This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had radio issues since Mid 2020 on my 2019 Ram 1500 Laramie Longhorn. I have gone to the dealer and they have updated the software. It was good for a short, SHORT, time and then the issue continued. At the end of November of 2020, my battery went bad for a second time. I took it in to the dealer because the radio was not working again and this time they ordered a new radio. The maps system would show my 250 miles to the East Southeast. I live in Wichita, KS and it would have me in a field outside of Tulsa, OK. The radio would display also the same message that -??dive not supported-??. I finally got a replacement radio and the maps worked but the display immediately went back to -??device not supported.-?? I went back into the dealership and they contacted Mopar once again and the service person told me that an update was coming in the spring of 2021. I have contacted the dealership and -??US Customer Care | uscustomercare@fcagroup.com" by the installed help system multiple times and I have received one replay but was told at each phone contact that someone would be contacting me to followup. No one has ever returned a call for a follow-up. I would like my radio back and to be able to use it like it was purchased to function. It is a distraction to use since it also controls the air conditioning and the heat functions as well as hands-free for my phone. Please look into this matter and PLEASE keep me updated on it. It is a hazard and needs to be repaired properly
The instrument cluster has stopped working. I am no longer able to view things such as speed, tire pressure, oil life, warning lights and signals and more. This was functioning properly when I bought the truck but recently has gone blank for days and then came back on. It went out again about 5 days ago and has been out since. I have researched he'd online and in message boards and have seen many other cases of this happening with other Ram trucks.
The instrument cluster screen in the driver dashboard has gone completely blank. You cannot see the mileage on the truck or any of the information about the truck. I went to dealer who quoted $1300 to replace the screen. I was on the highway going 65mph when the screen went completely blank and I had no control over the cruise control. Luckily I was able to get the truck to stop. My concern is that when these screens go dead and you are using something like cruise control, you no longer can see anything happening in the vehicle when the screen goes dead. Ram has refused to fix the problem for me. This all started after I did an over the air update and it bricked my dashboard screen afterward.
The headlights will flicker. Coming off a stop the parking break would flash as a failure and not available. Goes on and off along with a few lights on the dash.
I had the vehicle in park. When i shifter the knob to drive everything completely shut off. The screen said to press the petal and start the vehicle. It wouldn't do anything. After a bit i was able to press the ignition button a few times to cycle and start the vehicle.
- Chicago, IL, USA
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I purchased my truck new in Nov 2019. Since then I have had four different occasions where my truck has stalled while driving at low speed or while shifting from drive to reverse. Two of the occasions I was pulling away from a stop and the truck stalled and I was stuck in the middle of the intersection until I put the truck in park and restarted. Luckily there was no cross traffic so there was no danger in this situation but it could have been much worse. The last occasion happened a couple weeks ago when I was moving my truck in my driveway. I shifted to drive and pulled forward then put my truck in reverse. As I put my truck in reverse it immediately stalled. I put it in park and was able to immediately restart it. However, it did have a check engine light on. The next morning I was going to take the truck to the dealer to have the light checked but it had cleared itself and there are no codes stored so the dealer can't do anything.
Complete dashboard and guidance screen went black. Shut vehicle off restarted came back on. Happened again week later came back on by self. Happens on once in a while. Dealer changed radio still happens. Vibration in drive line dealer said it was road force on my tires said I need to replace my tires. I replaced all tires still have Vibration.
The instrument cluster goes black, unable to see anything or scroll through tire pressure, fluid temperatures, speed, odometer, fuel economy, etc. It works intermittently, very distracting to drive when the screen flashes or appears to be trying to reboot. Have been to dealer without successful fix by resetting to factory standards.
While driving, usually slowing from highway speed, all safety lights turn on on the dash board (cross traffic, anti collision, rear parking, ignition, stabilitrak, check engine).Also vehicle loses power and you can not accelerate.Engine runs on (assuming) 4 cylinders as it starts shaking like it-??s misfiring.After you pull over and restart the engine all lights clear except check engine.Vehicle than runs normal.Check engine has cleared twice on me.Once after about 30 and second time after about 50 miles.In both instances I was away from home and had to drive back.The other few times was only a few miles away from dealer.Vehicle is currently at the dealer (7th time) with 35775 miles.Multiple tickets have been opened with FCA.In my own research I have found online forums with identical issues.The dealer is at the liss.Their techs can-??t figure it out.They have replaced multiple parts but the issue remains. NOTE:Your system allows me to select three issues at the start of this form but I have three more under ADAS category that I was unable to select.
