This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ram 1500. The contact stated that while driving at 30, the instrument panel became inoperable. The failure was persistent. The vehicle was taken to a dealer where it was diagnosed instrument cluster monitor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 47,500.
First problem. After locking truck the instrument panel lights and gauges continue to flash and gauges flicker. This goes on for about 10 mins or so. Dealer cant find problem. Second problem is transmission. When coming to a stop and the truck has stopped moving you get a bump from transmission. Once again dealer no help. Been going on for 2 yrs.
The electrical instrument panel just goes out for no reason causing all gauges to be useless for a few seconds. This has happened more and more. Dealer has no information or remedy. Could cause accidents or even worse if not corrected. This happens driving on all roads. The last time was 1/26/16 early morning.
Truck shut off while driving on the interstate. There was a message on the dash stating "wrong key fob". I had an occasion when I first got the truck where the ignition key was no longer reconized and would not start the truck. At this time, the truck was still under the factory warranty and a new key was given to me so I had two working ignition keys. I was a little uneasy of only having one key on me and for the next several months, always had a spare ignition key on me. While driving last week, the truck shut off, flashed the wrong key fob message, and I pulled to the side of the interstate. I tried using my spare key, and the truck started right up and drove normally. The original key I was using no longer works, and I will have to go to the dealer to purchase a new one. The dealer tells me this is not uncommon and that they have to program new keys everyday. There is an obvious fault with the sentry system they are using and I hope they can issue a recall before someone is killed.
Center instrument panel keep going out I had it had the dealership 5 times, headlights on driver side go out and after the new chip was put into uconnect that flickers
- Cato, WI, USA
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The contact owns a 2013 Dodge Ram 1500. While repairing the vehicle according to NHTSA campaign number: 15V461000 (equipment) with the usb inserted, the message board went blank and failed to function. The vehicle was taken to a dealer where it was diagnosed that the radio had burned and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 47,000.
When using the horn driving or stationary, there is a significant delay from depressing the steering wheel center and the horn sounding. The delay renders the horn relatively useless for timely warning to other vehicles. This has resulted in multiple close calls. Horns are meant as warning devices, seconds count at speed and this delay is an extreme safety issue.
The contact owns a 2013 Dodge Ram 1500. While driving at 60 mph, the instrument panel and radio failed. The failure occurred intermittently. The vehicle also periodically would not start. The vehicle was taken to a dealer where it was diagnosed and repaired. The details of the repairs were unavailable. The manufacturer was made aware of the failure. The failure mileage was 32,000.
2013 Dodge Ram 1500. Consumer writes in regards to numerous faults with the on-board computer. The dealer performed several upgrades with no success. The consumer stated the faults included the power assist braking system not working, the power steering did not engage, making steering impossible. Several times the door would not lock from the inside while the vehicle was parked, on several occasions the vehicle would not start and on one occasion, the door would not unlock. Also, numerous times the display console would not illuminate. The head lights failed to turn on in automatic mode, and the back up display did not illuminate. The consumer stated the failures were random.
The contact owns a 2013 Dodge Ram 1500. While driving at an unknown speed, the headlights and the instrument panel failed. The contact stated that the failure was intermittent. The vehicle was taken to an unknown location where the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.
The contact owns a 2013 Dodge Ram 1500. While driving at any speed, the vehicle stalled without warning. The vehicle was able to be restarted and the steering turned towards the right. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 71,000.
While driving the radio and all dash electrical components shut off for approx 10-20 seconds and then apparently reboot. The truck does not lose power. This happened since purchase and has been flash drive updated approx 4 times and 2 new radio/computers replaced. Dealership has no idea as to why or what causes this.
Attempted to start my Ram 1500, after turning the key the message screen read wrong key fob. My truck does not utilize a fob. The truck was stuck in park and needed to be towed to a dealership. Did some research online seems this is a common problem with 2013 Ram 1500S and can be a recurring issue.
When driving my truck at any speed even a stop the cluster will reset. Radio, ac & truck all still work, only the cluster will restart. I have been taking my truck to dealership and they find nothing wrong with it. They have done a few updates but this will not fix the problem.
Center dash cluster reboots while driving. Vehicle keeps running while cluster recycles. It has occurred dozens of times since I purchased the vehicle. It occurs at multiple speeds and sometimes when I am sitting at a stop light. Now the auto door locks are intermittently working on all of the doors. Have to manually lock 3 of 4 doors.
The contact owns a 2013 Ram 1500. The contact stated that the vehicle stalled and various warning indicators illuminated. The vehicle had to be jumpstarted; however, the failure recurred. The contact mentioned that the vehicle operated abnormally. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 34,000.
Center dash cluster reboots while driving. Vehicle keeps running while cluster recycles. It has occurred dozens of times since I purchased the vehicle. It occurs at multiple speeds and sometimes when I am sitting at a stop light. I have been reporting this problem to the dealer service departments since it first occurred. No one seems to have a clue as to the root cause. Multiple software updates have not fixed the problem.
I started noticing my drivers side headlight flickering for a few days and now the low and high beam lights are both out. I attempted to replace the bulbs and realized they were fine. The day after, the windshield wipers turned on by themselves and now my driver side window wont roll down. I've been told that it is my (tipm) totally integrated power module and it will cost around $800 or more to replace. So I did some research and cannot believe how many people are having to pay this much money for a faulty part and from the sounds of it, im lucky to have the little problems I do. Reports of peoples vehicles stalling, not starting, airbags not deploying, etc.. how is this not a recall? peoples lives could be at risk.
Center dash cluster reboots while driving. Vehicle keeps running while cluster recycles. It has occurred dozens of times since I purchased the vehicle. It occurs at multiple speeds and sometimes when I am sitting at a stop light. I have been reporting this problem to the dealer service departments since it first occurred. No one seems to have a clue as to the root cause. Multiple software updates have not fixed the problem. My dome lights always flicker even after having it looked at twice by a Ram dealer technician.
Center dash cluster reboots while driving. Vehicle keeps running while cluster recycles. It has occurred dozens of times since I purchased the vehicle. It occurs at multiple speeds and sometimes when I am sitting at a stop light. I have been reporting this problem to the dealer service departments since it first occurred. No one seems to have a clue as to the root cause. Multiple software updates have not fixed the problem.
A D V E R T I S E M E N T S
- Lebanon, TN, USA