This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on the highway when the incident occurred. I brake because there was traffic ahead when all of a sudden I felt a pop and the seat dipped down and back. I almost crashed due to the distraction of the seat braking and bracing myself so that I didn't fall. The seat then began to rock back and forth. I had to sustain the seats with bricks underneath the seat so that I can be able to drive. I immediately went to the dealer and the response from the dealer was that they are aware of the issue and that the other replacement seats have the same issue. He basically told me "don't waste your money on a new seat because it will happen again". this is a very serious safety hazard and is beyond me that Nissan will not do a recall on this! it is amazing that someone has to die in order for something to happen.
The contact owns a 2007 Nissan Murano. The contact stated that while driving 40 mph, the front driver's seat frame bracket failed. The vehicle was taken to the dealer who advised the contact that there were no recalls for the failure and that the driver's seat frame bracket would need to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 118,000.
I got in my car after work, started driving down the street, and I heard a loud pop sound (like a bar in the seat broke/popped) from the drivers seat of my vehicle. Right afterwards my seat started rocking and leaning to the left. I pushed the electrical seat buttons to make sure the power was still working, but now the seat is rocking.
- Prince George, VA, USA
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While driving and making a turn, the driver's seat bracket failed causing the left rear of the seat to dip down and rock back and forth. The seat is now unstable and it is unsafe to drive the vehicle. Upon doing some research online, I have read numerous complaints that NHTSA and Nissan are aware that these seats are a problem and that previous concerns and requests for a recall on this issue have fallen on deaf ears. I think Nissan should take responsibility for this manufacturing defect and fix these seats before someone is injured.
The contact owns a 2007 Nissan Murano. The contact stated that while driving 35 mph the driver seat broke causing it to rock from side to side. The vehicle was taken to the dealer who stated there was no recall and to repair the seat would be at a cost to him. The manufacturer was made aware of the failure who offered to pay for half of the cost of the repairs. Also, the manufacturer advised the contact to contact NHTSA and filed a complaint. The vehicle was not repaired. The failure mileage was 117,125. Updated 01/15/13 updated 1/23/2013
The drivers seat left rear frame connector just broke. Its a metal piece that supports the weight of the seat and connect to the seat track. Now, my seat wobbles left and right and some front to back without the support.
The contact owns a 2007 Nissan Murano. The contact stated that she heard a loud noise from under the front driver's seat. In addition, the seat would rock side to side towards the driver's door while driving various speeds. The vehicle was taken to a dealer for inspection where they stated that the left rear bracket on the seat was broken and needed to be replaced. The vehicle has since been repaired. The manufacturer was notified and a complaint was filed. The failure mileage was 80,000.
While driving home after work on the interstate I heard a pop and the driver seat collapsed toward the driver door. After almost colliding with a vehicle in the adjacent lane I came to a safe stop on the shoulder and investigated the driver seat. I was able to move the seat 4-5 inches form the left rear toward the right front quadrant. I lowered the seat which took some of the play out of the seat and finished the drive home. After further investigation the metal seat frame had broken loose at two brackets. I'm still researching safe alternatives to fix the seat frame. The Nissan dealer told me they had a tsb on the seat and the replacement frame had the same fatigue issues. This known deficiency by Nissan is a safety hazard and needs to be addressed.
Drivers side seat left rear bracket connecting the seat to the seat adjuster assembly broke, causing the seat to move freely up and down, especially while turning. This seems to be a common occurrence on this vehicle based on what I've read in forums. This could be very dangerous while you are turning your seat unexpectedly lifts up and could cause you to let go of the steering wheel and crash. The following webpage has comments from several Murano owners who have experienced the same. www.nissanmurano.org/forums/66-problems/1548-drivers-seat-10.html.
While taking a left hand turn, the drivers side seat broke..making it lean to the left. I fell into the door and swerved into the other lane. The seat now rocks back and forth like a rocking chair.
The rear bracket on the driver side seat cracked. It was on the left side of the rear bracket. This caused the seat to be lower on that side. It also caused the seat to rock back and forth.
I was driving on the interstate at 65 mph and heard a popping sound. My seat moved and then it started rocking. It scared me so bad that I pulled off the road to see what happened. I could tell that something serious had broken and drove back home to find that the weld had come apart. I felt like I was driving, sitting in a rocking chair. This is a serious problem and should be fixed and paid for by Nissan. I have never owned a vehicle that the seat broke like this. We have had some of our cars and trucks over 15 years! if this is not a recall problem then Nissan has lost me and my family as customers for life.
The contact owns a 2007 Nissan Murano. While parked, the contact attempted to raise the front driver's seat and noticed that only part of the seat would rise. The vehicle was taken to an independent mechanic for a diagnostic test. The mechanic stated that the seat harness would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 85,000.
The contact owns a 2007 Nissan Murano. The contact stated that the driver side seat was fractured. He had to place a brick under the seat in order for the seat to remain upright. The vehicle was taken to the dealer and the dealer advised that they needed to replace the frame of the seat. The manufacturer was contacted and but provided no assistance. The failure mileage was 67,229 and the current mileage was 67,635. Updated 08-07-12
This is a follow up to my previous complaint, which documented the sudden collapse of the driver's seat in my Nissan Murano. In 2009, NHTSA ruled that this defect was not a safety issue, based on the fact that only three minor injuries had been reported. However, I recently came across information that the bisnar chase law firm has filed two auto products liability lawsuits against Nissan -- one for a catastrophic injury and the other for a fatal injury -- which appear to be directly related to the Nissan driver's seat defect. The information appears on the law firm's website, as well as on those of some news organizations. In light of this recent information, I recommend that NHTSA re-open its investigation, in order that this very dangerous defect can be resolved prior to any additional fatalities and/or catastrophic injuries.
Drivers side seat frame broke. The left rear bracket snapped while I was driving on freeway!!! this appears to be a common issue that Nissan knows about. There should be a recall, as this is extremely dangerous!
My wife took the kids out of the car to the house and return to put the Murano'07 into the garage. When she sat in the seat it was loose and felt that it had broken. She said it felt loose when she went to pick up the kids. I checked the seat and it was broken on the bottom beam that supports the cushion to the seat. This should not have happened just from seating in the seat. Also, took the vehicle to a Nissan dealer and they stated that the seat assembly needs to be replaced which will cost about $1500. This is an outrageous price to pay for something that should have not broken from normal use.
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- Yardley, PA, USA