This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving my 2013 Dodge Ram 1500 and as I was coming to a stop. When I began to cost out onto the road I hit the accelerator the was a huge engine rev but no power as I looked to the shifter on the dash the D was flashing orange had to put my foot on brake shift to N and then wait for a few seconds to shift back into D and pull away. Had another vehicle been coming I would have been in bad shape. This is at least the 4th or 5th time it has happened and have been to dealer and they say never had any other complaints.
Driving on interstate and gauges radio everything electronic in the truck shuts off and restarts. Lasts for 5-7 seconds then back to normal. Nothing else gets affected so far. Just bought the truck owned it for 10 days and has happened twice so far. Makes me very nervous when it happens.
While driving at 45 mph the dash shut down for about 30 seconds. It has done this three other times and when taken to the dealership for repair, they cannot duplicate the problem. So nothing gets done about it. I am afraid that there may be a loose connection somewhere that will cause heat and burn my truck, or I may get startled as the dash starts flashing on and off at night and jerk the steering wheel and wreck the truck. It seems to me a lot of other owners are having the same problem.
The contact owns a 2013 Dodge Ram 1500. While driving 65 mph, the speedometer went to zero, the vehicle stalled, and the steering wheel seized. The vehicle was restarted and was able to be driven. The failure occurred multiple times. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 7,000.
First off I love my truck. I am however highly frustrated that Dodge can not seem to resolve two issues that I am having. The first I believe is a safety issue. I have had this issue for about a year, and have had it at 3 different dealerships each time they say that they can not seem to duplicate the problem and there is no code stored in the computer there for nothing done. While I am driving around town at speeds of 40-50 mph all of my dash lights and my radio turn off, stay off for about 5 seconds as if rebooting and come back on. The instrument clusters with dials all fall to the left not reading anything. I am afraid that one time it does this it will not come back on and leave me stranded or worse maybe cause me to have an accident. The second issue I have been having is that the passenger side door locks front and back seem to have a mind of their own and do not lock when their supposed to. Same thing two different dealerships can not duplicate the problem and a re-flash of the computer was supposed to fix the problem. They still will not lock with the switch on the driver or passenger side, either key phoebe, or through U connect (remotely). 1 dealership did supposedly change-out an actuator and it is still having the same issues.
- Dalzell, SC, USA
Search CarComplaints.com for these popular complaint phrases...
On the evening of January 14th 2015, I drove to a local gas station and shut off the engine while I put fuel in my truck. When I put the key in the ignition, the truck would not start and the message center stated "wrong key fob". the truck had to be towed to a local Chrysler dealer. It has now been at the dealer for 5 days. The dealer thinks that possibly the wireless ignition module malfunctioned and needs to be replaced. The vehicle has 37,100 miles. My concern is that if this had happened while I was driving, the engine would have shut off, the steering wheel would have locked, and I would have lost control of my vehicle and may have crashed.
Has occurred 3 times within 30 days. At low speeds between 15mph and 35mph, engine stops, gauges go dead and aprox 6 seconds later the transmission slams into park. 1st time it happened I was lightly breaking & coasting for a stop light; 2nd time I was cruising about 35mph; and 3rd time I was accelerating from a dead stop across 4 lanes of traffic. The transmission going into park after the engine and electrical system went dead reminds me of when you turn the ignition off without first putting it into park - when this happens, a few seconds later, the transmission automatically shifts into the park position. I had at least 1/2 tank of gas each occurrence. I notified the dealership on 1/14/15, dealership says there are no recalls and that I would have to wait 2 weeks before they can check out the problem, which I consider serious. Additional electrical info that may or may not be related: The infotainment system frequently malfunctions - the play list for songs duplicates in the listing, songs repeat two to three times, sd card selection stops working, sd card selection all of a sudden stops recognizing the sd card. The infotainment center has also completely restarted as if it was rebooting.
While driving my 2013 Dodge Ram a electrical system failure came across the dash board and was able to get the truck back home. And turn the truck off now the truck wont start.
There have been several instances where my gauge cluster intermittently reboots itself while driving. I would say this occurrence has happened over 20 times during the year I have owned my truck. I bought it back in of September 2013. In addition, I have noticed that my map lights flicker. Not sure if it's an electrical issue. I've brought my truck in to the Ram dealership for service and they cannot duplicate the issue and unfortunately there are no error logs in the truck's computer system. I have read countless forums with other 2013 Ram truck owners experiencing the same phenomenon and who have brought it in for service with no luck.
Dash light and radio went blank. When they came back on the dash did not work correctly and the radio reset. Took to dealer and they said it needed a new control module and that it was safe to drive. When the new one came in I went to start the truck and nothing worked could not even take it out of gear to be towed to dealer. Called dealer and was told how to unlock shift selector. Since being replaced I have had it back into the dealer at least 5 times for the same original complaint. I had the module replaced again by a different dealer about a month ago. Again the same problems have started up as before. While driving the dash will go completely blank and may or may not reset with out having to turn truck off.
