This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted and operated as intended. The vehicle was taken to Chrysler Dodge Jeep of paramus (315 NJ-4, paramus, NJ 07652) and was diagnosed that the egr cooler needed to be replaced. The dealer also informed the contact that the part was available for the repair but there were two parts needed to complete the repair and was not available. The contact received notification of NHTSA campaign number: 19V757000 (engine and engine cooling) however, the two parts needed to complete the repair were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the part was not yet available for the repair. The contact stated that the vehicle remained at the dealer. The failure mileage was approximately 100,000. Parts distribution disconnect.
The contact owns a 2014 Ram 1500. The contact stated that while driving at 60 mph, the vehicle stalled upon depressing the accelerator pedal. The check engine and ECM warning lights were illuminated on the instrument panel. The contact had the vehicle towed to larry H. miller Chrysler Jeep Dodge Ram surprise (13165 N autoshow ave, surprise, AZ 85388) where the vehicle was diagnosed with a defective crank sensor and tone ring. The contact was informed of the diagnostic test result and performed a google search and discovered that the VIN was included in NHTSA campaign number: 20V475000 (engine and engine cooling) however, the part to repair the vehicle was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and contacted the dealer to verify if the temporary fix was available. The contact was then notified by the manufacturer that the temporary fix would not be available until December 2020. The vehicle remained in the possession of the dealer. The failure mileage was approximately 95,000. VIN tool confirms parts not available.
I was driving down the road when suddenly the dummy check engine light came on and my gas gauge went from full to empty. Computer is telling truck there is no fuel and will not allow me to access milage etc on dash board. Iv read online that this has been an on going issue with this vehicle. Why no recall? as this is dangerous. I cant even keep track of milage in order to drive long distance. I see you have to remove truck bed in order to replace junk parts. $1000 cost to the consumer. Ram is aware of this issue and will not help. Thank you for your time.
The contact owns a 2014 Ram 1500. The contact stated that while driving up an incline at approximately 50 mph hauling a trailer, the vehicle stalled. The trailer brakes disconnected warning light and several other unknown warning lights were illuminated. The vehicle was towed to town and country car and truck center, Inc (10 craft drive, alamosa, co 81101, (719)587-1800 to be diagnosed. The contact was informed a failure to the crankshaft. The mechanic replaced the camshaft position sensor. The vehicle was repaired. The manufacturer was contacted and informed of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 20V475000 (engine and engine cooling). The failure mileage was 157,622.
I have been waiting on this recall for almost a year on my egr cooler and no dealer can get one to replace it. I know that covid 19 has caused production problem but, a year is too long! this vehicle should be replaced at full value for what I have gone through with it. I have filled out all forms and submitted properly on the reimbursement of loss from Chrysler. I still have received no check for that. I call the dealer often and get no response other than that the part has been backordered and not available. What recourse do I have in this matter?
- Red Lodge, MT, USA
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At a stop light on a 2 lane highway, the light turned green, pressed the gas pedal and about 900 feet later I lost compulsion. I quickly got off the highway just in time before the truck stopped rolling, it just died.
4 manifold exhaust bolts broke off. When starting vehicle you could smell exhaust fumes inside of the cab. This has to be a safety problem and deserves a recall. If you google Ram 1500 with the 5.7L hemi engine and you will see this happens all the time.
My truck has been cutting off while driving on the road. Took it to landmark Dodge in morrow, ga. They did two repairs to fix the problem, and charge me on the 8/31/20 first repair $968.81. It cut off at a couple miles from the shop. Second repairs on the 9/11/20. Pick it up on the 9/14/20. Those repair cost me $1830.20. Again it cut off a couple miles down the road while driving. I had complain before about the faulty totally integrated power module. Dodge had warranty the part. But since then I have replace it four or five times. I paid for the repairs that supposed to fix it. But they are not listening to me. I pull a trailer on the highway, and if the truck cut off, it will put me at risk and who ever driving around me. The dealership had my truck from 8/20/20 to 9/14/20 with same problem that I brought it in for. Now I fill like the truck is a lemon.
Vehicle has been under multiple recall repairs recently and was working properly when it was last in our possession. We took the vehicle to a local dealer for another recall. When they were doing their road test, the vehicle stalled and would not restart. They are now telling us there is a need for a new motor ($13,000 - $14,000). When I was discussing the issue with the local dealership, they informed me that recall W58 had previously been applied to similar Ram 1500S and would have addressed the exact issue that was happening with my vehicle. I am requesting review to have the same recall added to vehicles that are similar to mine.
Radiator cracked, 6 spark plugs and 2 ignition coils replaced. 1 week later, starter failed. 1 day later engine over heating, replaced radiator cooling fan; next day, starter failed again, and engine declared completely ruined or bad. Entire engine being replaced with rebuilt after 131,300 miles and 10 months of ownership. Fully maintained, but failure unexpected and without warnings.
I received a recall notice from fca stating that a faulty egr cooler can cause fires and is a safety concern. The recall also states that parts are available. I have contacted several Ram dealers and they all tell me that parts are on back order and that each dealer only gets one set of parts per week. I was also told that it may be as long as 6-8 months before my truck can be addressed. Mine is not an isolated incident. As a member of a Ram forum of 17K members, this is an frequent complaint. Since Ram knows that this is a safety issue that could cause a fire, they should be either repairing the vehicles or providing loaner transportation until such time as the repair can be made.
I had my end or engine oil changed at a Ram dealership in northfield Minnesota at northfield automotive group and 132 miles after the oil was changed by the dealership my engine blew it through a rod through the block
Received recall notice VB1 to replace egr cooler that may cause engine fire. The recall says that parts are available. I contacted 2 dealer and had chat with fca directly. All of them told me that parts are not available. Neither dealer would give me an appointment date and said that there were many ahead of me. Fca said that parts are allocated at 1 set of parts per dealer per week. The bottom line is that these trucks are at risk for fire that could result in injury, but fca is not responsive by the fact that the parts are not available.
Exhaust manifold bolts breaking on 5.7L hemi engine. Unknown when it occurred but has happened twice at separate times/mileage. Research shows this is a well documented problem that needs addressed with a recall.
The contact owns a 2014 Dodge Ram 1500. The contact stated that the check engine warning light was illuminated. The vehicle was taken to sunset Dodge Chrysler Jeep Ram Fiat (7745 S tamiami trail, sarasota, fl 34231, (941) 922-2400) to be diagnosed. The mechanic informed the contact of a misfire on cylinder number 5. the vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the vehicle was not covered under recall or warranty. A case was filed. The approximate failure mileage was 128,000. The VIN was not included.
My truck had a check engine light appear that said "fuel injection lower than expected. When I would crank it up, you could hear the engine running harder than it should with an audible constant knock. I made a couple stops and it shut off on me just before the second stop. I tried cranking it up again, and it started, but took awhile to start. After that, I was traveling down the road at approximately 50 mph when I heard a loud "boom" from under the hood. My truck shut down on me in traffic. Luckily, I was not hit by any other motorists and made it to an adjacent parking lot. Then after several attempts to start it again, I finally had to call a tow truck because my truck was inoperable.
Completed aem update which promised no change in performance. Truck is now dangerous to drive and does not meet my needs, which is why I purchased the truck. I nearly get T-boned pulling in or across traffic. The lag in the truck is extreme. I own a 21 foot boat and can barely pull it out of my 2 mile driveway that is on a slight hill. Truck bogs down and nearly stalls. Very disappointed in the truck after the update.
A D V E R T I S E M E N T S
- Paramus, NJ, USA