This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We may have started a claim already reference number 1592940, this is the first I've been able to write out the details. On [XXX] we were driving through South Dakota on the freeway; which was cold but dry and clear with no hazards and within a mile everything happened or about 45-60 seconds First, it was like the gas wasn't getting through because RPMS went from normal to almost 5000. From there, my husband started losing driving power, so he started trying to pull over. Within seconds it seemed to lose engine power as were were pulling over to the shoulder. As we were pulling over the truck gave "loss oil pressure" and then died luckily as we just made it to the shoulder. If my husband had hesitated longer we would have been stalled on the freeway not able to start the truck again. The truck was towed to a local Ford dealership. The Mechanic said it may be a Ram recall but dropped it there and did not continue researching. We called the nearby Ram dealership where the mechanic said over the phone with out actually seeing the truck that is was not a recall. No one else has yet inspected the truck. I first need to know where I'm allowed to go to find an unbiased diagnoses and fair assessment. This was and is the only issue we have ever had with this truck. Maintenance was scheduled regularly, it was well taken care of and only had 110,000 miles on it. We have already had to pay for the towing to the dealership and also the towing from the dealership in South Dakota to home in Washington State to try and get this figured out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2018 Dodge Ram Rebel won't take gas. Keeps shutting off at pump without filling (30 gal tank) took to dealer was told vapor/gas sensor issue - need to replace gas tank $3500 repair! Vehicle has 88000 miles no accidents. I am the original owner of this vehicle
When fueling my vehicle, whether my tank is empty or half full, the pump clicks off as it would if my tank was full. It can take 1/2 hour to get $10 worth of gas in my 33 gallon tank. The pump either stops or the gas bubbles up and spills all over my truck, on me and on the ground. If this were to happen and there was a lit cigarette on the ground or an open flame, a serious life threatening incident could occur. I spoke with someone in the parts department at Bedard Brothers Chrysler Dodge Jeep Ram and he informed me that it-??s on -??The Bulletin-?? of potential problems with this vehicle but there-??s no recall for it and there should be. I bought my truck in April 2024 and was not informed of this issue and now, as I live in New England where the winters are harsh, I find myself standing in the freezing cold trying to fuel my truck and my family is in the vehicle freezing because it it unsafe and illegal to let it run while I'm fueling it.
Cannot put fuel in tank-?? when trying to fill at gas station, the pump keeps kicking off and gas spills out the filler neck. This is a common and known issue with RAM trucks and the tanks should have been recalled.
Chrysler's 3.0L diesel engine have a high-pressure fuel pump with an open recall on them. A HPFP failure may introduce internally failed component debris into the fuel system and cause potential fuel starvation. In January of 2023, I attempted to remedy the situation with a RAM dealership in Aptos, California. The attached email chain shows that for 6 months, I was unable to receive parts for my 3.0L diesel engine. After a change in job opportunities, I ended up in Palmdale late November 2023, where I continued to pursue remediation at the RAM of the West Dealership in Lancaster. While I do not have a email thread on this, if you visit their store on 43226 10th St W, Lancaster, CA 93534, you find that they have an open ticket for this same recall that has been open since February 2024. I have had an open recall for 2 years now, which has prevented me from receiving a new registration sticker. My current RAM 1500, still has a sticker from 2022 despite me paying for all of my registration requirements. This has led to 3 tickets and a threat from law enforcement that they can take my truck. This has gone on long enough and I am demanded a solution.
- Palmdale, CA, USA
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On [XXX], at [XXX], my 2018 Dodge Ram Eco diesel engaged in fire. At this time, I called 911 and the Fire Department from which I obtained the fire report from respond and extinguish the fire. No police were ever dispatched. After exiting the vehicle, it seems like the vehicle was already on fire due to the progression of the fire already. I recently got the truck back from a local Dodge Dealership Cannon in Westpoint MS due to a high-pressure fuel pump recall. The truck also had another recall for failure of the EGR cooler. Which will result in possible fire according to their recall. Dodge motor company sent out an inspector who took numerous pictures and later determined by Dodge they were not at any negligence due to manufacturing of the vehicle, but unfortunately, I strongly disagree with their conclusion due to the numerous of incidents involving fire reported with the same particular make and model of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I bought a 2018 Ram 1500 and every time I would go to the gas pump It Gets air bound and doesn't fill up it takes 20 minutes to fill up my tank they put a new gas tank a new neck and everything else and it still does
Recall was issued on June 9, 2022. As of today, 3/18/2024, this recall has not been fixed. Dealer claims: "Waiting for parts". Recall letter states: "Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning". Great! Good to know! And they can't fix it! What can you do to help me and many others with this issue? Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have been getting regular mailings from Fiat Chrysler warning about the safety danger regarding the High pressure fuel pump for almost 2 years now. When I contact the dealer I am assured they will fix it when the fuel pump "grenades", but as long as the truck is running I shouldn't expect anything to be done. I have no fewer than three notices for the fuel pump and at least two for the "loss of crankshaft position" with no indications that anything will be done soon. Doing the math it looks like I can expect to be driving a safety hazard around for at least another 3-4 years and trying to sell it, like this, is unlikely. It may be a voluntary recall but it is a reflection of involuntary repairs and the fact I continue to get notices from Fiat Chrysler about how important this is shows that they are only going through the motions of safety and customer service.
This is a big problem for a lot of vehicles. These trucks don-??t fuel well causing fuel to spill out of filler neck on ground or in my case all over me.
When trying to fill my tank with gas, the pump would automatically shut off. In order to fill my tank, I would have to pump the gas very slowly. This takes 15 minutes or more to fill my take. I checked to see if there were any recalls, however, there were 0 recalls. There were no warning lamps or other indicators associated with this problem.
Unable to add fuel from any service station pump without the pump stopping many times. Unable to achieve a full tank of fuel. This is a known issue with Ram trucks and there are many complaints about this issue residing on the internet. This is a very unsafe situation, and the manufacture should correct this issue.
At 36,000 miles the fuel tank no longer would accept fuel. Dealer tried to manipulate fuel nozzle, but still didn't fix issue. I was stranded at gas stations trying to slow feed gas into the tank. I had to dribble in enough gas to make it to the dealer. Ultimate solution was to replace tank (outside of warranty). This was unsafe as I could have been stranded somewhere.
Truck is showing code p026c means truck is runing lean and it has to do with the fuel pump recall and parts are not yet available I need this issue fixed because I'll be getting station in germany
When driving the check engine light came on, the car slowed up and would not start after. I had the truck towed to the dealership. The service manager told me the high pressure fuel pump shattered and shot metal debris through the system. The High Pressure Fuel Pump is not available even though it is on a recall list. I contacted Chrysler customer service, the representative essentially told me there was nothing they can do because the part was not available.
3.0L diesel engine may have been built with a high pressure fuel pump ("HPFP") that could fail prematurely. A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Engine loss power then when is fully operational and stop at sing then then engine stalls the next thing happens suddenly accelerated.
I was driving down a country road with my kids in the car and my vehicle started to stall and then the engine turned off while the vehicle was still moving. Lucky I was not driving on a busy road and was able to get it safely off the roadway onto a dirt shoulder. The lightening bolt symbol on my truck was on as it was stalling. I contacted the dealership and was told there are no fixes for the recalls on my vehicle. They also related there are no loaner vehicles to give me. I do not feel safe driving my truck until these issues are fixed. I refuse to put the safety of my kids and myself at risk.
A D V E R T I S E M E N T S
- Battle Ground, WA, USA