This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After fueling the truck the fuel nozzle gets stuck in the filler tube. I have to twist and pull very hard to get the fuel nozzle out of the tube spilling fuel on to the ground and myself. Looking on youtube this seems to be a very common issue. I cut my finger while trying to pull out the nozzle,
The contact owns a 2018 Ram 1500. While attempting to refuel the vehicle, the fuel pump hose erroneously shut off. The vehicle was taken to bayshore Chrysler/Jeep (5225 I10 East, baytown, tx) where it was diagnosed that the fuel tank check valve was faulty and needed to be replaced. The fuel tank, filler neck, and fuel pump were all replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 32,000.
I own a 2018 ecodiesel and when my truck went in for an oil change they did an update called aem or V08 emissions update. After the update my truck no longer accelerates from a stop. It crawls at under 10mph extremely slow aprox. 90 seconds until the vehicle accelerates. This is extremely dangerous I have been in 3 near accidents due to a lack of acceleration. In addition to the lack of acceleration I now get much lower gas mileage. Prior to the update I was getting 27 mpg, now the best I have gotten was 19mpg. I feel this should be against the law, to purchase a vehicle that get good gas mileage and drives they way it did when I test drove it, which is the reason why I purchased it. Only for them to completely change my vehicle after the purchase without my permission is to me a bait and switch.
When fueling the vehicle the pump handle will stick inside the tank. Also when filling up with gas the pump stops as if the vehicle is saying it is full. You have to continue squeezing the handle for gas to come out. The vehicle is off and in a stationary position while filling the tank. I have to look at the gallons I am putting into my vehicle so I know the vehicle is full. However there have been a few times the tank has overfilled causing gas to come out of the tank. Again once finished filling up I can not easily just pull the handle out and replace back to the pump I have to grab the handle with two hands then position the handle pulling up on it and pull back and fourth until it finally decides to come out of my tank. There had been a time my girlfriend took the vehicle out of town and she filled it before she had left. Again the handle for gas was stuck and I had to leave work to go and get it out for her. Leaking gas out of the tank is really bad for the environment and also I get nervous since I feel like pressure is building up while filling as well. This has to be happening to more vehicles like mine. And if so we have to figure out how this can be fixed. Thank you for your time and help on this matter.
The contact owns a 2018 Ram 1500. The contact stated that he could not add fuel to the fuel tank at several different fueling stations. The vehicle was taken to port lavaca Dodge Chrysler Jeep Ram Fiat South port (1901 tx-35, port lavaca, tx 77979, (361) 403-0664) more than four times, but they could not determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 7,000.
- Victoria, TX, USA
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Fuel nozzle becomes lodged/stuck in fuel tank after pumping gas. Issue began when the truck was brand new and been ongoing. Manufacturer and dealership are aware and no action has been taken.
Most, but not all of the gas station filling nozzles stick in my gas filler when I try to remove them. They are very difficult to remove and requires a lot of pulling and twisting to get them out. This happens all the time, not one time as calendar shows.
Fuel nozzle repeatedly gets stuck in fuel filler housing. Unable to dislodge nozzle. Filler assembly broke and filler neck loose. Now unable to fill gas tank
After putting the fuel nozzle in gas tank filler pipe, it gets stuck when trying to remove it from the filler pipe. I understand this is very common on this model. Vehicle was parked at gas station and off when filling up. This happens often with this truck and I have less than 3500 miles on it.
Truck has less than a 1,000 miles on it. Made first attempt to fill tank-nozzle difficult to put in tank spilled gas all over, difficult to remove. Needed gas again, my son tried putting gas and had same issue, but more difficult to remove. 3 time I tried filling-extremely difficult to get nozzle in, would only puts small amounts of gas in at a time without shutting off-nozzle would not come out. Station attendants tried with no success, suggested I call a tow truck to remove it. Son lived close so he came and finally had to use a screw driver to remove nozzle. Took truck to Dodge-yes they are aware of issue but have no fix and I will just have to deal with it. Looked at Dodge chat posts and many people have the same issue. Suggestions from other dealers included replacing the tank at the owners cost ($2,000) I chatted withe Dodge and they said the same- if it becomes a recall then they would re-imburse the owner. This is a design flaw by the manufacture should be covered by Dodge. This is dangerous, spurting fuel and inability to remove the nozzle. I am 72 with a disabled husband and only vehicle available to me -I should not be afraid to put gas in the truck
I observed a owner trying to remove the gas station's filler hose after shut off without success. Once the vapor recovery hose nozel was inserted, the collar on the hose locked on the filler tube. It was extremely difficult to remove, so after jerking etc it finally came out. The problem is the angle of the tube and no clearance from the body of the pickup bed.the owner of the gas station said it was not the first time for this specific vehicle. He is at monroe and walnut at red bluff, ca, 96080. He is a very concerned owner.
A D V E R T I S E M E N T S
- Fairfield, CA, USA