While driving my trucks dash will go blank, the vehicle shuts off and then resets. The last time this occurred, when the vehicle reset the throttle came back on wide open and almost caused a loss of control. I reacted by manually shutting down the vehicle and coming to a rest on the shoulder of the road. Once I restarted the vehicle all was ok. I was only a mile form the Dodge dealer and returned it to them for a diagnosis. Again, nothing found. This has happened several times (dash resetting while driving approximately 10 times in the last 2 months) but only once has it came back on full throttle. I have been to the dealership three times for the dash resetting just to have them tell me they cannot duplicate the incident. This is a valid safety issue and needs to be addressed. After reviewing the Dodge Ram forums, I notice several people with the same issue.
Fuses continue to blow from various outlets/hubs/plugs in the vehicle. Random noise comes from under dash when car is turned off. Key(fob) also gets stuck in the ignition and will not come out unless truck is turned back on.
When attempting to start the vehicle, there was no electrical power. Fiddled with buttons for a few minutes the all of a sudden it was back to normal. This happened multiple times. Dealers told me they never heard of this problem.
I am providing a follow-up on my 2013 Dodge Ram. Both Chrysler and the dealer have worked on my truck numerous times to keep the truck panel lights from coming on. I am still losing my brakes and power steering. All the lights on the cluster panel continue to keep going on which is just about every day now. I have finally parked the truck and plan to see if we can afford a third vehicle. The problems are almost a year old and I am convinced Chrysler is unable to repair the vehicle. I am convinced that it will only be a matter of time before I crash as I never get a warning when the brakes or the power steering will fail. The dealer and Chrysler are now very involved, which I appreciate but so far they have not been able to repair the vehicle. I has been close to a year and I am bringing the vehicle back to the dealer. I hope they someday repair the truck as it really is a great vehicle.
Instrument cluster failure while driving. Instrument cluster shuts down while driving and instrument cluster fails while driving. Instrument cluster so far has rebooted and returned to working condition but so far cluster has failed around 20+ times while driving. Unknown if instrument cluster will resume functioning after failure until it does restart. Dealer unable to diagnose problem with instrument cluster making vehicle unsafe to drive due to possible instrument cluster failure. Unknown if this is a hardware problem, software problem or electrical problem. Numerous trips to dealership and speaking with Ram customer service has failed to resolve issue.
I was parked and the truck didn't start back up. Truck was less than 2 weeks old when this happened. The steering wheel was locked. Turned out not to be the battery which was the first guess. The dealer said it had something to do with the anti-theft system that was installed and then taken out when I purchased the truck. This happened in October 2013 and I've been driving it until today 7/1/14. The same thing happened this morning. The truck left me stranded at a gas station. Waiting for another diagnosis.
I had problems prior to April 2014 but I am just using a time frame when Chrysler got involved. In 2013 and 2014 my Dodge Ram would have the cluster panel come on with air bag service needed first and then the remaining lights would come on to include engine light while simultaneously the windshield wipers would come on. When I took it in to the dealer they tried to repair the problem to include resetting the computer. Over time I would lose my power steering and power brakes. Fortunately I was going into a parking area when I lost the power brakes otherwise I'm sure I would have crashed since I did not expect the change. As of late the truck will not start or the radio won't go off. Chrysler has really done nothing to resolve this problem and maybe I will need to crash first before something is done or run over someone when I lose my brakes. This is a problem since I purchased the truck. The truck is dangerous to drive since I never know when the electronics will quit on me. Over the last 10 days the truck wouldn't start at all two (2) times and all the lights and windshield wipers have come on at least three (3) times. I have not lost my brakes lately, but that is just a matter of time. I want to make this public because I know I will be held responsible if something happens, and it will. I have never had a vehicle do this and I'm just afraid someone will be killed if I should lose my brakes and steering while on the highway. Chrysler can be proactive or reactive. I think that I have been paying for a truck that will ultimately kill someone. I've tried to contact NHTSA by phone but the only thing there is that you leave a message and hope they will call back. Since the problems iterated above seem to have increased it's probably time to park the truck.
While driving, the front driver seat will automatically adjust, (move back and forth) sometimes. Also, it shows memory system not available while not in park. Sometimes, the radio volume will not turn down, nor channel change will not work. The radio channels would change on their own. This includes satellite, radio, or phone plugged in. Sometimes, when you try to turn the A/C fan speed up it won't go. You have to do it several times. Tire pressure sometimes shows low for one or more tires but when tires are tested they are all the same pressure. Seems something is wrong with the electrical system with the truck. I worry something may happen while driving. Truck would not raise and lower. Message on the console but when I took it in they said there was nothing wrong and it did not store the error. Once the error cleared up there was no record of it storing the error.
The electronic instrument panel has rebooted (I.e.-shut down and restarted) on 7 separate occasions and counting. This occurs while driving and does not seem to be related to any specific driving circumstance such as speed, acceleration, etc. It appears arbitrary. My concern is that it will shut down something mechanical that it controls when I am driving which could lead to a catastrophic event. I reported it to the dealer already on my last service and they 'reset the computer'. it has happened 3 times in the last 2 weeks and these are the times that I am aware of. I am bringing the car in for service and have documented the date sand times the last 3 events have occurred hoping this will help in the diagnosis.
A D V E R T I S E M E N T S
- Glenshaw, PA, USA