This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ram 1500. The contact stated while driving 70 MPH, the vehicle lunged forward and went into Limp Mode. The check engine and the electrical emergency warning lights were illuminated. The vehicle was taken to the dealer and the contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) however, the VIN was not including in the recall. The manufacturer was contacted and notified of the failure however, no additional assistance was provided. The failure mileage was 97,000.
The contact owns a 2016 Ram 1500. The contact stated that while the vehicle was parked, oil was leaking onto the ground. The vehicle was taken to the dealer where it was diagnosed with a cracked engine oil cooler housing. The dealer replaced the engine oil cooler housing. The manufacturer was not made aware of the failure. The failure mileage was approximately 154,000. The VIN was unavailable.
The contact owns a 2016 Ram 1500 The contact stated that while driving the vehicle stalled. The engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 22V-406000 (Fuel System, Diesel). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact stated while driving at 35 MPH, the vehicle stalled. An unknown warning message was displayed on the instrument panel. The vehicle failed to restart after several attempts and was towed to the dealer where it was diagnosed that the vehicle fuel system had failed. The vehicle was repaired. However, the failure persisted. The dealer then informed the contact that the crankshaft position sensor tone wheel was defective. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall. The vehicle was repaired. The failure mileage was approximately 100,000.
The contact owns a 2016 Ram 1500. The contact stated while driving at an undisclosed speed and hauling a travel trailer, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with a non-reading crankshaft sensor tone wheel that had delaminated. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 65,000.
- Gibbon Glade, PA, USA
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The contact owns a 2016 Ram 1500. The contact stated that upon inspection of the vehicle, he discovered that the oil cooler assembly attached to the oil pump had cracked. The contact also stated that the oil gauge would fluctuate from high to low while driving at various speeds due to the failure. The contact took the vehicle to an unknown dealer where they confirmed the failure; however, the dealer had refused to service the vehicle under warranty. The manufacturer was notified of the failure and informed him that his vehicle would not be covered under warranty; the manufacturer referred him to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 90,000.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. The contact took the vehicle to HW Hunter RAM of the West (43226 10th St W, Lancaster, CA 93534: (661) 948-8411) & AutoNation Chrysler Dodge Jeep RAM Valencia (23820 Creekside Rd, Valencia, CA 91355: (661) 379-7709) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact had received a recall notice for NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The dealer was contacted and informed the him that the parts were unavailable, and that the dealer was only receiving one part per week. The contact was also informed that he had been placed on a waiting list and that there were several customers ahead of him on the list. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed that only one part at a time was sent to the dealers. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact stated while driving 65 mph, the vehicle loss motive power with the check engine warning light and several other unknown warning lights illuminated. The vehicle was towed to the residence. Fields Chrysler Jeep Dodge Ram asheville (255 smokey park hwy, asheville, nc 28806, (828) 667-5213) was contacted and informed of the failure. The contact was unsure of the cause of the failure however, stated that some unknown magnetic material needed to be replaced. The contact referenced NHTSA campaign number: 20V475000 (engine and engine cooling) as a possible solution to the failure however, the VIN was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 170,000.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. Three unknown dealer were contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 20V475000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Chuck patterson Toyota (200 East ave, chico, ca 95926) was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated while driving at various speeds, the vehicle stalled with an unknown warning light illuminated. The contact stated that the vehicle failed to resume normal operation and was towed to chuck patterson Toyota (200 East ave, chico, ca 95926) where it was diagnosed however, the mechanic was unable to do the repairs due to parts not being available. The failure recurred intermittently. VIN tool confirms parts not available. The failure mileage was approximately 41,000.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted auto nation Chrysler Dodge Jeep Ram dealer bellevue service center (120 116th avenue ne, suite a, bellevue, wa 98004, (425) 312-1092) and it was confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part needed to repair the defect was unavailable. The manufacturer and local dealer larry H miller Dodge located at 755 N 500 w, West bountiful, ut 84010, were made aware of the issue and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Bert ogden Chrysler Dodge Jeep Ram (8421 w. expy 83, harlingen, tx 78552, (956) 335-3018) was contacted and confirmed that parts were not available for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact called to mcsweeney Chrysler Dodge Jeep Ram (2605 dr john haynes dr, pell city, al 35125; (205) 813-7020) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA campaign numbers: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train) however, the parts to do the repairs were unavailable. Nemer Chrysler Jeep Dodge Ram (728 quaker rd, queensbury, NY 12804) was contacted and confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact stated that while his wife was driving at low speeds and making a right turn, the vehicle stalled without warning. The contact was provided a loaner vehicle for the two months. The vehicle was then taken to mac haik Chrysler Dodge Jeep Ram (12111 katy fwy, houston, tx 77079, (713) 538-2700) however, the vehicle was not diagnosed nor repaired. The contact stated the failure was due to throttle delay failed to respond. The vehicle was previously repaired under NHTSA campaign number: 19V757000 (engine and engine cooling) at nyle maxwell Chrysler Dodge Jeep Ram of austin (13401 highway, ranch rd 620 N, austin, tx 78717 (512) 518-1097). The manufacturer was contacted but no further assistance was provided. The failure mileage was 38,000. Consumer stated V08 was done in January and could not qualify to install VA7 update that restored the engine performance. The consumer stated his truck was part of a settlement Ram ecodiesel class-action and was awarded $3000 under the V08 recall whereas he chose not to have it done until parts are available under nthsa VB1. The consumer wanted VA7 update restoring the engine but fca is stating the consumer doesn't qualify because of the fact V08 done after January.
A D V E R T I S E M E N T S
- San Diego, CA, USA