This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Truck randomly turns itself completely off without warning losing all control of any power or ability to restart the truck to remove it from the road. Gives a Fuel Sending unit failure error, will not go into eco mode and will not remote start.
there was a recall issued june 2022 and there are still no parts avaiable to repair it. how long in the NHTSA's opinion is a timely manner for repair of a condition that states "may cause a vehicle to crash"? I have a truck that's been sitting, dangerous to drive for 8 months. i called but whoever i spoke with couldn't give me a timeline. if someone who knows could let me kno, i'd appreciate
The recall has been since June 2022(I think) manufacturer recall#246, NHTSA recall#22V-406(high pressure fuelpump) it willbe almost a year " since the recall all the dealers can offer or tell you is no parts available? what is the usual time frame given these known defects to be fixed? is this a safety issue"
Looking to find out how long the manufacturer has to recall my vehicle" Trying to find out when parts will be available. Just to recall a vehicle does not get the known problem resolved. Do I just keep driving it in the hope nothing bad happens"
As my understanding is the the fuel pump compones are damaged. Vehicle does now run for too long it turns off. When I was driving it the vehicle turned off. I contacted my insurance to get it towed. It's been at the Dodge dealership since the day it cut off in the highway.
- Baltimore, MD, USA
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I had the AEM for mission controls performed. Since then, I have experienced a reduction of 5 miles per gallon in fuel efficiency. Additionally, and more importantly, there is a lag in acceleration from a stopped position that is a safety issue. This has caused a number of near accidents due the the lack of acceleration at a stop sign or intersection. I have contacted my RAM dealer on a number of occasions, but I am always informed that there is no repair issued for this by RAM. I was assured by RAM that the AEM would not cause a degradation of performance but it clearly has as there are thousands of other owners who have reported this as well. I have tried to get this resolved throught Chrysler cares, but they continue to tell me that what I am experiencing is not a result of the AEM. However, there are thousands of the same complaints online from other RAM 1500 owners. Please let advise me what recourse I may have or if your agency has addressed this issue previously as it is a severe safety concern.
My 2016 Ram 1500 Sport developed an exhaust leak originating from the exhaust manifold like many other Rams. I noticed it because I could hear a ticking noise upon starting the vehicle, specifically coming from the passenger side front wheel-well. The vehicle was brought to a local Ram dealer and was diagnosed as having multiple sheared studs on the passenger side exhaust manifold. Due to the truck being over 5 years old, the power train warranty no longer covers this. Ram is well aware of this issue but still refuses to initiate a recall. This issue presents a safety concern and has a potential to endanger myself and any other passengers who get in the vehicle due to raw engine exhaust fumes being released within the engine bay while the vehicle is running which could enter the cabin of the vehicle while in operation causing potential injury.
I've been trying for over three years to obtain a repair for severe lag in acceleration in my 2016 Dodge Ram Eco Diesel. It's a critical safety hazard. A recall was issued June 2022, but Dodge continues to say a remedy is not available. Dodge has known about this issue for several years, and still does not have a fix? As I said in my first complaint submitted Jan 2020 (11300317), how many lives will continue to be put at risk because of this issue? Please help.
I experienced a loss of power while driving roughly 2 months ago while driving on the highway. I took my truck to an independent shop, who diagnosed the problem as a premature failure of the High Pressure Fuel Pump. They informed me that the fuel pump is under recall warranty, and I should take my truck to the dealer to have the recall fulfilled. The dealer informed me that the recall could not be performed on my vehicle, due to a lack of recall parts. I have called Chrysler Customer care, who informed me there is no way for Chrysler to help me until the recall parts become available which could take months or years to produce. I also called Ram Customer care and received a similar solution to fulfilling the recall. At this moment in time, my truck is completely immobile. I am without a vehicle to commute to and from work or school. I am a college student that cannot afford to dish out the money necessary to fix my truck, when the problem should be fixed under recall warranty.
For the time iv'e owned the truck it has stalled out randomly while driving leaving me either in the middle of the street or blocking a drive though. Mostly recently it refused to start leaving work and never started after that. Truck sat in my works parking lot for about 3 weeks before I took it to a dealer in that time we diagnosed it as a fuel issue as it would crank fine and would only start as we sprayed diesel down the intake. Truck has now been at local dealer for 4 months with the solution looking to be the most recent High Pressure Fuel Pump recall that just opened. Dealer seems to be sitting on their hands waiting for something magic to happen for the issue to be resolved but nothing is being done to fix this part failure. Truck has left me blocking traffic on multiple events and dealer says they cant inspect my pump until the backordered one arrives which is next year in February. Warning light that would appear all the time was that my fuel injection quantity was lower than expected (P026C) and O2 sensor out of range during deceleration on bank 1 sensor 1(P2297)
My truck has a recall NHTSA CAMPAIGN ID: 22V406000. The truck will randomly die while on the highway forcing me to pull over 3 lanes with no power at all, then the truck will not start for 5 minutes. I brought the truck to the dealer and they will not fix the problem and told me they don-??t have a fix yet and it-??s expected late 2023. I use my truck for work to pick up equipment and need it almost on a daily basis. I called Chrysler and they said the same thing. I asked if they would buy it back butthey told me it doesn-??t qualify for a buyback. It-??s not safe to drive.
