This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Please help this is an ongoing safety issue that causes my phantom touching on my stereo screen. The screen is not just radio but air, cameras and many other electrical settings. The heat will come on going down the highway when there is no air turned on. The backup camera will pop up on the screen causing a pretty uncomfortable feeling when going down the road at 70mph. Along with apps opening up, random phone calls through the Uconnect system causing me to try and switch the system off. This is a problem that is visible all across the internet while dealers and others are taking advantage charging money for the fix. Last June I started noticing a bubble in the left portion of my screen. I took the truck into the dealership I bought it from and my warranty had gone out so they would not help. Ive tried contact dodge and they keep running me around passing me to different departments. The issue is now to where I can-??t do anything with the radio and it constantly phantom pushing of buttons. I have researched the issue and this is common problem all across Chrysler and dodge vehicles around 2018.
I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I-??m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I-??d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.
Uconnect 8.4 graphic panel (radio, navigation, climate control, etc...) is de-laminating causing random systems outcomes and dangerous driver distractions. Online research shows this is caused by some chemical between the outer touch sensitive screen and inner radio screen itself leaking out the bottom of the assembly. I'm concerned about what this chemical is and its toxicity to humans both breathing it or potentially touching it. This is a well know and common deficiency, especially within 2018 models, which the manufacturer will only address if still under warranty (all 2018 Chrysler vehicles are past the 3 year/36,000 mile warranty period.)
My complaint is with the infotainment system 8.4 uconnect screen delaminating. This delamination is causing ghost touches on the screen. It causes the A/C and heat to switch on and off. Changes the ride height on my air ride to adjust. Has made random phone calls when connected to my phone, changes radio stations. Almost every system in the truck is controlled from the radio screen and it cam and has changes things while driving cause distractions and possible unsafe actions to occur. To me this product is u safe when the delamination of the screen happens. Please help
I am having problems with the 8.4 uconnect radio. 1 week after I purchased the truck (used) I noticed that the screen was cracked on the radio. Since then, the radio has gone haywire. It has tried making SOS calls (service is disconnected), randomly called people from my phone book. The radio will randomly switch radio stations or bands, and will turn itself on and off while driving. It will turn the a/c on and off or will make the fans go from low to full blast. When backing up the backup camera will randomly go back. I can't pull the fuse because the touch screen controls everything.
- Mendenhall, MS, USA
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My Uconnect 8.4 screen is becoming to delaminated on my 2018 ram 1500 limited, the system is beginning to fail i.e. random calling, GPS issues and possible other integrated safety features. Driving in the National Capital Region in Maryland is dangerous and relay heavy on the display display. The problem has been reported however it is not covered. there are numerous posts and complaints regarding similar occurrences and it has not been issued as a recall. this shouldn't happen on new vehicle and needs to be corrected before some is injured.
My 2018 (30,134.mi) Ram pickup truck design is defective. Specifically, the defective fuel tank filler neck (the -??Filler Neck Defect-??) cause standard gas-station nozzles-?"which work perfectly well with other vehicles-?"to become lodged in the opening to my Ram fuel tanks. I have to physically wrench the gas nozzle free. A?side effect of the filler neck-??s design is that it triggers the gas pumps-?? automatic shutoff when the tank isn-??t full yet. The pump shuts off every few seconds, forcing me to fill the trucks-?? tanks -??mere ounces at a time.-?? https://www.classaction.org/blog/class-action-says-defect-to-blame-for-dodge-ram-refueling-issues#comments
U Connect 8.4 screen is delaminating causing distracting information to appear on screen. Keeps asking if I want to adjust the clock. If you touch yes, no, or X it will reappear seconds later with an annoying beep and continue over and over. This is a known problem among many Dodge and Chrysler vehicles which they refuse to address if out of their basic warranty. My vehicle only has 21,289 mi. at this time.
Due to manufacturing defect the screens on the navigation unit have begun delaminatig from the actual system. This results in the inability to view map and other controls safely. As result hands free communications and map viewing are not possible. The screens should be repaired to their OEM state before somebody gets killed trying to fumble their phone since the OEM equipment is defective.
