This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On November 9, 2019, at approximately 12:pm, I was at my area's atm, sitting still, when all of a sudden the truck just turned off, without warning and I had to get it towed home by my aaa service
Yeah I started with the screens in my dash going dark they could not figure out what the issue was so now it's gotten to where the whole dashboard and the whole everything dies or shuts down. The engine shuts off the front of the vehicle drops down as if you're slammed on your breaks you can feel the pull the transmission as if that's what's slowing me down. Then it hits right back within seconds in the whole vehicle all the lights come on everything everything I'm so bright it almost blind you and then all sudden everything calm down you're back to normal in the picture I sent is what the screens look like afterwards it looks like well you'll see.doesn't matter what speed what area road conditions it just happens random intervals. What is the scare me the most are at 70 miles an hour you have no power no nothing to start locking up and starts back up it has something to do with the sensors they don't know exactly what it is but I can't get it fixed. It's about the scariest thing having your vehicle shut down at 60 to 70 miles an hour quite often. I've talk to other people with the same condition. It's over the three years has gotten progressively worse and they will not do anything about it. And they do know that it is an issue because they have an update for some of the issues so they are aware of this allowing people to die out there.
Truck still under warenty has less than 13,000 miles. 7 different times car won't start. Have had to get it towed to dealership 3-4 times. Each time it's repaired a different electrical computer code is stated as the problem. This has happened in parking lots, our driveway and at a light (car would not go)! very dangerous. Started to happen 3 months after we bought the truck. Happens every 30-60 days.
Door locks - video recorded problem sent to dealer - a few months ago dealer could not replicate the problem doors not unlocking or locking with fob or door switches. Since then occurred numerous times, but did not want another fruitless trip to the dealer. On and off now the doors will not unlock with fob or hand door sensor. After a few minutes the door will unlock allowing access.
Have had multiple electrical issues regarding interior and exterior lights since purchasing new. Taken to dealer unable to replicate the issue's, had recall fixed for shifter knob. Additional issues with the keyless remote not locking or unlocking all the doors or latches. Newest electrical issue is a short in the rambox wiring causing a fire while traveling down the road. Completely burned and destroyed wiring in rear of rambox burned through the plastic and warped the box door.
- Melbourne, FL, USA
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The contact owns a 2017 Ram 1500. While driving between 35-75 mph, "service shifter" appeared on the instrument panel and all of the warning indicators illuminated. In addition, the trailer hitch and electrical system failed. The vehicle was towed to lithia Dodge Ram (301 N. earl rudder fwy, bryan tx 77802) where it was diagnosed that one of the electrical sensors got wet underneath the vehicle. The vehicle was repaired and a new sensor was installed; however, the failure later recurred. The vehicle was repaired four times for the same failure. The manufacturer was not made aware of the failures. The failure mileage was 21,000.
Multiple episodes of vehicle codes disabling truck, all related to 'service electronic throttle control' message. This has caused loss off power with vehicle stalling on mountain highway, major safety issue. Other times vehicle has scary delay in throttle response causing nerve wracking moments trying to merge or operate vehicle safely. Vehicle purchased new, problems began with only 1500 miles on vehicle. Four times to dealer for service hasn't resolved issue.
As soon as I hit over 36,000 miles, I been having trouble with door locks. Some doors lock and unlock. Sometimes they all work fine. It is very random. Using the key fob and power lock button in car is working randomly. I have read online this has been an issue for many years.
I have replaced the batteries in both key sets. When you hit the button to unlock the doors only the driver door unlocks. You now have to have a key in the ignition before the other doors will unlocked including the tailgate.
The contact owns a 2017 Ram 1500. The contact stated that the back up camera malfunctioned and the display was blurry. The vehicle was taken to several dealers, including thurston Chrysler Dodge Jeep Ram (707-468-8584, located at 4 thurston way, ukiah, ca 95482), but the technician was unable to determine the cause of the failure. The failure recurred. The vehicle was taken back to the dealer where the camera was replaced, but the failure recurred. The manufacturer was made aware of the failure and referred the contact to the dealer to file a "star report". the vehicle was not repaired. The failure mileage was approximately 5,200.
