This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Power Steering on my 2016 Ram 1500 is starting to act up. The Power Steering is tight when driving my vehicle especially when changing lanes, turning, and parking. I see that there was a recall for the 2015-2016 Ram trucks for Contamination on the electric power steering control circuit board. When I look for recalls on my vehicle there are none listed but my truck is showing all the same signs as this recall states. I have had my vehicle checked out by a licensed mechanic and he also stated that my truck is having the same issues that were listed in the recall. What can I do to have my vehicle repaired under the recall?
While driving the power steering stops working and it becomes difficult to steer. This only lasts for a few seconds then it begins to work again. I started noticing this a couple of weeks ago but it is getting worse the more I drive it. I am concerned that it is becoming a safety concern.
- Grantham, NH, USA
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The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the power steering malfunctioned, and the steering wheel was very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer was notified of the failure, but the manufacturer was not yet contacted. The contact was informed that the vehicle was not included in the NHTSA campaign number 16V167000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 28,000.
I lost power steering while driving. The dealership said I need a new steering rack. Previous recall for this problem, same year as my truck, is said not to fall under the recall.
Power steering, Was driving down the road, when the steering wheel was jersey out of my hand. After pulling over, the power steering indication on dash appeared. I turn of vehical and restarted, steering worked fine. Same incident happened multiple time a few days later as driving down the road. The steering would not be responsive and then work. Now the power steering is out and has not return functional. The vehical has not been inspected as I am afraid to drive to shop and it has almost caused multiple accidents.
While driving my 2016 Ram out of the clear blue I experienced power steering loss when rounding a curve at approximately 40 mph. I thought for sure I was going to collide with the vehicle in the opposite lane but with a hard tug to the right I managed to escape the unthinkable. Not really knowing what just happened and no warning lights illuminated I very cautiously continued my drive to work kinda moving the steering gently left to right to see if it would do it again. From time to time I could feel what seemed to be resistance against the direction I was turning the steering wheel. When I arrived to work I Immediately opened the hood expecting to see a problem with the power steering pump but didn-??t see one. I then took it to my mechanic and he informed me that it has electronic steering and suggested I take it to the dealership. I then googled this issue and found it-??s a much bigger problem in that Chrysler had a recall for the same problem in 2015-2016...the same period in which my truck was built but not included. Chrysler needs to stand behind what they build and fix this problem before someone gets killed. Myself and anyone else who owns a 2015-2016 Ram truck and has experienced this problem should have Chrysler remedy this under recall 16v167000.
While driving, electric power steering was lost and 'Service Power Steering' warning showed on dash. Steering immediately became difficult which made keeping the truck in the correct lane difficult. When I got home, I disconnected the two electrical connectors to the electric power steering control module, reconnected the two connectors and power steering was restored.
When driving this Ram 1500 with electrically assisted steering it sometimes becomes almost impossible to steer when making a turn. problem is intermittent. i feel this is a safety issue in that i could possibly turn into oncoming traffic which can cause a catastrophic accident putting myself and other occupants at risk.
I intermittently loose all power steering and struggle to turn the steering wheel. There is a recall on the electric power steering control circuit for my model and year truck but only for very specified manufactured dates, apparently my trucks was made either before or after these dates. Although from what I've read, my truck has same symptoms as trucks which were manufactured in those specific dates. The lose of power steering happens at low speeds, high way speeds, country roads and city roads. With the complete loss of power steering at random times, I have been in dangerous situations on the road while truck the truck.
I currently have my 2016 Ram laramie in the shop in need of a repair to the power steering. When turning and accelerating the power steering locks up and the vehicle lurches. The dealership initially diagnosed the problem as concurrent with recall 16V167000 (NHTSA recall 16V-167), but then later determined that the VIN of my vehicle did not meet the specifications. This issue occurred out of the blue on my vehicle, and makes it undriveable. The repair quote is upwards of $2600. It stands to reason that the 16V-167 recall extends beyond the initial scope of what was originally documented, and the manufacturer and dealer are jumping on this loophole. I have no choice to repair the vehicle, but am in hopes that an adjustment to the 16V-167 recall will be made at a further date which may provide me reimbursement from the manufacturer. Willing to provide documentation upon request.
