This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the contact was advised by the dealer that the recall was a software update. The contact advised the dealer that the recall was for the reluctor wheel magnetic material delaminating off the wheel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was advised by the dealer that the recall was only a software update and had nothing to do with the recall. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, and was not able to be restarted. The vehicle was towed to a local dealer where it was diagnosed that the tone wheel had delaminated and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The VIN was included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.
The contact owns a 2016 RAM 1500. The contact discovered the NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) and the contact was informed that the recall was repaired, however, the failure recurred. The contact stated that while driving at approximately 70 MPH, the vehicle lost acceleration and there was smoke coming from the engine. The low oil pressure and service throttle control warning lights illuminated. The contact pulled the vehicle to the side of the road and when the hood was lifted the engine was on fire. The contact extinguished the fire with a fire extinguisher at the scene. No fire department was contacted. No police report was filed. No injuries were sustained. The vehicle was towed to the contact's residence. The contact was a certified mechanic and diagnosed the vehicle with ERG failure and a melted hole through the intake manifold. The manufacturer was made aware of the failure. The failure mileage was approximately 156,000.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated there was a loud whining sound coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed fuel pump. The contact was informed that the software needed to be updated and the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 45 MPH, the vehicle stalled. The contact stated that the check engine and electrical system warning lights were illuminated. The contact drove the vehicle to a dealer and was advised that the parts to repair the vehicle were not yet available and were related to the NHTSA Campaign Number: 22V406000 (Fuel System Diesel). The failure mileage was 260,000. VIN tool confirms parts not available.
- Olathe, KS, USA
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The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, the vehicle stalled. The contact was not aware of any warning lights being illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the reluctor wheel had delaminated. The vehicle had not been repaired. The failure mileage was approximately 102,000. Parts distribution disconnect.
The contact owns a 2016 Ram 1500. The contact stated while driving 50 MPH and towing a trailer, the contact heard a thud, after which the vehicle suddenly lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the crankshaft position sensor tone wheel. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 120,000.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact stated while driving at approximately 15 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact had the vehicle towed to a local dealer who diagnosed and determined that the high-pressure fuel pump needed to be replaced. The failure mileage was approximately 89,000. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated while driving approximately 10 MPH and entering a parking lot, the vehicle stalled. There were no warning lights illuminated. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the high-pressure fuel pump had failed. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was approximately 184,000. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact called and referenced NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact stated that while driving 60MPH, the vehicle shutoff and came to a complete stop in the passing lane. The contact was able to drive to the residence. The throttle body and check engine warning lights were illuminated. The vehicle was taken to the dealer and the contact was informed that the tone wheel needed to be replaced. The vehicle remained at the dealer pending the repair. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 99,700.
The contact owns a 2016 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact received notification of NHTSA Campaign Number 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 55,100.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at approximately 72 MPH, the vehicle shut off without warning light. The forward momentum of the vehicle allowed the contact maneuver off the roadway and the vehicle came to a stop on the grassy shoulder. The contact could not restart the vehicle and had the vehicle towed to a certified mechanic who confirmed that the failure was related to the recalls. The vehicle was towed to the dealer but was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 172,000. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving 64 MPH, the vehicle stalled inadvertently. An unknown warning light was illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts and was towed to the dealer to be diagnosed. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,777. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact then received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that recently the "Fuel Injector Quality Lower than Expected, " message was displayed. The vehicle was taken to the dealer and the fuel filter was replaced; however, the warning light immediately became illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 98,500. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Ram 1500. The contact stated while driving approximately 65-70 MPH, the vehicle lost motive power. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the crankshaft position sensor tone wheel failed. The vehicle was not repaired. The contact stated that the failure was like NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) for which the VIN was included. The manufacturer was contacted and stated that the vehicle was not covered under recall but provided no additional assistance. The failure mileage was approximately 111,000.
The contact owns a 2016 Ram 1500. The contact stated while driving 65 MPH and depressing the accelerator pedal to overtake another vehicle, the vehicle started to decelerate independently. The contact stated that the service throttle position sensor warning light was illuminated. The contact was able to park on the side of the road and the vehicle failed to start properly. The contact took the vehicle to the local dealer, where it was diagnosed with needing the tone wheel to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 162,000.
The contact owns a 2016 Ram 1500. The contact stated while driving 55 MPH, the vehicle lost motive power. The vehicle was able to be restarted but failed to accelerate. The contact stated that the vehicle was serviced at the dealer under NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) in August of 2020 and was relating the failure to the recall. The vehicle was not taken to an independent mechanic or dealer for diagnostic tests or repairs. The manufacturer was notified of the failure and stated that the vehicle was not included in the recall. The approximate failure mileage was 91,000.
A D V E R T I S E M E N T S
- Kernersville, NC, USA