Vehicle will start and rev up high and then immediately shutdown or will be driving and vehicle will shut down and lock everything up causing vehicle to slide. The vehicle was sent back to dealership to have the problem fixed but is still doing the same thing.
Takata recall. In the winter months there are a host of electrical problems. At times, the radio will not tutn off after I shut off the vehicle. The only fix was yo disconnect the battery. The backup camera goes completely green also. The air suspension fails several times per week during the winter months as well. I have it parked outside all the time.
The contact owns a 2017 Ram 1500. While driving the vehicle, the contact was made aware that the headlights and rear passenger side tail lights failed to illuminate. The vehicle was taken to elmwood Chrysler Dodge Jeep Ram (located at 625 taunton ave, East providence, ri 02914, (410) 438-0400) where it was diagnosed that the bolts of the rear and front passenger side headlight needed to be replaced. The vehicle was repaired; however, the failure recurred numerous times. The vehicle was taken back numerous times to the same dealer. In addition, the contact stated that the vehicle stalled without warning. The contact coasted the vehicle to the side of the road and had it towed to priority Chrysler Dodge Jeep Ram of salisbury (located at 158 elm St, salisbury, MA 01952, (978) 961-3300) where it was diagnosed that the battery failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and provided case number: 57196259. The approximate failure mileage was 14,900.
Dodge Ram electronic gear shifter. The vehicle was parked and the engine was left running on a city street. Our driver got off the vehicle to close the garage door. On return to the vehicle the vehicle was rolling back. The door was left open when getting off vehicle to close the garage. The door hit the first car on its way rolling back and bent the door all the way to the other side. The vehicle then rolled back and hit the last vehicle. This just happened 11/12/18 the owner of the vehicle didn't want to involve the police since the neighbor knew where driver lived
The contact owns a 2017 Ram 1500. The contact stated that on multiple occasions while driving the vehicle would suddenly shut off without warning. The vehicle could be restarted after removing the ignition key and re-inserting it. The vehicle was taken to the local dealer thompson Dodge (2158 Washington rd. Thomson, ga) who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was also notified of the failure. The failure mileage was 30,000.
#1. with 21K mi. The service airbag system came on.it it stayed on for 5-7 sec and went off. It was intermittent at first but now it has been doing the same 2 or 3 times per minute. #2 the tailgate latch malfunctions at times and the tailgate falls by itself. It has done this while driving and sitting stationary after locking it with the key fob. #3 both front windows are equipped with an auto up feature. This feature has come and home in both front windows. At the time it works but it happens irregularly. #4 the transmission doesn't shift well after coasting as in on the highway. It almost seems to bog down and I have to put some weight on the accelerator to get it to respond. No codes have been thrown for the transmission so far. #5 the knob on the far left drivers vent fell off.
Truck with 3.0L diesel engine. Vehicle has twice (during first 6,000 miles) shown error message "service electronic throttle control" and truck has been disabled. First time was driving on mountain highway with heavy commute traffic when truck could not maintain any speed and struggled get truck safely off road. With multiple occurences with brand new vehicle it is a safety issue.
The contact owns a 2017 Ram 1500. The contact stated that the recall notice for NHTSA campaign number: 18V332000 (electrical system, vehicle speed control) was received in June of 2018. The local dealer (larry H. miller Chrysler Jeep Dodge Ram boise, 222 auto dr., boise, id) informed the contact that the parts needed to repair the recall were not available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Sometimes the truck won't recognize the key fobs. Truck instrument panel will continue to display key fob has left the vechile and the chime continue to sound even tho I have the key fob in my possession. I can put the vechile in gear and drive but instrument panel will continue to display key fob has left the vechile and the chime won't stop sounding. (I have videos and pictures of this issue). Also when I used the speed control at a steady speed and than use the cruise control to reduce the speed when I come to a complete stop and press the gas pedal again the transmission shift differently. The transmission delay shifting engagement. (there was a recall on my vechile for the cruise control and at the moment my truck is in the dealer getting the recall done, transmission shifting problem looked at and getting the key fob electrical problem fix. Dealer tech is trying to fix the problem. A request was made to corporate engineers for assistants fixing the problem. Dealer and engineers are working together trying to figured the key fob problem.vechicle mileage approximately 11400.
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- St. Louis, MO, USA