving down the highway all my dash lights just came on and my truck started to accelerate on its own even with both feet off both pedals. Traction light, ABS light, parking light, throttle sensor light, and check engine light all stay on. (have picture and video) passenger side headlight also stopped working. Took to Ram dealership October I believe and they said PCM needed an update and they did that. Also replaced whole passenger headlight housing. Well yesterday December 15th same thing happened and I almost got into a wreck. Lights came on so I went to brake and pull over, nothing happened. Truck actually accelerated on its own from 40mph to 60mph. Took to dealership first thing this morning and they said they have no record of fixing any of these issues... wanted me to leave my truck for an unknown amount of time and but they couldn't get me a loaner or anything to get me to work. Said there was nothing they can do until I have time to leave it, pretty [xxx] so now im driving an unsafe truck on the highway to and from work. Kids and wife also drive/ride in this truck. (it wont let me upload the video) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Today 11-19-2020 Dodge Ram 1500 VIN#[xxx] is the 5th time that shifts on to neutral when on drive position. Took it back to demontrond Chrysler/Dodge in conroe Texas where I bought the truck dealer kept the truck for 2 days to find the problem [xxx] didn't find any codes or issues they released the truck back to me. I feel very unsafe about this truck after today 11.19.2020 with my wife after picking up kids from school almost got hit at intersection when truck shifted to neutral. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Steering- popping/ grinding noise when turning to the right. Slow turns in town and turns on highway ramps. Have taken truck to dealership with no resolution twice. Electrical- backup camera stays on after putting vehicle in drive. Computer-radio-phone resets itself every couple of weeks since I bought the truck with no fix.
Cars steering sticks to the left when turning left. Also, electrical system acts up at times. Mirrors start to tint, hazards go on and can't turn off, horn beeps randomly, and side vehicle alert comes on when no vehicle is there.
The check engine light has been on several times. I've dropped my truck off at crown Dodge of fayetteville and was told on two separate occasions that's everything was taken care of. Today 1 November 2020, I've purchased a brand new $200 duralast platinum battery and it's still being drained by some unknown issue. I received some help outside of the dealership and received the error code P1dr3. I told told that was a dealership code and I would have to return the vehicle to get it resolved. This will be the third time in a months time I would have to be without my vehicle. The first time this is happened I was driving 40-45 mph and the truck completely shut off!
The contact owns a 2019 Ram 1500. The contact stated that the instrument cluster failed intermittently. The contact was unable to view the tire pressure, the oil pressure, the cooling temperature information. The vehicle was taken to an independent mechanic to be inspected. The mechanic inspected some unknown wires, cleaned the wires but, was unable to locate the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and the contact was informed that the warranty had expired. The approximate failure mileage was 29,900.
While driving multiple dashboard warnings appeared and the power steering abruptly failed. Brought into dealer for diagnosis and repair. I was informed by the dealer the problems were corrected, these issues were apparently cased by bad ground connections, as per dealer. Four days later I again had the same problems.
After a 350 mile trip I parked the truck in the driveway the next day it was dead. This has happened 3 separate times. The dealer has had it for two weeks this time, 5 days the first time and 5 days the second time. Ram is doing nothing to solve the issue. Please help.
The contact owned a 2019 Ram 1500. The contact stated while driving about 70 mph on cruise control, there was a strong burning odor and discovered through the rearview mirror that there was black smoke coming from the vehicle. The contact stated he pulled the vehicle over and got out the vehicle. The smoke was coming from the hood and the fire was visible under the vehicle. The police came to the scene and a police report was filed. The fire department came on the scene and extinguished the fire. The vehicle was towed to towing lot where then the insurance company towed the vehicle to an unknown location and deemed it destroyed. The manufacturer was notified of the failure. However, no assistance was offered. The failure mileage was approximately 15,000.
Vehicle fails to start without any notice or apparent indications of a potential issue.I had someone use a code reader and got the following code P1df3... I checked Ram forums and this is a common malfunction. Without warning something drains the battery. No one knows what will fix it yet.
The contact owns a 2019 Ram 1500. The contact stated that about a year ago, the vehicle was involved in an accident where he T-boned another vehicle that was turning in front. As a result, the vehicle spun three times but the air bags failed to deploy. There were no injuries sustained. A police report was filed. The insurance Agency company towed the vehicle to an independent mechanic, who repaired the cosmetic damages. The contact then turned on the vehicle and all warning lights on the dashboard failed to illuminate as the dashboard becomes dark to the point where the contact can't see. The contact also stated that the rear windows worked however, the driver side and passenger side windows failed to operate correctly and the 4 way flasher warning light that illuminates on the vehicle or works properly. The vehicle was taken to the dealer (tri-star motors 2 superior way, uniontown, pa 15401) where the technician was unable to duplicate the issue. The vehicle had not been repaired. The manufacturer was contacted and had someone inspect the vehicle but the failure was unable to be determined. The failure mileage approximately 150.
2019 Ram 1500 instrument cluster display going blank, starting out going blank when parking outside in heat and humidity it would come back when truck cools down inside. August 19 2020 I took it to the dealer to check it out. They said instrument cluster needed replaced and order one. They told me it would take three weeks to get. Call dealer Sept 12 and they have no ideal when they will get it. I have been driving since August 19 with no instrument cluster it has not work at all. See this as safety hazard.can not see alarms, mileage, oil pressure, water temp, or any alarms, had alarm yesterday for about thirty minutes while driving. Took about 20 minutes to figure it out was a sensor.
Driving truck and check engine / warning light came on stating that stop / start system unavailable service needed. Contacted dealer and took in for service. By the time I took it back to the dealer the system reset and warning was no longer in system logs. Dealer stated that since warning was not active in system they could not check message and therefore could not repair. Same issue occurred 2 weeks later and resolved itself again. I am now driving truck with out using the start / stop system.
While backing up to a trailer to hitch to it I was using the reverse camera in the stereo and I heard a pop and the stereo shut off along with the screen for the camera. This is the second time that this has happened with this stereo. I just had the stereo replaced in April for the same issue and I was told that it was a programming issue with the system. Will be contacting the dealer to have this stereo checked out again.
2019 Ram classic big horn. It's been quite a journey with this truck. First, about a month after I bought it (Feb 19) I noticed the bed was a couple of inches to the left of the cab. Turns out, it was the cab needing adjustment not the bed. Drove it for a year fine. 2 months ago I attempted to start and it was dead. The interior lights would work but it would not start'not even try to turn over. I disconnected the neg battery post and waited a few minutes, hooked it up and it started. Drove it for a couple days then, backing out of my garage it died'while moving it just died. It was on the way to the dealer for some warrenty paint repair so I figured I'd disconnect the battery again and drive it over. When I opened the door the alarm went off. Nothing I could do to turn it off. Could not turn the key to off and could not get the key out of the ignition. Pushing the buttons had no effect. Disconnecting the battery silenced the alarm. Had it towed to the dealer. They tried for two weeks to fix it. They changed the ignition module, and it didn't' work. They reprogramed the keys and it didn't work. They reprogramed 1 another new, different key and it didn't work. They programmed two new different keys and said that fixed it (makes no sense why the second key would help). It also doesn't make sense how the key fob malfunction would cause the vehicle to die when it's running. Picked up the truck and drove 200 miles. Then the next day it died while driving straight at 30 mph, in the middle of an intersection. They clearly don't know what's going on with this thing and won't pay to tow it back to their shop. They want me to send it to a local small town dealer, 4 hours from home. I can barely get them to return my calls. The service rep says all they can do is have it towed to the closest dealer.
A D V E R T I S E M E N T S
- Lake Charles, LA, USA