This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ram 1500. The contact stated that while driving at unknown speeds and attempting to make a left or right turn, the steering wheel inadvertently became difficult to maneuver. No warning lights were illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 125,000.
The contact owns a 2016 Ram 1500. The contact stated that after starting the vehicle, the message "Service Power Steering" was displayed and the steering wheel was difficult to turn in either direction. The contact indicated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 44,000.
2016 Ram 1500 4x4 5.7 Hemi....ABS, Traction Control, BRAKE lights are all on. Had the DTS codes scanned and told the ABS Module is Bad (Internal Failure) as well as the HCU unit. Happened with approx. 24,000 miles but out of 36 month warranty. Well documented issue with these vehicles yet FCA will not recall nor help with repair. To make matters worse, the ABS module (part #68295368AC) is not currently available at all and there is no ETA either. Says part is discontinued on many Mopar parts websites. I, like who knows how many hundreds of others, are driving around with no ABS, Traction Control and also cruise control is automatically disabled. Also, the other day my Speedometer stopped working and I also lost power steering. This is a MAJOR safety issue and should have at least been covered by the powertrain warranty so at least I would not be liable for the approx $1800+ repair cost. The fact that the ABS Module is not even available is very worrisome at the very least. I have no choice but to drive my truck in this manner hoping I don't get into an accident due to failing brakes!!! I hope someone in your agency takes the time to review and research this issue and make FCA/Chrysler liable for repair of this major safety issue.
Loss steering while Driving making turn on Freeway. No light indication on Dash, of failure. Or engine light. No indication of any problem. But no steering. To hard to turn the wheel.
Loss of power steering almost impossible to turn the vehicle. I found this out at highway speed of 70 mph with no warning lights or indicators on the dash h.u.d. Even with certified pre-owned warranty and under 80,000 miles not covered under warranty and spoke with dealership and ram customer care and have been told even though they are aware of the common issue I-??m stuck with the bill and they basically don-??t stand behind their product.
The contact owns a 2016 Ram 1500. The contact stated while driving 35 MPH, the power steering assist failed to operate without warning. The contact stated that excessive force was needed to steer the vehicle while driving. The contact called the dealer and manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not repaired. The failure mileage was 51,000.
The contact called on behalf of his son who owns a 2016 Ram 1500. The contact stated while his son was was driving approximately 55 MPH and making a turn, the steering wheel became difficult to turn. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the vehicle with electric power steering assist failure. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering). The approximate failure mileage was 89,000.
Power steering stopped working during operation causing for a Safety issue. Diagnosis is the Electronic Power Steering Control Module, requiring replacement of rack and pinion assembly. Recall 16V167000 from RAM acknowledges this exact issue for 2015-2016 RAM 1500's manufactured between Jan. 22, 2015 and Sep. 13, 2015. HOWEVER, even though my vehicle (VIN: [XXX]) meets these exact identifiers with a Mfg. Date of 9/10/2015 falling into the specified group, RAM is not including my VIN in the recall order. This leaves me paying out of pocket for a known manufacturer defect, rather than being covered by the recall. If this is RAM's position and unwilling to help, while this is my 7th RAM it will also be my last. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering wheel or suspension.. I had truck aligned plus 4 new tires and still I can-??t drive it straight. The back tires are trying to come around and it pushes me sideways toward on coming traffic so I can-??t drive at all. Please help. It sounds like a current recall but my vin isn-??t included. He very dangerous to drive it at all
The electric power steering assist is not working on my 2016 ram 1500 and there is a recall on certain 2015-2016 rams on this issue where the circuit board was contaminated which caused the failure (recall S19) I contacted Ram on this and they told me that my truck is not one of them as it was made in 2015 before they put in the faulty circuit boards. My truck is doing exactly what the recall says happened to the other trucks and how can Ram be absolutely sure my truck did not get one of the bad circuit boards. It was made in 2015 and is a 2016 edition which is what the recall covered. It may be Vin specific but as my truck has the same exact symptoms, I feel this recall should be expanded. The vehicle has not been checked yet but I am told that there are no open recalls on my truck so I feel they will charge me whether it should be recalled or not. there are no warning lamps on. In closing I believe that if my truck has the same symptoms as the recall then the board should be replaced no charge by Ram as it was in the "Vin specific models"
The power steering started coming and going in late October 2021. In late January first of febuary it completely went out/stopped working. Took it in to local Dodge dealer, and they diagnosed that yes the electronic power steering had failed and needed to be replaced. I was advised of the replacement cost and ok'd the repair and part was ordered. Todate the part has not arrived (1000 across nation ordered but 18 shipped in last four months last advised) called and spoke to Dodge and filed complaint 041322, because, I've received no answers no response from Dodge/Chrysler since. This problem is not new to the model year of this truck. Dodge/Chrysler refuses to address availabilty of part or issue recall on the total number of vehicles involved. There is a recall that ive found online but does not address my vehicle that has less than 37000 miles. The dealership has been helpful. I own and have owned several Dodge/ Chrysler products and just very disappointed in the manufacturer.
I noticed about 2 weeks ago that my steering was becoming difficult. I brushed it off at first, but certain cold mornings, it is becoming harder to steer. My steering wheel also requires force to turn it straight after engaging in a turn, it does not assist. I took it to a National Tire and Battery and they confirmed that my Ram 1500 needs a new rack and pinion. They also informed me that no where around has any in stock, or even know if/when they-??ll get one. So I am stuck driving a truck where I could lose my steering at any moment. I believe my truck should be a part of 16V-167 recall.
My power steering failed. It stopped working while I was driving on a straight road at approximately 45MPH. The wheel was very hard to turn. The power steering did not start working again until I was able to stop the vehicle, shut it off and re-start it. I had the dealer look at it and they can not replicate it, and can not find any coded to tell what has happened. The dealer and FCA have said there is nothing they can do at this time. This is not a problem that I want to wait to happen again as it is extremely dangerous.
On Tuesday January 4th 2022 I was driving my vehicle on interstate 10 at approximately 75 mph, as I was driving my vehicle lost all power and shut off leaving me with no brakes or power steering, I coasted to the off ramp. At which time I was coming up on an intersection where I attempted to apply my brakes to prevent me from rear ending several vehicles. My brakes did not engage properly my steering very stiff and hard to turn, I barley made it around the vehicles in front of me. I then coasted as far as the vehicle would go not being able to stop, leaving me in an active intersection right on the off ramp. I have contacted the manufacturer in regards to recall W58 which is the crankshaft position sensor and tone wheel which 85% of these trucks where recalled for. I was dismissed and told they would not speak with me again. After this I believe it is to my best interest to file a safety report with you guys!
Hello, The safety problem is while driving the truck the fuel gauge needle drops to empty intermittently and a warning light flashes. Now not knowing how much fuel is in the tank is dangerous because running out of fuel especially on the highway will stall the engine followed by loss of brakes and steering. The dealer said its an electrical fuel sender resistor card inside the fuel tank that is shorting out, that alone scares me. Searching online I found out it's a common problem among 2016 Ram trucks. I will not let my family drive this truck until the electrical problem is fixed. Thanks for reading!
A D V E R T I S E M E N T S
- Brookhaven, MS, USA