This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The idle dropped to 550 RPM S (revolutions per minute) which should be 900 RPM and the engine stalled out. This was caused by the crank case PCV (pressure control valve). It's an engineering design flaw in the PCV- it's working in the wrong direction. This also can cause other problems in the vacum system like brake failure and improper fuel consumption, and engine over-heating.
While driving northbound on US411 which is a fairly straight two lane paved road in gordon county ga, I pulled out to pass a slower vehicle. When the engine rpms hit 4500 the truck started to shake and loose power. No codes were thrown at the time. I was forced to slow to below the speed limit and for safety reasons couldn't complete the pass. I pulled over into the shoulder and the truck was experiencing a very rough idle. I turned of the ignition and on restart the engine felt and sounded normal. I continued home. The next day I started the truck and it threw a code. I took it to the Ram dealer, after diagnosis they said it had a bad cam and the engine needed replacement.
While driving at approx. 50 mph the engine suddenly shut off. The warning light flashed service 4WD, check engine light, and many other warning lights on the dash and electronic selector. After stopping, without power brakes working, the truck would not start. I allowed to truck to sit, with flashers on, for about 10 minutes. After the 10 minute wait, the truck started and seem to drive normally. I went directly to local dealership (sharp Dodge in pulaski, tn). The technician wasn't able to find a "code" related to the shut down. They only found indications of "voltage overload" not further defined. This occurred on April 8, 2021 on hwy 31A, approx 0600 hrs near the city of pulaski, tn 38478. Note:. the engine /long block was replaced by the same dealer AT172000 and under mopar warranty due to internal engine issues involving #5 lifter and damaged cam shaft.
The contact owns a 2014 Ram 1500. The contact stated that while driving 65 mph, the vehicle shut-off without warning. The contact pulled to the side of the roadway and had the vehicle towed to bayird Dodge Chrysler Jeep Ram of West memphis (1901 S. service rd, West memphis, ar 72301). The contact was informed that the cause of the failure was due the toner wheel which was linked to NHTSA campaign number: 20V475000 (engine and engine cooling) however, the VIN was not included in the recall. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The contact had the vehicle repaired out of pocket by the dealer. Upon return of the vehicle, the contact stated that an abnormal humming sound was coming from the vehicle whenever the brake pedal was depressed. There was no warning light associated with the issue. Due to the failure, the contact had the vehicle towed to petrus auto sales (2350 us highway 63 North, stuttgart, ar 72160) where the vehicle remained unrepaired. The failure mileage was 145,000.
The contact owns a 2014 Ram 1500. The contact received notification of NHTSA campaign number: 20V475000 (engine and engine cooling). The vehicle was taken to blackwell Chrysler Dodge Jeep Ram (1660 w business us highway 60, dexter, mo 63841, (573) 624-8300) where the recall repair was performed. The vehicle remained at the dealer from 12/17/2020 to 3/16/2021. After the vehicle was picked up, while driving at various speeds, the vehicle stalled without warning. The vehicle was taken back to dealer where the technician informed the contact that the crankshaft sensor failed and the engine needed to be replaced however, the remedy was not yet available. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure and informed the contact to take the vehicle back to the dealer. The failure mileage was approximately 126,000.
- Essex, MO, USA
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I had to have my exhaust flex pipe replaced pipe connects engine to exhaust system. I have done research on this problem on vehicles using 3.0liter ecodiesel. The pipe degrades and starts leaking exhaust into the cab. On line forums discuss this problem with all the vehicles that use this motor. 2014 all the way up to 2020 vehicles. The cost for me was $7,000 to have it replaced. The cost itself is difficult for anyone to come up with and I would assume you will look into this further. This is happening at very low mileage, my truck has only 43,000 miles. Some with much less mileage. Please look at this problem as a safety and health issue. The effect of carbonmonoxide poisoning and traffic accidents are high and what it does to the brain. The smell of exhaust gets into the vehicles weather moving or stationary. Thank you!
Engine cylinder misfires. Engine block 5,6, (7,8). Many reported 170 K mileage vehicle broke down middle of intersection. All replaced parts did nothing solve issue. I still owe $26,000 on a 2014 - being told to put a new engine no reversal of shown mileage after replacement. New engine $6 K used engine $5 K. I'm a single mom stuck trying to keep my credit up.
