This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A recall was made for manufacture dates ending in 9-2015. My truck is 10-15 and exhibits the same loss of power steering at low speed as this recall. Chrysler advises me to take it to the dealer and pay out of my pocket for their, obvious, defective build.I have seen numeroys complaints regarding vehicles outside the stated MD of this recall
The vehicle is starting to lose power steering function. The vehicle is at 102,000 miles. This is happening any time I turn my wheel. This is a very hazardous safety issue. This issue has not been seen by any other professionals. It just started happening a couple weeks ago. I called the dealership and they said my Vin was not part of the Dodge Ram 1500 year 2015 -2016 recall. I called the manufacturer and they told me it could be a recall soon. But until then I'm to get it looked at and get it fixed. If the recall is a thing soon they will reimburse me my money.
Steering stopped working while driving. Previous year had a recall for this issue and my truck was not included. This is an ongoing problem and the part needed to fix it is unavailable.
The contact owns a 2016 Ram 1500. The contact stated while driving 65 MPH, the steering wheel started shaking abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the vehicle was aligned; however, the failure persisted. The vehicle was taken to an independent mechanic and the upper control arms were replaced; however, the failure persisted. The contact stated that the tires were replaced but the failure reoccurred. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 147,112.
- Milan, NM, USA
Search CarComplaints.com for these popular complaint phrases...
Steering stiffens up and makes it hard to turn at lower speeds. There is a recall on rams from 2015-2019 for this exact problem that being a failure in the EPS system.
The contact owns a 2016 Ram 1500. The contact stated while driving 30 MPH and making a right turn, the vehicle lost power steering functionality, causing the steering wheel to become firm. There was no warning light illuminated. The contact pulled over on the side of the road and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and stated that the vehicle was experiencing the failure listed in NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 69,000.
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the low power steering fluid warning light illuminated then the steering wheel seized. The contact stated that she was able to maneuver the vehicle off the road. The contact notified the dealer and was advised to bring the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed that power steering control module and the steering rack assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that the VIN was not included in a recall. The failure mileage was approximately 40,000.
Truck speed by itself with cruise control set to 57 mph. Driving down road and was slowing down to turn and wheel wouldn-??t turn without a lot of force.
My truck was fine up until last week and the service steering assembly light came on, and was only on briefly, and then here on Monday, I'm driving on the highway and all of a sudden all my lights start flickering, and No Bus was triggered, I was able to get it back to town and brought it to my local dodge dealer, that has confirmed that the electric steering rack has malfunctioned due to a short on the internal module. So we're wondering if it's potentially a recall for this sort of thing doesn't happen from what they know and I'm told. And as a side note I put my location in Alaska HOWEVER! I'm actually located in alberta Canada and this was the only way ronget my form submitted and everything canadian brings me to nhtsa. Thank you.
The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the steering wheel became firm without warning. The contact used excessive force to steer the vehicle. Overtime, the failure became more frequent with an abnormal, clicking noise coming from the steering column. The dealer nor the manufacturer were notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 16V167000 (Steering) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 116,000.
At about 75,000 miles, the BRAKE, ABS and Traction Control lights on my dash came on intermittently. Shortly thereafter, they said on indefinitely. I have had diagnostics run and the shop confirmed that the Hydraulic Control Unit (HCU) and/or ABS Control Module has failed. I was told by the Dodge dealership that this is a known issue with Ram trucks of this generation and they have replaced countless HCUs/ABS Control Modules. These failures cause the ABS system to no longer function. It also disables cruise control. I understand NHTSA has already opened an investigation into a similar issue with heavy duty 2017-2018 Ram trucks, but this problem is common among 2016 models AND 1500 (not just the 2500 or 3500). I have encountered innumerable people online with this exact same problem. The dealership wants $2,000 for the repair.
I was driving vehicle and my power steering stopped working. My steering wheel is stiff and extremely hard to move left and right. I-??m in shock this happen as the vehicle was moving.
Electric power steering stopped working while parked at a stop light. No previous indication that it was going to go out. No dash indicators. Had to drive home with no power steering with my family in the vehicle. No accident caused. Took the vehicle to a dealer where they informed we needed a new pack and pinion. Ordered one through the dealership and waited 4 months for one before having to move out of state. Got to new state and contacted a dealer who also said they are still on back order and do not know when they will be available. This is a primary vehicle of ours and to not get be able to get ahold of a part because everyone else seems to be having the same problem is very frustrating and inconvenient and a cause of concern. We cannot drive our vehicle without it being unsafe. We have now been out of a vehicle for over a year. 10 months of that year, not being able to get ahold of a new part because they are out of stock. If the part isn-??t even available for easy repair and people have to wait months in order to receive one because they are in such high demand, that-??s a obvious fault of the manufacturer on the part and needs to be covered as a recall. I cannot sell my vehicle for a reasonable price because of the issue, I cannot trade in my vehicle for a reasonable price because of the issue and I cannot fix the issue because the part is not available. All at which is not my fault. Our vehicle had approximately 90k miles on it when it went out.
My EPS is cutting out intermittently Driving some time power steering is there and some times not looked it up on line and other vehicle from same year and manufacturer have the same problem and they have been recalled but for some reason not others
Shortly after starting my 2016 Ram 1500 4x4 truck on January 27 2023 I was beginning to leaving my driveway and accelerate down the road when I noticed a check steering warning light displayed on my dash. Then I noticed my steering was quickly beginning to fail just a few meters from my driveway. I noticed I had very limited steering so I decided to return the vehicle back to my driveway. There was a high pitch winding and grinding sound every time I tried to correct the steering wheel to the left or right. I barely managed to return home into my driveway where I parked it for the tow truck. After doing some research I discovered there was a safety recall May 12, 2016 on the Electric Power Steering (EPS) unit. S19 / NHTSA 16V-167 Electric Power Steering which applies to certain 2015 and 2016 model year 1500 series RAM trucks. I have scheduled an appointment to tow my truck to Bayview Chrylser dealership in Sarnia Ontario to replace the Rack and Pinion / Electric Power Steering (EPS) unit. I feel this is an extremely serious safety concern on all 2015/2016 Trucks and these vehicles should be recalled to have this part inspected and replaced by Chrysler free of charge ASAP before lives are lost! I was on the highway the day before and I consider myself very lucky this incident didn't happen at that moment where I would have had no time to react on the faster moving highway. This loss of steering control could have easily resulted in a crash or a fatality. PLEASE address the steering fault before it's too late. I look forward to hearing from a representative from Chrysler to discuss a future recall on these affected trucks. A Very concerned Dodge Truck owner
Driving 40 mph and suddenly motor died warnings for throttle and other flashing but coming around a curve was difficult to steer and stopped on curve and had to be pushed out of the way tried to start to no avail and had it towed to a local dealership where they determined it was a common problem with the tone wheel/ reluctor plate that apparently delaminates and loses part of a magnet on the outside which apparently they is a warranty expressly for this problem for 2014-2018 ram 1500 3.0 eco diesels which I-??m being told by the dealership that chrysler says my vehicle is not covered ? Why I don-??t understand.
The contact owns a 2016 Ram 1500. The contact stated while driving at speeds of 70 MPH or faster, the vehicle would noticeably shake. The contact made an appointment with the dealer to diagnose the vehicle. The vehicle had not yet been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 108,000.
The contact owns a 2016 Ram 1500. The contact stated while driving 35 MPH and making a left turn, the steering wheel became difficult to turn and seized intermittently. The contact stated that the service air bag warning light was illuminated. The contact was able to continue driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the vehicle had an electrical steering failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.
A D V E R T I S E M E N T S
- Saint Clair, PA, USA