This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brought this vehicle and drove it for 1 month before power steering went out. I was driving on the interstate at a high speed when the power steering light came on. I was unable to steer the vehicle off the road so I had to stop on the interstate and call a tow truck.
Was driving and steering just locked up. Power steering stopped working and it-??s so hard to turn or parallel park. Drove right into this big hill. The dealership wants $4,500 for parts and labor to repair it.
ABS light would come on when driving periodically on and off. for a few months it felt like brakes were locking up, Steering was very difficult and hard like the steering wheel was locked making it difficult to turn the steering wheel. dashboard components would periodically turn off and restart. when driving it would make a grinding noiselike the brakes were locked, this would occur with the abs light on and off. the major incident when driving on the freeway. the speedometer completely failed, the digital and needle both were not working. the abs light and warning came on, i pulled over because the speedometer was not working at all, but i was able to drive. the abs warning kept beeping. i was able to pull off of the highway into a parking lot, and the truck shut off and locked. unable to restart the truck at all.
The door locking system does not work as intended. When locking the doors via the key fob, door mounted button, or putting the vehicle into drive, only the drivers door and tailgate lock. The passengers door, and both rear doors do not lock. This problem has been reproduced numerous times [XXX] ). There seems to be no detection or indicators showing that this issue is occurring. The only way to find out is by visually noticing that the door locks have not engaged, or by physically trying to open the doors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Balmoral, AK, USA
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EPS red light came on and lost power to control vehicle. Managed to get to side of road and turned vehicle off for a few minutes and started it up again turned around and it was fine. Turned truck around and drove back home to park it. Got almost home and EPS red light came on again lost power to control vehicle. Had to have it pulled home because trying to control it manually was too hard and too dangerous luckily when it first happened there was no oncoming traffic. I was told there was a recall on my year model truck for faulty EPS but when w called the Dodge house was told there were no recalls for EPS on any year models vehicles.
Service Electronic Braking System, ABS, and traction control lights are all firing. Mechanic diagnosed failed ABS module but Ram dealers in my area (Birmingham, AL) have confirmed the part is not available and can not give me a estimated timeframe for repair. This renders my vehicle unsafe to use while I wait on a part Ram is unable or unwilling to provide. Another mechanic gave me the same story and my limited research shows this has been going on for at least 3 years. Dealerships are taking the few available parts for warranties I assume, leaving local mechanics and older vehicles unable to obtain the necessary parts for safe operation which is unacceptable and creates unnecessary danger.
Was making a turn and my power steering cut out forcing the wheel forward causing me to run off the road, turned truck off and then back on and power steering was working perfectly fine after.. still cuts in an out whenever it wants
Started my truck this morning and warning light came on the dash showing a steering wheel with an exclamation point beside it with a message saying "Service Power Steering". Also, the steering wheel is VERY hard to turn. It seems that the power steering has failed.
Electrical power steering went bad out of the sudden, and almost lost control of the vehicle. It was so hard to steer. I had to replace that whole EPS racking and pinion. New part was on back order, so my only option was to get a used part.
Electronic power steering failed while driviing with warning. Failed system is available for inspection on vehicle due to lack of recall for specific vehicle. Component failed while driving speed limit on highway curve endangering self and others. Problem has been confirmed however recalls are not appropriated to vehicle in question. It has been inspected by mechanic shop who stated dealership must correct. Dealership confirmed recall information. The warning was not present at time of incident. The warning light on the dash only appeared after turning the vehicle off and back on, multiple times on the day after the incident.
Electric Power steering failed during turn. Parked on side of road, turned truck off waited about 5 minutes and started truck, power steering was working but went back out after about 1 mile. After getting to work, I tried it again and power steering was working. Checked electrical system, battery and alternator are working correctly.
I lost power assist steering while pulling out of my doctor's parking lot yesterday. Fortunately I was able to get the pickup into an adjacent lot, but with much difficulty. I tried numerous times to turn truck off and back on but still no steering. I had a warning light flashing. I then disconnected the negative battery terminal and reconnected it. Warning light still flashed for a bit then went out and power steering worked. I called the dealer who I bought it from new in 2012. Red River Ram in Heber Springs, AR. I spoke with Shane, the service manager. He said they would not work on it because it is over 10 years old. I told him I was scared to drive it but he said he could not help. So I very cautiously drove home and parked. When I went to put the truck in to the garage again no power steering. The truck has had regular scheduled maintenance, stored inside, and only 104,000 miles.
