This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving my radio will turn off and reset it self along with my speedometer cluster it will all turn off while driving so you don't know how fast you are going until it resets and turns back on.
The contact owns a 2013 Ram 1500. The contact observed that the vehicle lowered onto the tires independently during the winter months without warning. The vehicle was taken to the dealer where it was diagnosed that the control module failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 18,000.
Bought the pickup in January 2016 one previous owner everything original the passenger side headlight connector pin needs tightened constantly because the low beam high beam loses connection and won't come on unless you pull headlight and tighten the connector pins. It happens at various times in various situations while driving it will also flicker on and off. Parklight works fine. I don't know actual date because it is so frequently so the date is an estimate. The speed varies also first time I was at 65 on freeway.
The contact owns a 2013 Ram 1500. While driving at any speed, the instrument panel became inoperable. The vehicle was restarted and operated normally. The contact stated that the failure recurred numerous times. The manufacturer was notified of the failure. The approximate failure mileage was 32,000.
Purchased truck certified used in Oct 2015. Since then, I have had approximately 9 instances of my instrument panel (or cluster) completely shutting off while I am driving. When it shuts off, the screen in the middle completely goes black, the rpms and speedometer, and other gauges go to zero. After a second or 2, everything turns back on as if I had just started the vehicle (Ram logo pops up, check engine light is on, oil temp light is on, gas light is light on, seatbelt light is on, ect). All gauges then get back to their previous readings, as far as I know, just before the reset. Each time this has occurred, I have been traveling anywhere from 35-55 mph on a straight road. I have taken it to 2 dealerships to have them look at it with each time telling me if they can't duplicate the problem, there is nothing they can do. On a recent incident (9/27/16), it happened on the way to work, so I brought it in that day, as the last dealership instructed me to. Once again, they couldn't pin point the problem, but had contacted Chrysler to see what they wanted them to do. Chrysler had them do a software update, and a week later I had it happen again at night (10/4/16), and once again the next morning (10/5/16). I am hoping that this issue doesn't cause a problem with the power steering and I just haven't experienced that yet. Please help!
Similar to NHTSA id number: 10898441 I have also experienced an interior dome light flickering and also the drivers power window door lock switches stopped working. I was locked out of the vehicle and it was running with all doors locked (by itself) and windows were rolled up. I had to call roadside assistance to get into the vehicle. The switch continued to attempt locking of the door by constantly clicking. Which I found out the next morning when the battery was dead. I found out this vehicle was made for and first sold in Canada which if that was disclosed to me I never would have purchased it. The digital speedometer and the mechanical speedometer are not showing the same speeds. At 30mph the digital one shows 32mph but at 70mph the digital shows 75mph. Repairs attempted at lithia Chrysler Jeep reno nv unsuccessful. When the door locks failed to work the truck was stationary and this locking also occurred while the vehicle was in motion at slow and fast speeds, city and highway.
Uconnect unit went out, no error codes it was dead no radio no A/C controls. Chrysler replaced it in August 2016. Within weeks ( Sept. 17th) I was on I-59 headed out of town the entire dash went out, instruments reset came back on, 30 minutes later dash went out again and reset, 20 minutes later dash went out again. I turned around and headed back home it went out 2 more times. Speed seemed to not affect it as I was at different speeds and also in park when it went out. I have owned the vehicle for 3.5 years and never had problems until the uconnect unit went out nor did the A/C drip water on my foot and gas pedal which it has now been doing since uconnect unit was repaired now gas pedal is slick with water. I took it to the dealership on Sept.19 after calling Chrysler. Dealership first said BCM was bad waited to see what Chrysler was going to do. Then I get told by dealership a week later that it is instrument cluster. I talked to Chrysler and told them my concern something is making the electrical act up and doing research it makes sense that it could be BCM since both uconnect and instrument panel are connected to it. I now see by reading this site I am not the only one with this dangerous problem. Chrysler needs to find and fix the problem. Parts changing I.e. the uconnect unit and now the instrument panel (at my expense), does not solve the problem and now I am leery about traveling long distances because no one has 'found' the issue causing all the electrical problems. Water (condensation) dripping all over my gas pedal is dangerous and dealership is not concerned, gave me a lecture on using recirculate on my A/C (which I do). My truck only has 23,000 miles on it there should not be all these electrical problems.
At startup, horn and all electrical buttons on the left side of the steering wheel and back of the steering wheel were inoperative. Unable to make hands free calls, blow horn, or change drivers display screens. Will the steering wheel airbag work? truck was sent to dealer for repairs and returned not repaired. It's gaong back again. Milage 21,112, owned 36 months and 3 weeks.
The contact owns a 2013 Ram 1500. While driving approximately 70 mph, the vehicle stalled and the service electronic error message illuminated. The vehicle was able to be restarted minutes later. The failure recurred multiple times. The vehicle was taken to the dealer, but the cause of the failure was undetermined. The vehicle was not repaired. The contact mentioned that the dome light flickered intermittently. The vehicle was taken to the dealer, but no failure was found. In addition, the doors failed to unlock and lock. The contact had to use the key to function the doors. The manufacturer was notified of the failure. The approximate failure mileage was 37,000....updated 12/06/16 the consumer stated the gauges were acting up again, but didn't lose power.
