This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The airbag light started to flash and would keep flashing until you shut the car off. We took the Murano to our local mechanic. He put it on his computer system and it was diagnosed with "diagnostic module was faulty". it would cost $800 for just the part and 2 1/2 hours of labor for a total of $1093. I contacted Nissan Consumer Affairs if there were any recalls for this particular problem. They informed me that there were none at the time and we would have to take the Murano to an authorized Nissan dealer for the diagnosis. We did take it to an authorized Nissan dealer an hour and half away. After a $73 charge, they told us the exact same thing! I then contacted Nissan again and they told me that they couldn't help us with the cost of the repair. I would understand if it was something that we didn't do for maintenance, but it wasn't our fault that it is defective. I asked them if there was going to be a recall for this problem and they said not at this time. They had also informed me if we would have it fixed and there would be a recall, they would reimburse us for the cost of replacement. I asked them if they could send me a documentation so I would have proof that they would do that but I haven't see anything from them. You would think that Nissan would try to recall proactively before there is a negative back lash on their company. It seems that carmakers overall are becoming more proactive in their recalls, pulling vehicles back and replacing parts to address consumer's safety concerns, even though they may not be officially required to do so. I was hoping that maybe you could help us with our problem. It's just alot of money to pay for something that they can't guarantee won't fix the problem. According to the internet, people have these fixed and have to have them fixed again. Thanks so much for your time!
Approximately 2 weeks ago due to no fault of our own as we were driving our air bag light came on. We took our vehicle to the Nissan dealership in our area. They told us our air bag control monitor was bad and our air bags will not deploy in an accident. Upon ordering the part we were told the part is on backorder. They also told us that we have to pay to have this repaired at our own expense. The service manager proceeded to tell my wife and I that the part is only warranted for 3 years when the car was new. Now it was our issue since we bought the car used.
The contact owns a 2005 Nissan Murano. The contact stated that the air bag warning light illuminated on the instrument panel. The contact took the vehicle to the dealer where the contact was advised that the air bag module would need to be replaced, but there was no guaranteed that the repair would correct the problem. The dealer cleared the default codes and the air bag light was no longer illuminated. The contact was concerned that the air bags would not operate in the event of a crash. The failure mileage was 97,000 and the current mileage was 98,000.
Battery had a dead cell removed battery to replace battery was out of vehicle for approx. 5 minutes replaced the battery started the vehicle to get mileage from odometer, idled approx. 2 min with drivers door open no passengers in vehicle. The side curtain air bags deployed as well as the side seat airbags.
The contact owns a 2005 Nissan Murano. The contact stated that while parked, the front driver seat bracket fractured and the seat rocked from side to side. The contact also stated that the air bag warning light illuminated and started flashing. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic stated that the seat bracket and zone sensor would have to be replaced. The seat was repaired but no further repairs were completed. The approximate failure mileage was 80,952.... updated 03/08/13
- Rochester, NY, USA
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The contact owns a 2005 Nissan Murano. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer for diagnosis where the contact was informed that the spiral cable would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 82,000 and the current mileage was 109,000.
The contact owns a 2005 Nissan Murano. The contact stated that all four door locks could not be locked or unlocked from the interior or exterior of the vehicle. The remote control key lock was also inoperable. The vehicle was taken to the dealer who advised that there were no recalls for the failure. The manufacturer was notified who also advised the contact that there were no recalls for the vehicle and offered no further assistance. The vehicle was not repaired. The failure mileage was 80,000 and the current mileage was 106,000. Updated 11/01/12 the dealer had no record of prior service. Also, the oil cooler and cv boot were leaking and the air bag light illuminated. Updated 11/02/12
It seems that I have all of the well known problems with the Nissan Murano. I got the air bag light that won't turn off which to me is a major safety and very dangerous issue. I heard that in case of an accident the air bags and seat belts won't work. Nissan needs to address this problem asap before someone or multiple people lose their life because of their lack of responsibility. Another problem I have is none of door actuators work including the rear hatch door except for the driver's side door that door is the only door that unlocks and locks which I also think it's another safety issue. I also have the bad power steering rack which I mentioned a lot is a safety issue. The steering has so much play that its difficult to drive I wish Nissan would step up to the plate and admit that these should be repaired because of their bad engineering with these trucks.
This is the second time the driver's seat bracket has broken. The first time, we shamed the local Nissan dealer to fix it, but this was only temporary as the seat has just broken again. We contacted Nissan but they said we are on our own. Air bag light is supposedly linked to this issue as well. Also contacted Nissan about this and escalated all the way to North american hq to no avail. It appears that Nissan would rather take their chances on law suits than have their customers safely drive their products. After purchasing at least 10 Nissan products over the past 30 years I will never purchase another. Forever is a long time.
Airbag light flashing, both front door locks quit working at the same time along with the hatch lock that gets stuck, now the sun visor on drivers side is falling down.