The plastic oil cooler/filter housing cracked and is leaking oil on my Ram truck with V6 pentastar engine. This has been a known issue with this part assembly for several+ years already. It cracked about 3 weeks ago along with several thousands of other people across the united state during the cold weather that a good portion of the United States went through. As of Tuesday, February 23, 2021 there was an estimated 37,700 back orders as per a dealership service tech on this part and as far as I know this is just the factory oem part from dealers, it doesn't include the after market part which is also unavailable and on back order everywhere! no one has this part. It might be available by the middle of March, maybe, the dealers are unsure. A lot of websites say they have it until you call them or they say T will be shipped in March or April, but who really knows that for sure. There is a long history of this part having problems and the consumer having to fix and pay for the automakers bad part and that needs to stop! as of right now there are some 37,700+ that have an oil leak and more than likely cannot even drive the vehicle due to this problem and possibly having to rent or buy another vehicle to get to work and whatever else they need to use it for which is more money out of the consumers pocket. Right now I cannot drive my truck due to this problem and I have no idea when I will get a part for it. Go online and look this problem up and you will find a lot of complaints and how long this problem has been happening. Attached is an image of the bad oil cooler/filter assembly. This part is on a lot of Chrysler/Dodge vehicles with V6 pentastar engines.
I noticed a ticking sound and power loss plus my engine would not rev past 4,000 RPM. The first mechanic stated an exhaust header leak. He found three broken bolts and stated this is a very common 5.7L hemi issue (my research confirmed this). $1,200 to repair. The ticking was still there however. The second mechanic (2 months later) found a misfire on cylinder 5. further digging showed the lifter had failed and the cam lobe was ground down. Metal shavings were dispersed throughout the engine. Best repair was a new engine $9,556. I've now spent almost half of what I paid for this vehicle on repairs. The second mechanic stated this lifter issue is very common too. He was surprised there was not already a recall on this issue. If you scour the web it's abundantly clear that this lifter issue is indeed a problem with both the 5.7L and 6.3L hemi motors. This could be a safety issue if the engine were to catastrophically fail while in motion on the highway or elsewhere.
The contact owns a 2014 Ram 1500. The contact stated that while driving at 30 mph, the vehicle stalled without warning. The contact managed to coast the vehicle to the shoulder of the road turn the vehicle off and back on however, the vehicle failed to resume normal operation. The vehicle was towed to criswell Chrysler Jeep Dodge Ram Fiat (84 bureau dr, gaithersburg, md 20878, (301) 637-4198) where it was determined that the lifter rocker failed on the passenger's side. Additionally, the camshaft needed to be repaired. The camshaft was resealed and the top starter and lifters were replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 108,982.
The contact owns a 2014 Ram 1500. The contact stated while driving 40 mph, the vehicle loss motive power, veered to the right, and stalled. The contact had vehicle towed to the residence. The contact called the local dealer puente hills Chrysler Dodge Jeep Ram (17280 gale ave, city of industry, ca 91748) and was made aware that the VIN was included in NHTSA campaign number: 20V475000 (engine and engine cooling) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 140,000. VIN tool confirms parts not available.
Fca put out a notice of recall in August of 2020 (W58). It is now the 14th of January and still no resolution. The Ram dealer says we have to wait until fca determines a resolution to the problem. The NHTSA website says the same thing - not yet resolved. The recall says the defect can cause the vehicle to stall and crash, yet I am still waiting for a fix 5 months since the recall was sent out. I am putting my family in jeopardy every day while waiting. This should not be an acceptable to the NHTSA. Joseph thomas
2014 Ram 1500 in motion when accelerating and maintaining speed rims surge and truck feels like it stumbles over itself and vibrates before settling in set gear its a constant issue now started a couple months ago noticeably I have had this truck for over 3 years
The contact owns a 2014 Dodge Ram 1500. The contact received NHTSA campaign number: Unknown ( engine and engine cooling). The contact stated that while at a stop light the vehicle revved up and crashed into a unknown Toyota. The contact stated while driving approximately 30 mph the vehicle accelerated to 60 mph side swiped a unknown SUV, crashed into a pole and stopped between a house and wall the check engine and tire warning lights were illuminated. A police report was filed. There were no reported injuries. The air bags did not deploy. The vehicle was towed an independent auto body shop. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 109,700. The vehicle was deemed a total loss by the insurance company. VIN tool confirms parts not available. The contact mentioned his pet dog sustained unknown injuries.