The In-Car Entertainment System is responsible for controlling multiple sources of entertainment, climate control, heads-up navigation, hands-free phone use, and others. The unit is the Uconnect 4C by Harman. This system has a problem with the touchscreen delaminating, or coming loose, from the display. When this happens, the touchscreen will send multiple and variable "touches" without user involvement. While driving my vehicle on 10/5/2021, this fault caused my navigation system to change to an unreadable state, which resulted in a serious distraction while driving. The distraction lead to my approaching near to another vehicle on the road and resulting in a subsequent swerve to avoid a collision. This problem is a SERIOUS SAFETY ISSUE due to the distracting nature of the display in this condition. The issue is a known issue by both Uconnect company and the Chrysler company. I have reported the safety issue and they are unwilling to address it. The first picture provided shows the delamination of the touchscreen from the display. The effect can be seen by a semi-circular line about halfway down the display. The second picture provided shows a non-commanded screen press at the top center of the screen (note the circle indicating the recognition of a push). This was observed to happen 14 times in 16 seconds. I have videos (not provided) of the what happens during navigation. It is extremely distracting during navigation and makes driving in a high-traffic situation almost impossible. There is not a way to turn off the display, which in turn forces the distraction continuously and without a way for driver intervention. This problem is known throughout the industry, which I learned by contacting my local Dodge dealer and the Uconnect company. Many reports exist on the internet, also. NOTE: This is not a wear out item and there is nothing in the manual about routine safety maintenance on the touchscreen or the unit. i.e. not user serviceable.
The backup camera in this truck has intermittently blacked out for over a year. The have changed several parts and the system still has problems and doesn-??t work right. While reversing, the camera will black out or the picture will become distorted.
There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to" What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made" This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
When I was driving on 5/15/21, I smell something rubber burn. After I drove a while, I saw some white smoke coming out under hood passenger site around above right tire. I stop and check, found nothing. When it happen, I also can hear a whistle sound when accelerating. After get home, 5/16, I checked the bottom of car. I found a sensor hanging. On 5/17, I brought it to dealer to fix it. During the trip, the smoke comes out again.
The radio that comes stock randomly starts to delaminate. In doing so, it begins to interfere with the touch screen performance and becomes extremely disruptive to the driver with the constant changes, radio changes, screen changes, pushing things constantly on the screen without user input - if using apple or android, it can get stuck in loops trying to get you to call or text or other loops where it constantly changes your music. Even if you turn the screen off it will come back on and go nuts. This happens anytime the vehicle is turned on and is very disruptive while attempting to drive. There is no way to prevent it other than removing the fuse but then you are left without a means to have hands free driving and navigation.
Ok they in stalled cab vents on trucks so that it would be easyer to close the dorrs problem is they leak my warrranty on my truck went out at 360000 miles so I youtube the problem I am not the only one that has this problem plese help if you can because they will not these vents are not sealed very well
The radio screens are delaminating causing the buttons to be activated while driving. The radio controls many aspects of the truck. Climate control, hill start assist, headlights on with wipers, even defrost for the windshield, etc. While you are driving the radio scrolls through all the settings turning them off and on at random so you never now how it is set. It will turn the heat on high, turn off the windshield defroster. It seems to be a known problem with all fca vehicles that use this style radio. Jessica from fca customer care said they will not help replace this radio once past the 36,000 mile warranty even thought the vehicle is still within the 3 year warranty period. There needs to be a recall to fix these defective radios, it is $1,700 for a new radio and beyond most people's ability to replace out of pocket. So I will have to continue to drive this vehicle as is, unless a recall is issued. Thank you for your time.
1. radio switches on its own to a different channel. Also switches to a M by itself or sirius xm and I have issues changing it back to what I was listening to. 2.clock function pops up on screen and asks if I need to update the time which I do not. Sometimes I adjust it but it does not clear the screen. Today this morning it was nice and cool this morning and I could not turn on the heat screen showed it was on the heat but it was blowing as the a C was O. it was cold. 3. today on the way home from work I was able to turn on the ac but it was blowing heater but it showed ac was on cold 4 oil life reset will not reset as instructed on the owners manual
Screen radio it's touch screen and it's going from one screen to the other on its own and it turns up the heating seats the heater it goes up and down but never under 74F the radio station changes on its own if I have bluetooth connection it hangs on my calls and it calls random numbers and the sos 🆘 as well! if the sun heats it, it's worse took it to the dealership and the said it's a big issue there having! the have me on the waiting list supposedly I will need another radio and since my warranty is over it will cost me at least 1500$.. this is very inconvenient I can even use the gps! this happens park and in motion you can't even turn it off the radio valine also goes up and down this can really cause and accident!
A D V E R T I S E M E N T S
- Ardmore, OK, USA