The power steering stopped working going 60 mph. Power steering assist fault. Lucky to get the car stpped with out wrecking. 93500 miles 2010 Milan premier. Why was these cars re called ?

- Leipsic, OH, USA

I backed out of a parking space in a parking lot and turned the steering wheel left then as I put vehicle into "drive" my steering seemed to lock up and became extremely hard to turn. I kept attempting to turn wheel and suddenly it was easily turned again as normal. While I was driving home the power steering stopped working causing steering wheel to feel as if locked again and almost impossible to turn in any direction. I almost wrecked my vehicle and hit another vehicle on the road way but hit my brakes and continued to aggressively turn the wheel to missed the vehicle in front of me. I heard and felt a pop and then steering wheel was easily turned again. I barely missed the vehicle in front of me but I did hit the curb and a bicycle a pedestrian was holding next to him on sidewalk. He was able to jump out of the way and was fortunately unharmed. I stopped my vehicle and parked immediately. I called my husband and he came to get the vehicle and I drove his home. He had no problems driving vehicle home and power steering was working as normal but once he was close to pulling into the driveway, a warning message on dash read "service power steering now".... there were no warning of this problem what so ever and just suddenly happened. Very dangerous and I have read many many others have had same issue with exact make and model of 2010 mercury milan. Please add this issue with power steering to recall list so others don't get hurt. I hurt my neck & wrist when I hit that curb and bicycle. I also had to pay for bicycle I hit.. A code reader was put onto car the next day and gave codes C-1963 and C-1277 if that helps with the recall. Thank you for your time and concern in this matter and I apologize for any inconvenience.

- Alexandria, LA, USA

The contact owns a 2010 Mercury Milan. The contact stated while driving approximately 60 MPH on the interstate, the power steering became inoperable. The power steering fault message was displayed. The contact pulled over, restarted the vehicle, and the power steering started to work as designed. The contact stated that the failure recurred without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,000.

- Shreveport, LA, USA

The contact owns a 2010 MERCURY Milan. The contact stated while reversing out of a parking spot, the steering wheel became difficult to turn. The vehicle was driven to the residence. The contact stated that the power steering assist fault warning light was displayed. The vehicle was not taken to a dealer to be inspected. The manufacturer was informed of the failure. The contact was informed that VIN was not under recall for the failure. The failure mileage was approximately 121,800.

- Jacksonville, FL, USA

The contact owns a 2010 Mercury Milan. The contact stated that his father was driving 35 MPH, and heard a beeping sound coming from the vehicle with an unknown warning light illuminated. The driver continued to drive the vehicle to his destination. The driver exited the vehicle and when he returned and started the vehicle the power steering was inoperable. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.

- Moses Lake, WA, USA

As I was driving the service power steering now was indicated on the dash and the steering got super tight and almost caused an accident.

- Mckeesport , PA, USA

The power steering went out while I was driving in a parking lot. I replaced the rack and pinion and it went out again the day after I got it fixed. Warning lights saying fix power steering now and trac control are on. My mechanic can-??t figure out why the power steering keeps going out and isn-??t sure how to fix it.

- Verona , KY, USA

Driving and steering fault showed on dash. Steering failed became dangerous to control vehicle.

- Mesa, AZ, USA

Prior to incident I had a light come on power steering assist fail I would turn the car off and it would go away and didn-??t have any issues. I was on a curvy county road leaving work and I got about a block away from job and going about 45 mph when my car starts ringing and said power steering assist fault and my steering was completely locked up I had to slam my brakes before I went off the road. Very scary I also had another light come on as I was sitting parked saying service advancetrac. Thankfully I wasn-??t injured and it happens right before a sharp curve. It-??s nearly impossible to turn the wheel. This could have been deadly. I had to get my car towed home. I called the Ford dealer about it and was informed it would need a rack and pinion and reprogramming that could cost me thousands of dollars. After researching the issue this has been a recall on many of the Mercury and fords and for some reason my year model is not included. Very dissatisfied with all the recalls I-??ve already had. The purge valve almost got me killed in an intersection and caused my car to seize up in the middle of a busy hwy and would not go, like it wasn-??t getting gas. I paid to have it fixed and about 8 months later they recalled it.