After receiving V08/V11 aem update November 18th, 2020 I am experiencing an average of 5-6 mpg loss in fuel economy (16.4 mpg mixed - down from 21.5-22 mixed) as well as experience severe acceleration lag. In terms of highway mileage I am struggling to get 20 mpg. Current ECM: 68306456ai current tcm: 68234053ah following the V08 emissions recall, drivability has been seriously reduced and has created dangerous throttle lag and improper automatic transmission gear selection. I would summarize these issues as turbo lag and improper shift mapping. When accelerating from a complete stop there is a 2-3 second lag before the vehicle begins to move even if the throttle is fully depressed. If you are executing a right or left turn into traffic or crossing an intersection this will leave you exposed to a "T-bone" collision. This behavior is even more pronounced when the vehicle has not been run (cold engine). Climbing a moderate hill shortly after pulling out of my driveway forces the driver to manually downshift the automatic transmission to first gear to get any forward travel. Again, the vehicle will rapidly accelerate after the 2-3 second lag. Once returning to "drive" at 15-25 mph the transmission will up-shift several gears and then begin slowing, dropping engine RPM to 1,000, again forcing a manual down-shift to second or third gear to maintain speed. The engine produces almost no power until the engine reaches 2000 RPM. All of this behavior began after the noted recall. I have contacted a Ram dealer regarding this performance and was told that this is a common complaint. They mentioned that the factory was aware of this but has no remedy available."
We have changed the bolts in our engine multiple times. We did it while it was under warranty many times and even ask the dealer about a recall. Other trucks this make and model has had the same issue. Now due to the bolts breaking again we are having to do more work. This has been an issue since we have had the vehicle. We love our truck but think this is a defect in the motor build up. We even had three different mechanics tell us the same thing. I can provide paperwork if needed! this just happens ever few months. I can go outside with it stationary and as soon as I start the truck I can tell if another bolt has broken.
After returning home from a brief trip approximately 20 mi I came home, I then left my house driving approximately 3 mi when I was in the middle of a busy intersection, as I started to go through the intersection my truck suddenly died I was able to coast through the intersection, with no power steering and no assisted power brakes, using a lot of force I was able to bring the truck to a complete stop, on the edge of a busy road while I waited for help to arrive. I called a tow truck and had the vehicle towed to a local dealership, they told me a part that was called a tone wheel had failed. After doing a bit of online searching I see that this is a fairly common problem amongst these Ram eco-diesels. Upon further investigation I find that certain eco-diesels ranging from 2014 to 2018 were being recalled for this part but my particular 2014 is not included the part is a wheel that a sensor looks at and times the fuel system with the other engine components for combustion when this sensor doesn't see the wheel it does not know where the rest of the engine is in its cycle causing it to shut off immediately giving it no power to propel itself to a safe spot. The recall W58 as it's known in fca Ram trucks should fix this issue with a simple program change whereas the dealer wants to replace the part with a exact replacement which will likely have the same problem the next time we may not be so lucky. My fear is that if my wife or my teen age son would be driving it, they may not have had the strength to steer it and stop in a safe place I believe I was lucky. As I understand it the recall is a simple program change and eliminates the defective tone wheel system in question. I believe the recall should apply to my truck and proves that they know that they have a problem with this system.
I was driving my truck down the highway at about 70 mph when a engine light came on and the truck just stopped working. It completely stalled, it was difficult to steer, but luckily I was able to pull over safely. I looked up the warning light and it said it had to do with the crank shaft sensor. The truck would not turn over and I had to have it towed. My truck has now been sitting at a Dodge dealership for 2 months and they are saying it will be another month until they might get the crankshaft sensor in needed to fix it. Here is the thing, Dodge is well aware of the problem. A problem that is so wide spread they literally do not have anymore parts to fix it. They have a recall for it for vehicles manufactured in the us with a work around until they get parts made but because my truck was manufactured in Canada they refuse to put my VIN in with the recall so they can use the work around. I have been in contact with Dodge and have gotten no where. I have another recall that has not been fixed and they say cannot be fixed until they get the crankshaft fixed. This other recall they have known about for over a year and they would tell me to take it on the highway and drive it. Now they are telling me what a fire hazard this recall is.
At 70 mph on highway going straight, the engine quite running and left the vehicle disabled. It had to be towed and sits waiting repair. I thought recall W58 from fca (NHTSA # 20V475000) was for this issue but was told it us to prevent and not repair if it already happened. Help!
A D V E R T I S E M E N T S
- Perry, UT, USA