Failure of all steering wheel controls. with random cruise control suddenly activating...transmission gear control self activation (will drop into lower gear causing driver to fly forward and vehicle behind to take evasive action). radio changes channels by itself. i found info that lead me to believe it was a clock spring issue. was taken to dealer. they diagnosed it as a steering wheel harness that had all the wires pulled out of the plug..800 to repair a 20 dollar wire harness... next drive after repair. buttons all worked again but radio still changing channels..cruise intermittent..gear dropping by itself still..almost rear ended again..back to dealer just to get told they could not do anything for a couple weeks..they are lucky this was not in inter on ice.... original symptoms could not change the display..stuck on tire pressure screen.. no phone control. no radio control. no cruise control, no gear shift control..but things would change on their own.. back at dealer again for further investigation
After parking my truck for the night, the steering locked up. When I went to start it in the morning, the electric power steering did not work. The code it gave was C2217-00
Reduced braking efficiency, loss of speedometer, loss of cruise control, brake light stays on when not depressing the pedal, electric power steering assist not functioning. Check engine light on, abs light on, traction control light on.
Driving fine with no problems then all of a sudden a bell starts chiming about 6 to 8 times then the steering light comes on and the ABS light comes on in the dash and starts blinking, then I lost power to the steering wheel, was very hard to steer. I pulled to the side of the road and turned the engine off and waited a few minutes to crank it, every thing went normal and I drove home, but before I got home it did it again but this time it went haywire and the wipers came on and the dash lite up like a Christmas tree. I finally made it home and parked it. I sent off the TIPM unit to get repaired, fixed but steering is still not wanting to work, will call my mechanic to put it in the shop. I have a truck that I have spent a lot of money fixing one thing after another, have already replaced the motor in 2020. It seems like this truck is a lemon. Thank you01
Hello, I'm filing a complaint against the Dothan, AL Ram dealership due to recalls that were never performed. I bought the truck on 7/12/2021 from a third party. I noticed this particular Ram had 12 recalls so I took it in to the Dothan, AL Dodge dealership to have them repaired. They had the truck for 2 weeks and nothing was repaired. Nothing at all. I lost 2 back pack blowers because of the faulty tailgate latch. I had to take the tailgate from my 02 Ram off and put it on the 2013. That's just one incident, there are quite a few and I've spent countless amount of money and time fixing this truck because of the recalls that were never performed. I need an Inspector to see this, it's ridiculous. When I took the truck in for the recalls it had 101,000 miles, a cold air intake, and different features. When I got the truck back it had 114000 miles, the cold air intake was gone, the Vin plate was replaced with a sticker and it had different features. The GM convinced me I was hallucinating. I'm a disabled adult and was taken for a fool and discriminated against. I am going to have to find a lawyer.
ABS system has failed and damaged the traction control module. Speedometer does not work and brake lights stay on constantly. Power steering assist does not work. The vehicle has been inspected by the dealer and cannot get the parts to fix these issues.
I purchased the truck used June 2023. Odometer currently 47,700 miles. The service power steering light flashes on the evic screen. The steering will be extremely difficult because it is electrical power steering. The problem started October 9th 2023 and has been intermittent. A mechanic did hook up the scan tool and there were no codes. So, it has gotten to where I will do 3 start cycles, idle foe a few minutes and after the 3rd cycle, no codes and the steering works as it should. Thankfully, it happens before I drive out onto the road. I will drive up and down my street before I venture out onto major highways and expressways. However, what's not to say it will have this issue while I'm driving, especially winter around the corner. I researched 2013 Ram 1500, and apparently other owners have had the same problem or worse. This is my daily driver and only vehicle I have. Quite frankly, I get scared driving my truck now. I stay in the lane closest to the shoulder just in case. Ram/Stellantis need to do a recall on these 2013 Ram 1500. I have owned early model rams and a 2016 challenger, not one problem.
A D V E R T I S E M E N T S
- Marmaduke, AR, USA