- Florence, AL, USA

In April of 2014 I was driving down a major highway in Phoenix, AZ when suddenly the power steering on the car failed and I received a warning message from the car. I had taken the vehicle to Earnhardt Ford in Chandler, AZ twice prior to this incident and worked with service advisor Gina prior to this incident because the power steering had also stopped working previously but would start working again a few moments after turning on the ignition so Earnhardt Ford was unable to reproduce the issue. After the power steering failed in April 2014, I drove the car to San tan Ford in the gilbert, az area. After a few days, I was quoted a repair price of $7,000 to replace the steering rack entirely. I was told there was no way to repair individual parts in the rack and the whole thing had to be replaced. I had purchased the vehicle as a certified pre-owned car from Sanderson Ford of Glendale, AZ in October of 2012 with roughly 50,000 miles on it. By the time of the incident in April of 2014, the car had roughly 98,000 miles on it and San Tan Ford refused to repair the car under warranty. When I contacted my salesman who sold me the car at Sanderson, he said I that I should buy a pickup truck instead since that might be more reliable, and that was all he had to say about the situation. I sold the Mercury Milan on April 28 of 2014 and traded it in for another vehicle at Van Chevrolet of Scottsdale, AZ since the repair costs closely matched the value of the Milan even if it didn-??t need repairs. In 2015, a recall was announced related to a power steering fault in mercury Milan-??s. I strongly believe my vehicle was affected by this recall.

- Chandler, AZ, USA

For years I have sporadically gotten a "Power Steering Sensor Fault" displayed when I would start the car. You could barely turn the steering wheel. In searching the Owner's Manual, owners are advised to turn off the ignition, wait briefly then restart the car (how this issue got into the Owner's Manual and could not be addressed and eliminated, I don't understand). This would correct the fault and the power steering would function normally. Fortunately it never happened while driving. In the last week this display was occurring more frequently until on 5/16/21 it would not go away and I could not drive the car. Today, 5/20/21 I got it towed to the local Ford dealer. The situation will probably not be diagnosed until next week. From reading everything on the internet, this is a routine safety concern, and a recall for the control module has been issued on the 2011-2015 Milan models. Unfortunately my car is 2010 and is not included in the recall. Aren't we talking about an identical control module as to those that have been recalled"? Then why wouldn't the NHTSA not be concerned about this very similar safety issue?"!! I'm thankful this didn't happed to me while driving!

- Jenkintown, PA, USA

Power steering has failed multiple times on the vehicle. The dashboard displays 'power steering assist fault' and the steering wheel is locked. This occurred both when the vehicle was stationary and in motion. Fortunately I was driving in a safe location each time, but had it been on a highway this would have caused a crash. There is a recall for this specific issue on 2011 Mercury Milan, but not on 2010 models.

- Newark, DE, USA

I was at a store for a while I came outside I crank my car put the car in reverse simultaneously the traction control light the ABS system light came on along with the power steering going out I did see. This is all the symptoms of a recall but it is not associated with my VIN number now the dealership that has my vehicle has service three other recalls where is servicing three other recalls that has told me that now I will have to pay $3,500 for a rack and pinion replacement and whatever this recall causes for my brakes

- Shreveport, LA, USA

Started my car up and it said power steering failed..I cut the car off and waited then it went off...as I was headed to work the airbag light came on for the passenger side..I pulled into the store turned the car off a while and started it back up the light went off before leaving work the power steering message popped back up I once again turned off the car for a while...I manage to make it home but a mile from my house the airbag light once again came on.. please check into this..I love my life and the life of my loved ones driving like this is very dangerous and this is my only means of transportation.

- Covington, GA, USA

I started my car to go to work and the power steering assist light came on and my steering wheel is locked.

- Smyrna, GA, USA

Multiple times now the steering column locks up and power steering.fails while driving. The latest time was in a parking lot. This is a very dangerous situation. The last time was 1/30/2021.

- Des Moines, IA, USA

My cars power steering sometimes won't work when I start the car. It will work after I turn car off and restart it. I saw on the internet that this a common problem. I called Ford and he says the recall does include my car. I don't understand why my car is not included in the recall. Lately it is happening more often.

- Grand Haven, MI, USA

Power steering assist fault on dash with power steering not working. Unit was already replaced 7 months ago and has failed again. This is a real safety issue and Ford must issue a recall! service advancetrac error also displayed. Only 46,000 miles on vehicle and the power steering has failed twice!

- Georgia, VT, USA

On January 19, 2021, I was backing out of a parking space and my steering wheel would not turn. I looked at the message center on my 2010 Mercury Milan and the message showed "power steering fault". I pulled back up into the parking space and shut off the vehicle and when I restarted it, everything was okay. I see where this is a recall on Mercury Milan 2011 and after. Please consider recalling this on the 2010 models as I see there are lots of complaints on this happening to the 2010 Mercury Milan. I'm concerned about it going out while driving down the road and having a wreck.

- Horatio, AR, USA

I drive a 2010 Mercury Milan. I've had no problems whatsoever within the last three years driving this vehicle. Yesterday (01/21/21) & without warning the service power steering message popped up on my dash board just as I made it to the store. I turned my car off and back on and had no power steering. I could not turn the wheel at all!! my car isn't drivable right now. I hope there's a recall on this vehicle. I just paid the vehicle loan off days ago.

- Raleigh, NC, USA