The contact owns a 2005 Nissan Murano. The contact stated that while driving at low speeds over a bump, the sun visor would fall down without assistance. The sun visor would remain in an upward position when secured with velcro straps. In addition, the passenger side air bag sensor would not function. While dispensing fuel the automatic nozzle clicked off continuously. There was a recall under NHTSA campaign id number 06V003000 (fuel system, gasoline:storage:tank assembly). The VIN was not included in the recall. The failure was not diagnosed or repaired. The failure mileage was approximately 52,000.
The contact owns a 2005 Nissan Murano. The contact stated while driving at speeds of 55 mph, the air bag warning light illuminated. The dealer advised the vehicle was not under any recall and that the contact would have to pay out of pocket for any repairs. The vehicle was not repaired. In addition, while sitting in the driver's seat, the seat broke. The seat was repaired accordingly. The failure mileage was 98,000 and the current mileage was 111,000.
After purchasing a 05 Nissan Murano, a month later the airbag light started to flash. Took it to the dealer and the airbag module was replaced and system was reset. In late 06 the airbag light start flashing again, the dealer reset the system, worked fine until Oct of 08 at this point my extended warranty has ended. They reset the system and pulled the code from the unit. I was then told that the spiral cable aka clockspring cable is faulty that is the reason why the airbag light turns on at random times. I was quoted a little over $2000 for the repairs and was told there is nothing that can be done since my extended warranty has ended ask to talk to a manager and was told the same thing. Also on the way home from the dealer that day the airbag light came on again, when I called them I was given the instructions on how to reset the airbag light. I ask the if the airbag system will work if there is an accident and was told they cant guarantee it will but it should if the system is reset and the light is not on. From that day to now I have to reset the system at least once every 2 weeks. The other issue that I've had is with the transmission seals leaking with causes the oil level to get low and makes it loud and increases the RPM while driving. I had the seal replaced 3 times, once under original warranty, once with extended warranty and just recently had to pay for repairs. And again asked to talk to a service manager about this since its the same part being replaced 3 times, and was told there is nothing that can be done since there is no extended warranty.
SRS restraint system indicator came on in 4th quarter 2009 and was referred to fitzgerald auto in chambersburg pa. No resolution was determined and dealer reset fault indicator. Recent 1st quarter 2010: Indicator came on again and have set another appointment with same Nissan dealer.
2005 Nissan Murano with 31,000 miles. The airbag light was flashing and it was taken to the dealership, where I was told it was the airbag sensor module and it would have to be replaced. I was told without replacing it my airbags would not work and this was not covered under any warranty. I had to pay over $1000 or have no airbags to protect my wife and child. Looking on the internet I see this is a common problem, it looks like Nissan should be required to fix this since it is a safety issue.
We own a 2005 Nissan Murano - the driver's door and passenger door on the driver's side will not unlock with the remote or the switch - they require a manual unlock - this seems to be a common problem with these vehicles from my research online - I feel it is a safety issue that Nissan should repair at no charge to the consumer. Also, the airbag light stays on - we have had this checked, and it continues to be on - this is also another safety issue. Our vehicle is in perfect condition otherwise. We have less than 60,000 miles on the car.
The air bag indicator light is flashing in the dash again. I had this problem fixed once before while still under warranty at the North little rock dealership. On leaving the garage within just a mile, I made a left turn and heard a crunching noise in the steering column and it came back on. I went strait back and they said they would fix it but the (second replacement part) wouldn't be in till the next day so I was given a loaner for one day. Now it's back on again. Also noted shortly after the warranty expired that the lumbar support on the drivers side no longer inflates/deflates and hasn't worked since. I have had all recalls fixed and had to replace the battery at 37,000 miles at my cost. Also had to have the dealership resurface both front rotors and replace a rear caliper under warranty that had locked up 1 & 1/2 years ago. I see that the front rotors are in need of resurfacing again even though the break pads have 1/2 of there wear left to go. Due to the highly chromed /curved dipstick, getting an accurate oil level reading is not possible at any time, so the dipstick has only been removed three time since purchasing it as it is a pointless endeavor. I own six autos that range in age from 1972 threw this 2005 Murano and of all of them, the Murano is the least trusted one. I will never own another Nissan.
The airbag light began flashing without apparent reason, and it has been flashing each time the vehicle has been driven since then. The vehicle is out of warranty and dealership states diagnostic will cost $85, plus cost of repair. I don't know if the airbag will deploy correctly in a crash, or if it will deploy when it is not needed, under the circumstances. Either way, this is a safety issue that needs to be addressed. I have noticed several other consumer complaints of this type. See consumer complaint numbers 1020853, 10199625, 10196794, 10193158, and 10188126. If this is a manufacturer defect, then Nissan should be responsible for repair cost.
2005 Nissan Murano air bag sensor light continued to blink. Consumer wants to know if this is a safety issue. A diagnostics determined that the contact spiral in the steering column had an open circuit and needed to be replaced or the driver's side airbag would not deploy.
The contact owns a 2005 Nissan Murano. The air bag warning light remains illuminated. The contact took the vehicle to the dealer twelve times due to the failure and they only performed a temporary remedy. The dealer stated that the air bag would not deploy in the event of a crash. The purchase date was unknown. The current mileage was 36,500 and failure mileage was 15,000.
A D V E R T I S E M E N T S
- Hartley, IA, USA