Today while driving on the highway at 65 mph, my instrument panel went completely black and speedometer went down to zero. My truck stayed running and driving, but I could not read the speedometer or gauges or operate any turn signals. This happened 5 times on my 45 minute trip. It was very scary as I was in the center lane in houston, tx on 610.
On July 22nd when leaving work, the vehicle was driven out of the parking lot and took two left hand turns and a right hand turn onto a busy road. The turn signals were working intermittingly the last time they were used. Once the right hand turn was completed, and began driving down the road, the drivers steering wheel airbag deployed. Once the vehicle control was regained it was pulled over to the side of the road and shut off. The airbag looked to have burn hole in it and there was the smell similar to plastic melting. The key was turned back on and at that time no turn signals would work and the wipers would not stop operating. Although the airbag deployed and diverted attention when it went off, it did not fully inflate either. The dealership was contacted and they recommended filing a complaint with Chrysler. Since the dealer was only a couple miles away, the vehicle was driven to them. I contacted Chrysler and filed a complaint. They advised that the dealer is not to touch it until an investigator contacts them, and that I will be provided an alternate source of transportation. I contacted Chrysler and was advised there was nothing they could do and it was in the hands of a different department that I was not allowed to contact. After numerous requests to speak with a supervisor and the alternate department, I was finally contacted by Mr. Kon of special investigations on August 15th. He advised that there will be no transportation provided unless Chrysler determines that they are at fault for this. He was also unable to provide any timeline as to when someone would be able look at the vehicle. The dealership is also taking the approach that they will not offer a source of transportation until it is approved by Chrysler. The R36 recall related to this same symptom was reportedly done by the dealer in the spring of 2016.
Shortly after buying this pickup it would stall, the dash had an red electrical indicator exposed. The power steering shut down, the brakes were no longer power brakes.. this happened at speeds up to 45 miles an hour. Never happened at high speeds. I live & drive on mountain highways, and at times it took my breath. I would apply the gas pedal, it would eventually begin running again. No matter the time of year. It wasn't every day, maybe go along 2-3 months not happens, but it might happen every day for a couple of days. I took the pickup to Town & Country dealer in alamosa co. Twice, they would drive it. The explained to fix it, they would need to see it happen. I decided to drive it. However, today I have to rely on other people to drive it, and I worry now about there safety. I decided to take a trip in September of this year, and I have a friend driving for me. So I decided to research the web on this problem, finding there were several cases of this happening to doge pickups. One fellow was driving 80 miles an hour in the "fast lane", his stalled. He recommended that if you've had this happen to notify your state attorney general. I did, they ask I file it with you. I'm not angry with my dealer, other than the fact they ask me to notify Chrysler, and I told the they should represent me as their customer with the company. I'm 77 years old, been driving over 60 years. I've never hurt another person in a wreck, but this pickup is dangerous. I could trade it in, but that isn't a christian type thing to do to another party. It's a dilemma that I have no answer for. If it were only this pickup it would be different. It's the only mode of transportation that I currently have. My driving is generally over these mountain roads, to pueblo, Colorado springs, maybe denver. Chrysler corporation needs to understand the threat this pickup is over these highways. Help
Dash panel flickers on and off when running and driving. Contacted Ram directly and said no recalls for my truck. There is recalls for 2013 Ram with the same issue but for trucks built 2 months later. This is a safety problem that could lead to a crash.
The contact owns a 2013 Ram 1500. While driving approximately 45 mph, the air conditioning, radio, and speedometer seized. The instrument panel lights remained illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.
The contact owns a 2013 Ram 1500. While driving approximately 75 mph, the check engine, ABS, and ESC warning indicators illuminated. In addition, the speedometer and cruise control seized and the vehicle lost acceleration. The dealer diagnosed the ABS module failed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
Driver side high and low beams won't come on. Replaced bulbs, have taken it to dealer twice to fix. Fix lasts 1 day. Very difficult to see when driving at night. Worried that other side will go out. All signs point to defective tipm.
While driving at any speed anytime day, instrument panel turns off, engine is still running, guages inop, radio cuts out, fan, everything electrical. Then a chime like when you first stick the key in and turn with out starting, then back to normal. Startling to the least, occupants panicing.
The contact owns a 2013 Ram 1500. The contact stated that the cruise control became inoperable. The failure was persistent. The vehicle was taken to a dealer where it was diagnosed that the switch and wiring harness failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.
The steering wheel has a short in the wiring which caused the cruse control, horn, information center controls, voice recognition controls, to stop working dealer claims that this issue is not currently under any recall and that accidental air bag deployment should not be an issue. I believe this to be a safety issue. Also found with this issue that there is in fact recall for this vehicle ( not VIN specific) for a similar issue ( not that descriptive) which can cause inadvertent air bag deployment during vehicle operation.
A D V E R T I S E M E N T S
- Minot, ND, USA