This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The truck was in my driveway, with ignition off. I had come home for lunch and was doing some work on the computer when a neighbor saw my truck on fire and alerted me. We called 911 and I went out to see what was going on. By then the entire bed area was completely engulfed with flames and it was beginning to spread into the cabin area. Within 10 minutes the truck was completely engulfed in flames. AFter the fire was extinguished, the fire department (captain) told me they believed the fire began in the rear passenger side taillight. That was the "hot spot". The truck was a total loss.
The vehicle-??s electronic ignition control does not seem to detect the presence of the key flob in order to activate, thus leaving the vehicle inoperable. This is an intermittent problem. I contacted my local dealership (Herb Chambers Ram, Millbury, MA.) and a service inspection was conducted. Though the dealership could not replicate this fault during my visit, they did confirm that an internal Ram service advisory exists pertaining to this ignition problem. The recommended correction is to replace the ignition module. The dealership put the part on order. It has now been four weeks since my visit. The dealership reports that the part is on back order and without an expected delivery date. I am also told that the module is a Ram/Mopar specific unit. As such, only an OEM can be used. In the meantime, I am unable to drive the vehicle. Though it may start, I cannot rely upon it restarting. Since an internal Ram service advisory exists on this issue, it is obviously a documented problem. The safety issue at hand is that a faulty ignition module leaves the driver/passengers at risk of being stranded should the unit fail.
When the truck gets to a half of a tank the fuel light will come on and the gauge drops down past empty as well as a check engine light will come on. This is getting more frequent and if this happens at a lower fuel amount there is a possibility of the unit running out of fuel and being in traffic or interstate highway. This could prove to be deadly.
In two occasions, the vehicle speed locked on and the vehicle began accelerating out of control. The dash message lit up stating electronic throttle control service. A quick internet search shows it is a common problem. I know many ram owners who have the exhaust manifolds break repeatedly. Both are severe problems.
- Windsor , CA, USA
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For the second time in about a year my truck has given the error code of "service electronic throttle control." I took it in and was told it was a computer update and it was fixed. Right at about a year later, the same error code appeared. With this error, power to the vehicle is reduced causing safety issues as your ability to maintain speed or accelerate is greatly diminished. I do not know if the part itself was inspected during the original service and computer update. There were no warning lamps or symptoms prior to the error message coming up on the instrument cluster.
The vehicle worked fine one day. When I went outside the next morning to go to work, all power came on but the vehicle would not start, will not turn over, will not click. Tried to jump start and the same thing happens. I am Active Duty Army and deploying soon. We have a special needs daughter and my wife needs the vehicle to take my daughter to her therapies. The battery is in excellent working condition. Battery terminals are without corrosion and appear brand new.
Fuel level sensor unit in the gas tank went out causing fuel guage to indicate there's an empty tank. This electonic sending unit went bad at 45,824 miles. I'm reading about dozens of these units having to be replaced on this model truck. The unit developed a dead spot which stops sending a signal when the tank reaches about 3/4 full. Then once fuel level drops to about 1/4 full the electronic signal becomes functional again and the gas guage works again.
The vehicle was stationary. Went to put the key in ignition and turn on. Truck would not start, not even turn. Tried jumping it and nothing worked. Having to get a whole new key ignition assembly done on it. Have read up on it and this has happened to many people. The truck won't lock or run. There are 83,000 miles on it and nothing prior to this has happened. The wheel will not turn or go into neutral. The lights inside do work so it is not the battery. Having to send to a mechanic and all parts have been ordered as they identified it was the ignition module that went out. He said it happens a lot to Dodge.
Failure of air suspension system multiple times while still under warranty, failure of backup camera, failure of other electrical components like front headlight and indoor dome light.
Fuel pump module assembly failure. Has been failing over past 3 months, now totally off. Unable to know amount of fuel in tank. Have been told by the dealer it is a common problem with this truck and a safety concern. Vehicle has less than 36,000 miles on it. Ram should issue recall as potential for stranded vehicle is great.
After sitting overnight, the truck wouldn't start. After charging 12 hours it starts but will not restart after shutting down. Obd P1df3 code. Research shows many of the same complaint. Just purchased 6 months ago.
The contact owns a 2017 Ram 1500. The contact stated that while driving 65 mph and driving over a bump in the roadway, several unknown warning lights illuminated and the windshield washer activated independently. The vehicle was pulled over and restarted and resumed normal operation. The contact stated that the failure recurred 3 times. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 60,000.
When backing into garage on 5/24/20 Ram 1500 quad cab steering locked in one position and vehicle accelerator went to the floor. Vehicle accelerated quickly backwards into my garage wall and damaged the garage wall, garage door, and vehicle. I was able to stop the vehicle prior to it hitting the back of the garage and going into my house. The vehicle steering was still locked and the vehicle would not go back into gear. Had the vehicle towed to the dealership.
I was pulling out into fast oncoming highway cross traffic when I lost all accelerating power. Traffic had to swerve around me and I narrowly avoided being struck multiple times before I could get off to the side of the road. There had been no prior warnings of this failure. At the dealership I was told the control module for the accelerator had failed and they had to reprogram it. Being that I could have been killed, I felt this failure should be reported to you.
The contact owns a 2017 Ram 1500. The contact stated that upon attempting to open the rear tailgate door, the door failed to unlatch. The contact then stated that when she was reversing out of a parking lot, the back up camera was pointed at the ground. Upon further inspection, the contact became aware that the tailgate door opened independently without warning. The contact stated that the failure was intermittent. The contact called fox negaunee Chrysler Dodge Jeep Ram 701 us-41, negaunee, mi 49866 and made an appointment to have the vehicle serviced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
On November 9, 2019, at approximately 12:pm, I was at my area's atm, sitting still, when all of a sudden the truck just turned off, without warning and I had to get it towed home by my aaa service
A D V E R T I S E M E N T S
- Simpsonville, SC, USA