This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While backing out of our garage. My wife heard a noise like something broken and the seat immediately shifted to the left. Now the seat wobbles and now leans to the left, the vehicle is not safe to drive. You do not have total control of the vehicle while the seat wobbles when you drive. After my inspection the rear cross support arm is broken where it mounts to the left track assembly. I am a service manager in the automotive industry. I am involved in factory recalls at the dealership. I can not understand why this issue has not been defined as a factory defect and a real safety issue. Nissan needs to correct this issue before this results in a casualty.
The very common issue of the driver's side seat broke and is not properly adhered to the frame of the car. This possesses a vital threat to operating this vehicle. I would ask that this be considered for a recall from Nissan as this is a huge safety issue for Murano owners.
The contact owns a 2007 Nissan Murano. The contact stated that while entering the vehicle, the driver's seat frame weld became fractured, causing the seat to fall backward. The vehicle was taken to the dealer for inspection where the contact was informed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was 82,000...updated 12-30-13 the consumer was informed by the manufacturer that the vehicle was out of warranty therefore the case was closed. The manufacturer would not assist with any repairs. Updated 1/22/2014
Driver's seat frame broke/snapped while driving approximately 40 mph on a surface street. Upon inspection, the entire seat was wobbling and not sturdy. Vehicle was taken immediately to dealer and was subsequently informed by the manufacturer that this was not covered under warranty.
The contact owns a 2007 Nissan Murano. The contact stated that while driving 30 mph, the seats frame fractured causing the seat to fall backward. The vehicle was taken to the dealer for inspection where they stated that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 100,000. The VIN was unavailable.
- Croffertsville, IN, USA
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The contact owns a 2007 Nissan Murano. The contact was driving 15 mph and crashed into an unknown object. The air bags failed to deploy and the contact's head struck the windshield. In addition, the seat belt failed to secure the contact. The contact was not transported to the hospital for treatment of injuries. A police report was not field. The vehicle was destroyed. The contact called the manufacturer and filed a complaint. The contact stated that the seat was found to be fracture due to corrosion of the seat frame. The failure mileage was 63,000.
Driver seat anchor failure driver seat collapsed towards driver door while driving from pa. To fl. On I-95. Loud pop under seat when incident occurred. I will have it repaired before I return to pa. According to your bulletin: NHTSA / PE 08065. The number of complaints are high but you closed this issue on 7/2/09. If you look further you will find this problem has been going on since 2005 with only several accidents reported. No fatalities yet. Please check the arfc web site for another 267 complaints. This finding needs to be reopened and is a safety issue that needs to be addressed. Had I not reacted swiftly while in motion I would not be sending you this complaint, my attorney would with a copy to my congressman and Nissan.
The contact owns a 2007 Nissan Murano. The contact stated she heard a popping noise and once the vehicle began to move the seat began to rock and sway back and forth disrupting her driving ability. The vehicle was not repaired. The failure and current mileage was 89,000.
The contact owns a 2007 Nissan Murano. The contact stated that after entering the vehicle, the driver's seat collapsed inward. The vehicle was taken to the dealer for diagnosis where it was stated that the seat back needed to be replaced. The vehicle was not repaired and the manufacturer was notified of the failure. The approximate failure mileage was 75,000.
Turning a corner on parking lot. Heard a lot pop and my seat collapsed, shifting me into the driver's side door. The seat fell to the floor and rocks every time I drive over uneven pavement and/or makes turns. I almost control of my vehicle when this happened.
The seat based weld failed on the left rear corner causing an unsafe condition. In researching this issue, there are many, many similar incidents reported on the web. This should be a recall condition as it renders the vehicle unsafe to drive. I shudder to think what would happen if my 17 year-old new driver was in an accident...the seat could easily break loose.
The drivers seat bracket failed prematurely. The drivers seat broke towards the back left corner closest to the passenger door and the seat currently rocks corner to corner. The welding of the frames cross member snapped apart while in park, right before putting the vehicle in drive. This issue could have happened while driving and is a huge concern and apparently (according to others online) is a common defect/flaw of the 2003-2007 Muranos.
While driving to work I heard a loud pop inside the car and all of a sudden the drivers seat leaned to the back left and I had to brace myself and the car from swerving. As I continued to drive the seat kept rocking side to side on the left. When I got to work and parked I noticed the seat was tilted and lose. This is extremely dangerous to anyone driving as I almost got into an accident when bracing myself as a result of the seat breaking. This is a serious safety issue that needs to be repaired by Nissan.
Seat frame part failure. At first the seat leaned then within a few days broke. This must be a huge safety issue that can cause an accident if it breaks while driving or accident occurs before seat is fixed. I spoke to a few Nissan dealerships who were all fully aware and have seen this same broken part often. Nissan does not cover this part. I feel this should be recalled asap due to the safety issue. Nissan should pay for this repair.
I was driving my Murano today when all of a sudden I heard a loud pop and then my seat began to rock. The left frame on the driver's side had broken and I did not think this was possible. I see from this website that there are many other Murano drivers out there that this is happened to and that they have contacted Nissan and they didnt care! this is a major safety issues and it this problem needs to be recalled and fixed! this is totally unacceptable and Nissan should be ashamed! they are putting our lives and others are risk! heaven forbid that the right side of the frame go. I am calling Nissan tomorrow! there should be a class action suit against them! I will never buy another Nissan again! they should not make the consumer responsible for their shotty work and they should fix it for free!
Driver seat is broken, seat is rocking. No warning that the seat would give out. Got in my car to go to work and noticed that the seat would move. It does not feel safe at all.
A D V E R T I S E M E N T S
- Lafayette, LA, USA