This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When vehicle shifts to reverse the side mirrors tilt down to show parking lines. When the vehicle returns to drive, the mirrors tilt up back to the factory reset position rather than the position previously set by the vehicle operator. The driver may not notice the mirrors are misplaced until they are on the road. This is a safety issue. The driver has can reasonably expect the mirrors to return to the previous position. All other cars with backup mirror tilt return to pre-set position. I have contacted Ram and they claim this is the intended function of the mirror / electronics. My local dealer confirmed that Ram says this is correct function and that the safe return of mirrors to pre-set position is only available with a higher luxury trim option.
Truck was in motion on a city street at 40mph. Approached a stop light and the warning lights on the dashboard started going off (all of them). The windshield wipers went on and off by themselves, blinks didn't work, hazards didn't work, the RPM and mph gauges kept going up and down. The brakes didn't work so I had to use the emergency brake to stop. Pulled into a parking lot, shut the vehicle off, waited 5 minutes and started it up again. Same thing happened. Shut the vehicle off and waited 10 minutes, started it back up and this time only the check engine light came on. I made it home 2 miles down the road. The first business day available, the dealer came and picked up the truck. It has been with the dealership for the week. The called the other day and said something is wrong, they are unable to start the vehicle up now. They are waiting for an engineer to review it from the manufacturer.
The dash lights go out and this makes the instrument panel very hard to see, even when backing the camera also goes dark, this happens when the vehicle is in motion and when not in motion. The cruise control does not always engage when the cruise is on. This happens while driving the vehicle. Obviously the back up camera when backing. In motion. This is not a one time thing it happens off and on when in the vehicle. I do not have any pictures as I am usually driving when it happens.
I would have selected other issues above but it only allows three. Driving with family on vacation when all electrical on dash starting going crazy. Every light on dash was flashing, gauges were bouncing all over, hazards wouldn't turn on, loss of power steering, loss of brakes, wipers sped up, transmission trying to shift gears, airbag lights were on, transmission slammed in to park once vehicle was under 5 mph, and shut itself off. Had to have vehicle towed to york Chrysler in crawfordsville, in. This was on Thursday July 30. I had taken vehicle to bosak motors in merrillville, in on Friday July 24 due to same issue and was told they couldn't find the issue. I managed to videotape the issue while it was happening. I also looked online and found a couple videos of other Ram 1500 doing the same thing.
- Kouts, IN, USA
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During slowing down to a stop the transmission downshifts usually from 2 gear to 1st gear and surges forward. Many times during this surge the transmission goes into neutral and the screen instructs me to shift into park and then back in to drive. It makes it dangerous if there is traffic behind me. The truck often surges when stopping and pops out of gear at once a month. Dealership said they addressed by updating drive train software. Since repair it has happened again and I took to another dealer and they state they can't replicate or know how to fix it.
The information system in the instrument panel does not work or works intermittently. I took it to the dealer and they said it would be a $1400 repair but the system started working again when the mechanic brought the truck around for me to leave. It has worked off and on since then. It's a very expensive repair and no guarantee it will not fail again. There seems to be no pattern of when the information system will quit.
While driving slowing down to make a left turn turn completely turned off. While still in drive was able to get to the side off the road everything was still on a.C. shut off but power was still on.
After remote starting the car for a few minutes, I got in the truck and hit the start/stop button and reversed out of my driveway. As I backed out on to the street, the engine shut off and the car shifted itself back to park. I started it again and after a couple of seconds, the car turned itself off again. This happened about 10 times. Finally it stayed on and I drove 6 miles to work. When I got to work, I hit the start/stop button to turn it off and it would not turn off. After a couple of minutes, the car turned off by itself. I started it again and it turned off after a couple seconds. After a couple more times it finally it stayed on for longer than a few seconds but would not turn off with the start stop button. I had it towed to the dealership.
Leak in ceiling head liner wet and discoloring radio screen died twice. Has shifting problem from 1st to second sometimes want my old truck back please
I was driving on I94 eastbound highway, I pressed the brake pedal to slow down for traffic then accelerated and the truck accelerated at full downpower. I lifted my foot off the accelerator, but the pedal stayed on the floor and the truck kept accelerating. I got up to 105mph in no time at all, then pressing on the brakes as hard as I possibly could so I didn't hit the vehicles in front of me. This slowed me down to about 60mph slowing the truck down enough to move from the far left lane to the far right shoulder, with the truck still at 5K plus rpms, I then was able to put the truck in neutral using the shifter knob. The vehicle then displayed the electronic throttle control warning light on the dashboard. During this whole time the accelerator was on the floor and the truck was trying to out power the brakes. I then powered off the vehicle entirely. I was then attempting to restart the vehicle to get myself off the unsafe shoulder of the highway and the throttle was still stuck to the floor and was ticking with error codes reading on the dashboard. I then turned the key back to the off position and had to wait over a minute in order for the truck to start so I could get off of the unsafe shoulder. This is a huge concern and I have stock floor mats in my vehicle. Component that failed was the electronic throttle control system. Took to Chrysler dealer stated nothing wrong with vehicle. I have video proof!
