This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
when fueling the pump handle gets stuck in the tank and also cuts the pump handle off several times during the fueling process. This problem has not been checked out. The exhaust manifolds are tapping. This will not pass our state inspection. This was found after my state inspection by an independent service center. No warning lights, but can smell a bit of exhaust fumes when starting. The uconnect system is delaminating causing the system to malfunction. While driving the screen changes, changes radio stations, volume, makes phone calls including 911, turns heated seats and heated steering on, it adjusts the temperature from hot to cold, cold to hot and the degree setting. You can not shut the uconnect system off once it starts. Spoke to the Ram dealership and they said this is a common problem and very pricey to fix. Saftey issue being 1. dialing 911 while driving. 2. sudden volume adjustments causing distractions,
The problem is with the whole DEF System in the truck. for the last 6 months I can't go a week or less without getting some kind of code. Every time it effects the electronic throttle control and the truck goes into limp mode, I can be going 70 mph and it drops down to 30-40 mph no matter where I am at. I have almost been rear ended several times. I fix that code and a week later another code pops up and we do it all over again. I think I may have gone 2 weeks without a problem in the last 6 months. This time it is the DPF and DEF system, and here we go back into limp mode. I have had it to the dealer last week for issues which they couldn't figure out but thought that reprogramming would fix. So I leave to go out of state to work and here we go again less than 100 miles from home. Exhaust filter is full with no regen for over 400 miles. Now I'm stuck out of state with this problem. I think this really needs to be addressed because after all of my research this seems to be a normal problem.
This vehicle experienced a Diesel EGR Cooler failure, for which there is an open recall by FCA under VB1/NHTSA 19V-757. Repairs were completed at the shop where it had been taken for diagnostics, and subsequently I submitted a reimbursement request to FCA following all guidelines and submitting all documents requested. However, FCA is refusing to honor the recall reimbursement request. They state their reasons below: 1) Vehicle is out of warranty. (Warranty status should have no bearing on a recall repair) 2) Parts replaced are not covered under the recall. (Parts replaced were specifically covered under recall VB1) 3) Repairs were not completed at a dealership. (The reimbursement process was created specifically for repairs completed at other repair centers) The above reasons stated by FCA are not valid, but FCA continues to deny reimbursement. FCA should honor their recall repair commitment and process. This incident leads me to believe FCA is actively engaged in falsely denying reimbursements to customers and their compliance with NHTSA recall oversight should be investigated.
California has a rubber boot on their gas pumps to capture gas emissions - this forces a full insertion of the nozzle or the gas pump into the Dodge ram fuel filler neck when pumping gas the gas nozzle became lodged into the filler neck - I was unable to remove the gas pump from the filler neck - had to use screw driver to remove which resulted in the plastic housing of the filler neck to break This is dangerous and now could allow gas overflow from the broken housing -
I took my truck to the dealer Early 2022 for the recall. they couldn't help due to the shortage on the parts. I kept going every month because my truck was stalling. they kept telling me to leave them my email address and they will contact me when they get the parts for the recall. on August 30. I was driving on the freeway. I lost power. my truck couldn't go over 30 then declined to 25 then to 20mph. My truck start heating up really fast. I pulled a side and tow it to the dealer. Dealer stated that my crankshaft was cracked. I truly believe it cracked due to the recall. My high Presure fuel pump was defective and it cause my truck to overheat and crack the engine. I need Help. I ordered another engine which cost me $13,000 without the Instulation, now I have to wait till the dealer get an engine and they will charge me the instulation on top it which it will probably end up costing me near to $20,000 This happen all because of Dodge defective part from the recall
- San Diego, CA, USA
Search CarComplaints.com for these popular complaint phrases...
Turning onto a main hwy, vehicle would not move forward. Response time for throttle was more than 5 seconds. Car behind me had to slam on their brakes on order to not hit me. Vehicle is continually having throttle response issues.
The filler pipe for filling up gas will not take the gas from gas station filler nozzle you have to constantly engage nozzle it automatically shuts off and then you have to engage nozzle multiple times to fill gas tank. Dealer wanted to replace entire tank and filler pipe for $800. You asked what date did this occur it-??s every time you put gas into the truck.
Purchased truck from Covert Dodge in Taylor, TX 2019. Mid-End 2019 started having issues with the fuel pump would not fuel vehicle without constantly shutting off. This is a very annoying situation and eats up a great deal of time. I have to hold it where it barely runs the fuel in order to get it to fuel for more then 2 seconds. Gas attendant at Costco just thought I did not know how to fuel my truck and he too had the same issue. Dodge needs to own up to the problem and fix it. There are plenty of complaints about the issue. I do not think my next vehicle will be a dodge only because they do not own up to the well known problem. Did receive a letter about the fuel tank strap. I do not think that is the issue
When filling up with gas, it will not fill up without the causing the nozzle's safety switch to continually auto shut off(clicking off). Meaning I have to barely squeeze the nozzle so fuel barely flows into the gas cap slot taking 20-30 minutes to fill up because I can not set the lock on the gas pump nozzle to automatic flow. This is happening at all Gas stations so it is not an issue with the shape of a specific stations pump nozzle. The colder the weather the worse this is. Took in to dealer for a maintenance to see if it was just the float, but the stated to me without them further looking into the problem and having to charge me, it appears it could mean a full fuel tank replacement. My truck is only a 2018 and only has 56,000 miles on it so to me this shouldn't be happening. This started last November 2019.