The contact owns a 2016 Ram 1500. The contact stated that while driving, the steering wheel ceased and the contact had to restart the vehicle for the steering wheel to operate correctly. The contact stated there was a NHTSA campaign number: 16V167000 (steering) however, the VIN was not included. The contact stated that the vehicle experienced the failure stated in the recall. The dealer was not informed of the failure since the vehicle was over the warranty coverage. The contact informed the manufacturer of the failure and the manufacturer informed the contact that recalls were VIN specific and since the VIN was not a part of the recall, no assistance would be provided. The manufacturer also informed the contact to call the Canadian manufacturer since the vehicle was made in Canada. The contact then contacted the Canadian manufacturer, who informed the contact that the vehicle was not registered under his name and referred the contact back to the U.S. manufacturer. The vehicle was not repaired. The failure mileage was 93,000.
The vehicle is loss of power steering assist at low speeds making it hard to steer the vehicle. Left or right making the driver have to put more effort into steering the vehicle around obsticalls
The contact owns a 2016 Ram 1500. The contact stated that while making a turn, the steering wheel became difficult to turn. There was no warning light illuminated. The contact stated that after completing the turn the steering wheel resumed normal operation. The vehicle was not diagnosed nor repaired. The contact referenced NHTSA campaign number: 16V167000 (steering) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 70,000.
The contact owns a 2016 Ram 1500. The contact stated that while turning out of a driveway, the steering wheel was difficult to turn. The contact stated that no warning light was illuminated. The contact stated several hours later that the steering wheel functionality returned to normal operation. The vehicle was taken to K and L auto sales Inc. (11958 renovo rd, North bend, pa 17760 (570) 923-0722) where it was diagnosed as a loss of electronic power steering. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 16V167000 (steering). The manufacturer was contacted and confirmed the vehicle was not included in the recall. The failure mileage was 51,192.
The contact owns 2016 Ram 1500. The contact stated while driving approximately 40 mph, the steering wheel became hard to turn. The contact was unable to move the steering wheel. The contact stated that excessive force was needed to turn the steering wheel. There was no warning light illuminated. The vehicle was not taken to a dealer for the steering failure. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 16V167000 (steering). The failure mileage was 80,000.
I have been having issues with my power steering since February 2020. When I called the local dealer to report this I was told that my vehicle was not included in this recall. The recall states the vehicles electric power steering control circuit board is causing a short which is resulting in a loss of the power steering assist due to the manufacturers defect. My vehicle falls under the same year of the vehicles being recalled. I took my vehicle to an automotive shop to get it diagnosed since my power steering light is on and the power steering continues to not work and they told me it is the powering steering rack that needs to be replaced plus the circuit board. They told me this is the exact recall that is out there now and my vehicle should be included in this recall. This is a major safety concern that needs to be taken care of as soon as possible. I have already called Dodge corporate and filed a complaint and have a case number assigned (#77899413). Now the dealers don't want to want to accept the vehicle to diagnose it because "this is going to be dumped in their laps" this was exactly what a service manager told me when I called the dealer today. This is a serious safety matter that needs to be take care of asap. I have 4 children I am driving around in this vehicle which clearly should be included in this recall. I am hoping to hear back from someone asap as I have already been dealing with this safety since February waiting for an official recall notice. If this is not taken care of in a timely manner I will be forced to include my attorney and make this a legal issue on top of a safety issue.
The contact owns a 2016 Ram 1500. The contact stated that the power steering failed without warning while trying to coast into a parking lot. The contact stated that the steering wheel became difficult to turn. The vehicle was towed to crown Chrysler Dodge Jeep Ram greensboro (3710 w wendover ave, greensboro, nc 27407) but was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. No additional assistance was provided. The failure mileage was 29,739. Consumer stated vehicle was repaired.
A D V E R T I S E M E N T S
- Kingsley, IA, USA