The frame mount where the front fuel tank strap slides into has corroded out causing my fuel tank strap to release from the frame and allowing my fuel tank to sag in the front.
Fuel pump leaking. Gasoline leaked in garage. I park in a garage and the smell of gasoline extremely strong. Water heater located in garage. Fuel pump replaced on 8/27/2022. No warning lamps or messages.
There is an open recall for certain vin#'s 20v-475 that happened to my vehicle and according to message boards a lot of other vehicles that have the failure of the tone wheel to the exact way the recall is listed but for some reason the vin does't fall under the recall. My vehicle had a complete shut down without warning or noises while driving at highway speeds on a windy narrow parkway with minimal shoulder. If I wasn't driving in the right lane at the time my situation could've been even more dangerous than it already was. I don't understand how a part that that is used in all ecodiesel engines from 2014-2018 and has a known failure is supposedly only affecting a small percentage of engines when they all have the same part. I have searched message board after message board and have found a lot of listings of this part failure all on vin's that for some reason aren't on the recall. As a SAFETY precaution letters should've went out to all ecodiesel vehicles within those years to at least alert drivers theres a potential for this failure. If it wasn't for the fuel pump recall that they do not have a fix for, I wouldn't have been as aware of m vehicle possibly shutting down without warning. Again I think as a SAFETY precaution letters should be sent to all ecodiesel owners alerting them of this possible engine failure that could endanger their lives and open an investigation to see why a part used in all of the vehicles only affects certain ones when it is obviously failing in all ecodiesel engines.
While traveling at highway speeds on a narrow parkway with minimal shoulders, the vehicle without warning or noise shut down, almost causing a major accident and I wouldn't have been able to get to the shoulder if I wasn't in the right lane. The shoulder barely had room for my truck putting myself and other vehicles at risk. There was ABSOLUTELY no warning that my car was going to completely shut down, no lights illuminated on my dash until i was on the grass and the engine was dead. The dealership confirms the exact issue was a failure of the Magnetic tone wheel that has a NHTSA Recall# 20V-475, that is an identical symptom and diagnosis to my exact issue. The dealership Meadowlands of Carmel (845)225-8468 [XXX] in the service department quoted me $1,600 plus tax to replace the magnetic tone wheel. I am also a government employee and I am unable to get to work. My engine type and year (2016) is identical to this recall stated above (20V-475), but for some reason that no one at RAM Customer Service or the RAM Recall Department can identify why my VIN number is excluded from a recall that my VIN is clearly a part of. I had ZERO symptoms, warnings before I could have been potentially killed. My kids were thankfully not in the car with me. I feel this is well within the spectrum of my VIN number qualifying to participate in this recall coverage, as well as other RAMS who may not even be aware of this without doing their own research of the circumstances and symptoms. I feel incredibly lucky to be alive and I follow my maintenance as recommended to a tee. Please feel free to go to Meadowlands in Carmel, NY: 1952 US-6 Carmel, NY 10512. Please see recall I am referring to: https://static.nhtsa.gov/odi/rcl/2020/RCLRPT-20V475-5815.PDF Time is of the essence for me and if i can be of any help please do not hesitate to call me at [XXX]. Thank You, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Purchased my 2016 Ram 1500 Crew Cab 4x4 SLT Big Horn June 2019. At that point the previous owner had the truck in the shop and while there it was diagnosed that the fuel pump failed. About January 2020 I stated having the famous Hemi Tick but not all the time. I'm very ocd on all maintenance of my truck, witch I or my husband and son; both certified diesel mechanics. I only run Valvoline Full Synthetic 5w-20 oil and a K&N Oil Filter and is changed before the 5k mark. Fast forward to Oct 2021 truck starts not wanting to start, Tick is very very loud and does it warm or cold does not matter. At times would not even start. Send it to the local dealership, with CEI on, they diagnosis as 4 manifold studs are broken, 800 bucks later they are replaced. But only 4, supposedly two on each side. Get truck back, drive maybe 5 miles CEI back on. Truck running as if it has no power, getting no fuel. Was able to get it home, called dealership next morning took truck back. This happened mutiple times. Called the main dealership in Edmond, Oklahoma in an attempt to get someone to figured out why I kept getting told my truck was fixed and it was not. Come to find out after 3 months in the shop the fuel pump yet again failed. Now, there is a recall and my vin is not included but yet I have had TWO failed fuel pumps. And now June 2022 I have the famous Hemi Tick again. To witch I can only guess is the other manifold studs that they for some dumb reason did not replace when they should have.
There is a current safety recall W58/NHTSA 20V-475 that covers certain ram trucks. My trucks vin didn't make the list. My trucked stalled on the interstate and the dealer diagnosed it has the tone wheel delaminated. I'm not sure how the vehicle manufacture or you came up with the VIN list but there are multiple vins that didn't make the list and having this exact failure.
A D V E R T I S E M E N T S
- Edmonds, WA, USA