When fueling the truck will not allow more than a few cents worth of gas to go in. You immediately hear the sound as if it is full and pumping stops. This is a known problem that Ram Truck company ignores. It has been documented since 2015. The danger is since you can't tell the difference between the constant shut off Nd when a truck is full and you keep trying to put gas in the truck then gas sprays out of the filler neck. It has covered my hand in fuel as well as my clothing and poured onto the ground. There are no warning lights saying there is an issue. I have contacted the dealer and their response in email was "there is no open recall". There are also numerous complaints on the Ram Truck forum and a class action is being started.
Fueling while stationary fuel nozzle does not fit properly into refuel neck of vehicle. I must lift up on handle and nozzle entire time of fueling. Having to do this causes pain in wrists and slows refueling time. Locking mecanism in handle wiil not hold kicking off flow of fuel having to repeat the process, thus aggravating others in crowded wait lines. People yell angrily coming close to physical conflict. Others in vehicle forums express same. There are after market fixes but not all have fixed the problem.
Noticeable ticking sound from engine bay when the vehicle is started. The sound continues and gets faster when driving down the road and onto the freeway. The sound is caused from a defect in the design of the exhaust manifolds. They warp from the heat of the engine and snap the bolts that hold them to the engine block. Problems that this causes; - leaking exhaust trips the O2 sensor changing the fuel trims and causing the vehicle to run rich. The vehicle always running rich effects the eco mode and vehicle performance thus causes long term damage. - when the bolts snap off they drop out the bottom of the vehicle and become a projectile that hits the windshield of unsuspecting drivers and cause accidents. - heat caused from the heat shield falling off and the exhaust manifold being loose causes wires in the engine bay to melt and fray. This causes electrical malfunctions to major systems in the vehicle to include safety systems that keep the driver and passenger safe. - leaking exhaust causes erosion to the engine block and the exhaust manifold as it warps even more. This malfunction is a hazard to not only the driver and passenger of the vehicle but also unsuspecting drivers on the road that will be come victims to projectiles from this defect. Recall immediately to save lives!
Gas pump nozzle got stuck in my trucks getting gas I had to sit at wawa 3 hours for help March 2021 now I am in fear of driving my truck I bought this truck for reliable transportation for my cancer treatments I did not need this add problem I am afraid to get gas & have damages to my truck now what
I recently purchased a 2018 Ram 1500 diesel with 23,000 miles from carmax. There is a recall, VB1, on the truck. The parts required to fix the recall are unavailable in a timely manner. I contacted 7 Ram dealerships in my area to discover each has a waiting list for the parts of 70 to 200 vehicles because the parts are "restricted"; only 1 part may be ordered per week by any dealership. Therefore, the actual time required to repair the defect is at minimum is 1 to 3 years at that rate. According to the recall VB1 there is a risk of a potential vehicle fire. I contacted Chrysler (fca) customer service and was told there is nothing that can be done to get the parts faster to the dealers since they are restricted to 1 part per order per week, that there is no eta of when, if at all, the supply of parts will be increased. I am filling this complaint so perhaps others will not suffer the same problem if they purchase a used Ram truck with this recall.
21,000 miles on truck. I have had issues putting gas in through the fuel tube. Gas nozzle will shut off after few seconds, and will spurt back out on to myself. I've had to manually hold the nozzle just on the edge of the fuel tube while holding back the nozzle. It can take up to 15 minutes to fill gas tank. I've had it in to dealer twice after getting frustrated with this issue. They replace the fuel tube, part # omc 68448220aa. It will take gas a few fill-ups then I'll have the same problem.I feel this is definitely a manufacture defect that needs to be addressed. With the gas spurting out it is a safety issue. I've had the truck in to for repairs on 2/24/21 and 1/3/20.
The fuel delivery system is putting out check engine codes for fuel pump and fuel pump module on 2 different occasions once in December 2019 and again in August 2020
I had problems when you go to fill up the tank of gasoline. Also problems with the power windows. Problems with the radio and bluetooth when your are driving.
The pedal lag while takin off from stop the pedal position frequency isnt consistent loss of mpg completely stock truck eco diesel can even get above 19mpg avg loss of power mpg and pedal lag along with junk emissions that destroy engines therefore have to make more parts or trucks etc using more fuel to power these manufacturing plants
Diesel ecodiesel engine catastrophic failure while driving in mountainous area. Lost all power immediately and resulted in interference with steering, brakes, and need to move off of the roadway to avoid other traffic. Vehicle only has 11,300 miles, failure occurred without warning.
A D V E R T I S E M E N T S
- Wilsons, VA, USA