The car is off and the radio turns on by itself. While the car is in motion the airconditioner works occasionally (not very often) and when the ac goes out the power windows go out as well. The warning sensors on side do not work either.
Vehicle warning display on the speedometer isn't working. It's a 2019 Ram with 45K miles. It goes blank or won't come on. Without this display working properly, driver cannot see any warning such as, door open, tire pressure or any important warnings. The vehicle is drivable but the warning dash on the speedometer doesn't work.
March 5 2021 car stopped working, would not turnover and all the warn ing lights were on.was ntowed to dealer and at first I was told they could not figure what was the problem then figured it was the tipm module needed to be replaced.one month later 2 more electrical problems.one is the cooling louvre system needs replacemet an D a more serious problem was happening with starter meltdown that could have caused a fire.researching these issues I probably will be having more electrial problems.first issue cost 1000$ and parts on 2nd and third issues are over 900$so repair will probably @ over 2000$.something is really wrong with these trucks or I have a lemon!!
I was driving on I-65 in indianapolis, in traffic, when my engine abruptly shut off and the ignition mode switched from run to acc. This caused me to lose all propulsion power and I was forced to cross lanes to get over to the right shoulder. Luckily, I was still a mile or two from the upcoming construction zone, which would have prevented me from being able to pull off onto a shoulder. Because the engine had shut off while the truck was moving, the computer system is programmed to shift the transmission into park, but because I was going 70mph on the highway (>5mph according to my user manual), it just alerted me that my engine was off and that I was in acc mode. After parking the truck on the shoulder with hazards on, I turned the engine off and waited a few seconds before trying to start it again. When I pressed the brake and the ignition button, the truck started up immediately, like normal, but then 2 seconds later it cut out again with the same run-to-acc mode switch. This happened 6-7 more times before the truck somehow stayed on run. I checked the engine and my fluids for anything odd, but mechanically, the truck was fine. No check engine or warning lights ever came on. The computer system didn't recognize that anything was wrong other than the initial indication. I was able to get home without issues after that, but when I went to turn the engine off, I couldn't. the ignition button had stopped responding. I tried all of the user manual's methods to turn it off, but nothing worked. This vehicle doesn't have a manual key ignition override, just the fob and keyless button, neither of which could turn the engine off. The fob's remote start/shutoff didn't work either. In the end, I had to disconnect the battery to force the engine and computer system to turn off. I'm taking it into the local dealer, via tow if it won't start again, to figure out what happened.
Uconnect 8.4C radio screen continually resets and or stays blank. Multiple trips to dealer and even screen replacement with no avail. Safety concern, very distracting and no back up camera use sometimes. Occurs primarily in motion, very randomly.
The instrument cluster went black. The parking sensors data does not display. The mileage does not display. The temperature and oil pressure do not display.
Power steering failure at 17000 miles while stationary. I took it to the dealership and they said they could only recreate it once and were unable to fix it. After 2 weeks, they had me pick it up. 3 days later, it happened again while I was backing out of the gas station.
Touchscreen controls for radio, climate, and all other controls do not work properly. Any and all elements of touchscreen will power on and off from ac to heat to radio stations to random phone dialing. Also the vehicle will shut down while driving as if the gear shifter has been placed in neutral. Truck will not accelerate and remote start doesn't work either. Left rear passenger window seal near bed of truck also leaks water when it rains.
While driving (in motion in the city) car randomly put itself in neutral the drive light blink and error message on dash board stating put the car in park and back into drive. While stopped car and foot on brake randomly the engine revs and lunges forward.
Rear window seal has cracks. Rear window/3rd brake light leaks water into the cab. Mirrors fold but when unfolding they pop and keep trying to open even though they are all the way out already. These all happened without incident.
A D V E R T I S E M E N T S
- Wichita, KS, USA