1) engine shut off while driving 70 miles per hour 2) nob shifter set on drive but does not drive until it feels like so, may take a minute or two and vehicle lunches 3)keys do not open, lock, or turn vehicle on 4) back up sensor's go off and vehicle auto brakes with nothing behind or in front of it 5) rear camera will turn on and will never shut off even after 2 hours of driving on the freeway 6) tire pressure sensor not working, all four
In October 2019, the uconnect system in my 2019 Ram 1500 began to malfunction. It started with gps coordinates being misaligned to my current location, but quickly progressed to malfunctioning in all aspects of the system. On December 30, 2019, the entire system failed, rendering a black screen and no ability to control the critical functions in the vehicle (maintenance, lighting, climate, or safety cameras). Without the uconnect system, it is impossible to modify any of the setting for the vehicle.
2019 Ram with 12" screen developed electrical issues with 5100 miles. The screen and other electrical items will work fine in the accessory mode but as soon as you start the vehicle the screen goes black and a lot of electrical issues begin. The defroster goes on high, the seat does not automatically go forward, the front windows do not work and the blind spot sensor will not work. With screen out you have no backup camera and losing the blind spot also causes serious risk of an accident. First dealer the truck was taken to could not solve the problem. I have an appointment with another dealer and hope that they can resolve these issues. I noticed online they have a problem with the unconnect and sirius radio but I don't know if this is associated with my problem.
My left rear led turn signal. Warning light on my dash came on. I investigated the problem and thought I would try to repair the tail light. I couldn't fix it due to too much electronics involved so I re assembled the tail light and made an appointment to see my dealer. I took the truck in and was told the warranty was voided because I took it apart to see if I could repair the light. They would not replace it. The reason I am writing is that the taillight failed. Why" it was never investigated, only told me I was not allowed to be repaired under warranty. I would have to pay. However if the light failed on my truck, why? did it fail because of other things wrong., is it a safety issue I say yes. Please let me know what you think or advise. The tail light is brand new and I think an investigation into tail light failure as to why mine failed" thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
This incident has become more prevalent. It began about two months ago as what I thought was something stuck in the grooves of the tires. But as it began to occur more and more regularly I felt it was time to try and get some help with the problem. While in motion, when I remove my foot from the gas pedal and it is not pressed and truck begins decelerating, at approximately 45 to 50 miles per hour a drone/hum will begin within the cab of the truck. If I do not press the gas pedal or roll down windows the drone/hum will get louder and more pronounced. If it is not eliminated, the drone/hum will increase in decibels and actually become physically felt within the truck. Since the sound almost seems to resonate from the speakers, I have tried unplugging the anc (active noise cancellation) device under the driver's seat. While this does stop the radio speakers from playing any music, it does also seem to prevent the drone/hum from occurring. The truck was purchased in early June of 2019 and currently has about 12,500 miles on it. There has been no customization or alteration of anything on the vehicle.
The rear center brake light apparently leaks into the cabin. This is a common 1500 2019 problem. It leaks into the ceiling surrounding air bags and other electronics. How is this not already recalled" it leaks constantly so how can one tell when it occurs"
12' screen goes black.I frequently and randomly. Sometimes turning ignition off reset the screen, sometimes it does not. Them a few minutes or hour later the screen turns on. I am able to adjust some of the heat and fan settings with the screen black. Any other controls of vehicle functions or selections are 'inop.' This condition occurs when the vehicle is stationary, at start-up. The condition has occurred 3 time when in motion on any street or highway (speed)
Crossing a busy intersection, my truck stalled in the middle of the intersection for no apparent reason. Was eventually able to restart it, but stalled again after approximately two minutes. Has been at cole Chrysler since 9/5/2019. Dealer says it may be the battery associated with the hybrid system. That part has not been available for two months, and there is no estimated time it will be available. After it is replaced, there may still be another problem.
A D V E R T I S E M E N T S
- Charlottesville, VA, USA