This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
OEM UConnect 8.5" screen delamination resulting in constant screen flashing due to "ghost touches" causing distractions to driver. Issue causes the inability to turn screen off when flashing and changing screens on its own which can be hazardous any time, especially at night; when phone is connected to vehicle bluetooth system, the UConnect screen makes random calls which also distracts driver due to having to end a call on the actual phone, otherwise the person called at random is constantly put on hold and resumed to the point it is impossible to speak (hands-free laws in my city create the necessity to be able to speak via bluetooth) and, in the event an emergency call to 911 has to be made while driving, it does not appear the screen malfunction will allow it; climate randomly switches from heat to cool and continuously adjusts fan speed; equalizer on audio system controls itself and prevents driver from altering; radio station changes constantly and back and forth between AM and FM; inability to change clock if necessary; inability to change screen settings whatsoever. This vehicle may be inspected at any time. Dodge dealership maintenance confirmed it is a known issue and recommends the system be replaces (at my expense), even though this exact issue can be found in online forums, etc. dating back to 2017. There were no warnings, only what looked to be a crack in the screen which was later found to be an air bubble under the lamination that continues to spread. My vehicle is very rarely left parked while uncovered and has only been used per the owner's manual. This issue was also not disclosed when the vehicle was bought. My screen in particular did not start having issues until the end of 2022, at approx. 46,000 miles. The manufacturer's warranty has lapsed and an extended warranty was not purchased. However, had I known this could be an issue the manufacturer would not take responsibility for, I would have purchased an extended warranty.
While accelerating onto the freeway my truck lost power and displayed a check engine light. Upon having the code read it was P-0336 which is for a crankcase speed sensor. I was nearly rear ended by a tractor trailer due to the loss of power. Stellantis was unable to help with answers as far as the recall information regarding recall 66A which is to be an extension of recall 20V-475.
The 8inch screen is delaminating as a result the backup camera is not operating correctly. This is a safety issue. When the vehicle is turned on there are continuous phantom icons pressed. 911 has been called numerous times due to this problem. I do see this as being a widespread issue as the delaminating issue is common on 2018 models.
when fueling the pump handle gets stuck in the tank and also cuts the pump handle off several times during the fueling process. This problem has not been checked out. The exhaust manifolds are tapping. This will not pass our state inspection. This was found after my state inspection by an independent service center. No warning lights, but can smell a bit of exhaust fumes when starting. The uconnect system is delaminating causing the system to malfunction. While driving the screen changes, changes radio stations, volume, makes phone calls including 911, turns heated seats and heated steering on, it adjusts the temperature from hot to cold, cold to hot and the degree setting. You can not shut the uconnect system off once it starts. Spoke to the Ram dealership and they said this is a common problem and very pricey to fix. Saftey issue being 1. dialing 911 while driving. 2. sudden volume adjustments causing distractions,
- Wilsons, VA, USA
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There is a common well known problem with the Ram trucks that have the Hemi Engine. The passenger side cast iron exhaust manifold will warp and break the steel bolts off the aluminum head. This creates a hazardous exhaust leak where fumes are entering the cab. Also in states that require a state safety inspection it will fail because of the leak. It is a manufacturer safety defect and should be repaired by the manufacturer and not have the customer foot the bill for a bad design.
I received a bubble in my Uconnect infotainment system. After researching this appears to be a major problem. I was advised by my service dealership, Lithia Ram in Santa Rosa, that the bubble will spread across the screen and eventually uncontrollably turn the radio up and down as well as the heater and A/C. This is completely unsafe as it will distract the driver constantly and make matters unsafe to drive. This appears to be a major flaw with these infotainment systems.
Hello. We have a RAM 1500 serial # 1C6RR7MT1JS204636, the UConnect radio screen is doing some delamination about 1/3 of the screen from top. At 1st no big deal but since about 2 weeks it changes radio station by itself and for the past 3 days it keeps calling people non stop, I almost rear ended someone today trying to stop the calls. I know my truck is not under warranty anymore but I feel there's a big safety issue for me and my wife right now. This radio is a tool for us ( GPS is the most important feature on it ). We got very scared my wife and I today. Don't know if I'm the only one having this problem but we'll really appreciate if FCA can take care of us.
Have read other complaints of similar problems. The problem started with our 2018 Dodge Ram 1500 several weeks ago with the navigation system changing screens to points of interest, then yesterday everything messed up. Upon starting the truck the touch screen seems to work fine for about five minutes, then it starts jumping around from one screen to another. It randomly tries to route a destination, the radio changes stations, tries to call phone numbers, and the climate controls jump all over the place. No heat, no air, and most alarming is that the defroster does not work. The problem persists while sitting still and driving. There may be other problems, but the touch screen does not respond. All this is very distracting and dangerous.
The UConnect is malfunctioning, and my vehicle is available for inspect upon request. However I have many videos of the issue. It is exhibiting a -??phantom touch-?? where it will click on buttons and change settings. My life was in danger when it would turn my windshield defrost on and off/change the temperature causing the windshield to fog up. It completely binds me while driving and I have to attempt to pull over and manually wipe the windshield. It is also constantly pressing the SOS button and calling 911, and I have to explain to the dispatcher that it is not an emergency/my truck is calling them (it-??s a federal crime to call 911 repeatedly without an emergency). It has been confirmed by public forums and by another known customer. I am having it confirmed by the dealership today. The item has been inspected by those in the vehicle and getting inspected by the dealer. There is no lights or error code associated with the issue.
U-Connect, navigation, back up camera, screen, ac/heat controls, phone, radio, wipers, seat vents/heat all effected....navigation will not stop navigating when canceling route, back up camera stayed on over 3 hrs while I was driving which lit up everything behind me, phone when connected calls random numbers when I'm not even trying to make calls, radio jumps from station to station with out being touched. Wipers periodically come on by themselves when not raining and not turned to come on, a constant cluck when radio is jumping from station to station. Seat controls just decide when the want to heat/cool seats on their own. This should be a safety recall as trying to keep the phone from dialing 911 and other numbers you must take your eyes off the road, the back up camera remaining on consistently is dangerous as well. Dealer says about 1500 to change it out.. Recall this system please!!
U connect radio system / screen delaminating/ radio makes phone calls to 911 and other numbers on its own. Controls a/c and heat turns those off and on without anyone touching the controls very annoying, distraction to driver also causes backup camera not to work.
The touch screen in my vehicle, that controls everything from heat& A/C, GPS, radio, heated seats/steering wheel, and also connects with my phone. It automatically changes constantly without warning causing me to have to switch back or turn off what it may have turned on. It changes my directions when I use it to go to unfamiliar places forcing me to briefly take my eyes off the road to navigate the screen.
The in-dash audio system is shorting out. GPS will not work; U-Connect cannot make or receive calls (safety issue); U-Connect will make random phone calls over and over again, causing the driver to try and stop the calls while driving (safety issue); radio changes constantly between radio, Sirius, Aux and Phone (you cannot turn it off). It also affects the a/c and heat. I cannot believe this issue has not been recalled. I understand it is a real problem in the Ram trucks. Dodge needs to take care of this immediately! I do not drive the truck much because it is dangerous.
The Uconnect display system is delaminating and it is causing the computer system to randomly start turning systems on and off as well as not allowing the navigation system to function properly. The air conditioner is effected as well as the radio and CarPlay system.
Turning onto a main hwy, vehicle would not move forward. Response time for throttle was more than 5 seconds. Car behind me had to slam on their brakes on order to not hit me. Vehicle is continually having throttle response issues.
The Uconnect 8.4 inch radio is delaminating causing uncommanded inputs into the vehicles climate, sound system, and phone access. The vehicle changing music and climate is distracting, but the commands in phone access are extremely distracting and could cause safety issues to others. This is also a very common issue according to others and although some have received a FCA goodwill warranty I was not able to. The goodwill warranty tells me Chrysler and Uconnect know this is a common issue that needs to be corrected. Also, Chryslers fix is to replace the radio when the glue between the digitizer (touch screen) and main unit melts despite the main unit not being the cause of the defect. So charging people $1,000 dollars for a new unit is a bandaid issue as the unit will just delaminate again. This issue needs a more effective solution.
My radio began changing channels, volume, settings and controls. The radio began making phone calls. The air conditioning and heat would increase and decrease on it's own. Very scary driving down the road and volume of the radio would increase without warning and could not be turned down.
The ram 8.4 uconnect screen is delaminating. This causing the screen to "ghost click" everywhere constantly. This includes: randomly calling people, changing radio stations, changing volume, clicking in and out of my map/navigation, changing clock, changing climate control, etc. It is very distracting and dangerous while driving. Its basically unusable and even once it started an emergency call over and over.
A D V E R T I S E M E N T S
- Midland, TX, USA